At Western Reserve Hospital, 82 percent of employees say their workplace is great.



This review is based on 316 employee surveys, with a 90% confidence level and a margin of error of ± 3.56. It was published on Feb 27, 2017. 3660 Visitors

What Employees Say

I feel good about the ways we contribute to the community.
I'm proud to tell others I work here.
I am given the resources and equipment to do my job.
I am able to take time off from work when I think it's necessary.
I feel I make a difference here.

What They Do

We asked Western Reserve Hospital to explain what they do. Here is what they had to say.

Western Reserve Hospital is one of Northeast Ohio’s most advanced community hospitals, providing a full range of healthcare services. Owned and operated by physicians in the community, the hospital is dedicated to delivering 100% patient centered care.  

About this Company

Website: Industry: Health Care
US Headquarters: Cuyahoga Falls, Ohio, 44223 US Sites: 14
Major Locations: Cuyahoga Falls, Ohio, 44223 US Employees: 866
US Revenues: $131 million Corporate Structure: Partnership; Private
Founded: 2009

Award programs recognize employees for the excellent care they provide each day!

Perks and Programs

We asked Western Reserve Hospital to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Wellness for Life: Our Wellness for Life program provides employees and their spouses, enrolled in our medical plan comprehensive biometric screening and health coaching. By participating in the program, employees qualify for discounts on their medical insurance premiums while gaining important health information. The coaching program provides employees the opportunity to develop specific goals and targets while also providing educational resources and a robust web portal for health management.
  • Community Art Gallery: We have partnered with a local art gallery to establish several rotating art displays in the hospital. The rotating art enhances the physical appearance as well as overall feel of our facility. Employees enjoy learning more about the local artists when new art arrives and patients enjoy the changing scenery. Our largest art display is in our Infusion Center were cancer patients enjoy a rotating gallery of pieces from talented local artists.
  • Service Awards: Annually we provide employees with service awards based on their years of service with the organization. At our summer employee appreciation picnic, service award recipients are honored by our leadership team. Recipients beginning with ten years of service receive a monetary gift. Employees who have reached 25 years of service or more receive a personal gift. Past gift items have ranged from box seats at sporting events for an employee's favorite team, custom golf clubs, tickets to specific events, gardening equipment, jewelry and more. We are proud of the time our employees have contributed to our organization and feel it is important to recognize this commitment with a personal gift item.
  • Flex Credits: At the time of annual benefits enrollment, employees have the opportunity to convert PTO hours to a Flex Credits balance. The PTO hours are converted to dollars and paid out during the following calendar year to assist employees in paying their benefit premiums. This provides employees an additional use for PTO hours while allowing them to lower the out of pocket cost of their medical, dental, vision and life insurance benefits. Additionally, as a seniority benefit, employees with at least 20 years of service may convert PTO hours to Flex Credits without enrolling in benefits.
  • PTO Reward Program: Our PTO Reward Program provides full and part-time employees with up to 16 hours of free PTO annually based on meeting certain financial targets. The PTO hours are added to employee PTO banks quarterly and may be used however the employee may choose. PTO hours earned through the PTO Reward Program may be used for a vacation, personal day, time off to spend with family or converted to Flex Credits to assist in paying for benefits. The possibilities are endless!
  • Hydroponic Garden: In our main hospital lobby we have added a Hydroponic Garden. This garden provides a green space within the hospital but also provides fresh vegetables and herbs for use in our cafeteria and kitchen. The items grown in the hydroponic garden are used to create healthy meals for employees, patients and visitors.
  • Community Health Dens: Our organization has partnered with local schools for drug prevention programs and Health Education "Dens". Our staff provide shadowing opportunities and mentoring for students who attend the Health Den Program through local schools. We regularly host school groups, provide learning opportunities and resources for local schools.
  • Hospital Week: Our Hospital Week has become an annual event. Employees receive a hospital gift each day during the week and free meals and snacks. We take the week of recognize our staff members throughout the organization for various accomplishments and achievements. Nurses receive nursing specific awards and recognition. Our employees reaching service milestones receive gifts and the week ends with a large, festive all employee picnic, featuring a band, barbeque and fun atmosphere.
  • Competitive Compensation Programs: All employees at Western Reserve Hospital are paid through a Pay for Performance process, allowing employees to impact their raise potential with individual performance results. Employees are evaluated annually and provided Pay for Performance pay increases based on specific measurements. Additionally, Western Reserve Hospital provides an employee bonus program that gives bonus potential based on patient satisfaction and financial performance of the hospital. Western Reserve recognizes the importance of both individual contributions and teamwork to meet our goals and objectives; our Pay for Performance and bonus programs provide employee incentive and recognition for both.
  • PTO Purchase Program: Western Reserve Hospital implemented the PTO Purchase Program, which gives new hires the opportunity to purchase PTO that can be used immediately upon hire, rather than waiting to accrue PTO. This helps make the transition to a new position easier and gives new hires more flexibility with their schedules and the ability to take previously scheduled vacations and time off of work.


100% Match of employee’s 401(k)/403b contribution up to 4% of salary82% Company-paid health coverage for employees (for full-time employees)
82% Company-paid health coverage for dependents (for full-time employees) 78% Company-paid health coverage for part-timers
20 hours Weekly hours required for part-timers to receive health insurance $2,152 Average Tuition Reimbursement
$3,500 Maximum Tuition Reimbursement
Our Service Excellence awards recognize outstanding employees.


19 days Paid time off after one year of full-time employment 12 days Paid time off after one year of part-time employment
Set days Paid sick days after one year of full-time employment 6 Days Paid time off as of first day of full-time employment
6 days Paid time off as of first day of part-time employment


  • Flexible schedule (21% use it)
  • Telecommute option (9% use it)
  • Compressed work weeks (43% use it)
  • Subsided On- or Off-site Fitness (90% have access)
  • Medical facilities (at all locations)
  • Onsite Amenities (Fitness classes held onsite to include yoga, zumba and mindfulness classes. Indoor walking track with mile markers. Onsite cafeteria. Onsite Arabica coffee shop. Onsite pharmacy and drug store. Onsite mailing service. Discount ticket sales via VIPerks and TicketsAtWork and additional discounts to theme parks, baseball games, car repair, etc. Onsite free sessions with banking and retirement planners. Onsite health coaching and screenings. Onsite organic food delivery weekly.)


60 days Job-protected maternity leave (including FMLA/STD) 60 days Average length of maternity leave new mothers take
60 days Job-protected paternity leave (including FMLA)30 days Average length of paternity leave new fathers take
60 days Job-protected parental leave for adoptive parents (including FMLA)*


  • Lactation room(s)
  • Paid sick leave to care for a child or relative


  • Mental health care
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)
  • Fertility treatments

Community and Environmental Impact

$257,631 Philanthropic donations in last year Energy Specialist Leads environmental impact team
Self-Conducted Environmental impact audit Yes Recycling program
Yes Locally-sourced food program


  • Written policy prohibits discrimination based on (at a minimum) age, disability, race/ethnicity, religious beliefs, gender and sexual orientation
  • Formal programs (such as resource groups, mentorship, networking, or other affinity groups) support professional development for: Women
  • 12 events a year connect employees with peers from different racial/ethnic, religious or country-of-origin identities
  • Non-birth parents in same-sex relationships can take parental leave

Leadership Diversity


Workforce Diversity

Our staff support each other.


Go Red for Women

How to Get Hired

We asked Western Reserve Hospital for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

The vision of Western Reserve Hospital is to be all about the patient, and we work to recruit individuals who share that vision. We believe that recruiting the best and brightest individuals, committed to health outcomes, top healthcare delivery and the patient experience is key to meeting our goals. There are several steps to the recruitment process, including a phone interview with Human Resources, an in person meeting with Human Resources, and interview with the hiring manager and often times meeting with future coworkers within the department. We strive to provide candidates with the most comprehensive and detailed look at the workplace environment, to ensure they fully understand the job and their prospective team. We look for dynamic individuals to help us move our hospital and community forward, to improve delivery of the safest, highest quality care.

What can prospective employees do to get your attention?

A prospective employee can get our attention by highlighting career successes, including a focus on high quality patient care and efforts to improve delivery especially in clinical roles. We look for candidates who fit our culture of caring, with a focus on compassion and empathy. Candidates who have a history of going above and beyond for others, to provide the best service available in customer service roles, are important to our organization. Candidates who understand the importance of every role, from support to clinical to administrative, in overall healthcare delivery, are key. Throughout the entire hiring process, we seek candidates who are prompt, thorough and make a lasting impression.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

As we continue to grow in locations and services, nursing and allied health positions are in high demand, along with various support and clerical positions. We consistently seek candidates who are ready to jump in and deliver the highest quality care. We will be looking for nursing, allied health professionals, support and clerical roles with candidates who are compassionate, energetic and innovative.

What should interested candidates do to find out more and get started?

Interested candidates should visit our website, All applications are submitted electronically via our jobs portal. We are continually seeking talented individuals who will jump in and support our mission and vision while contributing to the team spirit within Western Reserve Hospital. More information is also available on our social medial platforms, including Facebook and YouTube.

hiring Outlook

350 Forecasted positions to fill in coming year 17% Job Growth
11 Average applicants per opening 4,400 Total job applicants
12% New hires by employee referrals 27% Openings filled by current employees
31 Recent graduates hired 10% Voluntary turnover for full-time employees
15% Voluntary turnover for part-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

Related Companies