For over 120 years, West Bend has been providing valuable insurance coverages and services to home, auto, and business owners throughout the Midwest. Our associates' dedication to exceptional service is the foundation of our Silver Lining® brand, The Worst Brings Out Our Best®.
How to Get Hired
We asked West Bend Mutual Insurance Company for some inside information on how to get hired at the organization. Here is what they had to say.
What key characteristics tell you a prospective employee will be a great fit for your company?
In addition to recruiting and retaining individuals who are experienced and knowledgeable in their chosen field, it is important for us to find individuals who fit the West Bend culture.
We look for candidates who exhibit our core values: Excellence, Integrity and Responsibility. We also make every effort to ensure our candidates understand the value we place on our service-oriented culture so we pursue individuals who possess the ability to provide great service to our agents, policyholders, and internal customers.
Additionally, we seek individuals who are effective communicators, can gain the confidence and trust of others, ensures accountability to meet commitments, and can build strong, lasting relationships.
What can prospective employees do to get your attention?
We are proud to be an employer of choice and appreciate when candidates seek us out as a potential employer. When reviewing candidates, we look for someone who possesses the right qualifications and transferable skills for the role but also shares our same core values: Excellence, Integrity, and Responsibility. We encourage all candidates to find out more information about West Bend by visiting www.thesilverlining.com and by checking out our social media pages. Understanding who we are as an organization shows the candidate took the necessary time to find out if West Bend is the right employer for him/her. Additionally, candidates should be prepared to ask us questions they feel are important to them. Asking about our culture, our work/life balance, why we like working here, etc. shows the candidate is taking the right steps in finding out if West Bend is a good long-term fit for his/her career goals.
Are there any positions or types of candidates you are particularly focused on hiring in this coming year?
We have openings in many areas of our organization throughout the year. These include Claims, Underwriting, Loss Prevention, Information Technology, Customer Service, Internal Services and more. The level of experience needed in these roles ranges from entry-level to leadership. In addition to experience, we continue to look for individuals who live by our core values: Excellence, Responsibility and Integrity. We also have a focus on college recruiting each year. In 2017, we hired 18 interns for our summer internship program. We plan to begin recruiting for our 2018 summer internships by October 2017. We will be looking for IT, Claims, Commercial Lines Underwriting, and Accounting Interns.
What should interested candidates do to find out more and get started?
Interested candidates should visit our career center at www.thesilverlining.com/careers. On our career center, candidates can find information about what it is like to work at West Bend by clicking on the Associate Life at West Bend button to view our Daily Happenings page. Our career center also provides information about our culture, our benefit offerings, our onsite amenities and environment, awards we have recently won, and more! Our Career Opportunities button will take an interested candidate to a list of our current job openings. From there, candidates can filter the positions based on their desired criteria and apply directly to any position for which they are interested.