At Veterans United Home Loans, 96 percent of employees say their workplace is great.



This review is based on 983 employee surveys, with a 90% confidence level and a margin of error of ± 1.81. It was published on Jun 15, 2016. 19463 Visitors

What Employees Say

I feel good about the ways we contribute to the community.
People celebrate special events around here.
People care about each other here.
I'm proud to tell others I work here.
When I look at what we accomplish, I feel a sense of pride.

What They Do

We asked Veterans United Home Loans to explain what they do. Here is what they had to say.

We specialize in helping Veterans achieve the American dream of homeownership through the utilization of the benefit they earned, the VA Loan, as a result of their service to our country.

About this Company

Website: Industry: Financial Services & Insurance
US Headquarters: Columbia, Missouri US Sites: 35
Major Locations: Columbia, Missouri; Lenexa, Kansas; Irving, Texas US Employees: 1,991
Corporate Structure: Private Founded: 2002

Employees on the blue team celebrate a victory at the annual Field Day event.

Perks and Programs

We asked Veterans United Home Loans to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Service Trips: Veterans United offers personal growth trips to impoverished areas in Jamaica and Haiti. The purpose of the trips is to provide service and labor for the individuals living in those communities. The trips also offer a way for employees to bond while giving back and living the company value of enhancing lives. Half the cost of the trip is paid for by Veterans United.
  • Veterans United Foundation: The employee-founded and led Veterans United Foundation is the lifeline of the company’s philanthropic efforts. Over 90 percent of Veterans United employees donate at least one percent of their paychecks to the foundation, which the company matches. Over $20 million has been raised since the foundation’s inception in 2011 to help national military-focused non-profit organizations, local organizations, service members, Veterans, Veterans United employees, and individuals who are referred to the foundation by an employee.
  • United Initiative: Veterans United is dedicated to cultivating an inclusive and diverse workforce that is filled with mutual respect, appreciation, acceptance and the desire to understand one another. The United Initiative program, which includes the employee-led Diversity Awareness Committee, provides unique opportunities to raise awareness about diversity and inclusion topics, such as lunch and learns, a cookbook, diversity discussions and movie nights.
  • Book Groups: Veterans United employees lead small groups focused around a book the group reads together. Any employee can start a group and Veterans United will purchase the books and provide space for the group to meet. Books range in topics from faith, to family, to business, to history. The groups offer employees a way to form connections and friendships across departments and explore topics of personal or professional interest.
  • Events: Veterans United hosts large-scale events throughout the year to show appreciation to the employees and celebrate collective achievements. The largest event of the year is the annual holiday party, which includes entertainment, videos, the employee of the year award, games, prizes, photo booths and lots of food and drinks. The company also holds events for employees and their families, such as a campout event, outdoor movie nights in a park and a holiday event with kid-friendly foods, crafts and photos with Santa.
  • Gym Membership: Veterans United is committed to helping employees find balance and maintain wellness. One of the ways the company helps is by providing employees a free membership to a local gym that has four locations, including a recreational family pool and tennis club. Discounts are available to add family members to the membership.
  • ConnectU Groups: Employees at Veterans United share their passions by forming and leading interest groups on any topic that is important to them. Relationships within the groups develop into friendships that extend beyond the walls of the office. Anyone can form a ConnectU group and the full-time employees on the culture team help to connect employees to the different groups. Examples of current ConnectU groups at Veterans United include: VU Prime (for women over the age of 40), Post-Grad Peers (for recent college graduates), Can-do Crew (provides hard labor and handy work to employees in need), Cancer Sucks Support Group, Infertility Support Group and Movie Crew.
  • No Dress Code: Walking around the office you will see the CEO and co-owners in Veterans United branded t-shirts, jeans and sneakers on a daily basis just like their co-workers. At Veterans United, we believe employees should be their genuine selves at work in every way. That includes being comfortable in how they dress.
  • #VURocks: An employee started the hashtag “VURocks” on social media in 2012 and it has organically grown to be the way our employees share their love of working at Veterans United and photos from company events or initiatives across multiple platforms. Searching #VURocks showcases the culture we live daily.
  • Supporting Causes: Employees who are passionate about a certain organization are encouraged to promote their cause at work. Whether that is through inviting co-workers to attend an event, raising funds for a race, or organizing a team of employees to volunteer, the company supports their efforts in any way possible. One example is the employee bike team called The Loan Riders. The team trains and rides in the MS150, a fundraiser for Multiple Sclerosis. Employees on the team coordinate fundraising events and recruit members through Veterans United communication tools. One of the annual fundraisers is a BBQ lunch catered into each of the offices.


60% Company-paid health coverage for employees (Full-time)


  • 401(k) plan
  • Pre-tax savings account


  • Free snacks during the day
  • Free breakfast foods on a regular, daily basis
  • Free beverages during the day
  • Massage therapy
Employees in our call center answer phone calls 24 hours a day, 7 days a week.


23 days Paid time off after one year of full-time employment 15 days Paid sick days after one year of full-time employment
12 weeks Unpaid sabbatical


  • Flexible schedule (40% use it)
  • Compressed work weeks (1% use it)


60 days Job-protected maternity leave25 days Fully-paid maternity leave (does not include personal vacation or paid time off)
49 days Average length of maternity leave new mothers take60 days Job-protected paternity leave
5 days Fully-paid paternity leave (does not include personal vacation or paid time off)5 days Average length of paternity leave new fathers take
60 days Job-protected parental leave for adoptive parents25 days Fully-paid parental leave for adoptive parents (does not include personal vacation or paid time off)
*Employees are not required to use all their personal paid time off before taking parental leave. Not all employees are eligible for parental leave benefits.


  • Lactation room(s)
  • Paid sick leave to care for a child or relative
  • Elder care resources


  • Medical care
  • Vision care
  • Mental health care
  • Dental care
  • Prescription drug subsidy
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)


  • Breast cancer screening
  • Blood pressure screening
  • Complete biometric screening
  • Cholesterol tests
  • Flu shots
  • Subsidized offsite gym memberships

Community Involvement & Philanthropy

$7,100,000 Philanthropic donations in last year $1,900,000 Total company-matched employee donations in last year


  • 'United Initiator' is accountable to formal recruiting and retention diversity goals
  • Formal programs support professional development for: Under-represented racial/ethnic minority groups; Women; Lesbian, gay, bisexual or transgender employees
  • 20 events a year connect employees with peers from different racial/ethnic, religious or country-of-origin identities
  • Married employees in same-sex or heterosexual relationships receive the same benefits
  • Non-birth parents in same-sex relationships can take parental leave

Executive Diversity

Employees share with each other during a workshop on building trust.


Employees and their families volunteer together at the local food bank.

How to Get Hired

We asked Veterans United Home Loans for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

At Veterans United, the first thing our recruiters look for when hiring is a values match. The candidate must not only share, but also exhibit our three company values: Be Passionate and Have Fun, Deliver Results with Integrity, and Enhance Lives Every Day.  If the recruiter doesn’t see these characteristics in the applicant then he or she will not move on to meet the hiring manager. We have also identified three core abilities in order to be successful at Veterans United that tie back to our core values: Excel in a fast-paced, results-oriented environment; thrive in a highly cooperative work setting; and possess exemplary customer service skills. These expectations are included on every employee’s job description that they sign. Not only are we recruiting for these skills, but new hires are aware that these characteristics are essential as an employee at Veterans United. 

What can prospective employees do to get your attention?

Applicants who stand out to our recruitment team are the people who have done their research about our company and know exactly why they want to work here. They apply for positions that fit their skill set and experience. They understand that our company is more than just a job; that working here means they will change people’s lives by helping them purchase a home. Creativity in their application is also a good way to get our attention, especially through a creative cover letter. We also give priority in the application screening process to referral candidates and active duty military, Veterans, and military spouses. These candidates will be screened first by our recruitment team for a position.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

Technology positions continue to be a high priority area where we strive to hire the best candidates in a niche market. Specifically we are focused on hiring software developers, analysts, and engineers to keep our company prospering. Being a mortgage company, we are also very focused on hiring loan officers and loan processors in order to keep our production levels climbing as we continue to grow.

What should interested candidates do to find out more and get started?

Interested candidates should research us online to learn more about our company, careers, and the Veterans United Foundation so they truly understand our company culture and values. We are very active on all platforms of social media. Veterans United Corporate Networks: We Are VU Employee-Focused Facebook: Veterans United Foundation: Our job openings are posted at and candidates can view open positions and apply online.

hiring Outlook

600 Job openings forecast for coming year 21% Job Growth
53 Average applicants per opening 12,946 Applications received
803 Positions filled in past year 33% New hires by employee referrals
177 Jobs filled by current employees Yes Recruits on college campuses
9% Voluntary turnover for full-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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