At Venterra Realty Management Company, 95 percent of employees say their workplace is great.

EMPLOYEE RATINGS

     

This review is based on 283 employee surveys, with a 90% confidence level and a margin of error of ± 2.42. It was published on Jul 19, 2016. 964 Visitors

What Employees Say

When I look at what we accomplish, I feel a sense of pride.
98%
 
Management is competent at running the business.
96%
 
I'm proud to tell others I work here.
95%
 
Management is honest and ethical in its business practices.
95%
 
When people change jobs or work units, they are made to feel right at home.
95%
 

What They Do

We asked Venterra Realty Management Company to explain what they do. Here is what they had to say.

At Venterra, we own and manage 49 apartment communities in 14 US cities that provide housing to over 26,000 people and 12,000 pets. We are commited to improving the lives of our residents by delivering an industry leading customer experience.  

About this Company

Website: www.venterraliving.com Industry: Construction & Real Estate
US Headquarters: Houston, Texas US Sites: 51
Major Locations: Houston, Texas; Dallas, Texas; Austin, Texas; San Antonio, Texas; Fort Worth, Texas; Tampa, Florida; Orlando, Florida; Jacksonville, Florida; Nashville, Tennessee; Raleigh, North Carolina US Employees: 428
US Revenues: $194.79 million Worldwide Revenues: $194.79 million
Corporate Structure: Private Founded: 2001

Venterra Realty Management Company has been awarded:

Best Medium Workplaces 2016 (ranked 67)


Houston Employee Experience Class at Top Golf

Perks and Programs

We asked Venterra Realty Management Company to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Employee Experience WOW Program: We set aside an annual budget of $50,000 for our managers to create special moments for our employees through our “WOW-ee” program. These moments might include providing sporting event tickets for their whole family, providing a pregnant employee with bedroom furniture when we found out she was sleeping on a blow up mattress or a housewarming gift for an employee’s new home. Our managers do not need to ask permission to use these funds, and we encourage them to use their judgement in how to give back to our employees and create amazing employee experiences. We empower our managers to take care of our employees and support our goal of being “World Class at Saying Thanks”.
  • Customer Experience WOW Program: We provide our teams with a $200,000 annual budget to make a difference in the lives of our customers. From providing a new resident a meal on their move-in to helping a resident’s son get into college, employees look for ways to live up to our motto of creating a “Better Way of Living.” We encourage our teams to use their judgement in personalizing the use of WOW funds. While this program is focused on our customer, we have found it has had a profound impact on our employee experience, as our employees feel great about working in an environment that allows them to do amazing things for others. Each year we highlight these stories in our "WOW Matters" book, available for purchase on Amazon.
  • Better Way: Our Better Way Forum allows employees to ask our COO and Senior Management questions about any topic or to submit an idea about how to “build a better Venterra”, which is critical to driving innovation through all levels of the organization. Reponses to employee suggestions and questions are posted publicly on the corporate Intranet within 15 days. In 2015 we selected 39 employee "Better Way" suggestions to implement and awarded over $10,000 for the winning suggestions. In the past five years we’ve awarded $45,000 in total prizes and awards to employees for sharing their suggestions and helping to drive continuous improvement.
  • Rent Discount: We give back to our employees by offering them a 20% rent reduction when they choose to live at any of our apartment communities. The individuals who take advantage of this perk enjoy an average annual benefit of $2,500. In addition to the monetary benefit the rent discount provides, we’ve found that employees who live at our communities enjoy being close to home without a commute and get special treatment from the on-site staff which improves their living experience.
  • Better Living: Our Better Living program was designed to encourage Venterra employees to take steps in their personal lives to live happier and healthier. Whether it’s through fitness, spending more time with family, pursuing a lifelong dream, learning something new or giving back to the community, our team members commit to goals that improve their lives and receive financial incentives to do so. Goals are cheered on by co-workers, progress is tracked and milestones are celebrated along the way. In 2015, there were over 200 goals accomplished and we awarded over $14,000 in incentives.
  • Life's Important Moments: We’ve made it easy for our employees to enjoy the moments that matter most with our “Never Miss an Important Moment” Program. Whether it’s a child’s 1st day of school or to be with a friend in a time of need, we want our employees to experience life’s most important moments, so we provide them flexibility when they need it. Understanding how special time is around the Holidays, we’ve added 3 paid Holidays so employees can extend Holiday celebrations with their loved ones. We also give employees their birthdays off so they can spend their special day how they see fit. In addition, employees vacationing at Disney World can stay in a fully furnished apartment at no cost during the summer with their friends and family.
  • Annual Awards Celebration: The biggest event on the Venterra calendar is our annual Employee Awards Celebration. We close operations for the day allowing employees to gather from across the country to celebrate exceptional performance and have some fun. Both individual and team successes are recognized and celebrated in this daylong event. In addition, we recognize those that joined our elite High Achiever’s Club and Million Dollar Club. In 2015, over $23,000 was awarded for these programs. To recognize that our employees are superheroes, we had a superhero themed event in 2016 and everyone dressed as their favorite superhero!
  • Fun Committee: We’ve made a promise to our employees that we will “make time to have fun and celebrate success” and our Fun Committee “Fun Ninjas” makes sure it happens. This group of employees ensures that fun and celebration are an important part of our culture and have implemented many initiatives such as “Take Your Dog to Work”, March Madness Pools, Fantasy Football Pools, Fun themed Fridays, Halloween Costume Contests, "Minute to Win It" games and good-natured office pranks.
  • Venterra Cares: We encourage our employees to make a difference in their communities. We’ve raised more than $165,000 for Susan G. Komen through community events, fundraisers, and through annual employee participation in The Race for the Cure. We help families beyond our borders with donations of portable solar lighting and goats for those in African countries. We donate to a youth group that encourages engagement with the arts for “at risk” youth. In addition, we plan to expand our Venterra Cares program in 2017 to include paid time off volunteer hours to support local charities, allowing for more opportunities for our employees to give back.
  • A Better Way of Learning: Our commitment to professional and personal growth is rooted in our Promise of, “Striving to promote from within.” We love rewarding employees with the opportunity to take their next career step. This has resulted in 69% of corporate and regional leadership positions being held by people who have been promoted throughout the organization. Our training program includes over 200 online courses, a “Mentor Program”, which pairs experienced employees with new employees, instructor-led Customer and Employee Experience Courses and the Venterra Book Club for employees to share in their passion for learning. In addition, we host an annual 3-day Leadership Conference for all managers, where we discuss company vision, strategy and leadership while providing numerous opportunities for Junior Managers to interact with Executives and Directors.

COMPENSATION BY THE NUMBERS

$34,300 Average salary and additional cash compensation for Leasing Consultant $65,200 Average salary and additional cash compensation for Community Manager
50% 401(k) match of employee's contribution, up to 5% of an employee's salary84% Company-paid health coverage for employees (96.5)
65% Company-paid health coverage for dependents (96.5) $1,283 College Tuition Reimbursement

COMPENSATION PROGRAMS

  • 401(k)
  • Pre-tax savings account
Our 2015 Better Living Champion

WORK-LIFE BALANCE BY THE NUMBERS

22 days Paid time off after one year of full-time employment 1 days Paid time off after one year of part-time employment
5 days Paid sick days after one year of full-time employment

WORK-LIFE BALANCE PROGRAMS

  • Flexible schedule (13% use it)
  • Telecommute option (7% use it)

FAMILY CARE BY THE NUMBERS

60 days Job-protected maternity leave49 days Average length of maternity leave new mothers take
60 days Job-protected paternity leave60 days Job-protected parental leave for adoptive parents

FAMILY CARE PROGRAMS

  • Paid sick leave to care for a child or relative

    HEALTH INSURANCE COVERS

    • Medical care
    • Vision care
    • Mental health care
    • Dental care
    • Prescription drug subsidy
    • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)

    ONSITE HEALTH BENEFITS

    • Fitness center (at all locations)

      Community Involvement & Philanthropy

      $55,310 Philanthropic donations in last year

      Diversity

      • Formal programs support professional development for: Speakers of English as a second language
      • Married employees in same-sex or heterosexual relationships receive the same benefits
      • Non-birth parents in same-sex relationships can take parental leave

      Executive Diversity

       
      Our Superhero-themed 2016 Awards Ceremony

      Demographics

       
      Champions Green Apartments went all out for Halloween 2015

      How to Get Hired

      We asked Venterra Realty Management Company for some inside information on how to get hired at the organization. Here is what they had to say.

      What key characteristics tell you a prospective employee will be a great fit for your company?

      Our Core Values are responsible for shaping an environment where employees love coming to work every day and where they can make a difference.  We look for these values in our candidates and it is very important that our candidates possess each of our Core Values.  Venterra’s Core Values include Honesty and Integrity, Humility, Never Ending Pursuit of Excellence, Team First, Candor and Openness, Respect and Unparalleled Service Excellence.  These values have been in place from the earliest days of our organization and are our guiding principles. As our CEO John Foresi says, “It’s ok if you don’t live these values, you just can’t work here.”  

      What can prospective employees do to get your attention?

      We believe that skills can be trained so our primary interest is determining whether there is a great culture fit.  As such, we look for candidates who speak candidly about their past experiences, what is important to them today and their future aspirations.  These candid conversations are critical in allowing us to assess whether there is a great fit between a candidate’s personal values and our core values.  Something we have found to be a common element of successful candidates are those who truly “Want to Make a Difference”, both as it relates to impacting the lives of customers and their co-workers and in helping drive positive change in their surroundings.  Our success is rooted in a never ending pursuit of excellence that we believe is best achieved if you can bring together a passionate group of people that have shared values and who really want to make a difference.

      Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

      In the next year, we are focusing on recruiting maintenance professionals. According to the Federal Bureau of Labor Statistics, employment of these skilled-trade professionals is projected to grow 9% from 2012 - 2022.  We are under additional pressure as we operate in US cities with booming construction and trade industries that are constantly looking for skilled workers, and apartment maintenance personal are prime targets.  As this demand continues to grow, it will not only become more challenging to find skilled-trade workers with the right skills, but also those that encompass the characteristics and values that are important to us.  We’ve entrusted our maintenance employees to take care of our residents’ homes and they are often the reason why our residents stay at our communities, so it’s important that we continue to attract the top talent in the industry. 

      What should interested candidates do to find out more and get started?

      We encourage anyone interested in finding out more about the company to read what our employees say about us on www.Glassdoor.com.  The direct feedback from our employees can help candidates identify if they are a good fit for us & what to expect when you work at Venterra. We also encourage candidates to visit our blog at jobs.venterra.com and sign up for our updates in "The Venterra Skinny." From our current job openings to information on training and employee perks, our blog provides a transparent look at a career with Venterra. We also encourage candidates to read the amazing stories of how our employees are creating memorable moments in the lives of their team members and our residents in our WOW book which is also available for purchase on Amazon.com. Candidates can also connect with us on Facebook, Twitter, LinkedIn and Instagram. 

      hiring Outlook

      145 Job openings forecast for coming year -9% Job Growth
      56 Average applicants per opening 10,302 Applications received
      169 Positions filled in past year 30% New hires by employee referrals
      40 New positions created 58 Jobs filled by current employees
      Yes Recruits on college campuses 4 New graduates hired
      26% Voluntary turnover for full-time employees 42% Voluntary turnover for part-time employees
      * All figures refer to 12-month period prior to reporting, unless otherwise noted.

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