The USAA family of companies provides insurance, banking, investments, retirement products and advice to over 12 million current and former members of the U.S. Military and their families. USAA is consistently recognized for outstanding service, employee well-being and financial strength.
How to Get Hired
We asked USAA for some inside information on how to get hired at the organization. Here is what they had to say.
What key characteristics tell you a prospective employee will be a great fit for your company?
USAA is unlike any other financial services organization. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. To play a role on our team, you don't have to be connected to the military yourself, you just need to share our passion for serving our members. You need to not only be committed to the USAA mission and have a passion for serving our members, but operate in alignment with our core values: Service, Loyalty, Honesty, and Integrity. We seek to attract, develop and retain diverse talent at all levels that want to operate in the spirit of embracing diversity and inclusion in all that they do. Being innovate and agile is also key to being successful candidate for employment with USAA.
What can prospective employees do to get your attention?
A prospective employee needs to not only understand USAA, it’s mission, and culture, but embrace the need to provide the highest level of great experiences to both our members and internal partners. A prospective employee must demonstrate their ability to be an ambassador of change, continuously learn, and drive results through partnerships with others.
Are there any positions or types of candidates you are particularly focused on hiring in this coming year?
USAA is a dynamic organization with ever-changing needs. USAA routinely hires Claims Adjusters, Mortgage Processors, Mortgage Loan Officers,
Customer Service Representatives, and other professionals who support our core businesses. Many of the growth areas over the next three year horizon is hiring expertise in the technology space. This includes Information Technology, Digital, Design, and Data and Analytics.
What should interested candidates do to find out more and get started?
Visit our career site at usaa.jobs.com. Once they are on the Search Jobs page, they will have several options. They can use navigation on the left to search by job category or location for instance. Once they find a job that interests them, they need to review the responsibilities and requirements to determine if they are a good fit and apply. They can also explore the usaa.com jobs site to learn more about USAA, it’s mission, culture, benefits, and life at USAA. There are career videos they can watch to understand different types of roles at USAA and gauge their interest.