At U.S. Bancorp, 84 percent of employees say their workplace is great.



This review is based on 651 employee surveys, with a 90% confidence level and a margin of error of ± 3.21. It was published on Sep 9, 2016. 2856 Visitors

What Employees Say

I feel good about the ways we contribute to the community.
When I look at what we accomplish, I feel a sense of pride.
People here are given a lot of responsibility.
Management is honest and ethical in its business practices.
I can be myself around here.

What They Do

We asked U.S. Bancorp to explain what they do. Here is what they had to say.

U.S. Bank is the fifth largest commercial bank in the United States, with branches in 25 states. U.S. Bank provides a comprehensive line of financial services to consumers, businesses and institutions.

About this Company

Website: Industry: Financial Services & Insurance
US Headquarters: Minneapolis, Minnesota US Sites: 3308
Major Locations: St. Louis, Missouri; Portland, Oregon; Milwaukee, Wisconsin; Cincinnati, Ohio; Los Angeles, California; Chicago, Illinois US Employees: 66,393
US Revenues: $20,306 million Worldwide Revenues: $20,306 million
Employees Worldwide: 68,733 Corporate Structure: Public
Stock Symbol: USB Founded: 1863

U.S. Bancorp has been awarded:

Best Workplaces in Financial Services & Insurance 2017 (ranked 18)

Knoxville area employees participating in our Community Possible Relay

Perks and Programs

We asked U.S. Bancorp to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Business Resource Groups: Business Resource Groups (BRGs) bring together employees in the following groups: African American, Asian Heritage, Proud to Serve (veterans), Spectrum (LGBT) and U.S. Bank Women. BRGs are open to all employees, and we have virtual and geographically based chapters with thousands of participants. BRGs provide employees with opportunities to network, learn, develop leadership skills and contribute to the culture of U.S. Bank and their communities. BRGs focus on the following four pillars and create multi-year plans of engagement: recruitment/retention, professional development, business input and culture/community.
  • Proud to Serve Hiring: Over 2,000 veterans work at U.S. Bank, including members of the National Guard and Reserve, because of our Proud to Serve programs to hire and train veterans. In 2015 alone, U.S. Bank hired more than 400 veterans. We give recruiters and hiring managers specific tools and resources to find, interview and hire veterans. We participate in veteran job fairs and advertise in veteran-focused publications. Our Proud to Serve website ( helps veterans search for jobs with U.S. Bank.
  • U.S. Bank Alumni: Founded in 2008, the U.S. Bank Alumni program provides opportunities for employee alumni to stay connected with former colleagues, engage in community volunteer projects and participate in social activities. U.S. Bank alumni enjoy special benefits including banking and retail discounts. We also assist alumni looking for a path back into the workforce. Each year, we host 17 alumni networking luncheons across country, where U.S. Bank leaders address and honor thousands of alumni.
  • Employee Assistance Fund (EAF): The U.S. Bank Employee Assistance Fund (EAF) helps employees pay for essential living expenses during financial hardship. Since the EAF began in 2009, we granted more than $6.5 million to more than 1,700 employees. Qualifying incidents include natural disasters, illness/ injury, death, military deployment and catastrophic circumstances. Funds are available to employees or their qualified dependents including spouses, domestic partners (regardless of gender), and minor children. The EAF is primarily funded through employee donations.
  • U.S. Bank Volunteers: We strongly support community involvement through the U.S. Bank Volunteer Day. This program offers employees up to 16 hours of paid time off to volunteer. In 2015, employees reported 255,000 hours of volunteer service, reaching more than 5.6 million individuals. The program features a website powered by VolunteerMatch that helps our employees find volunteer opportunities at a variety of nonprofit organizations.
  • All Employee Shareholder Gift: At the 2016 All Employee Event, Richard Davis, chairman and chief executive officer, and Andy Cecere, president and chief operating officer, announced an employee appreciation gift of company stock for all 67,000 of our employees. The type of award varies based on an employee’s job grade and full-time or part-time status. The majority of U.S. Bank employees received an award of 20 units of U.S. Bank stock.
  • Employee Financial Wellness: As a leader in the financial services industry, we believe it is imperative to strengthen the financial wellbeing of our employees. We created a series of programs for this purpose: free online training and tools; access to free financial planning services; frequent opportunities to engage in financial discussions at in-person events (ex. first-time home buyer seminar); regular financial whiteboard videos hosted by our senior leaders (ex. what is the annual shareholder meeting?); and Ask Me Anything sessions on financial topics (ex. financial planning for LGBT employees and families).
  • Retirement Programs: We believe in providing generous retirement programs that reward service. We have a company match of up to 4 percent of eligible compensation each year in our 401(k) plan. Employees can choose to contribute before tax contributions or Roth after tax contributions dependent on what is right for their financial plan. We also provide eligible employees with a pension benefit as a financial base to build retirement income.
  • Community Possible Relay: The Community Possible Relay empowered U.S. Bank employees to spread a wave of volunteerism across the country. The centerpiece of the relay was a “mobile baton” (a big blue coach bus) representing our dedication to revitalizing communities and our greater call-to-action. The relay began at the U.S. Bank OC Marathon in April and over the next three months it traveled more than 12,000 miles, through 25 states and into 38 communities. Our goal was to involve 153,000 volunteers nation-wide, representing 1,000 people for each year of U.S. Bank’s history.


100% 401(k) match of employee's contribution, up to 4% of an employee's salary72% Company-paid health coverage for employees
72% Company-paid health coverage for dependents $3,000 College Tuition Reimbursement


  • 401(k)
  • Stock options to employees
  • Pre-tax savings account
  • Restricted stock units to employees


  • Discount ticket sales
  • Banking
  • Weight watchers meetings
  • Subsidized public transportation
Members of our Asian Heritage Business Resource Group participated in a local dragon boat race


20 days Paid time off after one year of full-time employment 10 days Paid time off after one year of part-time employment
6 days Paid sick days after one year of full-time employment 3 days Paid sick days after one year of part-time employment


  • Flexible schedule
  • Job sharing
  • Phased retirement planning
  • Telecommute option
  • Compressed work weeks


60 days Job-protected maternity leave50 days Fully-paid maternity leave (does not include personal vacation or paid time off)
50 days Average length of maternity leave new mothers take10 days Job-protected paternity leave
10 days Fully-paid paternity leave (does not include personal vacation or paid time off)10 days Average length of paternity leave new fathers take
$2,500 Adoption benefit10 days Job-protected parental leave for adoptive parents
10 days Fully-paid parental leave for adoptive parents (does not include personal vacation or paid time off)
*Employees are not required to use all their personal paid time off before taking parental leave. All employees are eligible for parental leave benefits.


  • On-site or near-site backup childcare center
  • Elder care resources
  • Lactation room(s)
  • Paid sick leave to care for a child or relative


  • Medical care
  • Vision care
  • Mental health care
  • Fertility treatments
  • Dental care
  • Prescription drug subsidy
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)


  • Flu shots
  • Medical facilities (at some locations)

Community Involvement & Philanthropy

16 hours Paid time off to volunteer $53,000,000 Philanthropic donations in last year
$2,300,000 Total company-matched employee donations in last year


  • 'SVP, Foundation and Community Relations' is accountable to formal diversity goals for employee recruitment and retention
  • Formal programs support professional development for: Under-represented racial/ethnic minority groups; Women; Lesbian, gay, bisexual or transgender employees
  • 300 events a year connect employees with peers from different racial/ethnic, religious or country-of-origin identities
  • Married employees in same-sex or heterosexual relationships receive the same benefits
  • Non-birth parents in same-sex relationships can take parental leave

Executive Diversity

U.S. Bank employees celebrating at the 2016 Cincinnati Pride Parade


Volunteers from the Milwaukee chapter of our Proud to Serve Business Resource Group volunteer during the Community Possible Relay

How to Get Hired

We asked U.S. Bancorp for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

At U.S. Bank, we draw strength from the diversity of our employees. We value their unique backgrounds, skills and insights and believe that anyone can find success with our company. We know candidates will succeed when they take initiative and lead with uncompromising integrity. We look for candidates who find meaningful ways to serve our customers and conduct business. Above all, candidates should enjoy challenging work and approach it with an optimistic, innovative and collaborative attitude.

What can prospective employees do to get your attention?

Candidates should advocate for themselves by providing a professional, current resume that highlights the successes they have achieved in previous roles and the skills they can bring to U.S. Bank. During the interview process, candidates should be engaged and authentic. They should show an understanding of the role they applied for as well as general knowledge about our overall company and what we do.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

As the fifth largest commercial bank in the United States, we have a wide range of employment opportunities across the country. In the coming year we are particularly focused on hiring employees into our retail branches, call centers, operations and IT centers. It’s especially important for us to hire people who understand the customers in the communities where they live and work. We also have an increased need for skilled employees in the areas of risk and compliance.

What should interested candidates do to find out more and get started?

The best first stop for anyone interested in joining U.S. Bank is to visit our career site at On that site, candidates can search through our rich mix of challenging and exciting job opportunities, learn more about our corporate culture and explore what it means to be part of the U.S. Bank team. We also keep active on LinkedIn, Twitter and other social media channels where we know candidates are looking for jobs. In addition, student candidates can also find us on campus at career fairs throughout Minnesota; we’re expanding our campus relations program to better reach that next generation of employees.

hiring Outlook

22,000 Job openings forecast for coming year -1% Job Growth
15 Average applicants per opening 504,721 Applications received
21,978 Positions filled in past year 33% New hires by employee referrals
6,721 New positions created 6,749 Jobs filled by current employees
Yes Recruits on college campuses 15% Voluntary turnover for full-time employees
50% Voluntary turnover for part-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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