At Total Quality Logistics, LLC, 95 percent of employees say their workplace is great.



This review is based on 943 employee surveys, with a 95% confidence level and a margin of error of ± 2.75. It was published on Sep 17, 2015. 8519 Visitors

What Employees Say

This is a physically safe place to work.
I am given the resources and equipment to do my job.
People celebrate special events around here.
Management is competent at running the business.
Our facilities contribute to a good working environment.

What They Do

We asked Total Quality Logistics, LLC to explain what they do. Here is what they had to say.

We help get products from point A to point B throughout North America. As one of the largest freight brokerage firms in North America, we are the matchmakers of the transportation industry, connecting customers who have products needing shipped with carriers who have the capacity to ship them.

About this Company

Website: US Headquarters: Cincinnati, Ohio
US Sites: 34 Major Locations: Cincinnati, Ohio; Lexington, KY; Tampa, FL; Chicago, IL; Indianapolis, IN
US Employees: 3633 US revenues: $2140 million
Worldwide revenues: $2140 million Founded: 1997
Industry: Transportation

Total Quality Logistics, LLC has been awarded:

Best Workplaces for Millennials 2016 (ranked 30)

Best Workplaces for Camaraderie 2015 (ranked 18)

TQL's team Charlotte lends support to a teammate in need

Perks and Programs

We asked Total Quality Logistics, LLC to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • TQL Perks: TQL has a full-time staff researching and implementing on-the-job perks across the company. Their job is to take every possible step to ensure employee time off is spent relaxing with family and friends, not catching up on mundane chores. They’ve brought things like dry cleaning pickup and delivery to work. Other services include grocery delivery, on-site oil changes and car detailing, U.S. Post Office and overnight delivery for our employees, along with negotiating a wide array of leisure activities, including relationships with 14 zoos across the country, amusement parks, professional sports teams, arts organizations and golf courses, as well as hotel and car-rental discounts nationwide.
  • TQL Active: Encompasses all of the company's health and wellness efforts and includes fitness facility access, boot camp classes, fresh fruit deliveries, on-site massages, and intramural sports teams.
  • TQL Cares: The TQL Cares program has grown into several focused initiatives in the last nine years: Signature Events, Moves That Matter, Tailored Employee Engagement and Volunteer Efforts, and Employee Choice. The Employee Assistance Fund, funded by TQL, provides financial assistance to support TQL team members suffering from a hardship.
  • TQL Training: TQL's program to train a new account executive takes about five months and includes classroom and practical instruction, peer and leadership mentoring, and hands-on sales experiences.
  • TQL Events: TQL prides itself on its work-hard-play-hard atmosphere. Every chance we get, in big and small ways, we celebrate people at TQL. It is nearly impossible to find a day at TQL when there isn’t a competition, contest, party, or team outing going on somewhere within the company. In addition, we host family events like our Summer Picnic and Pancakes with Santa, as well as company-wide parties celebrating major milestones and anniversaries.


$180 Average salary and additional cash compensation for Logistic Support $44,591 Average salary and additional cash compensation for Logistics Account Executive
50% 401(k) match of employee's contribution, up to 3% of an employee's salary 70% Company-paid health coverage for employees
70% Company-paid health coverage for dependents 30 hours Weekly hours at which part-timers receive health care coverage
$5000 College Tuition Reimbursement


  • 401(k) or 403b plan
  • Pre-tax savings account


  • Free snacks during the day
  • Personal concierge service
  • Massage therapy
  • Fitness classes
  • Convenience store
  • Dry cleaning
  • Free beverages during the day
  • On-site package/mailing service
  • Discount ticket sales
  • Car wash
  • Vehicle maintenance
  • Banking
TQL events, like the derby day party, bring employees together for fun and camraderie


11 days Holidays & vacation days after one year of employment 84 days Job protected maternity leave
7 days Paid leave for adoptive parents


  • Unpaid sabbaticals
  • Lactation room(s)
  • Telecommute option (2% use it)


  • Dental care
  • Mental health care
  • Vision care
  • Alternative treatments, such as acupuncture, homeopathy, or chiropractic


  • Breast cancer screening
  • Flu shots
  • Subsidized offsite gym memberships
  • Blood pressure screening
  • Fitness center
At TQL, we keep everyday hopping


TQL families are an important part of our team too

How to Get Hired

We asked Total Quality Logistics, LLC for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

We seek people with a hall-of-fame work ethic, no matter what their educational or professional background. The common thread we look for in hiring is a willingness to put in the time and effort and an ability to overcome obstacles. Attitude is more important than aptitude as we look for new employees.One of our hiring mantras is “Slackers need not apply, “ because we seek people who want to have an active role in their own success, who are hungry for the financial freedom this job affords with its uncapped commission structure and who are willing to put in the hours to make it happen. From there, our rigorous training supplies the industry skills to match their ambition.

What can prospective employees do to get your attention?

A lot of being a freight broker – or being in sales of any kind – is dealing with “no.” We look for people who won’t take that personally. Or permanently, because the landscape always changes. We look for energetic people who – through persistence - can turn a no into a maybe, which often times turns into a yes. 

Are there any unusual or especially rigorous steps of your hiring process that candidates should be aware of?

While the company’s reach is extensive, TQL is extraordinarily selective in who ultimately lands here. Only four percent of applicants actually get hired. Through screening calls, formal phone interviews and face-to-face interviews, we ask candidates to give concrete examples of how they have overcome difficulties, worked on a team and solved problems independently. The interview process also includes an opportunity for a candidate to shadow a broker on the sales floor and observe him/her in action to get a sense of the pace and level of energy in the room.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

We have successful team members with everything from no college degree to former attorneys, from musicians to teachers, from military veterans to people with sales experience in other industries. The common thread we look for in hiring is a willingness to put in the time and effort and an ability to overcome obstacles. 

What should interested candidates do to find out more and get started?


hiring Outlook

32% Job Growth 45 Average applicants per opening
70000 Applicants in past year 33% New hires by employee referrals

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