We help get products from point A to point B throughout North America. As one of the largest freight brokerage firms in North America, we are the matchmakers of the transportation industry, connecting customers who have products needing shipped with carriers who have the capacity to ship them.
How to Get Hired
We asked Total Quality Logistics, LLC for some inside information on how to get hired at the organization. Here is what they had to say.
What key characteristics tell you a prospective employee will be a great fit for your company?
We seek people with a hall-of-fame work ethic, no matter what their educational or professional background. The common thread we look for in hiring is a willingness to put in the time and effort and an ability to overcome obstacles. Attitude is more important than aptitude as we look for new employees.One of our hiring mantras is “Slackers need not apply, “ because we seek people who want to have an active role in their own success, who are hungry for the financial freedom this job affords with its uncapped commission structure and who are willing to put in the hours to make it happen. From there, our rigorous training supplies the industry skills to match their ambition.
What can prospective employees do to get your attention?
A lot of being a freight broker – or being in sales of any kind – is dealing with “no.” We look for people who won’t take that personally. Or permanently, because the landscape always changes. We look for energetic people who – through persistence - can turn a no into a maybe, which often times turns into a yes.
Are there any unusual or especially rigorous steps of your hiring process that candidates should be aware of?
While the company’s reach is extensive, TQL is extraordinarily selective in who ultimately lands here. Only four percent of applicants actually get hired. Through screening calls, formal phone interviews and face-to-face interviews, we ask candidates to give concrete examples of how they have overcome difficulties, worked on a team and solved problems independently. The interview process also includes an opportunity for a candidate to shadow a broker on the sales floor and observe him/her in action to get a sense of the pace and level of energy in the room.
Are there any positions or types of candidates you are particularly focused on hiring in this coming year?
We have successful team members with everything from no college degree to former attorneys, from musicians to teachers, from military veterans to people with sales experience in other industries. The common thread we look for in hiring is a willingness to put in the time and effort and an ability to overcome obstacles.
What should interested candidates do to find out more and get started?