The Container Store seeks to create a retail experience unlike any other - offering customers innovative, time and space saving solutions coupled with astonishing customer service from happy, well trained, well paid salespeople.
How to Get Hired
We asked The Container Store for some inside information on how to get hired at the organization. Here is what they had to say.
What key characteristics tell you a prospective employee will be a great fit for your company?
No matter his or her background, a prospective employee should be enthusiastic and have a passion for selling and service. He or she should also like working with the public since employees at all levels must relate to customers and their needs and help solve their problems. We look for candidates that demonstrate their flexibility, ability to deal with ambiguity and be situationally adaptable. Gumby is The Container Store's unofficial mascot because flexibility is highly valued here. The Container Store is a very communicative and collaborative place to work. We look for candidates who show us that they can be a team player. We also look for thought-provoking, enthusiastic people with outside interests, hopes and dreams, who let their personalities shine through during the interview process!
What can prospective employees do to get your attention?
If you're already a loyal customer of The Container Store, you've got a leg up on the competition because, as a customer, you can appreciate the impact of the company's products and services on busy lives. In addition, The Container Store likes to hire friends and family of current employees, so if at all possible, ask someone who works at The Container Store to refer you. It will benefit them, too since company employees receive $400 for every successful referral. And do your homework. Show that you've researched our company and the job. Go beyond the website: read our Foundation Principles, visit our stores, check out our blog, and follow our social media channels. We invest a lot in our people and expect prospective employees to invest time researching if we are the right fit for them as well.
Are there any positions or types of candidates you are particularly focused on hiring in this coming year?
We're particularly interested in finding great people to work in our stores across the country. We're continuing to open an increasing number of stores each year in new markets, and that translates into more opportunities to work for The Container Store.
What should interested candidates do to find out more and get started?
Getting hired starts with submitting an application online. Give yourself enough time to complete three required essay questions where you'll expand on your experiences and why you want to work there. If you pass the initial stage, you'll be invited to several interviews with a variety of managers, including the company president if the position calls for it. The company also holds group interviews in its retail stores on a regular basis. The interviews are a good way to demonstrate how you interact in a group and get noticed should a position pop up in the future. Check out The Container Store's extensive career site for more information at www.containerstore.com/careers.