At The Container Store, 81 percent of employees say their workplace is great.

EMPLOYEE RATINGS

     

This review is based on 1844 employee surveys, with a 90% confidence level and a margin of error of ± 1.44. It was published on Sep 8, 2017. 57884 Visitors

What Employees Say

People care about each other here.
93%
 
Management recognizes honest mistakes as part of doing business.
89%
 
I am given the resources and equipment to do my job.
88%
 
You can count on people to cooperate.
87%
 
I can be myself around here.
86%
 

What They Do

We asked The Container Store to explain what they do. Here is what they had to say.

The Container Store seeks to create a retail experience unlike any other - offering customers innovative, time and space saving solutions coupled with astonishing customer service from happy, well-trained, well-paid salespeople.

About this Company

Website: www.containerstore.com Industry: Retail
US Headquarters: Coppell, Texas, 75019 US Sites: 88
US Employees: 4,185 US Revenues: $752.7 million
Worldwide Revenues: $819.9 million Employees Worldwide: 4,741
Corporate Structure: Public Stock Symbol: TCS
Founded: 1978

Employees jump for joy at the grand opening of a new store.

Perks and Programs

We asked The Container Store to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Employee First Fund: Employees support one another and their families through tough times by donating to the company's Employee First Fund, which provides grants up to $10,000 to employees for unforeseen circumstances they’re not financially prepared to deal with.  
  • We Love Our Employees Day: Each Valentine's Day, The Container Store celebrates National We Love Our Employees Day! Employees are given treats, love notes and hugs from the company to thank them for their hard work.
  • Women in Leadership: The Container Store is proud to have an extremely high percentage of female leadership. Five out of six  top executives are women, and women make up the majority of our Vice Presidents, Directors, General Managers and Store Managers.
  • Foundation Training: All employees start their career with a week’s worth of dedicated training on The Container Store's Foundation Principles, Conscious Capitalism and other aspects of the culture and workplace to ensure they are set up for a successful career. Following this initial training, a Leadership Development Training Program is available for up-and-coming leaders at the company.
  • Maternity and Paternity Leave: New dads are offered two weeks of paid paternity leave, while new moms receive two weeks of paid maternity leave, six weeks of paid disability leave and up to twelve weeks off.
  • 40% Employee Discount: Employees receive a 40% merchandise discount and a 50% discount on elfa - The Container Store's best-selling product line. Plus, employees are treated to occasional "surprise" employee purchase programs when The Container Store partners with a vendor to offer employees select merchandise at substantial savings.
  • Health Insurance for Part-Time Employees: The Container Store offers health insurance for part-time employees with no work-hour minimum.
  • Fun Company Celebrations: Celebrating is a HUGE part of The Container Store's company culture and really exemplifies the Foundation Principle, “Air of Excitement!" The company celebrates everything employees do each day – whether that’s an incredible sales day, a new store opening, the FORTUNE 100 Best Companies to Work For honor, the company-wide Chili Cook-off, the addition of a new product, or even helping a customer with a special request. A day doesn’t go by at The Container Store that we don’t celebrate a success – big or small.
  • Casual Dress Code: No matter the department or store, all employees enjoy a casual dress code every day.

COMPENSATION BY THE NUMBERS

$47,721 Average salary and additional cash compensation for Sales $73,833 Average salary and additional cash compensation for Store Manager
71% Company-paid health coverage for employees (for full-time employees) 71% Company-paid health coverage for dependents (for full-time employees' dependents)
1 hours Weekly hours required for part-timers to receive health insurance

COMPENSATION PROGRAMS

  • 401(k) or 403b Program
  • Stock options
  • Restricted stock units
Employees learn the goals for the day during morning huddle on the sales floor.

WORK-LIFE BALANCE BY THE NUMBERS

22 days Paid time off after one year of full-time employment Set days Paid sick days after one year of full-time employment
7 weeks Paid sabbatical after 10 year(s) of employment 5 Days Paid time off as of first day of full-time employment

WORK-LIFE BALANCE PROGRAMS

  • Telecommute option (1% use it)
  • Compressed work weeks (8% use it)

FAMILY CARE BY THE NUMBERS

60 days Job-protected maternity leave (including FMLA/STD) 40 days Fully-paid maternity leave (does not include personal vacation or paid time off)
60 days Average length of maternity leave new mothers take60 days Job-protected paternity leave (including FMLA)
10 days Fully-paid paternity leave (does not include personal vacation or paid time off)10 days Average length of paternity leave new fathers take
10 days Job-protected parental leave for adoptive parents (including FMLA)10 days Fully-paid parental leave for adoptive parents (does not include personal vacation or paid time off)
*Employees are not required to use all their personal paid time off before taking parental leave. Not all employees are eligible for parental leave benefits.

HEALTH INSURANCE COVERS

  • Mental health care
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)

Community and Environmental Impact

$400,000 Philanthropic donations in last year Yes Renewable energy program
Yes Recycling program

Diversity

  • Written policy prohibits discrimination based on (at a minimum) age, disability, race/ethnicity, religious beliefs, gender and sexual orientation
  • Non-birth parents in same-sex relationships can take parental leave

Leadership Diversity

 

Workforce Diversity

 
Our Home Office Visual Sales Team sends a love note to our stores on We Love Our Employees Day.

DEMOGRAPHICS

 
Giving back to the community through our Holiday Hugs Program.

How to Get Hired

We asked The Container Store for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

A prospective employee should always be enthusiastic and have a passion for selling and service. We look for candidates that demonstrate their flexibility, ability to deal with ambiguity and adaptability. Gumby is The Container Store's unofficial mascot because flexibility is highly valued here. The Container Store is a very communicative and collaborative place to work. We look for candidates who show us that they can be a team player. We also look for thought-provoking, enthusiastic people with outside interests, who let their personalities shine through during the interview process!

What can prospective employees do to get your attention?

We love to hire our customers! We find that customers are already enthusiastic brand representatives, are familiar with our products, and are passionate about customer service. In addition, The Container Store likes to hire friends and family of current employees, so if at all possible, ask an employee at The Container Store to refer you. It will benefit them, too since company employees receive $400 for every successful referral. And do your homework. Show that you've researched our company and the job. Go beyond the website: read our Foundation Principles, visit our stores, check out our blog, and follow us on social media. We invest a lot in our people and expect prospective employees to invest time researching if we are the right fit for them as well.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

We're particularly invested in finding top tech talent. As we revamp our closet design system, continue to support our store systems and bolster our e-commerce site, we are focused on finding talented Developers, Quality Assurance Engineers, and UX Designers to add to our team.

What should interested candidates do to find out more and get started?

Getting hired starts with submitting an application online. Give yourself enough time to complete our questions centered around why you want to work here. Our interview process is very intentional and involves several interviews with a variety of managers and peers. For retail positions, we hold group interviews in our retail stores on a regular basis. The interviews are a great way to demonstrate how you interact in a group. Check out The Container Store's newly revamped career site for more information at www.containerstore.com/careers.

hiring Outlook

1,210 Forecasted positions to fill in coming year -3% Job Growth
15 Average applicants per opening 30,813 Total job applicants
27% New hires by employee referrals 57% Openings filled by current employees
16% Voluntary turnover for full-time employees 45% Voluntary turnover for part-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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