At The Cheesecake Factory Incorporated, 89 percent of employees say their workplace is great.



This review is based on 952 employee surveys, with a 90% confidence level and a margin of error of ± 2.63. It was published on Sep 12, 2016. 9507 Visitors

What Employees Say

I'm proud to tell others I work here.
People celebrate special events around here.
I am treated as a full member here regardless of my position.
I am able to take time off from work when I think it's necessary.
I can be myself around here.

What They Do

We asked The Cheesecake Factory Incorporated to explain what they do. Here is what they had to say.

We're an upscale casual restaurant chain, known and loved for our extensive menu, generous portions and legendary desserts. We delight our guests with delicious, memorable food served with warm and gracious service and hospitality.

About this Company

Website: Industry: Hospitality
US Headquarters: Calabasas Hills, California US Sites: 204
US Employees: 36,957 US Revenues: $2,100.6 million
Worldwide Revenues: $2,100.6 million Corporate Structure: Public
Stock Symbol: CAKE Founded: 1978

United by our culture and Values, our

Perks and Programs

We asked The Cheesecake Factory Incorporated to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Health Insurance and Wellness Program: Staff members and managers who work at least 25 hours a week are eligible for full health insurance benefits, and managers are encouraged to give staff enough hours to qualify for insurance. Kitchen staff members are eligible for benefits after only two months of service. Staff and managers enrolled in benefits are able to receive a full biometric screening at work.
  • Discounts on Meals, Cheesecakes and More: All staff and managers receive a 25% discount seven days a week when dining in Cheesecake Factory restaurants with family and friends and receive a free whole cheesecake during the holidays. Discounts on gym memberships, cellular service, travel and more are also available.
  • Professional Growth and Development: The Cheesecake Factory offers a whopping 320 hours of professional development and training per year to full-time salaried staff and 150 hours to full-time hourly staff. Staff who are interested in professional growth opportunities are offered roles as Designated Trainers, which can bring travel opportunities. Managers receive extensive leadership training and development. We offer a special "Master Culinarian" certification program for our kitchen staff members to help them develop professional-level culinary skills.
  • Recognition and Appreciation Programs: Recognizing and appreciating staff and managers happens on a daily basis with a wide array of recognition programs. These range from peer-to-peer shoutouts and notes of thanks, to messages and gifts from managers, to prestigious annual awards such as “Restaurant of the Year” and “Commitment to Excellence.” Our Restaurant of the Year and Commitment to Excellence winners are honored at prestigious gala events. Each year, every one of our restaurants holds a "Great Place to Work" appreciation week where staff are honored with treats, special selfie photo ops and more.
  • Fun and Celebration: Part of being “So Cheesecake” means loving to have fun and celebrate. Throughout the year, staff and managers build camaraderie through outings and picnics as well as through in-restaurant celebrations for holidays and special achievements.
  • Opportunities to Give Back to our Communities: Our staff and managers love to give back to our communities, so we offer programs throughout the year to give our people opportunities to get involved. They range from our annual Peanut Butter Drive that supports Feeding America food banks across the country, to our Give Back program that allows staff to support charitable causes near and dear to their hearts, to our Thanksgiving Feasts where our staff prepare and serve full Thanksgiving dinners to those in need.


$46,450 Average salary and additional cash compensation for Server $68,738 Average salary and additional cash compensation for Restaurant Manager
50% 401(k) match of employee's contribution, up to 2% of an employee's salary65% Company-paid health coverage for employees (Restaurant hourly staff)
65% Company-paid health coverage for dependents (Restaurant hourly staff) 65% Company-paid health coverage for part-timers
25 hours Weekly hours required for part-timers to receive health insurance $2,200 College Tuition Reimbursement


  • 401(k)
  • Stock options to employees
  • Pre-tax savings account
  • Restricted stock units to employees


  • Free snacks during the day
  • Free lunch on a regular, daily basis
  • Free breakfast foods on a regular, daily basis
  • On-site package/mailing service
  • Discount ticket sales
  • Weight watchers meetings
  • Free beverages during the day
  • Subsidized lunch on a regular, daily basis
  • Take-home meals on a regular, daily basis
  • Massage therapy
  • Car wash
  • Dry cleaning
Our kitchen staff receive in-depth culinary training and career development opportunities.


16 days Paid time off after one year of full-time employment 16 days Paid time off after one year of part-time employment
5 days Paid sick days after one year of full-time employment 5 days Paid sick days after one year of part-time employment
3 weeks Paid sabbatical after 5 year(s)


  • Flexible schedule
  • Telecommute option (5% use it)


60 days Job-protected maternity leave60 days Job-protected paternity leave
$2,500 Adoption benefit60 days Job-protected parental leave for adoptive parents


  • Lactation room(s)
  • Paid sick leave to care for a child or relative
  • Elder care resources


  • Medical care
  • Vision care
  • Mental health care
  • Dental care
  • Prescription drug subsidy
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)


  • Cholesterol tests
  • Flu shots
  • Blood pressure screening
  • Complete biometric screening

Community Involvement & Philanthropy

$5,400,471 Philanthropic donations in last year


  • Formal programs support professional development for: Women
  • Married employees in same-sex or heterosexual relationships receive the same benefits
  • Non-birth parents in same-sex relationships can take parental leave

Executive Diversity

Our front-of-house staff members enjoy an atmosphere filled with teamwork and camaraderie as they focus on our mission of providing absolute guest satisfaction.


Our staff members love to show their pride in being

How to Get Hired

We asked The Cheesecake Factory Incorporated for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

When we evaluate a candidate’s characteristics, we think of it in terms of workplace behavioral fit and "Cheesecake" fit.   An applicant with "Cheesecake" fit is best described as one who oozes hospitality, radiates positive energy, never compromises their incredibly high standards of excellence and loves to have fun.

What can prospective employees do to get your attention?

Prospective employees should be highly engaged, and have an “at rest” smile and passion for what they do. We look for applicants who are “So Cheesecake,” and our recruiters and hiring managers know what this looks like when they see it, so an applicant can’t fake it.   Our Hiring Managers look for that "Cheesecake" fit; for the special person who is motivated to work for the best and busiest restaurant chain in the U.S.  Applicants can get our attention by being genuinely passionate about service, food and hospitality and by demonstrating they're caring, fun people who understand and can live our Mission of  “creating an environment where absolute guest satisfaction is our highest priority.”

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

We are focusing on attracting line and prep cooks as well as dishwashers for most of our restaurants. These positions help fill our pipeline for other kitchen roles. To make the process more convenient for applicants for these positions, we’ve made it mobile-compatible. In addition, to grow The Cheesecake Factory brand, we need a strong pipeline of kitchen managers. Prospective kitchen managers can expect extensive training through our Culinary Operations Leadership Roadmap curriculum that will develop not only their culinary skills but also their leadership and business skills.

What should interested candidates do to find out more and get started?

To get started, applicants can visit our Careers Search page at, watch our career specific videos and tesimonials.  From there, they can find out about our job opportunities and learn all about our culture, growth and benefits. 

hiring Outlook

27,307 Job openings forecast for coming year 4% Job Growth
23 Average applicants per opening 642,501 Applications received
27,511 Positions filled in past year 3,413 New positions created
Yes Recruits on college campuses 35% Voluntary turnover for full-time employees
71% Voluntary turnover for part-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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