At T-Mobile US, Inc., 90 percent of employees say their workplace is great.

EMPLOYEE RATINGS

     

This review is based on 1640 employee surveys, with a 90% confidence level and a margin of error of ± 2.00. It was published on Sep 11, 2018. 9618 Visitors

What Employees Say

I'm proud to tell others I work here.
92%
 
I feel good about the ways we contribute to the community.
89%
 
I am able to take time off from work when I think it's necessary.
89%
 
Management is honest and ethical in its business practices.
88%
 
When I look at what we accomplish, I feel a sense of pride.
88%
 

What They Do

We asked T-Mobile US, Inc. to explain what they do. Here is what they had to say.

As America's Un-carrier, T-Mobile is redefining the way consumers and businesses buy wireless services. Our advanced nationwide 4G LTE network delivers wireless experiences to 75.6 million customers. T-Mobile provides services through subsidiaries and operates its flagship brands, T-Mobile and MetroPCS.   

About this Company

Website: https://www.t-mobile.com/ Industry: Telecommunications
US Headquarters: Bellevue, Washington, 98006 US Employees: 51,359
US Revenues: $37,490 million Worldwide Revenues: $40,604 million
Corporate Structure: Public Stock Symbol: TMUS
Founded: 1994

PEAK winners enjoy time with T-Mobile CEO in Hawaii

Perks and Programs

We asked T-Mobile US, Inc. to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Diversity and Inclusion: Fearless leaders, change makers, idea people—these are the qualities we look for in employees, and it’s what inclusion and diversity bring us. T-Mobile has the most diverse employees and customers in wireless – and it’s a huge competitive advantage that we nurture with our inclusive culture. In five years of formal D&I at T-Mobile, participation, has grown from 8% of employees at launch to nearly 40% and continues to grow daily. Employees participate through six Employee Network Groups (ENGs) and 53 local D&I chapters participating in 500+ events across the country in the last year alone. ENGs include Access for Disabilities, Veterans and Allies, Multicultural, Multigenerational, Pride & Allies, and Women’s Leadership.
  • LiveMagenta: LiveMagenta has the support we all need – from a personal crisis to self-improvement. Employees and family members can call 24/7 to chat with a life coach; get their own expert money coach for free, unlimited sessions to get out of debt, save to buy a house; get support to quit smoking; and access state-of-the-art apps to work on health & fitness, finances, resiliency, and more. LiveMagenta.com includes the Employee Assistance Program (EAP) and many other T-Mobile employee benefits.
  • Childcare Subsidy: The childcare subsidy is designed to provide some relief from high dependent care costs. Employees could receive up to $200 a month, depending on their eligibility, to help with their childcare bills. That's as much as $2,400 a year—free! 
  • Rewards and Recognition: Hard work deserves recognition — that’s the T-Mobile way. We send top performers on award trips; PEAK in Maui or Winners Circle in Las Vegas, where they’re treated like VIPs. Employees can send virtual recognition via the Appreciation Zone, our recognition site, and anniversary, retirement recognition and the coveted CEO award, the T-Mobilizer, round out  employee recognition.
  • Tuition Assistance: T-Mobile is investing in our amazing working learners by offering tuition assistance to remove the financial barriers that might prevent them from going to college. Employees can choose the path that's best for them - choose from one of 5 partner schools that offer T-Mobile employees fully paid tuition, or instead attend their preferred school and we'll contribute! Full-time employees are eligible for $5,250 per calendar year ‐ the maximum non-taxable benefit allowed by the IRS! Part-time employees are eligible for $2,500 per calendar year. Plus employees don't have to cover their tuition up front and wait on reimbursement - we pay schools directly at the beginning of the term! Free academic advising and other tuition discounts are also available.
  • Employee Relief Fund: Our Employee Relief Fund offers cash assistance of up to $2,500 to help see employees through tough times. Money is available in case of a natural disaster such as a flood, fire or hurricane. It also covers the burial of a family member in cases where insurance isn't available or other events that make it impossible to meet basic needs.
  • Employee Stock Purchase Plan: T-Mobile's Employee Stock Purchase Plan (ESPP) is an opportunity for employees to share in T-Mobile’s performance by purchasing stock at a 15% discount (plus a lookback feature) every six months through payroll deduction. More than 30% of employees participate.
  • Employee Stock Grant: We all have a personal interest in building our T-Mobile future with Employee Stock Grants. Annual Employee Stock Grants are awarded to full- and part-time employees below the director level. Eligibility is generous with a hire date two weeks prior to the grant date. Sales and customer service reps are awarded a grant with a two-year annual vest.
  • Medical and Dental Benefits: We know healthcare is important to everyone so we offer health benefits to both full and part-time employees starting the first day of the month after 30 days of service. We offer three medical plans, two dental plans, vision, flexible spending accounts (FSAs), virtual care from Teladoc, and free health care advocacy services through Compass Health Pros.
  • Progressive Health Benefits: In addition to all the other great benefits we offer, T-Mobile provides support for employees and their families through more progressive offerings. We provide coverage for treatment and diagnosis of Autism Spectrum Disorders (ASD), including Applied Behavior Analysis (ABA). For employees wanting Adoption & Surrogacy Assistance, T-Mobile offers up to $13,500 per child in adoption and surrogacy assistance. T-Mobile also offers assistance with gender-affirming medical services with no lifetime dollar limit on surgeries.

COMPENSATION BY THE NUMBERS

83% Company-paid health coverage for employees 82% Company-paid health coverage for dependents
83% Company-paid health coverage for part-timers 20 hours Weekly hours required for part-timers to receive health insurance
T-Mobile employees march in the annual Veterans Day Parade

FAMILY CARE BY THE NUMBERS

$13,500 Adoption benefit

FAMILY CARE PROGRAMS

  • On-site or near-site backup childcare center
  • Lactation room(s)
  • Paid sick leave to care for a child or relative

HEALTH INSURANCE COVERS

  • Mental health care
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)
  • Fertility treatments

Community and Environmental Impact

Yes Sustainable commuting program Yes Renewable energy program
Yes Carbon offset program Yes Recycling program
Yes Locally-sourced food program

Diversity

  • VP, Diversity and Inclusion oversees diversity and inclusion practices
  • Written policy prohibits discrimination based on (at a minimum) age, disability, race/ethnicity, religious beliefs, gender and sexual orientation
  • Formal programs (such as resource groups, mentorship, networking, or other affinity groups) support professional development for: Under-represented racial/ethnic minority groups; Women; Lesbian, gay, bisexual or transgender employees; Disabled employees; Employees reentering the workforce
  • 300 events a year connect employees with peers from different racial/ethnic, religious or country-of-origin identities
  • Non-birth parents in same-sex relationships can take parental leave
  • Medical care covers gender confirmation surgery

Workforce Diversity

 
T-Mobile Senior Leaders host a town hall after earnings

DEMOGRAPHICS

 
Team of Expert employees huddle at a T-Mobile call center

How to Get Hired

We asked T-Mobile US, Inc. for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

At T-Mobile, we're breaking the rules of wireless and we're just getting started. An ideal prospective employee is a game changer and willing to challenge conventions while being a relentless customer advocate. We need you to challenge the status quo, celebrate each other’s successes, and inspire the kind of individuality and bold thinking it takes to win big.

What can prospective employees do to get your attention?

Don’t be afraid to be yourself and show your passion for our brand and mission. Engage with us on social and tell us why you want to #BeMagenta.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

We're looking for digitally-focused technology leaders, retail, business sales, customer care, and related support functions

What should interested candidates do to find out more and get started?

Interested candidates should check out Careers with the Un-carrier at tmobile.careers and apply to join the team changing wireless for good. Follow us @tmobilecareers and find us on Glassdoor to see why T-Mobile is a great place to work.

hiring Outlook

430,296 Total job applicants
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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