At T-Mobile US, Inc., 87 percent of employees say their workplace is great.

EMPLOYEE RATINGS

     

This review is based on 955 employee surveys, with a 90% confidence level and a margin of error of ± 2.64. It was published on Sep 11, 2017. 808 Visitors

What Employees Say

I'm proud to tell others I work here.
90%
 
I am able to take time off from work when I think it's necessary.
87%
 
I can be myself around here.
87%
 
We have special and unique benefits here.
87%
 
Management is honest and ethical in its business practices.
86%
 

What They Do

We asked T-Mobile US, Inc. to explain what they do. Here is what they had to say.

As America's Un-carrier, T-Mobile is redefining the way consumers and businesses buy wireless services. Our advanced nationwide 4G LTE network delivers wireless experiences to 72.6 million customers. T-Mobile provides services through subsidiaries and operates its flagship brands, T-Mobile and MetroPCS.   

About this Company

Website: https://www.t-mobile.com/ Industry: Telecommunications
US Headquarters: Bellevue, Washington, 98006 Corporate Structure: Public
Stock Symbol: TMUS Founded: 1994

T-Mobile US, Inc. has been awarded:

Best Workplaces for Diversity 2017 (ranked 17)

The Candidate Experience Awards (CandE)


San Francisco Pride

Perks and Programs

We asked T-Mobile US, Inc. to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Diversity and Inclusion: Fearless leaders, change makers, idea people—these are the qualities we look for in employees, and it’s what inclusion and diversity bring us. T-Mobile has the most diverse employees and customers in wireless – and it’s a huge competitive advantage that we nurture with our inclusive culture. In four years of formal D&I at T-Mobile, participation, has grown from 8% of employees at launch to 18% and continues to grow daily. Employees participate through six Employee Network Groups (ENGs) and 29 local D&I chapters. ENGs include: Access for Disabilities Military Honors & Support, Multicultural, Multigenerational, Pride & Allies, and Women’s Leadership.
  • LiveMagenta: LiveMagenta has the support we all need – from debt management to a personal crisis to self-improvement. Employees and family members can call 24/7 or chat with a life coach; get their own expert money coach for free, unlimited sessions to get out of debt, save to buy a house and more; and use state‐of‐the‐art apps to work on health & fitness, finances, resiliency, and more. LiveMagenta.com includes the Employee Assistance Program (EAP) and so much more.
  • Childcare Subsidy: The childcare subsidy is designed to provide some relief from high dependent care costs. Employees could receive up to $200 a month, depending on their eligibility, to help with their childcare bills. That's as much as $2,400 a year—free! 
  • Rewards and Recognition: Hard work deserves recognition — that’s the T-Mobile way. We send top performers on award trips; PEAK in Maui or Winners Circle in Las Vegas, where they’re treated like VIPs. Employees can send virtual recognition via the Appreciation Zone, our recognition site, and anniversary, retirement recognition and the coveted CEO award, the T-Mobilizer, round out  employee recognition.
  • Tuition Assistance: We invest in our employees with one of the best tuition assistance programs in the country. Full-time employees are eligible for $5,250 per calendar year ‐ the maximum non-taxable benefit allowed by the IRS. Part-time employees are eligible for $2,500 per calendar year. All employees are eligible after 90 days, including part time. While most companies require employees to pay out of pocket and then get reimbursed at the end of the semester, T-Mobile pays schools up front and we even cover textbooks. All employees are eligible after 90 days – even part time. Plus we have 5 partner schools that provide "free" tuition to our employees, waiving fees above the annual T-mobile benefit so there is no cost to the employee.
  • Employee Relief Fund: Our Employee Relief Fund offers cash assistance to help employees through tough times. The fund assists employees impacted by natural disasters such as floods, fires or hurricanes. It also covers the burial of a family member in cases where insurance isn't available or other events that make it impossible to meet basic needs. We take a people-centered approach by always putting the needs of the employee at the forefront, streamlining requests to get funds quickly into the hands of those in need.
  • Employee Stock Purchase Plan: T-Mobile's Employee Stock Purchase Plan (ESPP) is an opportunity for employees to share in T-Mobile’s performance by purchasing stock at a 15% discount (plus a lookback feature) through payroll deduction. More than 20% of employees participate. In our last offering period ending 3/31/2017, participants purchased stock at $39.848 while the market price that day was $64.59.
  • Employee Stock Grant: We all have a personal interest in building our T-Mobile future with Employee Stock Grants. Annual Employee Stock Grants are awarded to full- and part-time employee up to the director level. Eligibility is generous with a hire date two weeks prior to the grant date. Sales and customer service reps are awarded a grant with a $1,000 value each year with a two-year vest.
  • Medical and Dental Benefits: Our health benefits are the same for ALL. Whether you’re a part-timer or our CEO, you’ve got the same medical, vision and dental plan options. We know choice is important, so we offer health benefits to both full and part time employees starting the first day of the month after 30 days of service. We offer three medical plans, two dental plans, vision, flexible spending accounts (FSAs), virtual care from Teladoc and free health care resources through Compass Health Pros.
  • Progressive Health Benefits: In addition to all the other great benefits we offer, T-Mobile provides support for employees and their families through more progressive offerings. We provide coverage for treatment and diagnosis of Autism Spectrum Disorders (ASD), including Applied Behavior Analysis (ABA). For employees wanting Adoption & Surrogacy Assistance, T-Mobile offers up to $13,500 per child in adoption and surrogacy assistance. T-Mobile also offers assistance with gender affirming medical services with no lifetime dollar limit on surgeries.

COMPENSATION BY THE NUMBERS

82% Company-paid health coverage for employees (for This applies to all members enrolled in Plan A (highest enrolled population), which is also our most expensive plan overall. T-Mobile pays 90% of the HRA plan for employee-only coverage. All plans are offered to all employees at the same price, regardless of PT/FT status. There is no differentiation between populations.) 82% Company-paid health coverage for dependents (for This applies to all members enrolled in Plan A (highest enrolled population), which is also our most expensive plan overall. T-Mobile pays 90% of the HRA plan for employee-only coverage. All plans are offered to all employees at the same price, regardless of PT/FT status. There is no differentiation between populations.)
82% Company-paid health coverage for part-timers 20 hours Weekly hours required for part-timers to receive health insurance
$5,250 Maximum Tuition Reimbursement
United Way Day of Caring

FAMILY CARE PROGRAMS

  • On-site or near-site backup childcare center
  • Lactation room(s)
  • Paid sick leave to care for a child or relative

HEALTH INSURANCE COVERS

  • Mental health care
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)
  • Fertility treatments

Community and Environmental Impact

Yes Sustainable commuting program Yes Renewable energy program
Yes Carbon offset program Yes Recycling program

Diversity

  • VP, Employee Inclusion is responsible for the success of formal recruiting and retention diversity goals
  • Written policy prohibits discrimination based on (at a minimum) age, disability, race/ethnicity, religious beliefs, gender and sexual orientation
  • Formal programs (such as resource groups, mentorship, networking, or other affinity groups) support professional development for: Under-represented racial/ethnic minority groups; Women; Lesbian, gay, bisexual or transgender employees; Disabled employees; Employees reentering the workforce
  • 300 events a year connect employees with peers from different racial/ethnic, religious or country-of-origin identities
  • Non-birth parents in same-sex relationships can take parental leave
  • Medical care covers gender confirmation surgery

Workforce Diversity

 
T-Mobile employees join Executive Vice President Jon Freier in ringing the NASDAQ opening bell in celebration of 2017 Pride events

DEMOGRAPHICS

 
More than 600 employees attended our Women's Summit on March 11, 2017

How to Get Hired

We asked T-Mobile US, Inc. for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

At T-Mobile, we're breaking the rules of wireless and we're just getting started. An ideal prospective employee is a game changer and willing to challenge conventions while being a relentless customer advocate. We need you to challenge the status quo, celebrate each other’s successes, and inspire the kind of individuality and bold thinking it takes to win big.

What can prospective employees do to get your attention?

Don’t be afraid to be yourself and show your passion for our brand and mission. Engage with us on social and tell us why you want to #BeMagenta.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

We're looking for digitally-focused technology leaders, retail, business sales, customer care, and related support functions

What should interested candidates do to find out more and get started?

Interested candidates should check out Careers with the Un-carrier at tmobile.careers and apply to join the team changing wireless for good. Follow us @tmobilecareers and find us on Glassdoor to see why T-Mobile is a great place to work.

hiring Outlook

1% Job Growth 479,768 Total job applicants
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

Follow T-Mobile US, Inc.

Related Companies