At Square Root, 100 percent of employees say their workplace is great.

EMPLOYEE RATINGS

     

This review is based on 46 employee surveys, with a 90% confidence level and a margin of error of ± 3.83. It was published on Jun 15, 2017. 15124 Visitors

What Employees Say

People celebrate special events around here.
100%
 
Management is honest and ethical in its business practices.
100%
 
I am given the resources and equipment to do my job.
100%
 
People look forward to coming to work here.
100%
 
I am able to take time off from work when I think it's necessary.
100%
 

What They Do

We asked Square Root to explain what they do. Here is what they had to say.

Our technology solutions power data-driven decision making for leading automotive and retail enterprises. CoEFFICIENT®, our store relationship management platform, simplifies data storytelling, uses machine learning to uncover opportunities, and recommends actions to empower field and store teams to maximize performance. 

About this Company

Website: https://square-root.com/ Industry: Information Technology
US Headquarters: Austin, Texas, 78703 US Sites: 1
Major Locations: Austin, Texas, 78703 US Employees: 51
Corporate Structure: Private Founded: 2006

A group of Square Root Radicals, what Square Root calls their team members, volunteering with Girlstart, one of the company's favorite nonprofits.

Perks and Programs

We asked Square Root to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Radical Initiation: Day one here is all about the traditional stuff, like an office tour and welcome lunch. But come day two, we take onboarding to another level. New Radicals get an in-depth look at Square Root in the form of 1-on-1s with folks from across the company. Those meetings cover everything, including: our product, brand, customer success, data science approach, goal setting, industry knowledge, and even a user demo. The Square Root crash course is capped off with a 1-on-1 lunch with our CEO, Chris. This initiation allows new Radicals to learn the ins and outs of Square Root and gain early connections to others in the company. But, most importantly, it sets a tone of transparency, accessibility, and collaboration from the get-go.
  • Choose Your Own Adventure: A lot of our programs come out of the spirit of flexibility and autonomy. We often joke that Square Root has a “choose your own adventure” atmosphere. That adventure starts before the first day. We give Radicals $4,000 to build their dream workstation. Our goal is to empower Radicals from the beginning to be autonomous, accountable, and thoughtful. It doesn’t stop there, though. Our flexible environment allows Radicals to take unlimited paid time off, set their own schedule, dress however they want, and work from anywhere in the world. While some folks think it’s scary to provide so much autonomy right off the bat, we feel confident our Radicals will choose an adventure that works for them and Square Root!
  • Giving Back: We love helping out the Austin community where we live and work! Since 2015, we’ve partnered with Girlstart to donate, volunteer, and even teach coding to young girls in Central Texas. In January, we had eight Radicals run in the 3M Half Marathon, where the proceeds benefited Girlstart. Additionally, we have an annual volunteer day and a budget for teams to use for giving back. Our goal is to make it easy for our Radicals to support the causes near and dear to them. 
  • Knitting: Last year, our Operations team had two goals in the back of their minds: 1) harness the unique talents of our team, and 2) continue to build empathy for each other—especially as we grow. During the 2016 GPTW conference, the team had an “Ah ha” moment in the Etsy session where the presenter shared how their team bonded while actually knitting. The Operations team realized they could put a Square Root slant on a similar program by hosting "knitting" sessions where Radicals share their unique passions with their peers. We kicked it off with one of our developers, Austin, sharing his passion for whiskey. Now, there are two presentations each month, helping the team learn about both new topics and their fellow Radicals.
  • Feedback Is Gold: We believe our culture is everyone’s role. To make participating a piece of cake, we have a handful of feedback loops: Each month we measure the team’s happiness by asking how happy they are on a 1-10 scale, twice a year we expand that out to a 15-question survey, and we do annual 360 feedback for the team and managers. If those methods fail to capture sentiment, Radicals meet with either our CEO, Chris, or Culture Champion, Courtney, quarterly. We relish their feedback because it inspires what we do next. For example, last year we heard our long-standing bonus program wasn’t motivating us to have ambitious goals. We scraped the program and gave everyone a raise so we could focus on those ambitious goals!
  • Hacking It: We subscribe to the mantra, “Got an idea? Try it!” We’re big believers in using experimentation to learn what will work for our customers and what won’t. We even experiment with our culture. Remember the Knitting perk mentioned earlier? That was an experiment. To make sure our team keeps their experimental mindsets, we hold quarterly hackathons. It’s a two-day affair where work gets pushed to the side to allow for big ideas to come to fruition. During our February hackathon, a team came up with a new user interface for admins that’s now in our product. Without the hackathon, this idea might not have the seen the light of day.
  • Kudos: Recognition—really, gratitude—has been part of Square Root from the beginning. We currently use Bonusly, a peer-to-peer recognition platform where Radicals can give out micro bonuses, to show that gratitude. With the platform, each Radical gets 1,000 points ($100) a month to divvy up to Radicals who best embody our values, and those are shared with the whole team in multiple forums. Radicals cash in their points for money or other rewards, like nonprofit donations. We even have unconventional prizes, like dinner with our CEO, Chris, where they can pick his brain on any topic. These bonuses help with transparency, camaraderie, gratitude, and morale, but most importantly, they create a shared understanding of what embodying our values means.
  • Learn Anything: Every year, Radicals receive $3,000 to learn anything. Seriously, anything! How Radicals use their training budget is another piece of our “choose your own adventure” atmosphere. We believe our team is stronger through learning new things, even if they don’t directly impact their role. In the past year, we’ve had Radicals take piano and guitar lessons, attend conferences in other countries, and, most recently, our UX Developer, Steph, learned to scuba dive to conquer her fear of being alone. To make sure we’re supporting our team, managers check in each month to make sure Radicals are thinking about personal and professional growth. We believe it's not just about building a great product or a great company, it’s about building great people as well.
  • Epic Shindigs: We love getting the team together at least once a month and we never do it without a theme. Our two favorite events are family day and the holiday party. Family day is for Radicals and anyone they consider to be family! This year, we had friends, children, parents, neighbors, and pets at Camp Rootawana, a camp-themed event full of woodsy decor, a hot dog cart, s'mores, and an archery station. Our holiday party isn’t too shabby either. We invite our Radicals and their guests to a local venue that we transform to fit that year’s theme. In 2016, we went old school with a '70s prom. In true Square Root fashion, two of our office pups, Toffee and Imogene, won Prom King and Queen.
  • Our Radical Values: We saved the best for last. The thing that sticks out for us as the most important program is our four Radical values: Think Big—Do Bigger, Be Customer Inspired, Partner, and Thrive. They’ve informed every other program on this list and are a true representation of who we are, who we aspire to be, and who we hire! They encourage us to innovate, ask questions, listen, show empathy, collaborate, and always be learning. We give out semi-annual awards for each aforementioned value and an annual Radical Performance award to the Radical who best embodied all four values in the past year. We believe this continually inspires our Radicals to live out their spirit every day.

COMPENSATION BY THE NUMBERS

100% Company-paid health coverage for employees 50% Company-paid health coverage for dependents
$3,000 Average Tuition Reimbursement $3,000 Maximum Tuition Reimbursement

COMPENSATION PROGRAMS

  • 401(k) or 403b Program
  • Stock options
Radicals enjoying the Rockstar Startup Crawl Party.

WORK-LIFE BALANCE BY THE NUMBERS

Unlimited Paid time off after one year of full-time employment Unlimited Paid sick days after one year of full-time employment
4 weeks Paid sabbatical after 5 year(s) of employment Unlimited Paid time off as of first day of full-time employment

WORK-LIFE BALANCE PROGRAMS

  • Flexible schedule (100% use it)
  • Telecommute option (100% use it)
  • Subsidized On- or Off-site Fitness (100% have access)
  • Onsite Amenities (For starters, we work out of 5-craftsman homes built in the 1920s with outdoor spaces. With that as the backdrop, weve added the following free amenities, all of which were inspired by our Radicals: Break spaces with arcade games, darts, and ping-pong, Weekly lunches catered by an eco-friendly, health-conscious company, Snacks and drinks stocked based on a team wishlist, Coffee and tea bar, Meditation and aromatherapy room, quarterly chair massages, Wellness club that hosts weekly activities including bootcamp and yoga, Slack channels (our inner office chat system) dedicated to special interests such as cycling, weekly book club, and monthly themed happy hours.)

FAMILY CARE BY THE NUMBERS

60 days Job-protected maternity leave (including FMLA/STD) 60 days Fully-paid maternity leave (does not include personal vacation or paid time off)*
60 days Average length of maternity leave new mothers take30 days Job-protected paternity leave (including FMLA)
30 days Fully-paid paternity leave (does not include personal vacation or paid time off)*30 days Average length of paternity leave new fathers take
60 days Job-protected parental leave for adoptive parents (including FMLA)*60 days Fully-paid parental leave for adoptive parents (does not include personal vacation or paid time off)
*Employees are not required to use all their personal paid time off before taking parental leave. All employees are eligible for parental leave benefits.

FAMILY CARE PROGRAMS

  • Childcare reimbursement during business travel
  • Lactation room(s)
  • Paid sick leave to care for a child or relative

HEALTH INSURANCE COVERS

  • Mental health care
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)

Community and Environmental Impact

96 hours Paid time off to volunteer $10,000 Philanthropic donations in last year
$2,000 Total company-matched employee donations in last year Captain Green (a.k.a. our Ops Manager) Leads environmental impact team
Self-Conducted Environmental impact audit Yes Sustainable commuting program
Yes Recycling program Yes Locally-sourced food program

Diversity

  • Culture Champion (a.k.a. our HR Director) is responsible for the success of formal recruiting and retention diversity goals
  • Written policy prohibits discrimination based on (at a minimum) age, disability, race/ethnicity, religious beliefs, gender and sexual orientation
  • Formal programs (such as resource groups, mentorship, networking, or other affinity groups) support professional development for: Women
  • Non-birth parents in same-sex relationships can take parental leave

Leadership Diversity

 

Workforce Diversity

 
Three Square Root Radicals after the Austin 3M Half Marathon, which benefited one of the company's favorite non-profits, Girlstart.

DEMOGRAPHICS

 
A Square Root Radical jumping for joy at the Intergalactic Startup Crawl Party.

How to Get Hired

We asked Square Root for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

On top of being smart and kind, we look for folks who are humble, adaptable, curious, and approachable. These characteristics are the best indicators as to whether or not someone will fit our Radical values. A cover letter is the first step to vet out these characteristics, but we also do a culture interview with each candidate. It doesn’t matter how brilliant someone is, if they don’t fit our values, we won’t move forward. Whether someone will add or detract to our culture is a question we ask ourselves before extending an offer to any candidate.

What can prospective employees do to get your attention?

Write a cover letter! Our culture champion, Courtney, reads all of them. Tell us why Square Root's the place for you and make sure to talk about our values. Don't be afraid to get creative!

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

Our focus this year is building up our product team. We’re looking to chat with stellar product managers. If that’s not you, but Square Root sounds like your kind of place, send an application through our Let’s Keep in Touch opening on our careers page. Those applications are the first step when we open a new position. In the future, we’ll be hiring for data science, engineering, customer success, marketing, sales, and operations.

What should interested candidates do to find out more and get started?

Read our blog! It’s a treasure trove of information about our product, teams, and culture. Showing off that you know a bit about Square Root impresses us every time! You can also shoot a note to Courtney, our culture champion, at work@square-root.com.

hiring Outlook

10 Forecasted positions to fill in coming year 4% Job Growth
121 Average applicants per opening 1,211 Total job applicants
12% New hires by employee referrals 2 Recent graduates hired
8% Voluntary turnover for full-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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