At SmartPak, 75 percent of employees say their workplace is great.



This review is based on 149 employee surveys, with a 95% confidence level and a margin of error of ± 6.39. It was published on Aug 12, 2016. 5395 Visitors

What Employees Say

People celebrate special events around here.
I'm proud to tell others I work here.
People care about each other here.
Management is honest and ethical in its business practices.
I can be myself around here.

What They Do

We asked SmartPak to explain what they do. Here is what they had to say.

SmartPak Equine was founded by riders and horse owners for riders and horse owners. Horses, horse care and horsemanship are our passion.  

About this Company

Website: US Headquarters: Plymouth, Massachusetts
US Sites: 2 Major Locations: Plymouth; Natick, MA
US Employees: 404 US revenues: $100 million
Worldwide revenues: $100 million Founded: 1999
Industry: Retail

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Perks and Programs

We asked SmartPak to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • SmartPak Promotes Good Health: From our substantial gym subsidies to stocking the kitchen with healthy snacks, we want SmartPakers to live happy and healthy lives. We also have a walking club, a running club, and offer an organic CSA delivery program to the office.
  • Bring your dog to work: If you love animals, and most SmartPakers do, leaving your canine companion at home or at a doggy daycare just won't do. Good citizen dogs are welcome to join you at work to keep you company and further encourage you to get out and enjoy some fresh air. (If you don't have a pup of your own, just borrow your neighbor's!)
  • Active Rider Program: We know horses are expensive. Investing in your continuing development as a rider is part of what makes SmartPak such a great resource for our customers.
  • Learning and Development: From our catalog of amazing SmartPak University offerings to Lunch and Learn programs and our Leadership Institute, SmartPakers are encouraged to take advantage of the great opportunities we have to offer - and - to create programs to present themselves!
  • Employee Discount: SmartPak's generous discount program gives you a great reason to shop all of our products.


80% Company-paid health coverage for employees 70% Company-paid health coverage for dependents


  • 401(k) or 403b plan


    • Free snacks during the day
    • Free breakfast foods on a regular, daily basis
    • Fitness classes
    • Dry cleaning
    • Free beverages during the day
    • On-site package/mailing service
    • Car wash
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    22 days Holidays & vacation days after one year of employment


    • Dental care
    • Prescription drug subsidy
    • Alternative treatments, such as acupuncture, homeopathy, or chiropractic
    • Vision care
    • Mental health care
    • Fertility treatments


    • Flu shots
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      How to Get Hired

      We asked SmartPak for some inside information on how to get hired at the organization. Here is what they had to say.

      What key characteristics tell you a prospective employee will be a great fit for your company?

      When most people say "work hard, play hard," they don't mean at the same time. But we're not most people. We're a little more awesome than that. At SmartPak, we're serious about supporting healthy horses and happy riders, but we're also serious about having fun. Our serious side has earned us several major awards for growth and innovation, while our "seriously playful" side landed us an amazing team of co-workers. To be a great fit here, we look for confident, capable, creative and passionate individuals who want to make a difference.  SmartPakers are hard-working, collaborative, flexible, and comfortable working in a fast-paced and dynamic environment.

      What can prospective employees do to get your attention?

      We are thrilled that most of our job openings get a great response rate, and we promise we look at each one individually.  That said, if you happen to know someone who works here and can sing your praises, let them know you are interested..  If not, no worries, just take your time responding to our application questions; we are really interested in what you have to say and how you say it.  Or, if you know SmartPak will be at a trade show or event near you, stop by and say hello to anyone working our booth.  We'd love to meet you. The one thing we'd suggest not doing is applying for roles you are not a fit for.  While we would love to know you are interested in us, please wait for the right role for you and your qualifications.

      Are there any unusual or especially rigorous steps of your hiring process that candidates should be aware of?

      We take our time to select the best talent for our roles.  Sometimes this means coming in for a few rounds of interviews with a few folks.  We are also sometimes on the road going to trade-shows, speaking at conferences, or leading SmartPak Acadamies.  We try not to make candidates wait to come in, but we also try to be efficient and group as many meetings on a day as we can so please bear with us if it takes some time to get the right people together to meet your or make decisions.

      Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

      In 2016-17 we will continue to hire our core roles, and may have more needs in IT, Merchandising, and Creative.

      What should interested candidates do to find out more and get started?

      Please check out our job openings at:

      We update our openings often, so if you don't see something that you're a fit for now plesae check back again.

      hiring Outlook

      8% Job Growth 45 Average applicants per opening
      30 Number of forecast jobs for the next 12 months 6% Total voluntary turnover of full-time employees in the past year
      400 Applicants in past year 36 Openings in past year
      15% New hires by employee referrals

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