Sheetz is a chain of customer-focused convenience stores in six states. Sheetz is not your typical convenience store, but instead a friendly company that treats employees with genuine concern for their well-being while offering unique benefits and opportunities to advance.
How to Get Hired
We asked Sheetz, Inc. for some inside information on how to get hired at the organization. Here is what they had to say.
What key characteristics tell you a prospective employee will be a great fit for your company?
Primarily, we hire for culture fit. It can be hard to put a company’s culture into words. But a few years ago, we interviewed hundreds of our employees to define just what it is that makes up the DNA of Sheetz. As usual, they nailed it. Our employees are all unique individuals who bring special talents and abilities to the table. But there are a few things they have in common, and that’s what makes Sheetz…Sheetz. They’re Real, approachable, helpful and genuine. They’re Pioneering, always looking for new and better ways to do things. They’re High Energy, keeping our stores running 24-7-365. They’re Dependable, always there for our customers and each other. They’re Connected, building lasting relationships in our communities. They’re Driven to Win, competitive to be the best, year after year. And above all, they value Respect, for each other, for our customers and for the communities we serve.
What can prospective employees do to get your attention?
While Sheetz is well known throughout our six states for our food, beverages and convenience, we still find it important to talk to the community about making Sheetz into a career.
Candidates interested in a job opening at a store start by completing an online application, which includes a prescreening questionnaire. The candidates must also take one of three assessment tests that help to determine aptitude, attitude, customer-service skills and, based on the position, leadership abilities. The manager and assistant manager assessment also includes understanding of business financials and team leadership abilities.
We suggest that candidates visit a store to see us in action during our rush times. That way they’ll get a feel for how busy we are, how well we work together and the demands of the job. At Sheetz, there’s never a dull moment and every day is different. Some love it and adapt quickly; others can’t handle the pace.
Are there any unusual or especially rigorous steps of your hiring process that candidates should be aware of?
In addition to the bank of questions, the assessment results provide probing interview questions to further help store management decide which applicant is the best fit for their particular store’s culture. While the applicant’s past work experience is a factor, especially if they’ve had jobs in retail or fast food, we don’t dismiss applicants who lack that. What’s important is that they demonstrate the other attributes we’re seeking, such as reliability, a good work ethic, strong interpersonal skills and the willingness to learn. We also look for people who can relate to our DNA. The hiring manager is empowered to make the selection—we encourage every store to have its own subculture that reflects the personalities of those who work there.
Are there any positions or types of candidates you are particularly focused on hiring in this coming year?
Do they demonstrate a high level of respect for others? Are they “real?” Do they show a pioneering attitude and a deep connection to their community? Would their new team be able to depend on them? Are they high-energy and driven to win? We know how important it is to have new employees who fit our culture and share our values. After all, we hope they’ll stay with us a while. Many do: We currently have 328 employees who have worked with Sheetz for 20 years or more.
What should interested candidates do to find out more and get started?
We're always looking for great people that will help deliver our mission and focus in on our vision to put Sheetz as we know it today out of business. Check us out at www.sheetzjobz.com