At Service Express, Inc., 98 percent of employees say their workplace is great.



This review is based on 184 employee surveys, with a 90% confidence level and a margin of error of ± 4.08. It was published on Mar 30, 2017. 3260 Visitors

What Employees Say

Management is honest and ethical in its business practices.
People care about each other here.
I'm proud to tell others I work here.
People here are willing to give extra to get the job done.
Management is competent at running the business.

What They Do

We asked Service Express, Inc. to explain what they do. Here is what they had to say.

Service Express, Inc. specializes in flexible on-site data center hardware maintenance for mainframe, midrange and Intel-based servers. For over 25 years, Service Express has partnered with customers to understand and meet their business and data center maintenance needs.

About this Company

Website: Industry: Information Technology
US Headquarters: Grand Rapids, Michigan, 49512 US Sites: 37
Major Locations: Atlanta, Georgia, 30071; Chicago, Illinois, 60148; Cincinnati, Ohio, 45246; Cleveland, Ohio, 44147; Colombus, Ohio, 43229; Detroit, Michigan, 48331; Houston, Texas, 77041; Charlotte, North Carolina, 28273; Indianapolis, Indiana, 46278; Milwaukee, Wisconsin, 53188 US Employees: 330
US Revenues: $59.3 million Worldwide Revenues: $70 million
Employees Worldwide: 330 Corporate Structure: Private
Founded: 1986

Service Express, Inc. has been awarded:

Best Workplaces for Technology 2018 (ranked 5)

Best Workplaces in Chicago 2017 (ranked 23)

Best Medium Workplaces 2017 (ranked 22)

Tiki Bar Department Contest Winners

Perks and Programs

We asked Service Express, Inc. to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Gym Membership Reimbursement: SEI provides all employees with a 50% reimbursement of their gym membership fees on a monthly basis. SEI believes in promoting overall health and wellness.
  • Charitable Hours: SEI provides ell employees with 16 charitable hours per calendar year. We believe in supporting the communities we work in and this is an easy way in which we can do something small, to promote the greater good of those communities. This year, we are participating in "Bowling for Kids," sponsored by Big Brothers Big Sisters.
  • SEI Cares: At SEI we work hard to provide for our communities. In addition to offering our employee charitable hours annually, we have the SEI Cares committee that helps employees find places to volunteer and organizes annual food drives to help our communities.
  • SEI Wellness: The SEI Wellness committee is responsible for fostering a culture of overall health at SEI, including physical health, mental health, and spiritual health. Between quarterly initiatives, contests, and education we work to have a healthy SEI Family.
  • People for Positive Culture: The PPC committee (as it is called), is responsible for organizing fun employee events throughout the year. Among some of the most popular events are decorating workspaces for birthdays and lifetime events, annual pumpkin carving contests, Halloween costume contests, and Holiday tree trimming.
  • Birthday Off: SEI believes employees should enjoy their birthday! This is why SEI offers each employee the option to take a free day off for their birthday to spend however they wish (without having to use a PTO day).


65% Company-paid health coverage for employees 64% Company-paid health coverage for dependents
Employee Appreciation Pizza Party


14 days Paid time off after one year of full-time employment 14 days Paid sick days after one year of full-time employment
7 Days Paid time off as of first day of full-time employment


60 days Job-protected maternity leave (including FMLA/STD) 60 days Fully-paid maternity leave (does not include personal vacation or paid time off)
3 days Job-protected paternity leave (including FMLA)3 days Fully-paid paternity leave (does not include personal vacation or paid time off)
3 days Average length of paternity leave new fathers take60 days Job-protected parental leave for adoptive parents (including FMLA)
60 days Fully-paid parental leave for adoptive parents (does not include personal vacation or paid time off)
*Employees are not required to use all their personal paid time off before taking parental leave. Not all employees are eligible for parental leave benefits.


  • Lactation room(s)
  • Paid sick leave to care for a child or relative


  • Mental health care
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)

Community and Environmental Impact

16 hours Paid time off to volunteer $54,400 Philanthropic donations in last year
Yes Recycling program


  • Written policy prohibits discrimination based on (at a minimum) age, disability, race/ethnicity, religious beliefs, gender and sexual orientation
  • Non-birth parents in same-sex relationships can take parental leave

Leadership Diversity


Workforce Diversity

Company Christmas Tree Decorating



How to Get Hired

We asked Service Express, Inc. for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

Our style here is, if you have the will- we can train the skill. We are looking for individuals who bring a positive attitude, eagerness to learn, willingness to adapt to change, and passion for what they do.

What can prospective employees do to get your attention?

If someone is interested in joining our family, we definitely encourage them to apply on our website! Also, you can follow Service Express, Inc. on social media.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

Yes! Not only are we opening up new offices each year, we also grow a lot internally. Typically, we have a lot of opportunity with sales and engineering roles, but as our offices expand- we also will expand our more operational roles too.

What should interested candidates do to find out more and get started?

Check us out at:   There are many opportunities that are and will become available in our “View Openings” tab. Also, I would recommend taking a look at our SEI EBook, which is listed on our website as well. Follow us on LinkedIn, Twitter, Instagram, Snapchat, YouTube, and Facebook!

hiring Outlook

100 Forecasted positions to fill in coming year 6% Job Growth
34 Average applicants per opening 2,757 Total job applicants
27% New hires by employee referrals 18% Openings filled by current employees
15 Recent graduates hired 7% Voluntary turnover for full-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

Follow Service Express, Inc.

Related Companies