At Service Corporation International (SCI), 76 percent of employees say their workplace is great.

EMPLOYEE RATINGS

     

This review is based on 845 employee surveys, with a 90% confidence level and a margin of error of ± 2.78. It was published on Oct 22, 2017. 841 Visitors

What Employees Say

My work has special meaning: this is not "just a job".
90%
 
I'm proud to tell others I work here.
86%
 
I feel I make a difference here.
86%
 
I am able to take time off from work when I think it's necessary.
85%
 
Management is honest and ethical in its business practices.
84%
 

What They Do

We asked Service Corporation International (SCI) to explain what they do. Here is what they had to say.

Service Corporation International is North America's leading provider of funeral, cemetery and cremation services. Through our businesses and the Dignity Memorial Brand, we offer assurance of quality, value, and exceptional customer satisfaction to the families we serve.    

About this Company

Website: www.sci-corp.com Industry: Health Care
US Headquarters: Houston, Texas, 77019 US Sites: 1723
Major Locations: Whittier, California, 90601; Miami, Florida, 33135; New Orleans, Louisiana, 70124; Houston, Texas, 77023; Las Vegas, Nevada, 89101; Wheat Ridge, Colorado, 80033 US Employees: 21,333
US Revenues: $2,861.6 million Worldwide Revenues: $3,101.7 million
Employees Worldwide: 23,389 Corporate Structure: Private
Founded: 1962

Associates witness the unveiling of the 2016 Donate Life Rose Parade Float in Pasadena, CA. Since 2008, the Company has sponsored numerous floragraphs on the New Year’s Day float. Each floragraph depicts an individual who provided the life-saving gift of organ donation

Perks and Programs

We asked Service Corporation International (SCI) to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Funeral and Cemetery Benefit: Generous discounts (25%-75%) on Funeral services and Cemetery property for associates and extended family
  • Associate Discounts: Negotiated discounts with business partners on a wide variety of items including cars, discounted event and park tickets, clothing, computers and software, rental cars and many other items
  • Employee Assistance Program: Confidential Counseling and Referral program provided by master's level psychologists for associates and immediate family members. We also offer this service at no charge to all families we serve, along with anyone attending services at one of our locations
  • Service Awards: Milestone tenure dates are recognized through the awarding of service pins in a team setting and the opportunity to select a gift from our gift catalog
  • Sam Lucas Scholarship Fund: Financial assistance for Associates and their dependents to further their education
  • Recognition Programs: Top performing Sales and Operations associates are publically recognized throughout the organization and invited to attend special conferences, award ceremonies, destination meetings etc.

COMPENSATION BY THE NUMBERS

$31,232 Average salary and additional cash compensation for Field Operations Support Assistant $76,305 Average salary and additional cash compensation for Location Manager
100% Match of employee’s 401(k)/403b contribution up to 6% of salary75% Company-paid health coverage for employees (for those choosing the Classic Plan. The Company covers 78% of the premium for those associates in the High Deductible Plan)
71% Company-paid health coverage for dependents (for those choosing the Classic Plan; he Company covers 74% of the premium for associates' dependents in the High Deductible Plan) $4,000 Maximum Tuition Reimbursement
Our values of Respect, Integrity, Service Excellence and Enduring Relationships are at the core of everything we do.

WORK-LIFE BALANCE BY THE NUMBERS

25 days Paid time off after one year of full-time employment 10 days Paid sick days after one year of full-time employment
25 Days Paid time off as of first day of full-time employment

FAMILY CARE BY THE NUMBERS

60 days Job-protected maternity leave (including FMLA/STD) 30 days Fully-paid maternity leave (does not include personal vacation or paid time off)
60 days Average length of maternity leave new mothers take60 days Job-protected paternity leave (including FMLA)
60 days Job-protected parental leave for adoptive parents (including FMLA)

FAMILY CARE PROGRAMS

  • Lactation room(s)
  • Paid sick leave to care for a child or relative

Community and Environmental Impact

$4,700,000 Philanthropic donations in last year $579,990 Total company-matched employee donations in last year
Yes Recycling program

Diversity

  • Written policy prohibits discrimination based on (at a minimum) age, disability, race/ethnicity, religious beliefs, gender and sexual orientation

Leadership Diversity

 

Workforce Diversity

 
Our associates take pride in providing the highest in Service Excellence to the families we serve.

DEMOGRAPHICS

 
JD Powers presented SCI the President's Award for Service Excellence - one of only 12 times the award has been given in JD Powers' 48 year history.

How to Get Hired

We asked Service Corporation International (SCI) for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

Teamwork is the foundation of our employment culture. Although we celebrate the difference that one person can make, we know that success expands with diversity and the synergies that are inherent in teamwork.

What can prospective employees do to get your attention?

Our company publishes all job openings, and we encourage all interested applicants to apply to positions based on their experience, interest, and qualifications. We accept and review all candidate resumes and applications although some positions require state licenses and designations which may eliminate a candidate from consideration. If a candidate does not have the appropriate qualifications, they will receive a letter explaining we are not moving them forward in the process. In such cases, we encourage applicants to apply to other positions which may be more suitable to their qualifications. Candidates who complete the entire application, submit an updated resume and apply to positions based on experience will likely have a greater chance of obtaining an interview with our organization.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

Our business is to assist families plan for future needs or provide care and guidance for them to deal with an at-need situation.  Whether preneed or at-need, our goal is to ensure we provide the best care and guidance, so we seek candidates who have a passion for serving and a desire for ensuring our families are well-informed regardless of their circumstances. We particularly focus on hiring funeral directors and embalmers, general managers and removal technicians. We need grounds specialists and funeral service assistants. Our needs and services are unique, diverse and they require a commitment to service, so all candidates with a desire to help others are encouraged to apply.    

What should interested candidates do to find out more and get started?

Our company website provides a path to all our open positions, which are categorized by location and specialization. Our website provides investor and community involvement information, the names and locations of our funeral homes, and information about our specific services. The organization provides frequent updates on our press releases so applicants can research real time updates on the company and its locations. Our recruiters publish career fair information on our website and our company linked page offers updates on current positions.

Once a candidate completes and submits an application, our corporate recruiters review their qualifications and search our applicant tracking system seeking an appropriate match. As new positions develop, candidates will also receive updates on jobs that match their skill set.

There is no penalty for reapplying to different positions, so candidates are encouraged to apply to any and all positions that pique their interest.

hiring Outlook

7,000 Forecasted positions to fill in coming year -2% Job Growth
14 Average applicants per opening 121,769 Total job applicants
23% New hires by employee referrals 33% Openings filled by current employees
31% Voluntary turnover for full-time employees 20% Voluntary turnover for part-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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