At SendGrid, 98 percent of employees say their workplace is great.

EMPLOYEE RATINGS

     

This review is based on 236 employee surveys, with a 90% confidence level and a margin of error of ± 2.78. It was published on Dec 20, 2016. 3093 Visitors

What Employees Say

People care about each other here.
99%
 
Management is honest and ethical in its business practices.
99%
 
Management is competent at running the business.
98%
 
I'm proud to tell others I work here.
98%
 
Management trusts people to do a good job without watching over their shoulders.
98%
 

What They Do

We asked SendGrid to explain what they do. Here is what they had to say.

SendGrid is a cloud-based customer communication platform that drives engagement and business growth. SendGrid delivers over 30B emails each month for Internet, mobile-based and enterprise customers like Airbnb, Pandora, HubSpot, Spotify, Uber, FourSquare, Intuit, Costco and many more.

About this Company

Website: https://sendgrid.com/ Industry: Information Technology
US Headquarters: Denver, Colorado, 80202 US Sites: 3
Major Locations: Redwood City, California, 94063; Denver, Colorado, 80202; Orange, California, 92868 US Employees: 320
US Revenues: $35.3 million Worldwide Revenues: $58.8 million
Employees Worldwide: 322 Corporate Structure: Private
Founded: 2009

SendGrid has been awarded:

Best Small & Medium Companies in the Bay Area 2017 (ranked 12)


SendGrid at it's annual KASA (Kick Ass Summer Alignment) at Sports Authority Field at Mile High.

Perks and Programs

We asked SendGrid to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Annual Mexico Trip & Summer Alignment: SendGrid believes in building a strong and connected team, so we host two retreats a year to give Gridders a chance to align around company objectives and spend quality time bonding. Gathering together in Colorado during the summer for KASA (Kick Ass Summer Alignment) and traveling abroad to the beaches of Mexico in the winter for KAKO (Kick Ass Kick Off), our outings are filled with team-building exercises—and plenty of time to build genuine friendships. It’s important to note that we fly all regular full-time Gridders to these locations, 100% paid for, because we feel so strongly around aligning the workforce to our vision and strategy. We know this alignment and connective tissue is key to achieving our goals and having a highly engaged team.
  • Food: We provide a meal allowance of up to $12 per day to be used at selected local restaurants in all of our markets. In addition, we stock our kitchens so that people can have breakfast or have soup, sandwich or salads at lunch when they don't have time to go out. Once a week, we cater a lunch in the office so that people can eat together and enjoy some team building time over a meal.
  • Prism / Diversity & Inclusion: Prism is a new initiative that is designed to make SendGrid a more diverse and inclusive workplace. We recently conducted a D&I survey and are creating action items for areas that we believe will have the greatest impact on our goals of being a place where as we say "not only are you invited to the party...you're comfortable enough to dance!" We recently hired two incredible women for two executive positions (SVP of Sales & Customer Success and Chief People Officer), dedicated 150 hours of diversity recruiting to create a more richly diverse candidate pipeline and enhanced our internal D&I education and implemented exercises to increase awareness.
  • Onboarding: We invest a full 3 days on boarding our new hires to ensure they are well grounded in our business, our processes, and our culture. Each new hire team forms a cohort which provides them with additional support as they acclimate to SendGrid and includes sponsorship from a more senior member of the SendGrid family. Other onboarding offerings are offered following every new hire's initial onboarding including programs like, Support Bootcamp, open to all Gridders.
  • Employee Recognition: The Employee Recognition Program seeks to create and nurture an extraordinary culture of recognition and appreciation by way of quarterly awards. We realize that when Gridders are truly engaged, they are emotionally invested and ‘the organization’ becomes ‘my organization.’ Our four quarterly award categories are specifically tied to the things we value, cultural language, and organizational goals. Gridders nominate peers, managers, direct reports, and teams with touching nominations. A cross-functional Recognition Committee reviews and scores nominations, and then the highest scoring nominees are announced at our quarterly meetings in addition to other awards and recognition.
  • Parental Leave: SendGrid champions a Gridder’s choice to grow their family, and we know that caring for a new child is an exciting time that also takes some adjusting. So in addition to FMLA or other State Leave time, SendGrid will pay 5 weeks of leave at 100% of salary for new parents, both mothers and fathers, who take time off from work (following the date of birth or adoption of child). The benefit will be available to Gridders for up to 12 months from the date of birth or adoption of the child and can be used either as a block of time or on an intermittent basis.
  • Parking/Commuting: All Gridders are offered parking passes (if needed and available) at a nearby or building connected parking garage. Dependent upon office location, they may be eligible to receive a commuting allowance in place of a parking pass. Gridders who live in the surrounding Boulder, Colorado area have the option to ride on one of two SendGrid branded buses equipped with Wi-Fi, tables, and power outlets. This is the first Wi-Fi shuttle bus offered in Colorado and riders ride in the fast lane to help shorten their commute time.
  • Stock Options: Gridders are a valued contributor to SendGrid’s success and we believe they should share in the monetary rewards that come from that success. Our stock options are designed to create a shareholder mindset for all Gridders and are part of each new hires compensation package. In addition, we provide annual refresher grants so that people continue to build their ownership in the company as they grow their tenure.
  • Cell Phone Allowance: Whether using cellphones to play the latest and greatest game, or sending cohorts emojis, there is a high likelihood Gridders may use their cell phone for work related purposes. For that reason, we give out a $75/month allowance that is directly added to paychecks -- no matter what and without having to fill in a monthly expense report.
  • Wellness Allowance: We are advocates for healthy lifestyles and champion Gridders to pursue healthy passions outside of the Grid. We award a $100/month wellness allowance to keep our people happy and healthy. Examples of how this perk can be utilized for healthy living include institution memberships (gyms, wellness spas, and the like), fitness products, race entries, etc. In addition to this wellness allowance, we also have a 24/7 gym in our headquarters in Denver that is accessible to all Gridders.

COMPENSATION BY THE NUMBERS

$18 Average salary and additional cash compensation for Intern $108,455 Average salary and additional cash compensation for Software Engineering
4% Match of employee’s 401(k)/403b contribution up to $265000 of salary100% Company-paid health coverage for employees (for 50%)
100% Company-paid health coverage for dependents (for 45%) 30 hours Weekly hours required for part-timers to receive health insurance
$4,000 Maximum Tuition Reimbursement

COMPENSATION PROGRAMS

  • 401(k) or 403b Program
  • Stock options
  • Restricted stock units
Colorado's first ever WiFi Shuttle Bus parked in downtown Denver.

WORK-LIFE BALANCE BY THE NUMBERS

28 days Paid time off after one year of full-time employment 7 days Paid time off after one year of part-time employment
Unlimited Paid sick days after one year of full-time employment 5 days Paid sick days after one year of part-time employment
27 Days Paid time off as of first day of full-time employment 6 days Paid time off as of first day of part-time employment

WORK-LIFE BALANCE PROGRAMS

  • Telecommute option (1% use it)
  • Subsided On- or Off-site Fitness (100% have access)
  • Onsite Amenities (Stocked fridge which includes yogurt, fruits, vegetables and sandwich fixings for those that need to make a quick meal. We also have snacks...both healthy and unhealthy! In addition to food, we also have an expresso bar, soda, tea, spa water, as well as beer and wine. To keep people fed, we offer free meal credits at local restrauants (up to $12 per day) for lunches and also have hot soup available daily for those that can't make it out of the office for lunch. In addition, we offer a wellness stipend for all, provide cell phone monthly stipend, and are providing a w-fi bus for commuters coming from North Denver. An on-site gym is available 24/7 at our Denver headquarters which is in addition to our wellness stipend.)

FAMILY CARE BY THE NUMBERS

60 days Job-protected maternity leave (including FMLA/STD) 25 days Fully-paid maternity leave (does not include personal vacation or paid time off)*
60 days Average length of maternity leave new mothers take25 days Job-protected paternity leave (including FMLA)
25 days Fully-paid paternity leave (does not include personal vacation or paid time off)*25 days Average length of paternity leave new fathers take
60 days Job-protected parental leave for adoptive parents (including FMLA)*25 days Fully-paid parental leave for adoptive parents (does not include personal vacation or paid time off)
*Employees are not required to use all their personal paid time off before taking parental leave. All employees are eligible for parental leave benefits.

FAMILY CARE PROGRAMS

  • Lactation room(s)
  • Paid sick leave to care for a child or relative

Community and Environmental Impact

8 hours Paid time off to volunteer 1 LEED certified building(s)
Yes Sustainable commuting program Yes Renewable energy program
Yes Recycling program

Diversity

  • Sr. Director Talent Acquisition is responsible for the success of formal recruiting and retention diversity goals
  • Written policy prohibits discrimination based on (at a minimum) age, disability, race/ethnicity, religious beliefs, gender and sexual orientation
  • Formal programs (such as resource groups, mentorship, networking, or other affinity groups) support professional development for: Under-represented racial/ethnic minority groups; Women; Lesbian, gay, bisexual or transgender employees; Disabled employees; Employees reentering the workforce
  • 2 events a year connect employees with peers from different racial/ethnic, religious or country-of-origin identities
  • Non-birth parents in same-sex relationships can take parental leave
  • Medical care covers gender confirmation surgery

Leadership Diversity

 

Workforce Diversity

 
SendGrid's entrance to its Global Headquarters at 1801 California Street in downtown Denver.

DEMOGRAPHICS

 
A few Gridders in a meeting in one of SendGrid's conference rooms. All conference rooms are set up with high tech A/V technology.

How to Get Hired

We asked SendGrid for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

People who join the SendGrid family need to be both outstanding at what they do AND embody our 4H values and culture: Honest - We are transparent and therefore share information and feedback freely. We act with integrity and our actions are those that would make our loved ones proud. We are honest with ourselves, and use data to provide the best insights. We rely on open and transparent communication. 

Humble - We also exemplify a customer-first mindset across everything we do, always learning from our colleagues, partners, and customers. We are one team, focused on the “we” rather than the “I.” 

Hungry - We have high expectations, and expect high performance of ourselves and our teams. We constantly look to innovate and improve. 

Happy - We love what we do. It shows in the positive and constructive attitude we bring to everything we do. We know how to have a good time; life is more than work.

What can prospective employees do to get your attention?

Show a genuine interest in being part of our organization.  We love candidates who do their homework, have a general understanding of our business, and that show they are hungry and willing to learn.  They should connect with our recruiters or other employees via LinkedIn or other online networking sites.  They should follow us on Twitter and subscribe to our Blog to learn more about SendGrid.  Once they apply, they should make certain their resume is well writter - no typos - and should include a great cover letter stating why they think they are a great fit for the role.  

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

Over the next few years, as we scale from 100M in revenue and beyond, and from 350 to 1,000 employees, we are looking for candidates that have similar experience of growth, change, and maturity.  The ability to adapt to change and bring new ideas to the table makes us better, faster 

What should interested candidates do to find out more and get started?

Research, research, research! Visit our website, google to find articles on us, and peruse our careers page.

hiring Outlook

200 Forecasted positions to fill in coming year 20% Job Growth
66 Average applicants per opening 12,413 Total job applicants
15% New hires by employee referrals 5 Recent graduates hired
13% Voluntary turnover for full-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

Follow SendGrid

Related Companies