At SECURA Insurance, 95 percent of employees say their workplace is great.



This review is based on 585 employee surveys, with a 90% confidence level and a margin of error of ± 1.60. It was published on Jul 10, 2018. 13661 Visitors

What Employees Say

I feel good about the ways we contribute to the community.
I am able to take time off from work when I think it's necessary.
Our facilities contribute to a good working environment.
I'm proud to tell others I work here.
Management is competent at running the business.

What They Do

We asked SECURA Insurance to explain what they do. Here is what they had to say.

SECURA is a property and casualty insurance company that provides a broad range of commercial, personal, farm, nonprofit, and special events insurance.  Independent insurance agents partner with us to offer our products and services in 12 states.

About this Company

Website: Industry: Financial Services & Insurance
US Headquarters: Appleton, Wisconsin, 54915 US Sites: 3
Major Locations: Middleton, Wisconsin US Employees: 751
US Revenues: $0 million Worldwide Revenues: $615.8 million
Corporate Structure: Private Founded: 1900

On-Site Boot Camp

Perks and Programs

We asked SECURA Insurance to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Cafe: There’s something for everyone at SECURA’s subsidized, on-site Café. The dedicated staff knows associates by name and makes it their mission to provide a salad bar, home-made soups, made-to-order sandwiches, fresh fruit, and variety of entrée options according to a gold, silver, and bronze nutritional rating system. They’re also more than happy to accommodate any dietary restrictions. In case the line at the drive-thru was too long, associates can nab a convenient caffeine fix at the Starbucks coffee machine and, when evening family activities cramp them for time, they can request meals made to go! We believe that what you eat has an impact on how you feel, and helping associates feel good is something we care about.
  • Fitness Center: Providing exceptional service to our customers takes loads of energy, so we promote active lifestyles to help associates maintain the momentum needed to outperform competitors while boosting interdepartmental camaraderie. Our fitness center offers these perks to associates and their family members: o Open from 4 a.m. to 11 p.m. daily, with flexibility to work out when it’s convenient. o Spin and stationary bikes, treadmills, step machines, ellipticals, free weights, and a circuit system. o Instructor-led, subsidized fitness classes throughout the day. o Personal trainer services—free of charge. o Locker rooms with steam rooms and showers. Associates receive other wellness benefits including standup desks, a fast-acting Ergonomics Team, paid race entry fees, a running club, walking trails, and an onsite Weight Watchers program.
  • Health & Wellness Center: Sick happens. When it does, associates are encouraged to step away to care for themselves and their family members. You can’t put a price on peace of mind, but SECURA’s unlimited sick days help ease associates’ stress, allowing them to rest up thoroughly, take loved ones to appointments, or care for an ill family member. We take healing a unique step further by providing an on-site Health & Wellness Center equipped with a registered nurse, physician assistant, and physical therapist. This convenient care is FREE to all associates, as well as immediate family members in our health plan. “The doctor is in” every day and saves associates time and money while helping them reach their wellness goals.
  • SECURA Cares Program: Social responsibility is baked into our DNA. From the top on down, associates genuinely care about their communities, the environment, their customers, and each other. That culture of generosity is especially evident in “SECURA Cares”, a unique program where associates crowdsource internally to provide emergency financial assistance for fellow associates and their immediate families. Fundraisers such as Green Bay Packers and concert ticket raffles, Greeting Cards On-the-Go, and Sweets & Sweats Days are a huge success, because associates know their donations are benefiting each other. The SECURA family believes that showing support to associates in need is the right thing to do. Getting people back on their feet – making them whole again – is at the heart of everything we do.
  • Summer Hours: Our CEO stresses the importance of work/life balance. Finding that balance can be challenging, so we have programs in place to ensure associates find time to tackle their personal to-do lists and indulge in things they love. Some work flexible hours so they can fit a workout in, others work reduced hours so they can bug out to pick kids up from school, and still others take advantage of options to work from home. Of course, when summer hits, everyone cheers! Summer hours mean we close our doors every Friday at 1:30, so associates can get a head start on the weekend. Summers are short, and we want our associates to make the most of every snow-less minute!
  • Career Mapping: With a landscape of career adventures, everyone has opportunities to go exploring. Associates are made aware early on that lateral moves are as valuable as climbing a ladder here. Those seeking adventure can map out future success routes with our in-house Career Pathing Expert. Career aspirations are supported with an abundance of convenient, on-site learning options, including soft skills and Microsoft classes, Lean Six Sigma certification, professional mentoring, and in-depth supervisor coaching… all at no cost to associates. We also cover insurance education materials, exam fees, and congratulatory honorariums. Currently, 90% of our executives and 80% of all leaders at SECURA have been promoted from within. Associates appreciate this support and know they play an active role in earning their success.
  • High Fives & Profit Share: Associates who put forth extra effort are often happily surprised with a High Five Award. High Fives can be as practical as a Café certificate or bank debit card, or as personal as a restaurant gift card, Brewers tickets, or gas card for an upcoming family road trip. The best part is, it’s not limited to management… associates can reward each other! When the company performs well as a whole, associates share in the revenue! Profit share is never guaranteed (says Mother Nature) but, more often than not, associates find themselves shaking our CEO’s hand as they’re handed their annual profit share check. Depending on the year’s success, the payout can be as much as 10% of each associate’s base pay across the board.
  • Diversity & Inclusion: Steven Covey said, “Strength lies in differences, not in similarities.” SECURA’s Diversity & Inclusion Team was born in 2017 and is on a mission is to promote awareness and influence continuous change towards a more diverse and inclusive culture in order to be a welcoming organization to our agents, policyholders, communities, and each other. They’re doing just that by bringing unique events to SECURA and making associates aware of exciting events in the community. We believe it’s important to take risks, color outside the lines, and collectively succeed together in an environment where all people and ideas are deemed valuable!
  • Coaching Culture: We believe good leaders supervise and manage, but great leaders coach and mentor their direct reports and each other. In 2017, we began offering coaching workshops to leverage our already-strong leadership culture and help them work even closer with their peers and direct reports to unlock inherent skillsets. Our leaders are using coaching tools to empower their reports. They partner with them and ask powerful questions to help solve problems and maximize personal potential. In the game plan for success, our associates know that their coach will always be in their corner.
  • Financial Wellness: Financial stress is an often overlooked aspect of employee wellness, but not at SECURA. We recognize the importance of educating our associates about their money and how to protect it and offer several free programs to keep our crew on top of their financial game. We offer financial lunch ‘n’ learns led by area experts and also one-on-one legal counseling. We recently began offering associates access to an online financial tool coupled with advisor sessions so they could get a holistic and healthy understanding of their finances. Specifically for our millennials, we deliver a four-week crash course that touches on money topics relevant to them such as thoughtful spending, student loans, home and car purchasing, credit card smarts, and retirement planning. We want our up-and-coming stars to feel confident about their financial futures!


$37,025 Average salary and additional cash compensation for Commercial Customer Service Specialist $64,792 Average salary and additional cash compensation for Claims Representative
80% Company-paid health coverage for employees 70% Company-paid health coverage for dependents
55% Company-paid health coverage for part-timers 20 hours Weekly hours required for part-timers to receive health insurance
$4,858 Average Tuition Reimbursement
Tutor Time


22 days Paid time off after one year of full-time employment 14 days Paid time off after one year of part-time employment
Unlimited Sick Paid time off 12 days Paid sick days after one year of part-time employment
22 Days Paid time off as of first day of full-time employment 14 days Paid time off as of first day of part-time employment


  • Telecommute option (16% use it)
  • Job sharing (1% use it)
  • Compressed work weeks (10% use it)
  • Subsidized On- or Off-site Fitness (100% have access)
  • Medical facilities (only at headquarters)


60 days Job-protected maternity leave (including FMLA/STD) 30 days Fully-paid maternity leave (does not include personal vacation or paid time off)*
60 days Average length of maternity leave new mothers take60 days Job-protected paternity leave (including FMLA)
4 days Fully-paid paternity leave (does not include personal vacation or paid time off)*4 days Average length of paternity leave new fathers take
60 days Job-protected parental leave for adoptive parents (including FMLA)*4 days Fully-paid parental leave for adoptive parents (does not include personal vacation or paid time off)
*Employees are not required to use all their personal paid time off before taking parental leave. All employees are eligible for parental leave benefits.


  • Mental health care
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)

Community and Environmental Impact

8 hours Paid time off to volunteer $579,900 Philanthropic donations in last year
$13,637 Total company-matched employee donations in last year Sustainability Manager Leads environmental impact team
Self-Conducted Environmental impact audit Yes Renewable energy program
Yes Recycling program Yes Locally-sourced food program


  • Director of Performance Development oversees diversity and inclusion practices
  • Written policy prohibits discrimination based on (at a minimum) age, disability, race/ethnicity, religious beliefs, gender and sexual orientation
  • 5 events a year connect employees with peers from different racial/ethnic, religious or country-of-origin identities
  • Non-birth parents in same-sex relationships can take parental leave

Leadership Diversity


Workforce Diversity

Bowling for Kids Sake


Let's Celebrate!

How to Get Hired

We asked SECURA Insurance for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

Simply put, we want people with great attitudes who are committed to servicing our customers better than any competitor.  Those who go out of their way to return a phone call, email, or text, who are more responsive than anyone else, who help solve problems, and who do it all with genuine smiles because it's what they love to do...those are the people we hire.

What can prospective employees do to get your attention?

If you're looking to be one step ahead of the competition, submit a crisp, clean resume. Remember that your first impression is your "first impression." Do your homework. Review the job openings and come up with a list of relevant questions. Show us how you "earn it," be real," and "have fun" - we focus on all of these aspects in our interviews.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

In 2018, we are focused on hiring in our Underwriting, Claims, and Technology areas.  In addition, we will continue to hire a strong group of interns in various departments.

What should interested candidates do to find out more and get started?

Check out some of the applicant resources below: LinkedIn: Follow our SECURA Careers on LinkedIn to get access to the latest job postings, company news, and business etiquette tips. Video: Check out our videos page to get a sneak peek at what it's like to work at SECURA. Jobs: view a list of current openings at Contact our Human Resources Team if you have any questions regarding job openings or the application process at Stop by any of the on-campus college fairs we are at. Give us a call - we would love to talk to you!

hiring Outlook

70 Forecasted positions to fill in coming year 16% Job Growth
19 Average applicants per opening 5,063 Total job applicants
26% New hires by employee referrals 36% Openings filled by current employees
15 Recent graduates hired 4% Voluntary turnover for full-time employees
24% Voluntary turnover for part-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

Follow SECURA Insurance

Related Companies