Quicken Loans the nation's premier FinTech lender. We are America’s largest mortgage lender, helping clients from all 50 states with their home loan needs. Our 15,000 team members are passionate about fueling Detroit's revitalization.
How to Get Hired
We asked Quicken Loans for some inside information on how to get hired at the organization. Here is what they had to say.
What key characteristics tell you a prospective employee will be a great fit for your company?
Simply put, we hire for culture and will teach skills. More than anything, our goal is to find candidates who embody our ISMs (19 guiding principles), especially “we are the they.” This means that we expect prospective and current team members to embody a spirit of collaboration and consistently strive to improve themselves for the betterment of the collective team. We function as a team where there are open doors, open minds and a culture rooted in trust, which directly reflects the way we work. In addition, prospective candidates should seek improvement beyond company walls, meaning that they present themselves as respectable, kind and open-minded members of society who look to improve the greater community around them. We pride ourselves on creating a positive environment where team members are excited to come to work, give back to the community and make time for fun in our home city of Detroit.
What can prospective employees do to get your attention?
Quicken Loans’ hiring philosophy is to find people who complement our company culture and prioritize this culture above everything else. While experience plays a large role in the hiring process, we primarily look for people who will come to work with fresh ideas fueled by a higher purpose. We want people whose previous experience demonstrates trends of consistently giving their best and the ability to make an immediate impact.
Because of our phenomenal training programs, we know that new team members will become experts in whatever field they choose to pursue with us. This allows our recruiters to focus more on if the candidate aligns with the character needed for a certain position, rather than nitpicking for particular skills. Skills can be taught, but self-motivation and a positive attitude must already be present. Candidates need wow us with their positive outlook, drive and strong communication when interviewing for any position.
Are there any positions or types of candidates you are particularly focused on hiring in this coming year?
As a mortgage company, we are always focused on hiring for various sales roles. We know there can be a bad stigma that surrounds the term “mortgage banker,” so we strive to rewrite the job description with the understanding that their work is the fuel that keeps our company moving.
As a leading FinTech company, we are also focused on bringing in new members with a passion for technology. With our Rocket Mortgage launch, we’ve set a high standard for innovation and challenging the status quo, so top technology talent is always needed to keep us on top.
We also continually seek to enhance the quality of life former military members through our comprehensive Veteran Hiring Program. Since starting the program, 160 service members have been hired for a “tour,” and we are proud to have more than 600 former military team members – a number growing by the day.
What should interested candidates do to find out more and get started?
Nothing shows a candidate’s dedication more than good old research. A candidate who’s armed with knowledge on Quicken Loans’ history, recent news and culture – as well as info posted on our press room, careers page and company blog – will immediately grab the attention of our recruiters. To dive into the application process, interested candidates should submit a resume at www.quickenloanscareers.com. If a candidate looks like they’d make a great addition to our company and culture, then our excellent team of recruiters will reach out to get the interview process rolling –kicking off what could become the ultimate journey to a fulfilling career, a growing network of inspiring professional relationships and endless opportunities to learn from the best of the best – our current team members!