We are America’s second largest mortgage lender and largest FHA mortgage provider, helping clients from all 50 states with their home loan needs. Our 15,000 team members are passionate about fueling Detroit's revitalization.
How to Get Hired
We asked Quicken Loans for some inside information on how to get hired at the organization. Here is what they had to say.
What key characteristics tell you a prospective employee will be a great fit for your company?
When speaking with potential candidates, we want to ensure the candidate is a right culture fit for Quicken Loans. Our organization works as a team - everything we live and breathe is a collective effort of each group within the company. We work together in the office, give back to our communities, and have some out of the office fun.
We also look for enthusiasm and curiosity. Enthusiasm will show in their work every day and in their passion to live our culture and our ISMs. This enthusiasm manifests itself in their work, and is contagious to those around them. We also look for candidates who are e passionate about joining our efforts in rebuilding Detroit. Curiosity will drive them to find new ways to do things and discover inches of improvement.
What can prospective employees do to get your attention?
Quicken Loans’ hiring philosophy is to find people who will fit in with our company culture, and prioritize this culture above everything else. While experience plays a large role in the hiring process, we look for people who are excited to come to work, with fresh ideas and who are ready to act on their ideas. We want people to give their best each and every day and feel that the work they are doing is impactful to our company.
We have developed extensive training programs to ensure that team members are experts in the field they pursue within the company, which allows us to hire someone based on their culture fit. We can teach the skills needed to perform the tasks a job entails, but we cannot teach positive attitude and the self-motivation. Candidates need wow us with their positive outlook and ambition when interviewing for any position.
Are there any positions or types of candidates you are particularly focused on hiring in this coming year?
In 2012, we started our veteran hiring program with one recruiter. We now have a team of six veteran recruiters who are all veterans themselves, focusing all their time on hiring veterans. They understand not only what a retiring service member’s experience means, but how to communicate with them. Quicken Loans created what we call the Tour of Duty program, which gives veterans corporate experience for their resume while transitioning from active-duty service. Our veteran recruiters found that experience during active-duty service doesn’t always translate perfectly to a corporate resume. This program gives veterans the ability to gain valuable experience, with the opportunity for full-time employment at the end.
In late 2015, with the help of more than 500 Detroit-based developers, designers, and technicians, Quicken Loans launched Rocket Mortgage. This development of new technologies will further increase our need for top technology talent in 2016.
What should interested candidates do to find out more and get started?
Nothing shows a recruiter how dedicated a candidate is, than someone who has done their research. A candidate who has already read up on Quicken Loans history, recent news and culture on quickenloans.com and invested time reading excerpts from the press room, careers page and company blog.
To get started with the application process, applicants should submit a resume at www.quickenloanscareers.com. Our recruiters call back EVERY single applicant who applies, within 24 hours per our company’s policy. The potential candidate can then speak to a recruiter if they have questions about the job or our company.