At Pinnacle Financial Partners, 99 percent of employees say their workplace is great.

EMPLOYEE RATINGS

     

This review is based on 847 employee surveys, with a 90% confidence level and a margin of error of ± 1.34. It was published on Sep 12, 2016. 12322 Visitors

What Employees Say

I'm proud to tell others I work here.
99%
 
Management is honest and ethical in its business practices.
99%
 
Management is competent at running the business.
99%
 
People celebrate special events around here.
99%
 
People care about each other here.
99%
 

What They Do

We asked Pinnacle Financial Partners to explain what they do. Here is what they had to say.

We are a financial services firm providing banking, investment, mortgage and insurance services to consumers and businesses.  We are intent on being "more than a bank," hiring only seasoned professionals to deliver distinctive service and effective advice.

About this Company

Website: www.pnfp.com Industry: Financial Services & Insurance
US Headquarters: Nashville, Tennessee US Sites: 45
Major Locations: Nashville, Tennessee; Memphis, Tennessee; Knoxville, Tennessee; Chattanooga, Tennessee; Murfreesboro, Tennessee US Employees: 1,206
US Revenues: $323.2 million Worldwide Revenues: $323.2 million
Corporate Structure: Public Stock Symbol: Nasdaq: PNFP
Founded: 2000

Family-oriented events like this annual picnic on the day before Easter are a key part of the family-friendly environment at Pinnacle.

Perks and Programs

We asked Pinnacle Financial Partners to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • All Associates as Owners: Pinnacle awards restricted stock shares to 100% of associates upon employment and annually after the first year, making every Pinnacle associate an owner in the firm. As of mid-June this year, the value of the equity granted to Pinnacle associates was approximately $228 million.
  • Cash Incentives for All: If the firm hits its annual financial targets, Pinnacle provides cash incentives of 10-20% of base pay for EVERY non-commissioned associate. This is virtually unheard of in the financial services industry. In January of this year Pinnacle had roughly 800 associates and paid approximately $14.5 million in cash incentives to those associates.
  • Book Clubs: About twice a year, all associates are invited to participate in book clubs. The CEO selects a business or self-discovery book and then associates get together in groups of about 20 people to discuss its applicability to them and their work. Leaders typically host the book clubs at their homes and serve dinner, or they host them at breakfast near work.
  • Wellness Program: Pinnacle's wellness program offers everything from complete biometric screenings to onsite fitness classes, informational sessions and chair massages. The firm has provided "deskercise" equipment to all associates, holds "Biggest Loser" and other fitness competitions, and hosts seminars/webinars on topics like personal safety and saving money. Associates participating in Pinnacle's online wellness portal can earn points for healthy behaviors, and then redeem the points for fitness equipment or gift cards. Last year they redeemed points worth about $32,000.
  • Orientation: Every new associate at Pinnacle arrives Day #1 to a special parking space and breakfast they have chosen in advance. They are walked through benefits, systems, etc.; former colleagues and Leadership Team members drop by to say hi; they learn the ins and outs of working at Pinnacle, find out who their "buddy" is, and they then go home with a gift card for dinner after what is a pretty full day. Usually within their first 90 days, each new associate spends three days with the CEO and about 10 other senior leaders learning about Pinnacle, its heritage and its culture. The interactive orientation culminates with a 1/2 day of team building exercises, including "going over the wall," which involves teammates helping one another scale a 12-foot, flat-surfaced wall.
  • Celebrations: Pinnacle is big on making sure associates have plenty of opportunity to have fun with one another and clients. The firm, with volunteer teams jumping in, coordinates everything from zoo days, family picnics, and minor league baseball and Grizzlies basketball outings in its markets. That's in addition to a huge themed anniversary party where everyone comes together, most in costume, to roast and toast the firm and poke some fun at leadership. The firm also celebrates associates' anniversary milestones in five-year increments, with a luncheon with the CEO and Leadership Team members, followed by a fun afternoon of Segway tours in downtown Nashville or a tour of the Country Music Hall of Fame.
  • Swap & Shop: Online garage sale sites have nothing on Pinnacle. After acquiring Cavalry Banking in 1996, Pinnacle adopted Cavalry's "Swap & Shop," a section of the company intranet, where associates buy and sell everything from concert tickets and cars to home décor and kids' bikes. Swap & Shop has long had the highest number of "clicks" of any section on the intranet. Every now and then, Swap & Shop comes in handy when an associate is trying to find a unique item to WOW a client.
  • Annual Work Environment Survey: Each fall, Pinnacle asks associates to rate their work environment on 25 specific questions, then asks three open-ended questions designed to help leadership understand what's great about working at Pinnacle and what can be done to improve Pinnacle as a work environment. Leaders are responsible for implementing the resulting action plans, and all survey results and comments are published verbatim on the intranet for associates to see. We target 100% participation and average a 95% actual response rate. This year, 76% of all survey responses were "top box" ratings of "strongly agree," which is the highest rating possible.
  • Make A Difference Day: Taking its cue from National Kindness Day, Pinnacle has its own Make a Difference Day in April each year. Teams throughout the company come up with their own way to make a difference in someone's life, whether that means doing something special for a client in a unique circumstance or teaming up with a local non-profit organization to help meet a specific need. Teams have done everything from put together school backpacks for teens at a nearby homeless facility, to sprucing up the yard of a fellow associate who was bedridden, to collecting and delivering much-needed items to two elementary school children living at the Rescue Mission.
  • Recognition in Front of Peers: At each quarterly all-associate meeting and at the Leadership Council meetings in between, the CEO recognizes about a dozen associates who have done something exemplary to help the firm achieve its goals. These associates are cheered on by their peers, and they receive a cash award. Nominations are submitted by leadership members prior to the meeting; any associate nominated but not selected for recognition at the meeting receives a personal note from the CEO in recognition of their doing something worthy of being nominated.

COMPENSATION BY THE NUMBERS

100% 401(k) match of employee's contribution, up to 4% of an employee's salary72% Company-paid health coverage for employees
64% Company-paid health coverage for dependents 72% Company-paid health coverage for part-timers
24 hours Weekly hours required for part-timers to receive health insurance $1,000 College Tuition Reimbursement

COMPENSATION PROGRAMS

  • 401(k)
  • Restricted stock units to employees
  • Pre-tax savings account

PERKS TO MAKE LIFE EASIER

  • On-site package/mailing service
  • Discount ticket sales
  • Weight watchers meetings
  • Dry cleaning
  • Massage therapy
  • Fitness classes
  • Convenience store
  • Banking
Pinnacle’s fun and costume-rich anniversary party is always full of creativity, like this one where associates as Kenny Rogers and Dolly Parton bring The Jackson Five to the stage in a Music City-themed event.

WORK-LIFE BALANCE BY THE NUMBERS

35 days Paid time off after one year of full-time employment 25 days Paid time off after one year of part-time employment
Set days Paid sick days after one year of full-time employment

WORK-LIFE BALANCE PROGRAMS

  • Telecommute option
  • Phased retirement planning
  • Compressed work weeks

FAMILY CARE BY THE NUMBERS

80 days Job-protected maternity leave55 days Average length of maternity leave new mothers take
80 days Job-protected paternity leave10 days Average length of paternity leave new fathers take
80 days Job-protected parental leave for adoptive parents

FAMILY CARE PROGRAMS

  • Lactation room(s)
  • Paid sick leave to care for a child or relative
  • Elder care resources

HEALTH INSURANCE COVERS

  • Medical care
  • Vision care
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)
  • Dental care
  • Mental health care

ONSITE HEALTH BENEFITS

  • Prostate cancer screening
  • Blood pressure screening
  • Complete biometric screening
  • Cholesterol tests
  • Flu shots

Community Involvement & Philanthropy

$1,200,000 Philanthropic donations in last year

Diversity

  • 'Human Resources Manager' is accountable to formal diversity goals for employee recruitment and retention
  • Married employees in same-sex or heterosexual relationships receive the same benefits
  • Non-birth parents in same-sex relationships can take parental leave

Executive Diversity

 
Emphasizing the human element over material gifts, Pinnacle associates celebrate milestone anniversaries with lunch and a fun afternoon outing like this Segway tour of downtown Nashville.

Demographics

 
As part of their team building exercises during a three-day cultural orientation with the CEO, new Pinnacle associates scale a 12-foot flat wall, an impossible task without the help of teammates.

How to Get Hired

We asked Pinnacle Financial Partners for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

Our stated vision is to be the best financial services firm and the best place to work in Tennessee. We can’t possibly achieve this if we don’t hire the best people. Consequently, we require a minimum of 10 years of experience for most roles and five years for a few. We target candidates who are known to be “happy and successful” where they are. In general, other than a limited number of roles requiring very specialized or technical skills, we tend not to hire anyone circulating a resume or looking for a job because that likely indicates they are either unhappy or have been unsuccessful where they are. We specifically target candidates known and recommended by at least one of our current associates to be happy and successful.  We look for people who are great team players, have a heart to serve and a proven ability to produce results.

What can prospective employees do to get your attention?

Generally, we only hire people who have been recommended by our associates based on their previous work experience with them. So to construct our hiring pipelines we involve our associates in brainstorming sessions to identify top candidates. Because virtually all of our associates have worked at other banks, we know the best players in our markets and have an idea of who would be a good cultural fit for our team. We also offer an online application on our website at www.pnfp.com.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

We recruit seasoned professionals, people who have already proven themselves as team players who know how to develop strong relationships with clients and fellow associates.

What should interested candidates do to find out more and get started?

100 percent of our new associates are recommended by someone who already works here.  If a highly-experienced financial professional or skilled professional is interested in working here, the best way to get noticed is to be recommended by a current associate.

hiring Outlook

75 Job openings forecast for coming year 44% Job Growth
3 Average applicants per opening 478 Applications received
131 Positions filled in past year 100% New hires by employee referrals
28 New positions created 27 Jobs filled by current employees
5% Voluntary turnover for full-time employees 6% Voluntary turnover for part-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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