At Old Navy, 79 percent of employees say their workplace is great.



This review is based on 1655 employee surveys, with a 90% confidence level and a margin of error of ± 1.99. It was published on Aug 13, 2018. 53200 Visitors

What Employees Say

People here are given a lot of responsibility.
When I look at what we accomplish, I feel a sense of pride.
I feel good about the ways we contribute to the community.
I'm proud to tell others I work here.
Management is honest and ethical in its business practices.

What They Do

We asked Old Navy to explain what they do. Here is what they had to say.

At Old Navy, we believe in the democracy of style. Fun, fashion, family and value are at the heart of our brand, and we create high-quality, must-have fashion essentials for the whole family, with love, season after season. 

About this Company

Website: Industry: Retail
US Headquarters: San Francisco, California, 94158 US Sites: 977
US Employees: 53,756 US Revenues: $7,238 million
Employees Worldwide: 59,155 Corporate Structure: Public
Stock Symbol: GPS Founded: 1994

ONLC participants get their boogie on in support of our cause platform ONward!

Perks and Programs

We asked Old Navy to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Everyone is Welcome: Inclusion is definitely our thing (and that was before it was trendy). At Old Navy, we value the diversity of our customers as well as our employees, and we believe that shines through in both our marketing + our hiring. Whether we're marching together at Pride Parades across the country, celebrating Black History Month, or adorning NYC’s famous female statues in floral arrangements for International Women's Day, we create an environment where everyone is welcome to raise their voice and share their passions. Our Business Resource Groups represent all these things and more, making up more than 2,000 of our employees...and growing!
  • We Squeeze More Fun out of Life, Together: Did you know that fun is a legit human need right up there with love + belonging, survival and freedom? At Old Navy, we take fun seriously: it’s our life-force and guide, and it’s how we encourage all employees to think about their jobs. Work can sometimes be a grind, but we’re all about taking lemons and making lemonade (sometimes spiked, always squeezed), encouraging our teams to seek fun opportunities whenever and wherever they can. That could mean a surprise champagne toast in our HQ lobby to celebrate a shared win, an impromptu movie night in a store’s breakroom, a game-show quiz in the cafeteria line to add extra flavor to lunchtime, or celebrating a team’s hard work with a (seven-foot-tall) golden flip-flop award.
  • Developing Our Leaders: Old Navy employees own their careers, and we give them the resources to do it-—enabling upcoming graduates to work across our brands + functions in our 9-month Rotational Management Program (RMP), giving newly promoted managers a 6-week intensive Leadership Essentials course, helping managers further develop their skills in our Leadership Series classes, providing artistic workshops in our Creative Academy, and inviting our International Design interns to join us at HQ to get exposure to brand leadership. And it doesn’t stop with HQ! The ICON Program is an elevated leadership development course that prepares proven store leaders for additional responsibilities and upper field management positions. We also have an annual Leadership Conference, where we bring thousands of our field leaders together for a week of inspiration and education—giving everyone the opportunity to learn + lead #likeaboss.
  • People Give Style Power: Employees are our best brand ambassadors, so we do everything we can to get our product in the hands (and hearts) of our team members. When you’re 50,000+ people strong, dress-up days pack a punch. Every quarter, employees participate in Spirit Week, trying on the latest Old Navy trends (hi, stripes!) and swapping “who wore it best?” pics on social media. Teams don’t have to worry about star styles (like those famous $1 flip flops!) selling out before they get their hands on them. Regular Employee Pre-sales ensure members of the Old Navy family get first dibs. And employees love strutting their stuff – literally! – during our annual Jingle Jammie Dance-off in stores, when they show off their Old Navy style and their holiday spirit to customers around the country.
  • Share the Love: At Old Navy, we make time to celebrate in big ways throughout the year: during our annual Flip Flop Awards at HQ – complete with Oscar-style golden flip flop statuettes! – and with the coveted Fisher Award for Store Excellence – a career-making honor bestowed upon one Store Manager at our yearly Store Leadership Conference. We know there’s a lot of awesome work happening across Old Navy every day, which is why in-the-moment recognition is also a priority. Leaders in the field have their own branded “Badges of Awesomeness” to hand out during spectacular store visits, teams get a quarterly budget to award monetary “Exceed” awards to employees who go above-and-beyond the call of duty, and HQ employees can grab special recognition cards in the lobby to surprise their colleagues at any time.
  • Facts + Feelings: Let’s start with the facts: At Old Navy, we all march to the same set of Brand Goals. Whether you’re in Merchandising or HR, Stores or HQ, you know how your work impacts the company and how we’re going to win, together. How do we do it? We set tone from the top – our Leadership Team is aligned and accountable to the same set of criteria. Then we track our progress as a team at Quarterly Town Halls and annual Field Conferences. During these events we share setbacks with transparency, highlight amazing cross-functional work, showcase real-life customers, and – of course – have a little fun! We’re all about balancing the “facts” with a good dose of “feelings.” Case-in-point: The time our Manager of Strategy took the stage to share business results…in the form of a rap he produced himself.
  • Create + Innovate: Creativity and innovation is woven into our product DNA: It’s in the can’t-get-enough-of-it comfort of our 24/7 stretch denim, and the sheer genius of the no-peek buttons on our Plus size tops. Keeping up with the latest technology and trends is a team effort, which is why we’re all about empowering employees to think outside the box, question the status quo, and learn new things every day. Sometimes that means getting way outside your comfort zone – like the time we sent our Design team to Amsterdam to learn about the newest sustainability breakthroughs in denim! And sometimes, innovation happens right in our own backyard – like when our San Francisco store teams were the first to test our company’s brand-new Buy Online, Pick Up in Store technology.
  • Keep the Good Going: We believe that doing good makes great things happen. Through our cause platform ONward!, we support the Boys & Girls Clubs of America (BGCA) and This Way Ahead – our internship program created to empower kids with real-world skills, training and jobs. On Black Friday, Old Navy offered customers the opportunity to get cozy while giving back – for every pair of $1 Cozy Socks purchased in-store, we pledged $1 to BGCA, and ended with a total donation of $1M! Our employees are passionate about getting involved in our platform, along with other organizations in the communities where we live and work, through our Community Leader Program. From volunteering our time, to donating (and matching) our dollars, to sending resources and encouragement to victims of natural disasters and tragedies, we love to keep the good going.
  • New Growth, New Opportunity: In April, we announced our plans to open more than 60 Old Navy stores across the U.S., Canada and Mexico by year's end. This kind of growth takes a lot of hard work and hustle, but it will open a whole lot of opportunity for our employees: new jobs, new promotions, and new ways to make an even bigger impact in local communities. As our physical stores presence grows, we're doubling-down on digital, too - investing in the next generation of talent that can help our online channel leapfrog the competition. With so much on the horizon, innovation is the name of the game, and we're leading the way with tests like our first-ever cross-brand Kids + Baby stores and a new no-lines return process
  • Winning through Transparency: We believe that behind every great employee and every great team is a #greatboss: somebody who helps their teams grow, ensures goals and priorities are clear, coaches and develops their people, and makes work feel like, well… not work! We also believe that the fastest way to growth is clear, honest, and authentic feedback. Put the two together and what do you get? The annual Great Boss Survey: where all Old Navy employees are encouraged to give feedback about their manager to… their manager! We’re all about giving employees a platform to speak up – and if there’s an issue, we want our managers to rise to the occasion. And the survey results are just the beginning: Managers and direct reports have monthly “GPS” (Grow, Perform, Succeed) conversations to continue their open two-way dialogue and become better leaders, together.


  • Stock options
  • Employee stock purchase plan (ESPP)
  • Restricted stock units
Old Navy employees march in Pride parades in SF, and around the country.


27 days Paid time off after one year of full-time employment 20 days Paid sick days after one year of full-time employment
5 days Paid sick days after one year of part-time employment 27 Days Paid time off as of first day of full-time employment


60 days Job-protected maternity leave (including FMLA/STD) 60 days Fully-paid maternity leave (does not include personal vacation or paid time off)
60 days Job-protected paternity leave (including FMLA)30 days Fully-paid paternity leave (does not include personal vacation or paid time off)
$2,000 Adoption benefit60 days Job-protected parental leave for adoptive parents (including FMLA)
30 days Fully-paid parental leave for adoptive parents (does not include personal vacation or paid time off)
*Employees are not required to use all their personal paid time off before taking parental leave. Not all employees are eligible for parental leave benefits.


  • On-site or near-site backup childcare center
  • Lactation room(s)
  • Paid sick leave to care for a child or relative


  • Mental health care
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)
  • Fertility treatments

Community and Environmental Impact

60 hours Paid time off to volunteer $896,388 Total company-matched employee donations in last year
Senior Vice President, Global Sustainability Leads environmental impact team Third-Party Conducted Environmental impact audit


  • Sr. Director, Diversity and Talent Management oversees diversity and inclusion practices
  • Written policy prohibits discrimination based on (at a minimum) age, disability, race/ethnicity, religious beliefs, gender and sexual orientation
  • Formal programs (such as resource groups, mentorship, networking, or other affinity groups) support professional development for: Under-represented racial/ethnic minority groups; Women; Lesbian, gay, bisexual or transgender employees
  • 15 events a year connect employees with peers from different racial/ethnic, religious or country-of-origin identities
  • Non-birth parents in same-sex relationships can take parental leave
  • Medical care covers gender confirmation surgery

Leadership Diversity


Workforce Diversity

Our Creative Academy gives employees the opportunity to flex their creative muscles.


Field leaders take a break from business planning to lend a hand at their local Boys & Girls Club.

How to Get Hired

We asked Old Navy for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

Bring on the game changers. The innovators. The curious. The risk-takers. The highly creative. We’re attracted to playful personalities that thrive in a fast-paced environment, work well with diverse teams, and love the California lifestyle as much as we do. Fashion constantly evolves, and we look for people who can move with it and have fun along the way.

What can prospective employees do to get your attention?

People catch our attention when they embody an inclusive spirit and inspire us to be more creative. ­­­­We believe that style and quality should be accessible to everyone and we work hard to make that possible. Candidates who show us their creativity, grit, and a drive take our business to the next level, make it to the next step with us.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

Creativity fuels our engine. We want the most passionate Designers in the world who believe everyone deserves great style, whether it’s apparel, print or graphics. Our Brand Associates in stores are the face of our brand and our most valuable ambassadors. We’re looking for people who have a passion for fashion, display a natural curiosity, believe in making a difference in the world, can adapt to change and, of course, know how to have fun!

What should interested candidates do to find out more and get started?

Check out our career site and follow us on social media (Instagram, Twitter @OldNavyCareers, LinkedIn, Facebook).

Follow Old Navy

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