At Old Navy, 82 percent of employees say their workplace is great.



This review is based on 1333 employee surveys, with a 90% confidence level and a margin of error of ± 2.22. It was published on Aug 18, 2017. 46475 Visitors

What Employees Say

I'm proud to tell others I work here.
Management is honest and ethical in its business practices.
I feel good about the ways we contribute to the community.
People care about each other here.
I can be myself around here.

What They Do

We asked Old Navy to explain what they do. Here is what they had to say.

At Old Navy, we believe in the democracy of style. Fun, fashion, family and value are at the heart of our brand, and our team. We create high-quality, must-have fashion essentials for the whole family, with love, season after season. 

About this Company

Website: Industry: Retail
US Headquarters: San Francisco, California, 94158 US Sites: 959
Major Locations: San Francisco, California; Chicago, Illinois; New York, New York US Employees: 51,619
US Revenues: $6,051 million Employees Worldwide: 57,115
Corporate Structure: Public Stock Symbol: GPS
Founded: 1994

Annual Field Conference

Perks and Programs

We asked Old Navy to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Everyone is welcome: Old Navy’s mission is to democratize style and make clothing accessible to everyone. We celebrate a workplace that’s just as diverse as our customers. Our Employee Resource Groups represent 2,000 employees with a variety of passions and interests: African American Networking Group (AANG), Honoring Our Latino/Hispanic Ancestry (HOLA), Gay Employees Allies and Resources (GEAR), Gap Women in Leadership (WIL), and Millennial Suite (M-Suite) are a few. These groups are important to ONers and to the business, ensuring diversity and inclusion are filters for key decisions - this is just how we roll!
  • Bring the whole family: Old Navy is a family brand. Whether it’s Oldnavyween (a family affair complete with candy, a costume contest, and carnival games) or Bring Your Kids to Work Day, we love when folks can bring the entire family to work! We believe family extends beyond DNA, so our partnership with Boys & Girls Club and This Way Ahead is all about making your family, a part of ours.
  • Lead the Industry: At Gap Inc. we offer talent the opportunity to work across our brands and establish a career in retail. The 9-month Rotational Management Program (RMP) is open to upcoming graduates, trains future industry leaders and has been called the ‘Harvard of Retail’. Trainees rotate across brands and functions before being placed in full-time positions. Old Navy's International Design interns join us for 12 weeks, doing everything from design sketching to product planning meetings and a final project presentation to brand leadership. The ICON Program is an elevated leadership development program taking proven store leaders and building capabilities to prepare them for additional responsibilities and upper field management positions. At Old Navy, we want everyone to learn + lead #likeaboss
  • Bringing Product to Real Life: At Old Navy, we believe our employees should be the best ambassadors for our brand. What better way to ensure this than bringing the product to life in the building so every team member can feel it, wear it, and live it? Every season, we plan events and experiences focused around our newest star products. In January, Mission Bay Café was transformed into an Active studio where employees could take a spin class, bust a move like Beyonce, or do yoga on their lunch break, all while test-driving the amazing Activewear they purchased at the Mission Bay Employee Store. Our employees receive a 50% discount so they can wear the latest styles, with pride, to work everyday.
  • Connected + Empowered Leaders: In the field, our Annual Field Leadership Conference brings 3,000 Field Leaders from our brand together for a week of brand inspiration; providing a world-class experience and opportunity to further educate, empower and excite this critical part of our field population. Beyond the field, our larger leadership population (roughly 150 ONers) also receive time and attention through an annual leader offsite. From brand goals being set the earliest in brand history, to true alignment on our long range plan, these meetings have provided new and creative ways to connect as leaders. This work has gained traction as leaders have carried this experience through to their teams. To date, our Design, Production, Inventory Management and Marketing functions have all created a similar experience for their teams.
  • Connected + Empowered ONers: Empowering employees to do their best and take pride in their work is as important as the products we sell. Quarterly Town Halls and annual Field Conferences are a time to talk vision, strategy, and of course, have a little fun. ONers need to feel the spirit of the brand to connect to it, so we create experiences that bring it all together. Product giveaways, and surprises like the SF Gay Men’s Chorus, BGCA dancers or fashion shows fuel brand pride. We love to say thank you with our quarterly Thirsty Thursdays – where our brand values: Fun, Fashion, Family, and Value come to life in unique ways. Whether it’s a denim or jingle jammie challenge, it’s important to always celebrate and recognize hard work.
  • Do More: At Old Navy, we believe in big dreams and bigger opportunities for the next generation. This year we launched ONward!, supporting Boys & Girls Clubs and This Way Ahead. Created to empower kids with real-world skills, training and jobs, we’ve set out to change lives with 10,000 new jobs by 2020. We joined forces with Pharrell Williams’ creative collective, I am Other, to create original music videos featuring extraordinary teachers welcoming the next generation back to the classroom. To kick things off at HQ, we welcomed 150 kids from Boys & Girls Clubs to learn new dance moves from professional dancer, Cedric Gardner, and gave them backpacks filled with new school supplies. Our brand-wide Back to School drive generated over $1M in donations!
  • Create & Innovate: We exist to bring our customers amazing innovation like our flex max denim or wrinkle-free Harper pant. To keep ideas fresh and ONers inspired, we have a drum beat of fun events and opportunities to stretch imaginations. Through our Never Basic Speaker Series, we've hosted people like Derek Thompson, author of “Hit Makers: The Science of Popularity in an Age of Digital Distraction”, fashion icon Joy Bianchi, and AG Jeans’ Adriano Goldschmied, to share their stories. We also send ONers on the road for factory visits to master product creation and build relationships with our vendors, trend trips to hone in on where the market is headed, and retail conferences that help us get ahead as we see how other sectors are innovating.
  • Customers @ the heart: To put customers at the heart of Old Navy we need to understand them, listen, take action, and connect like family. Our customers are our obsession and when they share the love, we respond. This year, we’ve seen a woman battling breast cancer share how our Flag Tee has brought her family together for over a decade (it outfits their annual family photo), and a family give birth in our store parking lot. More than anything, we love saying thank you...Old Navy style. Through cards signed by our HQ employees, to personalized tees to add to their collection, to ensuring a certain newborn is the best dressed baby in the hospital, we love to feel “the love”, but we love sending it back even more.


100% Match of employee’s 401(k)/403b contribution up to 4% of salary $2,700 Average Tuition Reimbursement
$5,000 Maximum Tuition Reimbursement


  • 401(k) or 403b Program
  • Stock options
  • Employee stock purchase plan (ESPP)
  • Restricted stock units
Annual Flip-Flop Awards


26 days Paid time off after one year of full-time employment 20 days Paid sick days after one year of full-time employment
5 days Paid sick days after one year of part-time employment 26 Days Paid time off as of first day of full-time employment


60 days Job-protected maternity leave (including FMLA/STD) 60 days Average length of maternity leave new mothers take
60 days Job-protected paternity leave (including FMLA)30 days Average length of paternity leave new fathers take
$2,000 Adoption benefit60 days Job-protected parental leave for adoptive parents (including FMLA)


  • Mental health care
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)
  • Fertility treatments

Community and Environmental Impact

60 hours Paid time off to volunteer $559,043 Total company-matched employee donations in last year
Director, Environmental Impact Leads environmental impact team Third-Party Conducted Environmental impact audit
Yes Sustainable commuting program Yes Renewable energy program
Yes Recycling program Yes Locally-sourced food program


  • Director, Diversity and Inclusion is responsible for the success of formal recruiting and retention diversity goals
  • Written policy prohibits discrimination based on (at a minimum) age, disability, race/ethnicity, religious beliefs, gender and sexual orientation
  • Formal programs (such as resource groups, mentorship, networking, or other affinity groups) support professional development for: Under-represented racial/ethnic minority groups; Women; Lesbian, gay, bisexual or transgender employees
  • 15 events a year connect employees with peers from different racial/ethnic, religious or country-of-origin identities
  • Medical care covers gender confirmation surgery

Leadership Diversity


Workforce Diversity

Hosting Kids from Boys & Girls Club


People Give Style Power

How to Get Hired

We asked Old Navy for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

Bring on the game changers. The innovators. The curious. The risk-takers. The highly creative. We’re attracted to playful personalities that thrive in a fast-paced environment and love the California lifestyle as much as we do. Fashion constantly evolves, and we look for people who can move with it and have fun along the way

What can prospective employees do to get your attention?

People catch our attention when they embody an inclusive spirit and inspire us to be more creative. We believe that style and quality should be accessible to everyone and we work hard to make that possible. Candidates who show us their creativity, guts and a drive take our business to the next level, make it to the next step with us.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

Creativity fuels our engine. We want the most passionate Designers in the world who believe everyone deserves style, whether it’s apparel, print or graphics. And our store Brand Associates are the face of our business and therefore our most valuable ambassadors. We’re looking for people that want to grow with the brand and put their ego aside for the better of our cause.

What should interested candidates do to find out more and get started?

Check out our career site and follow us on social media (Instagram, LinkedIn, Facebook).

Follow Old Navy

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