At NuStar Energy, 93 percent of employees say their workplace is great.

EMPLOYEE RATINGS

     

This review is based on 827 employee surveys, with a 90% confidence level and a margin of error of ± 1.70. It was published on Sep 11, 2017. 25205 Visitors

What Employees Say

I feel good about the ways we contribute to the community.
96%
 
I believe management would lay people off only as a last resort.
95%
 
I'm proud to tell others I work here.
95%
 
We have special and unique benefits here.
94%
 
I am given the resources and equipment to do my job.
93%
 

What They Do

We asked NuStar Energy to explain what they do. Here is what they had to say.

We are one of the largest independent liquids terminal and pipeline operators in the nation. We have approximately 9,300 miles of pipeline and 81 terminal and storage facilities in the U.S., Canada, Mexico, the Netherlands and the UK.

About this Company

Website: www.nustarenergy.com Industry: Transportation
US Headquarters: San Antonio, Texas, 78257 US Sites: 100
Major Locations: San Antonio, Texas, 78257; Texas City, Texas, 77590; Corpus Christi, Texas, 78402; St. James, Louisiana, 70086; Wichita, Kansas, 67205 US Employees: 1,284
US Revenues: $1,352.9 million Worldwide Revenues: $1,756.7 million
Employees Worldwide: 1,684 Corporate Structure: Public; Partnership
Stock Symbol: NS Founded: 2001

NuStar employees took 1st place in its division for the fourth year in a row at San Antonio's Corporate Cup, which is a citywide athletic and charitable giving challenge among local companies.

Perks and Programs

We asked NuStar Energy to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Bright Star Program: NuStar's Bright Star Program enables employees to suggest ideas to improve the company's performance and profitability. Those employees whose ideas are implemented receive a certificate of appreciation, a letter from the CEO and a cash award ranging in value from $25 to $2,500 depending on the value of the idea.
  • Free Fitness Center Memberships: Free fitness center memberships help NuStar employees lead the healthiest lifestyle possible. Corporate employees receive memberships to a Life Time Fitness located adjacent to NuStar's headquarters, and field employees receive reimbursement, up to $1,000, for dues to the fitness center of their choice.
  • Health and Wellness Program: NuStar provides a comprehensive wellness assessment to all employees at no cost ($200 value) annually. The company also offers free flu shots, a smoking cessation program, subsidized chair massages, annual health fairs and much more. At the corporate office, there's an in-house Wellness Center where employees can see the doctors and nurses at no cost and without any insurance worries.
  • Family Days: NuStar hosts Family Days for employees and their families across the U.S. These events are held at baseball parks, resorts, zoos, ranches, theme parks and other venues. While they vary from location to location, they are always fun for the entire family as they feature a clever theme, lots of great food and drinks, and family-oriented activities.
  • Service Anniversary Awards: NuStar recognizes employees for their tenure with the company through a generous Service Anniversary Program. Employees receive a silver NuStar photo frame, a certificate of appreciation and a gift catalog that offers a variety of great gifts, ranging from Callaway golf clubs, Apple iPods and Mont Blanc pens, to David Yurman jewelry, Dooney and Bourke purses, and Waterford crystal vases. It’s important to note that CEO Brad Barron personally signs these congratulatory letters and often writes a personal note of thanks to employees for their service. These letters are so meaningful that many employees hang them in their offices.
  • Star Performer Program: The Star Performer Program rewards employees who go above & beyond to contribute to NuStar’s success. Anyone can submit a nomination to recognize an employee through this peer-to-peer recognition program. Honorees receive a $50 gift card, a certificate of appreciation, a personalized letter from CEO Brad Barron, a Star Performer memento and companywide recognition. And all of the honorees are included in a random drawing each month, and the winner receives a $75 gift card.
  • SAFE Fund Grants: Chairman Bill Greehey created the SAFE Fund Program to help employees going through tough times. The grants do not have to be repaid so they truly are a godsend for employees facing a hardship. NuStar has provided $470,000 in SAFE Fund grants to employees since inception. Grants have been given to employees for a wide range of hardships, such as repairs after a natural disaster, serious health issues, sick parents, legal troubles, and an unexpected death in the family.
  • NuStar BBQs: It's a special tradition for our CEO and senior leadership team to serve Texas BBQ to employees when they visit a location. They don aprons and serve up brisket, sausage, chicken and ribs with all the fixings to thank employees for their hard work and dedication.
  • Summer Fun: NuStar celebrates summer fun across the company. There are Fun in the Sun Fridays when the company dismisses employees at 3 p.m. one Friday each month. All employees are able to take advantage of the early dismissal and get paid for the hours. We also have free popsicles & ice cream treats on Frosty Fridays throughout the summer; free beverages on Thirsty Thursdays; Back-to-School parties at which kids eat free and enjoy fun & games; and much more.
  • Holiday Fun: We host fun events & activities around special occasions throughout the year. There is our Ugly Sweater & Tie Contest at Christmas; an Easter Egg Hunt; a Pumpkin Carving Contest at Halloween; a dog adoption fair on National Dog Day; potluck luncheons on Thanksgiving; special mementos for vets on Veterans Day; fun shark-related activities during Shark Week; and much more.

COMPENSATION BY THE NUMBERS

$108,296 Average salary and additional cash compensation for Senior Terminal Operator $118,191 Average salary and additional cash compensation for Supervisor Terminal Shift
100% Match of employee’s 401(k)/403b contribution up to 6% of salary100% Company-paid health coverage for employees
100% Company-paid health coverage for dependents 100% Company-paid health coverage for part-timers
24 hours Weekly hours required for part-timers to receive health insurance $3,252 Average Tuition Reimbursement
$5,250 Maximum Tuition Reimbursement

COMPENSATION PROGRAMS

  • 401(k) or 403b Program
  • Employee stock purchase plan (ESPP)
  • Restricted stock units
NuStar employees enjoy free ice cream treats on Frosty Fridays during the summer, and leave the office early once a month during the summer on Fun in the Sun Fridays.

WORK-LIFE BALANCE BY THE NUMBERS

20 days Paid time off after one year of full-time employment 15 days Paid time off after one year of part-time employment
10 days Paid sick days after one year of full-time employment 5 days Paid sick days after one year of part-time employment
20 Days Paid time off as of first day of full-time employment 15 days Paid time off as of first day of part-time employment

WORK-LIFE BALANCE PROGRAMS

  • Flexible schedule (40% use it)
  • Telecommute option (1% use it)
  • Compressed work weeks (13% use it)
  • Subsidized On- or Off-site Fitness (100% have access)
  • Medical facilities (only at headquarters)
  • Onsite Amenities (Free beverages during the day, Subsidized lunch on a daily basis, Free lunch for training programs, events & activities, On-site package/mailing service, Massage therapy, Discount ticket sales, Dry cleaning, Banking, Personal travel service)

FAMILY CARE BY THE NUMBERS

60 days Job-protected maternity leave (including FMLA/STD) 60 days Fully-paid maternity leave (does not include personal vacation or paid time off)*
60 days Average length of maternity leave new mothers take20 days Job-protected paternity leave (including FMLA)
10 days Average length of paternity leave new fathers take$5,000 Adoption benefit
60 days Job-protected parental leave for adoptive parents (including FMLA)*60 days Fully-paid parental leave for adoptive parents (does not include personal vacation or paid time off)
*Employees are required to use all their personal paid time off before taking parental leave.

FAMILY CARE PROGRAMS

  • Childcare reimbursement during business travel
  • Lactation room(s)
  • Paid sick leave to care for a child or relative

HEALTH INSURANCE COVERS

  • Mental health care
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)

Community and Environmental Impact

50 hours Paid time off to volunteer $9,030,223 Philanthropic donations in last year
$878,253 Total company-matched employee donations in last year Executive Director, Health, Safety & Environmental Leads environmental impact team
Third-Party Conducted Environmental impact audit Yes Renewable energy program
Yes Recycling program Yes Locally-sourced food program

Diversity

  • VP Human Resources is responsible for the success of formal recruiting and retention diversity goals
  • Written policy prohibits discrimination based on (at a minimum) age, disability, race/ethnicity, religious beliefs, gender and sexual orientation
  • Formal programs (such as resource groups, mentorship, networking, or other affinity groups) support professional development for: Women
  • 1 events a year connect employees with peers from different racial/ethnic, religious or country-of-origin identities
  • Non-birth parents in same-sex relationships can take parental leave

Leadership Diversity

 

Workforce Diversity

 
Every December, NuStar employees host a fun holiday party for the members of Haven for Hope, the homeless transformation campus founded by NuStar Chairman Bill Greehey.

DEMOGRAPHICS

 
Chairman Bill Greehey (2nd from left), along with CEO Brad Barron, takes new employees on a tour of local United Way agencies every year.

How to Get Hired

We asked NuStar Energy for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

Because NuStar’s unique corporate culture is so important to our success, we emphasize our guiding principles in interviews with job candidates and put a lot of weight on attitudinal behaviors.  In particular, we look for the following characteristics to ensure alignment with our corporate culture:  commitment to giving back to their communities; commitment to excellence; pride in their work; positive, can-do attitude; ability to think outside the box; energy and enthusiasm; self-starter willing to take on challenges; interest in furthering their education and growing in their position; commitment to going the extra mile; passionate about their field; understanding of the importance of safety; personal integrity; and ability to work well as part of a team.

What can prospective employees do to get your attention?

It gets our attention when we see prospective employees who have a solid work history and a strong commitment to their company and community. Candidates who show proven results in past positions, understand our business and industry, appreciate our corporate culture, and demonstrate past involvement in their community always stand out. 

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

We are always looking for Terminal & Pipeline Operators and also focus on finding qualified engineering candidates to include Project, Electrical & Pipeline Integrity Engineers.

What should interested candidates do to find out more and get started?

Please visit nustarenergy.com and apply for any positions for which you are qualified.  Also please look for NuStar's recruiter at job fairs and other events in your communities!

hiring Outlook

125 Forecasted positions to fill in coming year 5% Job Growth
21 Average applicants per opening 4,404 Total job applicants
54% New hires by employee referrals 22% Openings filled by current employees
6 Recent graduates hired 3% Voluntary turnover for full-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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