MSU Federal Credit Union is a financial institution dedicated to providing superior service to members and employees, to reach financial security, goals, and ultimately, dreams. We offer products and services including deposit accounts, personal and business loans, IRAs, and mortgages.
How to Get Hired
We asked MSU Federal Credit Union for some inside information on how to get hired at the organization. Here is what they had to say.
What key characteristics tell you a prospective employee will be a great fit for your company?
There are a variety of characteristics in potential employees that we look for. Being able to articulate how they been able to contribute to their communities and show a commitment to helping the community is important. We also look for candidates who will be passionate about our members and will go above and beyond for them. Everyday employees are making member’s dreams come true by providing them with superior service and accessing their needs and offering suggestions. Being able to express oneself clearly in their interactions with others is also a key characteristic. We communicate with members and peers through a variety of channels and it is important that employees can share ideas and information accurately and concisely to avoid any confusion.
What can prospective employees do to get your attention?
Prospective employees can get our attention by showing genuine interest and passion for the job. It is important for the candidates to be excited about the job and helping our members so that we can continue to provide superior service. We are passionate about our mission, core values, and the work we do, so it is important to see this same enthusiasm in candidates. We promote a fun environment, with caring employees who want to give back to the community, take care of our members, and continue to grow and develop.
Are there any positions or types of candidates you are particularly focused on hiring in this coming year?
As our membership grows, we will need more resources and employees to continue to provide our members with superior service. Due to this growth we are projected to have 1,000 employees by 2021! Our increasing number of members and employees will allow us to also expand our suite of products, services, and innovative technology. We will need more employees in our Information Technology departments to help develop stay current with our mobile app and website, as well as more employees to answer member questions over the phone, online, and in person. Our Call Center, eServices Department, and branches will continue to grow over the course of the next year to help meet these needs. We will continually be looking for individuals who are passionate about helping others and believe in our mission.
What should interested candidates do to find out more and get started?
People who are interested in working at MSU Federal Credit Union should visit our careers website, www.msfufcu.org/careers, as well as our community website, www.msufcu.org/community, to learn more about our organization. Our mission and core values are very important to the Credit Union and they shape everything we expect out of our employees and how we provide member service so it is important that those align with the candidate’s values and expectations of an employer. Once a candidate has researched MSUFCU and believes they would be a good fit, they can research open positions on our careers website and apply for a position that aligns with their goals and skill set.