Merchants provides our customers with the most innovative fleet management experience globally. We partner with our customers to optimize their mobility. Leveraging the brightest minds in the industry, real-time technology, data analytics, and our full range of products and services, Merchants elevates the fleet performance of our customers.
How to Get Hired
We asked Merchants Fleet Management for some inside information on how to get hired at the organization. Here is what they had to say.
What key characteristics tell you a prospective employee will be a great fit for your company?
There are several characteristics for prospective employees that are essential for success at Merchants. The first is the ability to work as part of a team. This requires the individual to possess strong interpersonal skills, be humble and be focused less on individual accomplishments and more on meeting team goals. Secondly, the individual must be committed to providing “world class customer service”. We have built our foundation on that which has allowed us to become the 8th largest fleet management company in the United States. This competency is measured on all Performance Reviews. Last, a willingness to give back to the community is very important. The Company provides all employees paid time off to volunteer with local agencies/causes.
What can prospective employees do to get your attention?
It is important that prospective candidates understand our business. This requires some research through our website and networking. In addition, they must clearly communicate how the Company will benefit from their experience and/or skills. There are several important qualities that should be highlighted. The first is to demonstrate a strong passion and enthusiasm for the opportunity. The expectation is when the candidate enters the organization as an employee that they will be engaged and committed to both their career as well as the Company’s success. Another desired quality is to possess a personal vision and/or career aspiration; this may include the position they may be hired for or beyond. In addition, their personal vision may also include developmental opportunities they would like to take advantage of such as pursuing additional education.
Are there any positions or types of candidates you are particularly focused on hiring in this coming year?
The Company remains committed to hiring top talent in 2018; it is the highest priority given the importance to the Company’s overall results. In addition, talent plays an integral role in succession planning. We are expanding our Sales Executive team to ensure continued business growth. A continuing area of focus is technology (Software Developers, Project Managers, Quality Assurance professionals and Systems Analysts). The Company has a multi-year technology development effort for the benefit of our Fleet Management customers. Another key component to our growth initiative is focusing on hiring industry talent. To achieve our expected growth over the next few years we are expanding our operations in the mid-west, this affords us the opportunity to capture industry trained talent.
What should interested candidates do to find out more and get started?
There are several steps candidates can take to learn more about the opportunities at Merchants. First, they can go to our Careers page where there is information on our business, the history of the Company, benefits and open positions. Candidates will also be able learn more about our culture and whether they would be a good fit. In addition, candidates can go to sites such as LinkedIn or Facebook for further insight into Merchants. Finally, we would recommend that candidates use their own network(s) and reach out to individuals who have direct knowledge of Merchants as a potential employer. The Company has been in business since 1962 supporting the local community which affords ample opportunity to reach out to many individuals including current employees, customers and local business owners with knowledge of Merchants.