Merchants Fleet Management is a family-owned organization based in New Hampshire with over 50 years of experience. Merchants Fleet Management combines its strategic fleet management expertise with data-driven analytics to help customers take their fleet further.
How to Get Hired
We asked Merchants Fleet Management for some inside information on how to get hired at the organization. Here is what they had to say.
What key characteristics tell you a prospective employee will be a great fit for your company?
There are several characteristics for prospective employees that are essential for success at Merchants. The first is the ability to work as part of a team. This requires the individual to possess strong interpersonal skills, be humble and be focused less on individual accomplishments and more on meeting team goals. Secondly the individual must be committed to providing exceptional customer service. There is a strong recognition at Merchants that our customers come first and that there be flexibility in how employees respond to customer requests. If we are unwilling to take care of our customers another company will. This is a competency measured on all Performance Reviews regardless of the individual’s position. Lastly, the willingness to give back to the community is very important. The Company provides all employees paid time off to volunteer time to local agencies/causes.
What can prospective employees do to get your attention?
For prospective candidates it is important that they understand our business. This will require some research both through our website and by networking. In addition, they must clearly communicate how the Company will benefit from their experience and/or skills. There are several important qualities that should be highlighted. The first is to demonstrate a strong passion and enthusiasm for the opportunity. The expectation is when the candidate enters the organization as an employee that they will be engaged and committed to both their career as well as the Company’s success. Another desired quality is to possess a personal vision and/or career aspiration; this may include the position they may be hired for or beyond. In addition, their personal vision may also include developmental opportunities they would like to take advantage of such as pursuing additional education.
Are there any positions or types of candidates you are particularly focused on hiring in this coming year?
The Company remains focused on hiring top talent in 2017; it is the highest priority given the importance to the Company’s overall results. In addition, talent plays an integral role in succession planning. Specifically, the Company is focused on hiring college graduates in an entry-level Management Trainee position that are willing to come into the organization and learn about the different aspects of our Fleet Management business. Given the significant growth and opportunities that the Company has experienced in the last several years these individuals would then be placed in parts of the organization that would best utilize their skills. A further area of focus is technology (e.g. Software Developers). The Company is committed to utilizing technology for the benefit of our Fleet Management customers. Through this enhanced technology customers will be have better access to information and be able to operate their businesses more efficiently.
What should interested candidates do to find out more and get started?
There are several steps candidates can take to learn more about the opportunities at Merchants. First, they can go to our Careers page where there is information on our business, the history of the Company, benefits and open positions. Candidates will also be able learn more about our culture and whether they would be a good fit. In addition, candidates can go to sites such as LinkedIn or Facebook for further information on/insight into Merchants. Finally, we would recommend that candidates use their own network(s) and reach out to individuals who have direct knowledge of Merchants as a potential employer. The Company has been in business since 1962 supporting the local community which affords ample opportunity to reach out to many individuals including current employees, customers and local business owners with knowledge of Merchants.