At McDonald's USA (McDonald's USA, LLC.), 77 percent of employees say their workplace is great.



This review is based on 327 employee surveys, with a 90% confidence level and a margin of error of ± 4.54. It was published on Sep 22, 2017. 4225 Visitors

What Employees Say

Management is competent at running the business.
I am given the resources and equipment to do my job.
I am treated as a full member here regardless of my position.
I'm proud to tell others I work here.
Management trusts people to do a good job without watching over their shoulders.

What They Do

We asked McDonald's USA (McDonald's USA, LLC.) to explain what they do. Here is what they had to say.

McDonald's serves a variety of menu options with quality ingredients to more than 25 million customers every day. Nearly 90 percent of our 14,000 U.S. restaurants are independently owned and operated by business men and women.

About this Company

Website: Industry: Hospitality
US Headquarters: Oak Brook, Illinois, 60523 US Sites: 964
US Employees: 70,215 US Revenues: $8.3 million
Worldwide Revenues: $0 million Corporate Structure: Public
Stock Symbol: MCD Founded: 1955

McDonald's USA (McDonald's USA, LLC.) has been awarded:

Best Workplaces for Women 2018 (ranked 45)

Best Workplaces in Chicago 2018 (ranked 7)

Restaurant Team

Perks and Programs

We asked McDonald's USA (McDonald's USA, LLC.) to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Archways to Opportunity Program : A comprehensive education program that gives our employees an opportunity to grow and learn - no matter where they are on their journey. Archways to Opportunity includes programs to improve English skills, earn a high school diploma, work towards a college degree or get help making an education plan for success.
  • Ray Kroc Award Program: The Ray Kroc Award is a global award that recognizes the best (top 1%) of our restaurant General Managers. This prestigious award celebrates superior results in operational excellence, delivering people systems and building the business. Winners receive a financial award, a trophy and the prestigious Ray Kroc Award pin.
  • President's Award: This award recognizes the outstanding achievements of the top 1% of McDonald's corporate employees globally. It celebrates high achieving individuals who, through ongoing purposeful collaboration and helping others shine, also inspire and enable those around them to deliver better results. Recipients receive a cash award and a personalized trophy at our annual banquet.
  • Sabbatical Program: Our sabbatical program allows eligible employees the opportunity to take an extra eight continuous weeks of paid time off (in addition to vacation paid time off) for every 10 years of eligible service.
  • Company Car Program: This program gives eligible employees the option of using a car provided by McDonald's .
  • Adoption Assistance: The adoption assistance program helps employees with the costs of adopting a child. The program reimburses eligible employees for 80% of expenses up to $2,500 per child.
  • McD Perks: McD Perks is an employee discount program providing access to everyday savings on shopping, restaurants, entertainment, cell phone service, travel and more. Employees have access to thousands of vendor discounts, coupon offers and limited-time offers exclusively for McDonald's employees.
  • Employee Assistance Program: We offer two different programs (based on eligibility) to our employees to help them find solutions for many of life's issues, including grief counseling, child care, education, financial support and much more. Services are confidential.
  • Matching Gifts Program: This program encourages employee support of not-for-profit organizations. Under this program, McDonald's matches qualified gifts to various organizations. We give $1 for every $1 an employee contributes, up to $5,000 a year.
  • Restaurant Employee Meal: Our restaurant employees receive a free meal during their shift.


$34,440 Average salary and additional cash compensation for Department Manager $56,050 Average salary and additional cash compensation for General Manager
100% Match of employee’s 401(k)/403b contribution up to 6% of salary87% Company-paid health coverage for employees (for Full time restaurant crew employees)
87% Company-paid health coverage for dependents (for Full time restaurant crew employees) $5,250 Maximum Tuition Reimbursement


  • 401(k) or 403b Program
  • Stock options
  • Restricted stock units
Restaurant team


15 days Paid time off after one year of full-time employment 5 days Paid time off after one year of part-time employment
10 days Paid sick days after one year of full-time employment 8 weeks Paid sabbatical after 10 year(s) of employment
15 Days Paid time off as of first day of full-time employment


  • Flexible schedule
  • Telecommute option
  • Compressed work weeks
  • Onsite Amenities (We are currently looking at this benefit as part of our move to our new office location in downtown Chicago. This would apply to our Corporate office only.)


100 days Job-protected maternity leave (including FMLA/STD) 40 days Fully-paid maternity leave (does not include personal vacation or paid time off)
100 days Job-protected paternity leave (including FMLA)5 days Fully-paid paternity leave (does not include personal vacation or paid time off)
$2,500 Adoption benefit60 days Job-protected parental leave for adoptive parents (including FMLA)
20 days Fully-paid parental leave for adoptive parents (does not include personal vacation or paid time off)
*Employees are not required to use all their personal paid time off before taking parental leave. Not all employees are eligible for parental leave benefits.


  • Lactation room(s)
  • Paid sick leave to care for a child or relative


  • Mental health care
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)
  • Fertility treatments

Community and Environmental Impact

9 hours Paid time off to volunteer $18,512,000 Philanthropic donations in last year
$659,998 Total company-matched employee donations in last year Self-Conducted Environmental impact audit
9 LEED certified building(s) Yes Sustainable commuting program
Yes Renewable energy program Yes Carbon offset program
Yes Recycling program Yes Locally-sourced food program


  • Written policy prohibits discrimination based on (at a minimum) age, disability, race/ethnicity, religious beliefs, gender and sexual orientation
  • Formal programs (such as resource groups, mentorship, networking, or other affinity groups) support professional development for: Under-represented racial/ethnic minority groups; Women; Lesbian, gay, bisexual or transgender employees; Speakers of English as a second language
  • 75 events a year connect employees with peers from different racial/ethnic, religious or country-of-origin identities
  • Non-birth parents in same-sex relationships can take parental leave
  • Medical care covers gender confirmation surgery

Leadership Diversity


Workforce Diversity



General managers

How to Get Hired

We asked McDonald's USA (McDonald's USA, LLC.) for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

Our success depends on our ability to recruit, motivate and retain a qualified workforce to work in our restaurants and corporate positions. We are looking for enthusiastic and energetic employees who are eager to grow and have fun in a team orientated environment. We look for individuals that are passionate about delivering outstanding quality products and services inside our restaurants and beyond and who are Brand Ambassadors for McDonald's.

What can prospective employees do to get your attention?

All applicants are encouraged to apply online at Those who will stand out will go above and beyond the standard electronic application. It's great to be proactive, which can include conversations at a local McDonald's, monitoring social media for McDonald's involvement at a community event or networking with current McDonald's employees.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

We are always looking for talented individuals for both our restaurants or corporate staff positions. Beyond the restaurants, we'll also have a focus on our technoloy and operations talent as we strive to modernize the experience at McDonald's for both our customers and employees. This will include opportunities in Marketing, Operations, Human Resources, Project Management and much more.

What should interested candidates do to find out more and get started?

Opportunities are availabe on Those interested in roles at our restaurants are also encouraged to visit their local McDonald's restaurant and speak to a member of the management team. For staff positons, proactive networking can be tremendously advantageous to getting a foot in the door for a future opportunity.

hiring Outlook

20,400 Forecasted positions to fill in coming year 1,412 Average applicants per opening
748,482 Total job applicants 10% New hires by employee referrals
34% Openings filled by current employees 18% Voluntary turnover for full-time employees
46% Voluntary turnover for part-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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