At Matrix Service Company, 79 percent of employees say their workplace is great.



This review is based on 741 employee surveys, with a 90% confidence level and a margin of error of ± 2.71. It was published on Sep 13, 2017. 10017 Visitors

What Employees Say

I am able to take time off from work when I think it's necessary.
I'm proud to tell others I work here.
I am given the resources and equipment to do my job.
I can be myself around here.
People care about each other here.

What They Do

We asked Matrix Service Company to explain what they do. Here is what they had to say.

Matrix is a values centric employer that safely designs, builds and maintains critical infrastructure in the energy and industrial markets that provide electricity, fuel and products to improve quality of life for people around the world.

About this Company

Website: Industry: Industrial Services
US Headquarters: Tulsa, Oklahoma, 74135 US Sites: 31
Major Locations: Houston, Texas, 77066; Orange, California, 92867; Eddystone, Pennsylvania, 19022; Columbus, Ohio, 43235; Bellingham, Washington, 98226; Pittsburgh, Pennsylvania, 15205; Hammond, Indiana, 46327; Tucson, Arizona, 85711; New Orleans, Louisiana, 70002; Rahway, New Jersey, 07065 US Employees: 4,883
US Revenues: $1,311.9 million Employees Worldwide: 4,883
Corporate Structure: Public Stock Symbol: MTRX
Founded: 1984

CFO wearing the CEO's favorite team jersey at the American Heart Association Heart Walk

Perks and Programs

We asked Matrix Service Company to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Health and Wellness: At Matrix, we want our employees and their families to live healthier, more rewarding lives. Our health and wellness program offers employees and their families access to free annual health and biometric screenings, to tobacco cessation programs and to an employee assistance hotline. Employees also have access to resources to help them achieve a healthy lifestyle like free onsite and near-site clinics, gym reimbursements, discounted fees for Weight Watchers, and healthy snack delivery. Most recently, the company created a “virtual walk” step challenge to our offices all over the world. The result? Nearly 47,000,000 combined steps with 71% of employees that participated completing the challenge. Following this challenge, multiple offices created ongoing walking groups.
  • Exceptional Benefits: In addition to attractive health and wellness benefits, Matrix has a generous paid time off policy which includes up to six weeks off, 10 paid holidays and an additional paid day to use in support of community services. Matrix also offers flexible work weeks based on individual needs and work situations. Additionally, Matrix has many other benefits to make life better for employees. Examples include our 401k program with company matching contributions and immediate vesting, company funded health savings accounts, tuition reimbursement, and discounts for insurance, vehicles and cell phone service.
  • Career Growth and Development: At Matrix, employees drive our success and represent our most important competitive advantage. Providing development opportunities is one of the best ways to ensure our employees continue to flourish and meet their professional goals. Matrix provides all employees with opportunities for instructor-led training, more than 200 online training modules, self-paced training programs, company-wide lunch and learns, formal leadership programs and a Peer Advisor Program for new employees. The company encourages employees to take 40 hours or more of training annually. In addition, we offer a two-year leadership program for recent college graduates, formal project management training and a robust field supervisor development program. We also offer an internship program to students nearing graduation.
  • Community Involvement: Community involvement is one of our core values. We believe being of service to the communities in which we live and work is both a privilege and an obligation. Our employees are encouraged to volunteer, join boards and give back. We provide 8 hours of paid time off each year per employee for volunteer activities, match individual employee contributions to an organization of their choice up to $250 and match United Way contributions. Additionally, we participate in events across the country and lead fundraising, volunteering and mentoring efforts for organizations like Junior Achievement, United Way, Salvation Army, Habitat for Humanity, STEM, Ronald McDonald House and numerous other national and local groups.
  • Collaboration and Innovation: Our company is committed to building a strong culture that encourages forward thinking, process driven results, proactive communication and a collaborative, team environment. Representing this commitment is the inclusion of employees from across the company who came together to create our 5-year strategic plan. Also supporting this objective, in various spaces throughout our offices, we have created collaborative work areas that inspire teamwork, creativity and innovation. Our employees also have the opportunity to enjoy breakfast with the CEO to share their thoughts on the state of the business and how to better our company and are encouraged to share stories and ideas on our internal website and in our newsletter.
  • Celebrating Our Successes: At Matrix, we celebrate our successes – big and small. We love telling stories about our employees’ accomplishments on our internal website, our newsletter, through videos, photos and email. Our leadership team spends hundreds of hours every year traveling to jobsites and offices to celebrate safety results and project successes. Matrix also recognizes outstanding safety performance by awarding our highest awards – The Board of Director's and the CEO’s Safety Excellence Awards. Our employees are competitive about driving to a zero incident safety culture as they did recently on a large jobsite where they awarded the team that achieved set safety goals with a Worldwide Wrestling Federation-style belt as a proud reminder of their accomplishments. Competition was fierce and bragging rights were on the line.
  • Safety: In our business, where employees can be exposed to dangerous situations, protecting our people and those around them is paramount. We want everyone going home to their loved ones safely at the end of each day. That’s why safety is our number one core value. Beginning with our CEO, our safety culture is embedded throughout our organization. Employees receive extensive safety training with the goal of zero incidents. Our culture encourages employees to take responsibility to eliminate a safety hazard, including stopping work if needed. Employees identify what they value most as a daily reminder to always work safe – we call it our Big 5. We also invest in programs and technology to analyze, understand and eliminate potential future safety risks.
  • Work/Life Balance: At Matrix, we work hard, but we also play hard. In addition to flexible schedules and generous PTO, employees benefit from free tickets to sporting events and concerts, family events such as a day at the zoo and annual holiday parties. Employees’ families are encouraged to participate in company-sponsored local walks to support organizations like the American Heart Association or Crohn’s and Colitis Foundation. And we encourage everyone to have fun! For example, at this year’s heart walk, our CFO dressed up in our CEO’s favorite football team jersey because he lost a bet. We also encourage our employees to plan off-site events where they can take time away from their desks together to build camaraderie and stronger teams.
  • Our Culture: Our culture and core values define us and drive our success. It’s the reason so many of our field/craft employees travel from project to project to work for us. It’s the reason our employees say they are proud to work for Matrix and take pride in the impact we make in our communities. We often receive comments on our social media channels from employees who say working for Matrix is the best job they ever had. Employees talk about their “Matrix family” and it is this “family” feel that we’re determined to maintain – a place where we care for one another, provide a safe environment and work hard together. And, we love bringing our children to “Bring Your Kids to Work Day!”


$78,595 Average salary and additional cash compensation for Welder $135,294 Average salary and additional cash compensation for Project Manager
100% Match of employee’s 401(k)/403b contribution up to 3% of salary75% Company-paid health coverage for employees (for Office/Administrative)
75% Company-paid health coverage for dependents (for Office/Administrative) $3,516 Average Tuition Reimbursement
$5,250 Maximum Tuition Reimbursement


  • 401(k) or 403b Program
  • Employee stock purchase plan (ESPP)
Safety team winners proudly showing off their WWF-style belt


25 days Paid time off after one year of full-time employment Set days Paid sick days after one year of full-time employment


  • Flexible schedule (60% use it)
  • Compressed work weeks (30% use it)
  • Subsidized On- or Off-site Fitness (100% have access)
  • Medical facilities (at some locations)
  • Onsite Amenities (Food and beverages, walking groups, fitness facility, nutrition classes)


60 days Job-protected maternity leave (including FMLA/STD) 60 days Average length of maternity leave new mothers take
60 days Job-protected paternity leave (including FMLA)5 days Average length of paternity leave new fathers take
60 days Job-protected parental leave for adoptive parents (including FMLA)*


  • Mental health care
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)

Community and Environmental Impact

8 hours Paid time off to volunteer $600,000 Philanthropic donations in last year
Self-Conducted Environmental impact audit


  • Vice President, Strategic Services and Administration is responsible for the success of formal recruiting and retention diversity goals
  • Written policy prohibits discrimination based on (at a minimum) age, disability, race/ethnicity, religious beliefs, gender and sexual orientation
  • Medical care covers gender confirmation surgery

Leadership Diversity


Workforce Diversity

Just another day on the job!


Employees showing their pride

How to Get Hired

We asked Matrix Service Company for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

The key characteristics that tell us a prospective employee will be a great fit for our organization revolve around the alignment with our core values and their talents and capabilities. Inherent in these core values are a focus on organizational success as well as a passion, commitment and enthusiasm for what we do. Demonstrating confidence, leading by example, and encouraging employee engagement and collaboration through open, positive communication are among the traits we look for. We hire individuals that know how to earn trust and respect through integrity, ability, humility, courage, conviction and accountability.

What can prospective employees do to get your attention?

We are impressed when candidates have done their research on the organization and can speak to their alignment with our values, the role, and past successes they have had that are in line with the position. Further, we love it when individuals engage with us on social media.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

Yes! We are always seeking highly talented individuals at all levels in the organization. A critical focus area for us is skilled craft workers and field staff, who represent the lifeblood of our organization. Recruiting and retaining the very best people in the industry is crucial to our organization. In addition, attracting talented project management professionals is essential to our ability to successfully execute our projects and ensure we meet the needs of our clients. Our focus in the coming year will be in recruiting a wide range of talented professionals in the areas of Engineering, Estimating, Health, Safety and Environmental (HSE), Project Controls and Quality Assurance.  

What should interested candidates do to find out more and get started?

Candidates interested in joining Matrix, should visit to learn about current opportunities. You are encouraged to engage with us on social media, including Facebook, LinkedIn and YouTube. Take time to review our Company’s core values to ensure alignment with your own personal values. If you are interested in Matrix, learn more about our history, our financial performance and more at our main website, Direct questions may be submitted via email to: as well. 

hiring Outlook

120 Forecasted positions to fill in coming year 7% Job Growth
32 Average applicants per opening 7,245 Total job applicants
7% New hires by employee referrals 7% Openings filled by current employees
10 Recent graduates hired 9% Voluntary turnover for full-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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