At Martin's Point Health Care, 85 percent of employees say their workplace is great.

EMPLOYEE RATINGS

     

This review is based on 715 employee surveys, with a 90% confidence level and a margin of error of ± 1.18. It was published on Jul 11, 2017. 11324 Visitors

What Employees Say

People celebrate special events around here.
93%
 
When you join the company, you are made to feel welcome.
93%
 
I feel good about the ways we contribute to the community.
90%
 
People care about each other here.
89%
 
Management is honest and ethical in its business practices.
87%
 

What They Do

We asked Martin's Point Health Care to explain what they do. Here is what they had to say.

Martin's Point Health Care is a not-for-profit organization providing primary care and health insurance plans. We operate seven health care centers in Maine and New Hampshire and Medicare and TRICARE insurance plans for military retirees and their families.

About this Company

Website: www.martinspoint.org Industry: Health Care
US Headquarters: Portland, Maine, 04104 US Sites: 18
Major Locations: Portland, Maine, 04104; Brunswick, Maine, 04011; Portsmouth, New Hampshire, 03801; Scarborough, Maine, 04074; Gorham, Maine, 04038; Biddeford, Maine, 04005 US Employees: 839
US Revenues: $704.2 million Worldwide Revenues: $704.2 million
Corporate Structure: Non-Profit Founded: 1981

Martin's Point Health Care has been awarded:

Best Workplaces in Health Care 2016 (ranked 5)


Senior Leaders Volunteering

Perks and Programs

We asked Martin's Point Health Care to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Core Financial Wellness: Martin's Point believes that employee wellness also extends to financial health. We offer and pay for an online financial wellness class to help employees better budget their money and plan their finances for the long term. Participants (100 each year) have collectively reduced their debt by nearly 25%!
  • Birthday Off: Our employees take the cake! We honor each employee's birthday by giving them a paid day off to celebrate themselves. Many of our new employees are excited to learn about this benefit.
  • Thanksgiving Pie: At Martin's Point one of our most valued traditions is Pie Day. The Tuesday before Thanksgiving, pie trucks arrive at each location and employees flock to select their favorite pie for their holiday table. This event has become a core part of our culture and people talk about it and look forward to it all year long.
  • Travel Medicine & Assistance: Whether it's a short hop to Paris or trek across the Himalayas, our employees are able to get a consultation with a Travel Medicine Specialist at two of our primary health care centers. Services help prospective travelers understand the health risks in their destination countries and get the vaccines and medication needed to stay as healthy as possible. We also offer world-wide medical assistance for emergencies while traveling.
  • Volunteer Time Off: We provide every employee with three paid days to volunteer in their local communities, which is quite meaningful to our employees and to the communities we serve. This benefit allows employees to use time to do what means the most to them; the spectrum runs from volunteering at an animal shelter to serving on a Board to working in a soup kitchen. Our total number of documented volunteer hours in 2016 was 1,792!
  • Onsite Fitness Center & Gym Reimbursement: We have a robust onsite gym called Nautical Mile, located in a premiere location (overlooking the ocean) at our headquarters. For those employees not in the Portland area we have reimbursement programs for local gyms.
  • Earned Time Donation Bank: Our Earned Time Donation bank is an opportunity for our employees to give to their colleagues in times of need. Under this program, individuals can donate unused time to a bank of hours that is available to employees who need help with an unforeseen need or crisis. All the employee in need has to do is complete a simple form requesting assistance and submit it to Human Resources.
  • Employee Experience Team: The Employee Experience Team is an employee led group that fosters an environment of trust, recognition and care. The two primary committees that make up this team are the Employee Appreciation Committee and the Community Connections Team. The committees are involved in many activities including our Thanksgiving Pie Day, summer ice cream truck visits to each of our locations, service nominations and awards, annual holiday party, spirit week, giving campaign, food drives, encouraging use of the Volunteer Time Off benefit, and supporting community involvement. These committees create traditions and programs that make Martin's Point Health Care a special and unique place to work.
  • Summer Appreciation BBQs: Maine and New Hampshire summers are short and we make the most of them! Each summer our Support Services department travels to each site to personally provide, cook and serve a delicious BBQ to all employees at that location. This serves as an opportunity to show appreciation and create a venue to enhance camaraderie.
  • Employee Development - Training and Tuition Reimbursement: We believe strongly in employee development, and offer both internal and external opportunities. We have a robust internal Engagement and Learning program, with four full time professional positions. We offer classes that are open to the entire employee community, as well as those geared to people leaders, including Foundations of Leadership, a comprehensive leadership development program. Our most popular internal program is focused on Communicating with Different Styles. In addition, we have a very generous tuition reimbursement program, in which employees can get reimbursed up to $5,250/year for college classes; for 2015 and 2016, we paid out over $350,000!

COMPENSATION BY THE NUMBERS

$34,104 Average salary and additional cash compensation for Care Team Patient Services Representative $200,930 Average salary and additional cash compensation for Physician
83% Company-paid health coverage for employees (for Full time (32 or more hours)) 78% Company-paid health coverage for dependents (for Full time (32 or more hours))
75% Company-paid health coverage for part-timers 24 hours Weekly hours required for part-timers to receive health insurance
$6,155 Average Tuition Reimbursement $5,250 Maximum Tuition Reimbursement
Heart Walk

WORK-LIFE BALANCE BY THE NUMBERS

29 days Paid time off after one year of full-time employment 26 days Paid time off after one year of part-time employment
11 Days Paid time off as of first day of full-time employment 11 days Paid time off as of first day of part-time employment

WORK-LIFE BALANCE PROGRAMS

  • Flexible schedule
  • Telecommute option
  • Job sharing
  • Compressed work weeks
  • Subsidized On- or Off-site Fitness (94% have access)
  • Onsite Amenities (Free beverages, onsite package/mailing service, discount ticket sales, dry cleaning, ATM, personal travel service, personal cell phone discounts, fitness facilities, chair massages during high volume periods, summer barbecues, farmers market, food trucks, onsite cafe, walking paths, showers, bike stands, community vegetable garden, retirement advising, game cards for company swag, monthly lunches with the CEO, winter party for employees + partners.)

FAMILY CARE BY THE NUMBERS

60 days Job-protected maternity leave (including FMLA/STD) 49 days Average length of maternity leave new mothers take
60 days Job-protected paternity leave (including FMLA)13 days Average length of paternity leave new fathers take
60 days Job-protected parental leave for adoptive parents (including FMLA)

FAMILY CARE PROGRAMS

  • Lactation room(s)
  • Paid sick leave to care for a child or relative

HEALTH INSURANCE COVERS

  • Mental health care
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)
  • Fertility treatments

Community and Environmental Impact

24 hours Paid time off to volunteer $251,309 Philanthropic donations in last year
$56,664 Total company-matched employee donations in last year 1 LEED certified building(s)
Yes Recycling program

Diversity

  • Chief Human Resources Officer is responsible for the success of formal recruiting and retention diversity goals
  • Written policy prohibits discrimination based on (at a minimum) age, disability, race/ethnicity, religious beliefs, gender and sexual orientation
  • Non-birth parents in same-sex relationships can take parental leave

Leadership Diversity

 

Workforce Diversity

 
MP Tour De Cure

DEMOGRAPHICS

 
Portland Pride Parade 2017

How to Get Hired

We asked Martin's Point Health Care for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

Our values are very important to us at Martin's Point : We HELP each other We act as OWNERS of the business We TAKE CARE of ourselves We are always LEARNING better ways to do things We TRUST each other And we have FUN doing it! We hire for cultural fit as well as technical ability. If a candidate is able to demonstrate or share experiences that connect in a meaningful way to our values, we can tell that they will be a great fit for our company. In addition to our values, we look for people who are passionate about our mission, demonstrate strong listening skills, engage in conversation, and have an overall positive outlook. Finally, we seek employees who are connected to the community with a desire to serve and make a difference.

What can prospective employees do to get your attention?

It’s important to understand who we are, perhaps by sharing a personal story about an experience with Martin's Point showing excitement and energy! An example comes from Bud, one of our Patient Service Representatives at our health center in Gorham, Maine. When asked why he joined Martin’s Point, he said, “I was a patient here first, and I saw how you treated people.  That experience made me want to come and work here.” Bud is now enjoying a second career with patients at Martin’s Point, following many years of work in education. Other employees come to us with creative proposals that speak volumes about their priorities and commitment to service. One of our doctors in Portland wanted to make sure that he would be able to work flexible hours so that he could volunteer weekly in the local school system.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

We are focusing on our roles that have direct customer contact. We are looking for people who can build trust, offer hope, act as a guide and demonstrate caring for the people we serve in roles like our Patient Service and Member Service areas. We are also focused on Medical Assistants and Providers (physicians, nurse practitioners, and physician assistants). We know our people are our differentiator and we need people who really care for people in these roles.

What should interested candidates do to find out more and get started?

Interested candidates can find good information about our organization on our website. This year, we are refreshing our Careers section and enhancing our technology to create a better candidate experience in hopes to provide additional resources to quickly answer questions. Candidates are encouraged to take the time to understand "who" we are, what we value, and our involvement in the community. Martin's Point employees have a high level of pride; we encourage interested candidates to reach out to us to find out more about our organization. They may also contact our HR Service Center, or visit us at a local job fair. Internal candidates can reach out to their designated recruiter to learn more about the positions and next steps. We also encourage job shadowing so that candidates get a sense of whether the job and the environment will be a good fit for them.

hiring Outlook

300 Forecasted positions to fill in coming year 6% Job Growth
6 Average applicants per opening 2,125 Total job applicants
22% New hires by employee referrals 53% Openings filled by current employees
9% Voluntary turnover for full-time employees 32% Voluntary turnover for part-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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