At Kimpton Hotels & Restaurants, 93 percent of employees say their workplace is great.



This review is based on 903 employee surveys, with a 90% confidence level and a margin of error of ± 2.58. It was published on Sep 11, 2017. 90130 Visitors

What Employees Say

I'm proud to tell others I work here.
I can be myself around here.
Management trusts people to do a good job without watching over their shoulders.
Management is honest and ethical in its business practices.
People care about each other here.

What They Do

We asked Kimpton Hotels & Restaurants to explain what they do. Here is what they had to say.

We operate 61 boutique hotels and 55 chef-driven restaurants, lounges and bars in 35 cities across the U.S.

About this Company

Website: Industry: Hospitality
US Headquarters: San Francisco, California, 94108 US Sites: 116
Major Locations: Washington DC, District of Columbia, 20037; Chicago, Illinois, 60601; Miami, Florida, 33139; New York, New York, 10036; Portland, Oregon, 97204; San Francisco, California, 94102; Los Angeles, California, 90024; Philadelphia, Pennsylvania, 19106; Boston, Massachusetts, 02108; San Diego, California, 92101 US Employees: 8,265
US Revenues: $0 million Worldwide Revenues: $0 million
Employees Worldwide: 8,265 Corporate Structure: Public
Stock Symbol: IHG Founded: 1981

People & Culture Summit

Perks and Programs

We asked Kimpton Hotels & Restaurants to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Hotel and Restaurant discounts: Our employees can stay at any and all Kimpton hotels for just $50 a night. Employee and his/her immediate family (mother, father, spouse, domestic partner, child, grandparent, grandchild, brother or sister) are eligible for the employee discount after the employee has completed 90-days of employment with a Kimpton hotel or restaurant.
  • Bill's Honor Roll: This perk was developed to give encouragement and recognition for our employees’ children who’ve achieved academic success through hard work and commitment to schoolwork. Each child receives a congratulations note from Mike DeFrino, CEO and a gift certificate to Amazon or Barnes and Noble.
  • Pet Bereavement leave: When a pet dies, our employees need some time to grieve and we make all the accommodations possible for that employee to show care for him/her during a difficult time. Available to both salaried and hourly employees.
  • Children and Elder back-up care: We have back-up care for employees who have children. Also this perk includes back-up care for the employee who is taking care of a parent. Every salaried and hourly eligible employee may opt in to this program.
  • Parental Leave: Kimpton offers up to six weeks of paid parental leave for mothers, fathers and partners – well above the industry standard. This leave is available for parents welcoming new children through adoption or live birth, and extends to the time to which employees are entitled from the federal government (or their respective state governments).
  • Sabbatical: To rejuvenate their spirit, Kimpton’s general managers, executive chefs, Home Office and regional employees of director status or higher receive one month of paid sabbatical leave for every seven years of service. The catch: they must unplug from their jobs, eliminating email and phone calls during their sabbatical.
  • Employee Assistance Program: Our Employee Assistance Program (EAP) is a benefit intended to help employees deal with personal problems that might adversely impact their work performance, health, and well-being. Our EAP is open to all employees and generally include assessment, short-term counseling, and referral services for employees, their household members, and extended family members.
  • Pet Insurance: It’s no secret that we love pets. Naturally, then, it makes sense that our insurance programs don’t only cover the humans in our workforce. We also offer employees pet insurance – which is a pretty unique benefit within our industry and beyond - through a private company, providing a financial safety net for unexpected veterinary expenses
  • Commuter Benefits: In 2016, we rolled out a company-wide commuter benefits program. Under this program, all of our employees now easily can enroll online for the commuter program where their transit and parking benefits are available pre-tax. Depending on the employee’s tax bracket, they can save up to 40 percent on state, federal and FICA taxes for commuter-related expenses.
  • Be Well: We give our employees a chance to learn about organic produce delivery services, healthy diet program services, acupuncture, biometric health screenings, massage therapy, and chiropractic services in a one-stop shop through our “Be Well” pages on KONG.


$33,516 Average salary and additional cash compensation for room attendant $51,553 Average salary and additional cash compensation for restaurant manager
25% Match of employee’s 401(k)/403b contribution up to 6% of salary75% Company-paid health coverage for employees
70% Company-paid health coverage for dependents 75% Company-paid health coverage for part-timers
30 hours Weekly hours required for part-timers to receive health insurance $1,300 Average Tuition Reimbursement
Aertson Hotel Nashville ribbon cutting


17 days Paid time off after one year of full-time employment 17 days Paid time off after one year of part-time employment
6 days Paid sick days after one year of full-time employment 6 days Paid sick days after one year of part-time employment
4 weeks Paid sabbatical after 7 year(s) of employment


  • Flexible schedule
  • Telecommute option
  • Compressed work weeks
  • Subsidized On- or Off-site Fitness


60 days Job-protected maternity leave (including FMLA/STD) 30 days Fully-paid maternity leave (does not include personal vacation or paid time off)
60 days Average length of maternity leave new mothers take60 days Job-protected paternity leave (including FMLA)
30 days Fully-paid paternity leave (does not include personal vacation or paid time off)30 days Average length of paternity leave new fathers take
60 days Job-protected parental leave for adoptive parents (including FMLA)30 days Fully-paid parental leave for adoptive parents (does not include personal vacation or paid time off)
*Employees are not required to use all their personal paid time off before taking parental leave. Not all employees are eligible for parental leave benefits.


  • On-site or near-site backup childcare center
  • Lactation room(s)
  • Paid sick leave to care for a child or relative


  • Mental health care
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)
  • Fertility treatments

Community and Environmental Impact

$410,987 Philanthropic donations in last year Anthony Barone, National Director of Facilities Leads environmental impact team
Third-Party Conducted Environmental impact audit 3 LEED certified building(s)


  • Written policy prohibits discrimination based on (at a minimum) age, disability, race/ethnicity, religious beliefs, gender and sexual orientation
  • Formal programs (such as resource groups, mentorship, networking, or other affinity groups) support professional development for: Under-represented racial/ethnic minority groups; Women; Lesbian, gay, bisexual or transgender employees
  • Non-birth parents in same-sex relationships can take parental leave
  • Medical care covers gender confirmation surgery

Leadership Diversity


Workforce Diversity




How to Get Hired

We asked Kimpton Hotels & Restaurants for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

We are a relationship based company and hire for culture first. We want to get to know the candidate as a person, not just a set of technical skills. The most successful employees at Kimpton are the ones that embrace and contribute to our culture, that lead by example, and who support and care for one another.

What can prospective employees do to get your attention?

Great candidates are the ones that come in prepared to engage us in conversation, ask us great questions and are authentic. We have extensive training for employees to learn technical skills, but we cannot teach people to provide genuine heartfelt care to others.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

We currently have 773 new openings coming up across the US.

What should interested candidates do to find out more and get started?

They can go to ( or - at the bottom of the home page click on careers, positions in all regions across the US will appear). You can also learn more about us and read reviews from current/former employees on

hiring Outlook

6,281 Forecasted positions to fill in coming year 22 Average applicants per opening
122,238 Total job applicants 24% New hires by employee referrals
24% Openings filled by current employees 35% Voluntary turnover for full-time employees
51% Voluntary turnover for part-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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