At Justworks, 100 percent of employees say their workplace is great.



This review is based on 112 employee surveys, with a 90% confidence level and a margin of error of ± 4.24. It was published on May 19, 2017. 11986 Visitors

What Employees Say

I'm proud to tell others I work here.
People celebrate special events around here.
People care about each other here.
Management is honest and ethical in its business practices.
People here are willing to give extra to get the job done.

What They Do

We asked Justworks to explain what they do. Here is what they had to say.

At Justworks, we help entrepreneurs take care of their teams through benefits, payroll and HR support, so they can focus on growing their business. We are passionate about helping small businesses succeed and it is reflected in everything we do. 

About this Company

Website: Industry: Information Technology
US Headquarters: New York, New York, 10001 US Sites: 1
US Employees: 169 Corporate Structure: Private
Founded: 2012

Justworks Customer Support Team on CX Day

Perks and Programs

We asked Justworks to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Leadership Training: There is no greater responsibility than equipping our employees with leadership development skills. We host monthly workshops for everyone to participate in which supports the development of behavior-based competencies in addition to specialized programs for our managers and other leaders. Strong, compassionate leaders have a broad organization impact. Their success is our success and we're committed to their growth and development.
  • Company-Wide Awards: We recognize those who go above and beyond their own job duties and embody our values. Our awards recognize those who see a problem or opportunity and, exercising exceptional judgment, go out of their way to address the issue. Another award recognizes employee(s) and teams who identify ways to create value through cross-functional collaboration. There are also miscellaneous Sales awards for meeting and exceeding sales goals.
  • Wellness Program: We've partnered with one of our customers to provide onsite massages, yoga, and meditation sessions to promote overall wellbeing. Our Director of Employee Success (our HR equivalent) also conducts individualized career coaching sessions in order to provide support for individuals transitioning into new roles, managing difficult situations, and building new skill sets. We conduct Wellness Days where we partner with local vendors, health coaches, and other professionals in the wellness space in order to bring unique services to the workplace.
  • Dog Friendly Environment: We value an open, casual and fun environment. Having a dog-friendly office is one way we can do that while providing flexibility. It's also a nice way to relieve stress.
  • Unlimited Paid Time Off: Enough said!
  • Unlimited Snacks & Drinks: We offer an abundance of snacks and drinks in an attempt to create a space where everyone feels cared for and nourished.
  • Company Retreats: We make the time to connect outside of the workplace. One way we do this is through our annual retreats which is the intersection of having fun while building relationships. We typically hold these retreats on beautiful campgrounds outside of NYC.
  • Citi Bike Membership: Happy healthy people promote a happy, healthy workplace. We cover this fully.
  • Monthly Team Offsites: Every team has the ability and is provided a budget to step away from the workplace together. 
  • Diversity & Inclusion: Justworks is committed to diversity and inclusion. We've created a grassroots program and have diversity ambassadors participating in the community throughout the organization.


100% Company-paid health coverage for employees 75% Company-paid health coverage for dependents


  • 401(k) or 403b Program
  • Stock options
  • Employee stock ownership plan (ESOP)
Sharing Meals


60 days Job-protected maternity leave (including FMLA/STD) 60 days Fully-paid maternity leave (does not include personal vacation or paid time off)
60 days Job-protected paternity leave (including FMLA)60 days Fully-paid paternity leave (does not include personal vacation or paid time off)
60 days Job-protected parental leave for adoptive parents (including FMLA)60 days Fully-paid parental leave for adoptive parents (does not include personal vacation or paid time off)
*Employees are not required to use all their personal paid time off before taking parental leave. Not all employees are eligible for parental leave benefits.


  • Mental health care
  • Fertility treatments

Community and Environmental Impact

40 hours Paid time off to volunteer


  • HR Director is responsible for the success of formal recruiting and retention diversity goals
  • Written policy prohibits discrimination based on (at a minimum) age, disability, race/ethnicity, religious beliefs, gender and sexual orientation
  • 4 events a year connect employees with peers from different racial/ethnic, religious or country-of-origin identities
  • Non-birth parents in same-sex relationships can take parental leave
  • Medical care covers gender confirmation surgery

Leadership Diversity


Workforce Diversity



Team Outing

How to Get Hired

We asked Justworks for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

We look for alignment with our core values above and beyond anything else: While skills are important, core values trump skills every time for us.  We can teach and develop skills, but grit, integrity and the other values cannot be taught. We also look for alignment with our mission of helping small businesses grow and scale.  When candidates are in tune with or have a connection to our mission, that tells us they will be successful here.

What can prospective employees do to get your attention?

Candidates get our attention when they are passionate about our mission and can share a personal connection - maybe their family ran a small business, or their first job was in a small business, or their best friend in college started a small business.  Finding that connection is key for someone to get our attention. We also appreciate it when candidates have done their homework about Justworks and prepare relevant questions.  When they can go beyond the role and ask questions about the business, that gets out attention in a positive way.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

We are focused on hiring for Sales, Customer Success, Software Engineering, Operations and Marketing roles. We want candidates who align with our core values and our mission of helping small businesses succeed.

What should interested candidates do to find out more and get started?

Visit our Web site to learn about the business.  Review our core values and open positions.

hiring Outlook

115 Forecasted positions to fill in coming year 53% Job Growth
139 Average applicants per opening 17,879 Total job applicants
26% New hires by employee referrals 5% Openings filled by current employees
3 Recent graduates hired 21% Voluntary turnover for full-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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