At IKEA Holding U.S. Inc., 79 percent of employees say their workplace is great.



This review is based on 492 employee surveys, with a 90% confidence level and a margin of error of ± 3.65. It was published on Aug 1, 2017. 37947 Visitors

What Employees Say

I feel good about the ways we contribute to the community.
We have special and unique benefits here.
I am able to take time off from work when I think it's necessary.
I'm proud to tell others I work here.
Management trusts people to do a good job without watching over their shoulders.

What They Do

We asked IKEA Holding U.S. Inc. to explain what they do. Here is what they had to say.

We’re a diverse group of down-to-earth, straightforward people with a passion for well-designed, functional and affordable home furnishings. We provide our co-workers with opportunities to grow professionally and individually so that together, we create a better everyday life for all.

About this Company

Website: Industry: Retail
US Headquarters: Conshohocken, Pennsylvania, 19428 US Sites: 52
Major Locations: New York, New York; Los Angeles, California; Baltimore, Maryland; Philadelphia, Pennsylvania; Miami, Florida US Employees: 16,251
Corporate Structure: Private Founded: 1984


Perks and Programs

We asked IKEA Holding U.S. Inc. to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Locally Relevant Minimum Wage: IKEA U.S. bases its minimum hourly wages on local living costs for co-workers. This is a significant development from the retail industry, which traditionally sets wages according to the local employment market. Every IKEA location has a minimum wage of $10.00 per hour or higher.
  • Healthcare Coverage: IKEA U.S. offers a competitive healthcare plan for co-workers who work 20 or more hours per week and their spouses or domestic partners. Comprehensive medical, dental, vision and prescription drug coverage includes infertility treatments, bariatric surgery, home health care and gender reassignment.
  • Career Flexibility and Growth: At IKEA, it’s not job titles or slotting people into standardized career paths. IKEA co-workers are given room to explore new jobs and new responsibilities and the training they need to grow and develop. Co-workers are encouraged to try out different career paths within IKEA (including jobs in different IKEA companies or even international assignments). It’s not unusual for a co-worker to start out part-time in customer service and move through Sales, Logistics and Safety & Security roles — up down and sideways — and end up leading a team as a location manager. In fact, at IKEA you’ll often hear, “Change jobs! Just stay at IKEA.”
  • Bonus Program for Everyone: Everyone at IKEA, no matter what position they hold, is eligible for the One IKEA Bonus Program, a performance-driven bonus system for hourly and salaried full-time and part-time co-workers that is paid annually when set goals are reached.
  • 5. Tack! (Swedish for “thank you”) Program: Under the Tack! program, all co-workers averaging 32 hours or more a week over a 52-week period receive the same amount, regardless of their department, position or salary. Part-time workers receive a pro-rated contribution dependent on their hours. Contributions are made directly into a co-worker’s individual retirement plan. This is in addition to an annual 401(k) match.
  • Life Balance Benefits: IKEA offers a wide range of benefits to help co-workers manage many aspects of work and life including round-the-clock consultations, resources and referrals for parenting, education, caring for elders, pet care, community resources, legal and financial issues and so much more: • up to $5,000 financial assistance for the adoption of each child • up to 35 days of paid adoption leave for both primary and secondary caregivers • five days of paid paternity leave • company-paid short and long-term disability • IKEA discounts.
  • IWitness Ambassador Program: IKEA IWitness supports understanding how improving opportunities for children and their families has great value. Each year, IKEA U.S. co-workers travel around the world to witness first-hand how the money from our Good Cause Campaigns, like Soft Toys for Education, makes a difference in the lives of children and refugees. In 2016, 14 IKEA U.S. co-workers have participated in three different IWitness trips: • Four co-workers traveled to rural West Virginia to visit Save the Children literacy programs funded by IKEA U.S. • Five co-workers traveled to Cambodia to visit educational programs funded by the IKEA Foundation Soft Toys for Education program. • Five co-workers traveled to rural Cameron, Texas to see the most recent IKEA U.S. wind farm purchase. You can follow our co-workers’ adventures on Instagram #IKEAUSAJourneys.
  • WeCare: Co-worker Relief Fund: WeCare is our co-worker emergency relief fund. It was created to provide assistance to co-workers who are facing financial hardship after a natural disaster or an unforeseen personal hardship. It’s a way for both IKEA and co-workers to provide help when it’s needed the most. WeCare is funded through donations from co-workers and support from IKEA.
  • Focusing on Diversity & Inclusion: “Diversity is having a mix of different people at IKEA,” said IKEA global leadership and diversity manager. “Inclusion is creating the conditions that make them succeed. And one doesn’t go without the other. Overall, equality is a human right. When people can be themselves at work, their uniqueness makes IKEA better.” In the U.S., 140 co-workers have been selected as location Diversity & Inclusion Ambassadors. Their role is to help drive local Diversity & Inclusion efforts and help co-workers build a more inclusive workplace. Ambassadors also facilitate training on the following areas: What is D&I? Why D&I is Important, Inclusion Model, Exploring Privileges, Unconscious Bias and Using Employee Resource Groups to Increase Diversity.
  • Talent Week: To create awareness of the many development and career opportunities at IKEA, all locations across the globe participated in our first annual Talent Week. In each location, co-workers: • Attended career focused workshops • Listened to panels of co-workers sharing their IKEA journeys • Signed up for one-on-one development discussions with IKEA leaders • Watched live video stream of our IKEA president conducting a Town Hall in our Service Office • Learned about new online tools to explore career opportunities. During the same week, we conducted a Meet and Greet and invited non-IKEA co-workers to meet IKEA managers and learn more about IKEA as an employer including the many development and career opportunities.


72% Company-paid health coverage for employees 72% Company-paid health coverage for dependents
72% Company-paid health coverage for part-timers 20 hours Weekly hours required for part-timers to receive health insurance
$2,500 Average Tuition Reimbursement


29 days Paid time off after one year of full-time employment 12 days Paid time off after one year of part-time employment
5 days Paid sick days after one year of full-time employment 3 days Paid sick days after one year of part-time employment


  • Flexible schedule (1% use it)
  • Telecommute option (1% use it)
  • Job sharing (1% use it)
  • Compressed work weeks (1% use it)


60 days Job-protected maternity leave (including FMLA/STD) 45 days Fully-paid maternity leave (does not include personal vacation or paid time off)
5 days Job-protected paternity leave (including FMLA)$5,000 Adoption benefit
35 days Fully-paid parental leave for adoptive parents (does not include personal vacation or paid time off)
*Employees are not required to use all their personal paid time off before taking parental leave.


  • Lactation room(s)
  • Paid sick leave to care for a child or relative


  • Mental health care
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)
  • Fertility treatments

Community and Environmental Impact

$1,014,588 Philanthropic donations in last year


  • Country HR Manager is responsible for the success of formal recruiting and retention diversity goals
  • Formal programs (such as resource groups, mentorship, networking, or other affinity groups) support professional development for: Women; Lesbian, gay, bisexual or transgender employees; Disabled employees
  • 50 events a year connect employees with peers from different racial/ethnic, religious or country-of-origin identities
  • Medical care covers gender confirmation surgery

Workforce Diversity




How to Get Hired

We asked IKEA Holding U.S. Inc. for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

Is it as fun to work at IKEA as it is to shop at IKEA? We think so and invite people to “come be yourself with us!” At IKEA, we seek down-to-earth, straightforward people who have passion for home furnishings and the desire to learn and grow right along with our business. Our co-workers come from all over the world, but share an inspiring vision: “To create a better everyday life for the many people.” How we realize this vision is based on our shared humanistic values. These values are the foundation of our work and our inclusive, empathizing, open and honest culture.

IKEA Values are: Leading by example Simplicity Striving to meet reality Constantly being “on the way” Cost-consciousness Constant desire for renewal Humbleness and willpower Daring to be different Togetherness and enthusiasm Accept and delegate responsibility  

What can prospective employees do to get your attention?

We want to hire people who are interested in home furnishings, are attracted by our company values and are friendly and willing to go the extra mile for our customers. When submitting an online application, candidates should reflect this in their cover letter and resume. 

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

With our expansion plans, we will be hiring many new hourly co-workers and managers — approximately 4,500 new co-workers in 2017.  It will be important to hire co-workers with an interest in home furnishings, who love customers and connect with our company values. In addition, we will emphasize hiring for future potential. We want co-workers who want to grow, develop and stay with IKEA.

We have a strong tradition of promoting from within. While we will continue this practice, because of the large number of people to be hired, we will need to hire a broad range of positions externally including store managers. 

What should interested candidates do to find out more and get started?

Interested candidates should visit our career page:

Open jobs are posted on the IKEA career site along with step-by-step instructions to search for jobs and submit a resume. Applicants can also register to be notified by email of new postings that match their criteria.

The career site offers information for prospective co-workers about what it’s like to work at IKEA and what types of jobs co-workers perform. A “Working at IKEA” series of co-worker testimonial videos describe our values, work environment, growth opportunities and benefits.

Candidates should also visit a store, attend store events and review our IKEA YouTube site at


hiring Outlook

146,237 Total job applicants 9% New hires by employee referrals
18% Voluntary turnover for full-time employees 71% Voluntary turnover for part-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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