At Hyland, 90 percent of employees say their workplace is great.



This review is based on 1551 employee surveys, with a 90% confidence level and a margin of error of ± 1.41. It was published on Sep 10, 2018. 20067 Visitors

What Employees Say

I am able to take time off from work when I think it's necessary.
People celebrate special events around here.
I feel good about the ways we contribute to the community.
People care about each other here.
People are encouraged to balance their work life and their personal life.

What They Do

We asked Hyland to explain what they do. Here is what they had to say.

Hyland is a leader in providing software solutions for managing content, processes and cases for organizations across the globe. For over 25 years, Hyland has enabled more than 18,000 organizations to digitalize their workplaces and fundamentally transform their operations.

About this Company

Website: Industry: Information Technology
US Headquarters: Westlake, Ohio, 44145 US Sites: 14
Major Locations: Westlake, Ohio, 44145; Andover, Massachusetts, 01810; Alpharetta, Georgia, 30005; Irvine, California, 92614; Lansing, Michigan, 48911; Lincoln, Nebraska, 68512; Phoenix, Arizona, 85012; Salt Lake City, Utah, 84111; Tampa, Florida, 33609; Olathe, Kansas, 66061 US Employees: 2,860
Employees Worldwide: 3,313 Corporate Structure: Private
Founded: 1991

Working hard at Summer of Service

Perks and Programs

We asked Hyland to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Hylanders for Hylanders: We cultivate an environment where employees are family, and we actively engage in their wellbeing. Through a grant managed by the Emergency Assistance Foundation, this relief fund allows employees to make charitable donations to assist coworkers in times of need.
  • Wellness Center – Westlake Only: We partner with a local provider, Westshore Primary Care, at the Hyland Wellness Center. We have an onsite nurse practitioner, physical therapist, behavioral health therapist and dietitian. Our employees and their families may utilize this “minute-clinic” service five days a week for things like minor illness/injury and wellness and physical exams. They may also receive vaccinations, health condition monitoring and even certain lab tests, as well as same-day prescription pick-up. This partnership gives our employees access to a network of specialists, as well as coordination of care. Hyland has been working with Be Well for the past eight years to provide on-site biometric screenings for eight branch offices. They administer a screening and then host a group session to talk about what all of the results mean. Then everyone has lunch at the office and the providers stick around to answer any questions employees may still have after the screening.
  • Onsite Child Care – Westlake only: The Hyland Child Enrichment Center is a state-licensed onsite care and learning facility for the children of employees. The CEC offers care and education to children ages six weeks through pre-K, using a Montessori-style curriculum. Each classroom prepares lesson plans that engage through age-appropriate art, music, literacy and math activities. Parents and kids enjoy additional events and visitors, like an end-of-summer party, musicians, animal experts and yoga instructors.
  • Sabbatical Program: Hyland’s four-week, paid Sabbatical Program gives eligible, full-time, domestic employees with Hyland for eight years or more the opportunity to spend a significant span of time away from work – in addition to paid time off. For this period, Hyland employees focus on connecting with family, friends, hobbies, travel, or whatever other interests they would like to pursue. The goal of the program is to give employees an opportunity to take a complete break from work so they can return recharged and reinvigorated.
  • Hyland Houses: We offer employees who have been with Hyland for seven-plus years a free week at a vacation home (employees pay a rental tax, which amounts to a total of about $175). Employees choose from one of Hyland’s seven vacation properties. They are welcome to bring their family and friends along to enjoy. Locations include Florida, New York, Las Vegas and Colorado. It’s one more way to say thank you for their dedication to Hyland.
  • Globetrotters Challenge: This eight-week wellbeing activity challenge takes employees on a virtual journey to Hyland locations all over the globe. Everyone starts at our headquarters and “walk” around the globe, stopping at each office to “meet” the rest of our Hyland family. At every Monday Morning Meeting (MMM), employees learn more about our Hyland family, and receive tips that will help increase activity levels and enhance their health. Employees log activity minutes on a platform and compete against other Hylanders for the most activity. Prizes are awarded by individual performance and team performance.
  • Financial Wellness: Hyland partners with Pete the Planner to provide all US based employees with a free personal finance program. Your Money Line is a unique learning experience designed to direct your next financial move so you never have to worry about money again. The program includes a personalized dashboard, quizzes, calculators, video courses and much more to help keep you accountable to your financial goals.
  • Sustainability initiative: With unprecedented environmental and social challenges that threaten the economy and local communities, we felt it was time to integrate sustainability into our operations. After 18 months of research on Hyland's sustainability footprint, we are excited to announce our first steps in corporate sustainability leadership, and ultimately support an accelerated transition toward a more sustainable global economy. As an organization, we will work in stages to achieve environmental neutrality and demonstrate corporate responsibility. With employee support, it is our goal to foster a diverse, inclusive and engaged work environment that holds sustainability considerations as a core part of recruitment, training and benefits.
  • Employee Resource Groups (ERGs): Hyland has four active ERGs that connect like-minded employees and serve as a resource to develop and support a diverse and inclusive workplace. These groups give employees a place to share experiences, provide coaching, and facilitate learning and professional development. Veterans Employee Resource Group (VERG) provides resources to Hyland that promote and support veterans and other military individuals. Multicultural Employee Resource Group (MERG) celebrates various cultures through education opportunities, providing moral support to members, hosting events and engaging in conversations that inspire an open and diverse culture. HylandWIN (Hyland Women in Networking) encourages and invites female Hyland employees to build one another up to their full potential by providing resources to be courageous, charismatic and knowledgeable. Hyland Pride Alliance strengthens Hyland’s active, inclusive culture to attract LGBT+ talent to Hyland and provide a network of support for Hylanders, their families and allies.
  • Nonprofit Photo Contest: Every holiday season, we encourage employees to nominate nonprofit organizations with which they are personally involved. We ask for one-to-three photos capturing the organization's impact on the community and/or the employee's involvement. In tandem, we host a Hyland-wide prize contest where employees purchase raffle tickets for an opportunity to win donated prizes. After an all-employee vote, three of the nonprofit organizations win the proceeds from ticket sales – over $50,000 last year. Not only does this promote the spirit of giving, but also it connects employees with nonprofit organizations and deepens bonds among Hyland colleagues.


50% Match of employee’s 401(k)/403b contribution up to 6% of salary80% Company-paid health coverage for employees
80% Company-paid health coverage for dependents 80% Company-paid health coverage for part-timers
30 hours Weekly hours required for part-timers to receive health insurance
Customer First mentality


25 days Paid time off after one year of full-time employment 14 days Paid time off after one year of part-time employment
4 weeks Paid sabbatical after 8 year(s) of employment 25 Days Paid time off as of first day of full-time employment
14 days Paid time off as of first day of part-time employment


  • Flexible schedule (75% use it)
  • Telecommute option (45% use it)
  • Compressed work weeks (75% use it)
  • Subsidized On- or Off-site Fitness (100% have access)
  • Medical facilities (only at headquarters)
  • Onsite Amenities (Free coffee, diet soda, pretzel rods, peanut M&Ms, Grab & Go food options, Full Service Restaurant (Diner), Catered Meetings, Massages, Haircuts, Waxing/Facials, Manicures, Yoga, Bootcamp, Spin, Conditioning, Fitcamp, Tennis Lessons, ATM, Auto Care, Car Wash & Detailing, Dry Cleaning, Notaries, Tailor, Travel Agent, Music Lessons, Child Enrichment Center, Health Coach, Dietitian, Nurse Practitioner, Physical Therapist, Behavioral Health Therapist, Same Day Prescription Pickup, Hyland Bikes, Nutrition Education, Wellness Book Club, Cooking Demos, Atrium Events (Hosted by CEO), Pop Up People Place Events (small events throughout the year for employees), Food Truck Frenzies, Family Picnic/Movie Night)


60 days Job-protected maternity leave (including FMLA/STD) 60 days Average length of maternity leave new mothers take
60 days Job-protected paternity leave (including FMLA)60 days Average length of paternity leave new fathers take
$5,000 Adoption benefit60 days Job-protected parental leave for adoptive parents (including FMLA)*


  • Lactation room(s)
  • Paid sick leave to care for a child or relative


  • Mental health care
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)
  • Fertility treatments

Community and Environmental Impact

12 hours Paid time off to volunteer $605,585 Philanthropic donations in last year
$83,249 Total company-matched employee donations in last year Wellness Program Manager Leads environmental impact team
Yes Sustainable commuting program Yes Recycling program


  • Recruiting Program Manager oversees diversity and inclusion practices
  • Written policy prohibits discrimination based on (at a minimum) age, disability, race/ethnicity, religious beliefs, gender and sexual orientation
  • Formal programs (such as resource groups, mentorship, networking, or other affinity groups) support professional development for: Under-represented racial/ethnic minority groups; Women; Lesbian, gay, bisexual or transgender employees
  • 26 events a year connect employees with peers from different racial/ethnic, religious or country-of-origin identities
  • Medical care covers gender confirmation surgery

Leadership Diversity


Workforce Diversity

Hyland Happy Hour


Enjoying Kansas BBQ

How to Get Hired

We asked Hyland for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

We encourage individuality and new and different perspectives when seeking out potential Hylanders. But there are definitely some universal attributes we look for to ensure candidates match the company’s vision and values. When the HR team conducts the first round of interviews, the primary focus is on culture fit to make sure this person will thrive in our environment. At Hyland, employees are most successful when they exhibit qualities of adaptability and the desire and ability to learn. We rely on self-starters who are always willing to offer help, ideas and expertise – regardless of position or job title – which means we look for team players who enjoy collaboration, but who are also self-motivated. Hylanders are a passionate bunch, so anyone who takes pride in a job well done can usually find a place here. And a passion for technology doesn’t hurt.

What can prospective employees do to get your attention?

When we interview candidates, it’s our job to get to know them. Similarly, it’s their job to get to know Hyland – even before they apply. Prep work is evident in applications and the interview process. The application itself includes a section in which candidates write a poem; showing creativity and enthusiasm here goes a long way. There are many ways to connect with us and “get to know the #HylandLife” as we often say on and on our social properties, including Facebook, Twitter, Instagram and LinkedIn. Candidates can seek out our new Hyland-specific blog and social profiles on Facebook and Twitter, where they can engage with our culture. We are growing and there is more to Hyland than OnBase (our prominent software platform), so if candidates can speak knowledgably about our other products like ShareBase and LawLogix, they'll make the impression that they are curious and motivated.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

We are focusing on hiring internationally, and in sales, marketing and operations, as we grow our global presence and move into new regions and territories. We will need to fill gaps that are arising as new business and leadership roles evolve. The need for these roles is a direct reflection of our success as an organization. While a background in B2B software and international experience are important, we put a strong emphasis on cultural fit. If candidates exhibit a customer-first mindset and have the motivation to learn and collaborate, we are much more likely to consider them for a position.

What should interested candidates do to find out more and get started?

The best way to find out about our current openings is to check out, where candidates can search for up-to-date opportunities and submit an online application. They can connect with Hyland’s recruiting team by registering at the careers site and providing an email address to receive updates on new jobs and opportunities. Candidates should check out the Hyland blog, find us on LinkedIn and “like” us on Facebook, as well as follow us on Twitter and Instagram, where they can learn more about the #HylandLife. We often post information about job opportunities on social media, as well as general info about our business, career events and culture. Candidates should also reach out to their professional network. If they have connections to people who work at Hyland, they may be able to get a referral from a current Hylander to include in their online application.

hiring Outlook

463 Forecasted positions to fill in coming year 34% Job Growth
55 Average applicants per opening 25,568 Total job applicants
45% New hires by employee referrals 30% Openings filled by current employees
63 Recent graduates hired 9% Voluntary turnover for full-time employees
48% Voluntary turnover for part-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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