At Hyland, 92 percent of employees say their workplace is great.



This review is based on 1056 employee surveys, with a 90% confidence level and a margin of error of ± 1.79. It was published on Jun 28, 2017. 18717 Visitors

What Employees Say

I am able to take time off from work when I think it's necessary.
I feel good about the ways we contribute to the community.
I'm proud to tell others I work here.
People care about each other here.
People celebrate special events around here.

What They Do

We asked Hyland to explain what they do. Here is what they had to say.

Hyland is a leader in providing software solutions for managing content, processes and cases for organizations across the globe. For over 25 years, Hyland has enabled more than 15,000 organizations to digitalize their workplaces and fundamentally transform their operations.

About this Company

Website: Industry: Information Technology
US Headquarters: Westlake, Ohio, 44145 US Sites: 9
Major Locations: Westlake, Ohio; Andover, Massachusetts; Charlotte, North Carolina; Irvine, California; Lansing, Michigan; Lincoln, Nebraska; Phoenix, Arizona; Salt Lake City, Utah; Tampa, Florida US Employees: 2,154
US Revenues: $420.5 million Worldwide Revenues: $430.1 million
Employees Worldwide: 2,268 Corporate Structure: Private
Founded: 1991

Our front desk crew greets everyone with a smile!

Perks and Programs

We asked Hyland to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Whole Hylander: Inspired by results from the World Happiness report, the Whole Hylander program is a 12-week wellness initiative that encourages employees to engage in one or more tracks to improve their wellbeing, which include Nutrition, Mindfulness, Community, Environment, Movement and Financial Wellbeing. Employees can participate by attending educational sessions and activities, and utilizing available resources.
  • Employee Appreciation Day: Our employees are our biggest asset, and we want to make sure that they are rewarded and recognized for all that they do. Over the past few years, we’ve expanded our Employee Appreciation Day program so that all of our employees can participate, regardless of location. Options include a paid day at a local amusement park (HQ employees are invited to Cedar Point in Sandusky, Ohio) or an additional day of paid time off. Typically, this day has fallen near Memorial Day to create an extra-long weekend. No matter what employees choose, we encourage them to enjoy the day with family, friends or coworkers.
  • Women in Tech Conference + HylandWIN: Hyland hosts Women in Tech Conferences twice a year for collegiate and professional women interested in IT careers. Attendees hear from a panel of female IT professionals who provide insight into their careers. In 2016, the conferences attracted 185 attendees. HylandWIN (Women in Networking) is an employee-led group that builds an internal network of women to help encouraged and empower members to pursue their personal and professional goals. Members have an opportunity to talk about confidence, negotiation tips and leadership opportunities. They also hear from accomplished females both at Hyland and around Northeast Ohio.
  • VERG (Veterans Employee Resource Group: We want veterans at Hyland to feel empowered, comfortable and engaged. VERG is an employee-led group that gives all Hyland veterans an opportunity to meet and benefit from shared experiences. Members meet once a month with a guest speaker to talk about company programs and benefits specific to vets and active military. For example, during open enrollment, a VA representative and a Hyland benefits administrator spoke about the legalities and issues of using veteran health care benefits alongside civilian (Hyland) benefits. VERG also helps recruit veterans to work at Hyland by going to bases and job fairs and hosting meet-and-greets.
  • Wellness Center: We partner with a local provider, Westshore Primary Care, at the Hyland Wellness Center. At HQ, we have an onsite nurse practitioner, chiropractor, physical therapist, dietitian and health coach. Our employees and their families may utilize this “minute-clinic” service five days a week for things like minor illness/injury and wellness and physical exams. They may also receive vaccinations, health condition monitoring and even certain lab tests, as well as same-day prescription pick-up. This partnership gives our employees access to a network of specialists, as well as coordination of care with the support of other medical providers.
  • Onsite Child Care: The Hyland Child Enrichment Center is a state-licensed onsite care and learning facility for the children of employees. The CEC offers care and education to children ages six weeks through pre-K, using a Montessori-style curriculum. Each classroom prepares lesson plans that engage through age-appropriate art, music, literacy and math activities. Parents and kids enjoy additional events and visitors, like an end-of-summer party, musicians, animal experts and yoga instructors.
  • Sabbatical Program: Hyland’s four-week, paid Sabbatical Program gives eligible, full-time, domestic employees with Hyland for eight years or more the opportunity to spend a significant span of time away from work – in addition to paid time off. For this period, Hyland employees focus on connecting with family, friends, hobbies, travel, or whatever other interests they would like to pursue. The goal of the program is to give employees an opportunity to take a complete break from work so they can return recharged and reinvigorated.
  • Summer of Service: Hyland has always supported employees’ efforts to give back to the community. The annual Summer of Service day engages more than 400 employees in a full day of service. Last year, we provided about $40,000 of improvements to a local special needs camp. In just a single day, we made a huge impact to this local nonprofit organization that has only one full-time maintenance person to care for their facilities. Additionally, throughout the year, departments and teams use volunteering as a team-building, morale-boosting activity, all while making a meaningful impact on a nonprofit. Hyland also offers 12 hours of paid volunteer time off for employees to use at the nonprofit of their choice for personal volunteer efforts.
  • Hyland Houses: We offer employees who have been with Hyland for seven-plus years a free week at a vacation home (employees pay a rental tax, which amounts to a total of about $175). Employees choose from one of Hyland’s six vacation properties. They are welcome to bring their family and friends along to enjoy. Locations include Florida, New York, Las Vegas and Colorado. It’s one more way to say thank you for their dedication to Hyland.
  • Hylanders for Hylanders: We cultivate an environment where employees are family, and we actively engage in their wellbeing. Through a grant managed by the Emergency Assistance Foundation, this relief fund allows employees to make charitable donations to assist coworkers in times of need.


50% Match of employee’s 401(k)/403b contribution up to 6% of salary80% Company-paid health coverage for employees
80% Company-paid health coverage for dependents 80% Company-paid health coverage for part-timers
30 hours Weekly hours required for part-timers to receive health insurance $4,000 Average Tuition Reimbursement
$10,000 Maximum Tuition Reimbursement
Sponsoring the Cleveland Marathon with a water stop not only gave us the chance to get out into the community, but also cheer on our teammates who were racing


24 days Paid time off after one year of full-time employment 24 days Paid time off after one year of part-time employment
4 weeks Paid sabbatical after 8 year(s) of employment


  • Flexible schedule (75% use it)
  • Telecommute option (45% use it)
  • Compressed work weeks (75% use it)
  • Subsidized On- or Off-site Fitness (100% have access)
  • Medical facilities (only at headquarters)
  • Onsite Amenities (Wellness Center and Health Clinic - Dietitian - Health Coach - Fitness Center - Indoor basketball and volleyball courts - Outdoor basketball and tennis courts - Meditation rooms - Walking path - Full-service diner - Haircuts - Massages - Manicures - Car wash and detailing - Dry cleaning drop-off and pick-up - Tailor - Travel agent - Music lessons - Onsite daycare.)


60 days Job-protected maternity leave (including FMLA/STD) 55 days Average length of maternity leave new mothers take
60 days Job-protected paternity leave (including FMLA)$5,000 Adoption benefit
60 days Job-protected parental leave for adoptive parents (including FMLA)*


  • Lactation room(s)
  • Paid sick leave to care for a child or relative


  • Mental health care
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)
  • Fertility treatments

Community and Environmental Impact

12 hours Paid time off to volunteer $524,599 Philanthropic donations in last year
$68,905 Total company-matched employee donations in last year Yes Recycling program


  • Recruiting Program Manager is responsible for the success of formal recruiting and retention diversity goals
  • Written policy prohibits discrimination based on (at a minimum) age, disability, race/ethnicity, religious beliefs, gender and sexual orientation
  • Formal programs (such as resource groups, mentorship, networking, or other affinity groups) support professional development for: Women

Leadership Diversity


Workforce Diversity

Members of our Veterans Employee Resource Group not only support one another, but also help potential candidates transition their military skills into Hyland careers


Teammates on and off the court take a break from their desks for a daily 20 minute volleyball match

How to Get Hired

We asked Hyland for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

We encourage individuality and new and different perspectives when seeking out potential Hylanders. But there are definitely some universal attributes we look for to ensure candidates match the company’s vision and values. When the HR team conducts the first round of interviews, the primary focus is on culture fit to make sure this person will thrive in our environment. At Hyland, employees are most successful when they exhibit qualities of adaptability and the desire and ability to learn. We rely on self-starters who are always willing to offer help, ideas and expertise – regardless of position or job title – which means we look for team players who enjoy collaboration, but who are also self-motivated. Hylanders are a passionate bunch, so anyone who takes pride in a job well done can usually find a place here. And a passion for technology doesn’t hurt.

What can prospective employees do to get your attention?

When we interview candidates, it’s our job to get to know them. Similarly, it’s their job to get to know Hyland – even before they apply. Prep work is evident in applications and the interview process. The application itself includes a section in which candidates write a poem; showing creativity and enthusiasm here goes a long way. There are many ways to connect with us and “get to know the #HylandLife” as we often say on and on our social properties, including Facebook, Twitter, Instagram and LinkedIn. Candidates can seek out our new Hyland-specific blog and social profiles on Facebook and Twitter, where they can engage with our culture. We are growing and there is more to Hyland than OnBase (our prominent software platform), so if candidates can speak knowledgably about our other products like ShareBase and LawLogix, they'll make the impression that they are curious and motivated.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

We are focusing on hiring internationally, and in sales, marketing and operations, as we grow our global presence and move into new regions and territories. We will need to fill gaps that are arising as new business and leadership roles evolve. The need for these roles is a direct reflection of our success as an organization.

While a background in B2B software and international experience are important, we put a strong emphasis on cultural fit. If candidates exhibit a customer-first mindset and have the motivation to learn and collaborate, we are much more likely to consider them for a position.

What should interested candidates do to find out more and get started?

The best way to find out about our current openings is to check out, where candidates can search for up-to-date opportunities and submit an online application. They can connect with Hyland’s recruiting team by registering at the careers site and providing an email address to receive updates on new jobs and opportunities. Candidates should check out the Hyland blog, find us on LinkedIn and “like” us on Facebook, as well as follow us on Twitter and Instagram, where they can learn more about the #HylandLife. We often post information about job opportunities on social media, as well as general info about our business, career events and culture. Candidates should also reach out to their professional network. If they have connections to people who work at Hyland, they may be able to get a referral from a current Hylander to include in their online application.

hiring Outlook

370 Forecasted positions to fill in coming year 7% Job Growth
39 Average applicants per opening 19,349 Total job applicants
49% New hires by employee referrals 25% Openings filled by current employees
74 Recent graduates hired 6% Voluntary turnover for full-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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