At Hyatt Hotels Corporation, 93 percent of employees say their workplace is great.



This review is based on 1452 employee surveys, with a 90% confidence level and a margin of error of ± 2.11. It was published on Sep 18, 2017. 80473 Visitors

What Employees Say

I'm proud to tell others I work here.
People celebrate special events around here.
I feel good about the ways we contribute to the community.
We have special and unique benefits here.
I am able to take time off from work when I think it's necessary.

What They Do

We asked Hyatt Hotels Corporation to explain what they do. Here is what they had to say.

We are in the business of caring for people so they can be their best. Our aim is to create long-term relationships built on being the most loved and preferred brand, employer and partner throughout the world.

About this Company

Website: Industry: Hospitality
US Headquarters: Chicago, Illinois, 60606 US Sites: 162
Major Locations: Chicago, Illinois, 60601; Orlando, Florida, 32819; New York, New York, 10017; San Diego, California, 92101; San Antonio, Texas, 78205; Dallas, Texas, 75207; Atlanta, Georgia, 30303 US Employees: 35,309
US Revenues: $3,710 million Worldwide Revenues: $4,400 million
Employees Worldwide: 97,828 Corporate Structure: Public
Stock Symbol: H Founded: 1957

Colleague Portraits Front Desk

Perks and Programs

We asked Hyatt Hotels Corporation to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Complimentary Hotel Stays: Hyatt colleagues are eligible to book up to 12 complimentary room nights per year at any Hyatt hotel in the world. During their stay, colleagues also receive a 50% discount on food and beverage as well as a 20% discount on all spa services.
  • Diversity Business Resource Groups: A key part of Hyatt’s diversity & inclusion efforts has been the establishment of affinity groups or Diversity Business Resource Groups (DRBG). These DRBGs can be formal or informal gatherings of colleagues who share a common cultural heritage, race, gender, age or interest. Benefits include basic business networking, mentoring each other and others in their communities and developing professionally.
  • Rest and Relaxation Lounges: In an effort to promote a relaxing atmosphere to our colleagues in-between shifts and during breaks, Hyatt provides rest and relaxation lounges where colleagues have access to computers, TVs and video games, as well as comfortable, lobby-like lounge furniture and libraries.
  • Free On-Site Dry Cleaning: Hyatt colleagues are provided with access to free on-site dry cleaning for uniforms and work suits so they do not have to worry about this during their time away from work.
  • Healthy Cost Effective Meals: Hyatt provides healthy breakfast, lunch and dinner options at our colleague dining rooms to accommodate all shifts. These meals are offered for little or no cost. Our corporate culinary team created healthy menus for colleague dining rooms using the same principles applied to our hotel restaurant menus, which focus on healthy people, a healthy planet and healthy communities.
  • Caring Fund: Many of our hotels offer the Hyatt Caring Fund which provides financial resources to colleagues in need due to unforeseen emergency circumstances. The benefit is funded 100% by hotel colleagues.
  • Compassionate Leave (Bereavement: Hyatt colleagues are eligible for a maximum of 5 days paid compassion leave (per instance) on their first day of employment. While providing leave when a colleague encounters the loss of a loved one may not sound unique, what makes the Hyatt benefit noteworthy is, it applies to anyone who is meaningful to the colleague (family, friends, pets, etc.).
  • Housekeeping Flextime Program: The housekeeping “flextime” program provides a model where room attendants can begin or end their shift when it is convenient for them. If a colleague completes their work assignments prior to the end of their shift they will be paid for a full 8 hour regardless of actual hours worked. Offering our room attendants the flexibility to choose when to start their day, work at their own pace and leave when they finish gives them a unique opportunity to increase their work and home life balance.
  • Family Assistance Leave: Hyatt colleagues are provided with a minimum of 8 weeks of paid time off (for a birth mother or other primary caregiver) or two weeks of paid time off (for a non-primary caregiver) to allow for family bonding time following the birth or adoption of a child.
  • Adoption Assistance: Hyatt colleagues are eligible for $5,000 to help cover legal fees and other costs associated with the adoption of a child.


$43,520 Average salary and additional cash compensation for Room Attendant $52,415 Average salary and additional cash compensation for Assistant Front Office Manager
100% Match of employee’s 401(k)/403b contribution up to 3% of salary78% Company-paid health coverage for employees
76% Company-paid health coverage for dependents $654 Average Tuition Reimbursement
$1,000 Maximum Tuition Reimbursement


  • 401(k) or 403b Program
  • Employee stock purchase plan (ESPP)
  • Restricted stock units
Colleague Portraits Security


20 days Paid time off after one year of full-time employment 5 days Paid time off after one year of part-time employment
12 days Paid sick days after one year of full-time employment 10 Days Paid time off as of first day of full-time employment


  • Flexible schedule
  • Telecommute option
  • Compressed work weeks
  • Subsidized On- or Off-site Fitness
  • Onsite Amenities (Colleague Dining Rooms with Food and Beverage, Fitness Facilities, Dry Cleaning Services, Relaxation Lounges, Convenience Shops)


30 days Average length of maternity leave new mothers take10 days Fully-paid paternity leave (does not include personal vacation or paid time off)*
10 days Average length of paternity leave new fathers take60 days Job-protected parental leave for adoptive parents (including FMLA)*
*All employees are eligible for parental leave benefits.


  • Lactation room(s)
  • Paid sick leave to care for a child or relative


  • Mental health care
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)
  • Fertility treatments

Community and Environmental Impact

16 hours Paid time off to volunteer $9,090,000 Philanthropic donations in last year
Global Head of Corporate Responsibility Leads environmental impact team Self-Conducted Environmental impact audit
33 LEED certified building(s) Yes Sustainable commuting program
Yes Renewable energy program Yes Carbon offset program
Yes Recycling program Yes Locally-sourced food program


  • Global Vice President Diversity & Inclusion is responsible for the success of formal recruiting and retention diversity goals
  • Written policy prohibits discrimination based on (at a minimum) age, disability, race/ethnicity, religious beliefs, gender and sexual orientation
  • Formal programs (such as resource groups, mentorship, networking, or other affinity groups) support professional development for: Under-represented racial/ethnic minority groups; Women; Lesbian, gay, bisexual or transgender employees; Disabled employees
  • 20 events a year connect employees with peers from different racial/ethnic, religious or country-of-origin identities
  • Non-birth parents in same-sex relationships can take parental leave
  • Medical care covers gender confirmation surgery

Leadership Diversity


Workforce Diversity

Colleague Portraits Chef


Colleague Portraits Doorman

How to Get Hired

We asked Hyatt Hotels Corporation for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

To support our purpose of "caring for people so they can be their best", we strive to find individuals who identify with a strong sense of care.  Additionally, we look for employees with innate service skills, who are creative and innovative, who are hard working, who are helpful and supportive to guest and colleagues, who are adapatable and who are team players.  

What can prospective employees do to get your attention?

To gain Hyatt's attention, prospective employees can show their ability to care for others and support their community.  It is helpful to see and get to know their authentic self - Hyatt prefers authenticity over perfection.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

In the coming year, we are looking for individuals who can go beyond their skillset or trade and want to make a difference in the lives of others.  We have a variety of position avaliable but have a strong focus on culinary and engineering.

What should interested candidates do to find out more and get started?

To learn more about Hyatt interested candidates can follow us on social media and discover what they like about us.  They can learn about our brands and positions to help them understand who we are and if it would be a good fit for them.  Additionally, candidates can visit our career website to create a career profile or apply for a position.  Interested candidates are also welcome to visit local properties to experience our culture.

hiring Outlook

14,068 Forecasted positions to fill in coming year 1% Job Growth
13 Average applicants per opening 233,480 Total job applicants
0% New hires by employee referrals 36% Openings filled by current employees
150 Recent graduates hired 17% Voluntary turnover for full-time employees
31% Voluntary turnover for part-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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