At Hyatt Hotels Corporation, 94 percent of employees say their workplace is great.



This review is based on 1227 employee surveys, with a 90% confidence level and a margin of error of ± 2.31. It was published on Sep 9, 2016. 25900 Visitors

What Employees Say

I'm proud to tell others I work here.
When I look at what we accomplish, I feel a sense of pride.
I feel good about the ways we contribute to the community.
Our facilities contribute to a good working environment.
I can be myself around here.

What They Do

We asked Hyatt Hotels Corporation to explain what they do. Here is what they had to say.

We are in the business of caring for people so they can be their best. Our aim is to create long-term relationships built on being the most loved and preferred brand, career and partner throughout the world.

About this Company

Website: Industry: Hospitality
US Headquarters: Chicago, Illinois US Sites: 155
Major Locations: Chicago, Illinois; Orlando, Florida; New York, New York; San Diego, California; San Antonio, Texas US Employees: 41,284
US Revenues: $3,494 million Worldwide Revenues: $4,328 million
Employees Worldwide: 100,000 Corporate Structure: Public
Stock Symbol: NYSE: H Founded: 1957


Perks and Programs

We asked Hyatt Hotels Corporation to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Complimentary Hotel Stays: Hyatt colleagues are eligible to book up to 12 complimentary room nights per year at any Hyatt hotel in the world. During their stay, colleagues also receive a 50% discount on food and beverage as well as a 20% discount on all spa services.
  • Diversity Business Resource Groups: A key part of Hyatt’s diversity & inclusion efforts has been the establishment of affinity groups or Diversity Business Resource Groups (DRBG). These DRBGs can be formal or informal gatherings of colleagues who share a common cultural heritage, race, gender, age or interest. Benefits include basic business networking, mentoring each other and others in their communities and developing professionally.
  • Rest and Relaxation Lounges: In an effort to promote a relaxing atmosphere to our colleagues in-between shifts and during breaks, Hyatt provides rest and relaxation lounges where colleagues have access to computers, TVs and video games, as well as comfortable, lobby-like lounge furniture and libraries.
  • Free On-Site Dry Cleaning: Hyatt colleagues are provided with access to free on-site dry cleaning for uniforms and work suits so they do not have to worry about this during their time away from work.
  • Healthy Cost Effective Meals: Hyatt provides healthy breakfast, lunch and dinner options at our colleague dining rooms to accommodate all shifts. These meals are offered for little or no cost. Our corporate culinary team created healthy menus for colleague dining rooms using the same principles applied to our hotel restaurant menus, which focus on healthy people, a healthy planet and healthy communities.
  • Caring Fund: Many of our hotels offer the Hyatt Caring Fund which provides financial resources to colleagues in need due to unforeseen emergency circumstances. The benefit is funded 100% by hotel colleagues.
  • Compassionate Leave (Bereavement): Hyatt colleagues are eligible for a maximum of 5 days paid compassion leave (per instance) on their first day of employment. While providing leave when a colleague encounters the loss of a loved one may not sound unique, what makes the Hyatt benefit noteworthy is, it applies to anyone who is meaningful to the colleague (family, friends, pets, etc.).
  • Housekeeping Flextime Program: The housekeeping “flextime” program provides a model where room attendants can begin or end their shift when it is convenient for them. If a colleague completes their work assignments prior to the end of their shift they will be paid for a full 8 hour regardless of actual hours worked. Offering our room attendants the flexibility to choose when to start their day, work at their own pace and leave when they finish gives them a unique opportunity to increase their work and home life balance.


$32,435 Average salary and additional cash compensation for Room Attendant $46,896 Average salary and additional cash compensation for Assistant Front Office Manager
77% Company-paid health coverage for employees (The amount above applies to all benefits eligible employees.) 76% Company-paid health coverage for dependents
$1,000 College Tuition Reimbursement


  • 401(k)
  • Employee stock purchase plan
  • Health insurance for retirees
  • Pre-tax savings account
  • Restricted stock units to employees
  • Long-term care insurance to employees


  • Free snacks during the day
  • Free lunch on a regular, daily basis
  • Free breakfast foods on a regular, daily basis
  • On-site package/mailing service
  • Fitness classes
  • Convenience store
  • Subsidized public transportation
  • Free beverages during the day
  • Subsidized lunch on a regular, daily basis
  • Personal concierge service
  • Discount ticket sales
  • Weight watchers meetings
  • Dry cleaning


20 days Paid time off after one year of full-time employment 5 days Paid time off after one year of part-time employment
12 days Paid sick days after one year of full-time employment


  • Flexible schedule
  • Compressed work weeks
  • Telecommute option


  • Lactation room(s)
  • Paid sick leave to care for a child or relative
  • Elder care resources


  • Medical care
  • Vision care
  • Mental health care
  • Fertility treatments
  • Dental care
  • Prescription drug subsidy
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)


  • Breast cancer screening
  • Blood pressure screening
  • Fitness center (at all locations)
  • Cholesterol tests
  • Flu shots
  • Subsidized offsite gym memberships

Community Involvement & Philanthropy

16 hours Paid time off to volunteer $7,200,000 Philanthropic donations in last year


  • Tyronne Stoudemire, Vice President, Global Diversity & Inclusion is accountable to formal diversity goals for employee recruitment and retention
  • Formal programs support professional development for: Under-represented racial/ethnic minority groups; Women; Lesbian, gay, bisexual or transgender employees; Disabled employees; Speakers of English as a second language
  • 20 events a year connect employees with peers from different racial/ethnic, religious or country-of-origin identities
  • Married employees in same-sex or heterosexual relationships receive the same benefits
  • Non-birth parents in same-sex relationships can take parental leave

Executive Diversity




How to Get Hired

We asked Hyatt Hotels Corporation for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

Our search for talent has evolved from and is guided by the belief that hiring individuals with tremendous passion about caring for others will produce better results than simply focusing on prior experience.  Hyatt’s Leadership Profile is the most concise articulation of the exact characteristics we seek in prospective candidates, and defines five attributes that are most essential to a leader’s success within our company.  We intentionally arranged the characteristics in order of importance:  CARE, SERVE, LEARN, ADAPT, ACHIEVE.   When we interact with potential candidates, assessing their capacity to exhibit these behaviors is a key predictor of how well they will fit into our company’s culture, ultimately to be successful, and grow at Hyatt.

What can prospective employees do to get your attention?

Hyatt's recruiting team has a strong presence on social media sites such as Facebook, Twitter, LinkedIn and YouTube to promote career opportunities. Prospective candidates can get our attention by engaging with our recruiting team through these channels.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

Our aim is to recruit, retain and develop high performing, talented and engaged colleagues with diverse backgrounds and perspectives. We believe the more globally inclusive we are in terms of culture, race, ethnic origin, gender, sexual orientation, age, abilities, perspectives and styles of thinking, the stronger, more culturally invested and valued our company will be around the world.

What should interested candidates do to find out more and get started?

To learn more about what it means to be a part of the "Hyatt Family", interested candidates should begin their career search by following us on social media and visiting the Hyatt careers site –

hiring Outlook

13,500 Job openings forecast for coming year -0% Job Growth
12 Average applicants per opening 228,201 Applications received
15,386 Positions filled in past year 23% New hires by employee referrals
7,589 New positions created 686 Jobs filled by current employees
Yes Recruits on college campuses 135 New graduates hired
17% Voluntary turnover for full-time employees 23% Voluntary turnover for part-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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