At Hilton, 89 percent of employees say their workplace is great.



This review is based on 1659 employee surveys, with a 90% confidence level and a margin of error of ± 1.99. It was published on Sep 29, 2016. 26569 Visitors

What Employees Say

I'm proud to tell others I work here.
When I look at what we accomplish, I feel a sense of pride.
Management is competent at running the business.
Management is honest and ethical in its business practices.
Management trusts people to do a good job without watching over their shoulders.

What They Do

We asked Hilton to explain what they do. Here is what they had to say.

Hilton is a leading global hospitality company, comprising more than 4,700 properties in 104 countries and territories. Hilton has a portfolio of 13 brands and an award-winning customer loyalty program, Hilton HHonors.

About this Company

Website: Industry: Hospitality
US Headquarters: McLean, Virginia US Sites: 342
Major Locations: Orlando, Florida; New York, New York; Chicago, Illinois; Honolulu, Hawaii; Las Vegas, Nevada US Employees: 62,289
Worldwide Revenues: $11,300 million Employees Worldwide: 165,506
Corporate Structure: Public Stock Symbol: HLT
Founded: 1919

Perks and Programs

We asked Hilton to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Best-in-Class Parental Leave: All new parents receive two weeks paid time off, plus an additional eight weeks for new birth mothers. And adoptive parents are reimbursed up to $10,000.
  • Team Member Travel: Go Hilton Team Member Travel Programs offer deep discounts on room rates and food and beverage for Team Members plus Hilton HHonors loyalty points.
  • GED Assistance: Leading the hospitality industry, Hilton pays the full cost for Team Members who want to pursue their GED certificate and grow their careers.
  • Team Member Resource Groups (TMRGs): We have seven different TMRGs, with over 2,000 Team Members, representing and celebrating our diverse workforce. TMRGs represent African Americans, Veterans, and more.
  • Heart of House: As part of creating a Great Environment, we are renovating the back of house for Team Members, including Team Member restaurants that rival our front of house restaurants.
  • Operation:Opportunity: We are three years into Operation:Opportunity, our five-year commitment to hire 10,000 U.S. military veterans and spouses, and have already hired more than our goal.
  • The Leadership Index: Leaders at Hilton are held accountable for Team Member engagement. Ten percent of their bonus is tied to applicable questions from the Global Team Member Survey.
  • Global Celebration of Service: During this month-long annual celebration, Team Members across Hilton come together to volunteer on a wide range of environmental, social and governance issues and community projects.
  • Commitment to Youth: We aspire to hire 15,000 young people by 2019, and have impacted nearly 400,000 young people through programs like Careers@Hilton Live: Youth in Hospitality Month.
  • Our Leadership Development Framework: E3: Our framework enables our Team Members to succeed at all levels. E3 includes Elevate for emerging leaders, Engage for established leaders, and Excel for enterprise leaders.


100% 401(k) match of employee's contribution, up to 4% of an employee's salary73% Company-paid health coverage for employees
70% Company-paid health coverage for dependents 73% Company-paid health coverage for part-timers
30 hours Weekly hours required for part-timers to receive health insurance $1,200 College Tuition Reimbursement


  • 401(k)
  • Stock options to employees
  • Pre-tax savings account
  • Restricted stock units to employees


  • Free snacks during the day
  • Subsidized lunch on a regular, daily basis
  • Fitness classes
  • Weight watchers meetings
  • Dry cleaning
  • Free beverages during the day
  • On-site package/mailing service
  • Car wash
  • Convenience store
  • Banking


22 days Paid time off after one year of full-time employment 11 days Paid time off after one year of part-time employment
Set days Paid sick days after one year of full-time employment


  • Flexible schedule
  • Compressed work weeks
  • Telecommute option


60 days Job-protected maternity leave45 days Fully-paid maternity leave (does not include personal vacation or paid time off)
60 days Job-protected paternity leave60 days Fully-paid paternity leave (does not include personal vacation or paid time off)
$10,000 Adoption benefit60 days Job-protected parental leave for adoptive parents
10 days Fully-paid parental leave for adoptive parents (does not include personal vacation or paid time off)
*Employees are not required to use all their personal paid time off before taking parental leave. All employees are eligible for parental leave benefits.


  • Lactation room(s)
  • Elder care resources


  • Medical care
  • Vision care
  • Mental health care
  • Fertility treatments
  • Dental care
  • Prescription drug subsidy
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)


  • Flu shots
  • Fitness center (at some locations)

Community Involvement & Philanthropy

$5,000,000 Philanthropic donations in last year $75,000 Total company-matched employee donations in last year


  • SVP of Talent and Rewards is accountable to formal diversity goals for employee recruitment and retention
  • Formal programs support professional development for: Under-represented racial/ethnic minority groups; Women; Lesbian, gay, bisexual or transgender employees; Disabled employees
  • 300 events a year connect employees with peers from different racial/ethnic, religious or country-of-origin identities
  • Married employees in same-sex or heterosexual relationships receive the same benefits
  • Non-birth parents in same-sex relationships can take parental leave
  • Medical care covers gender reassignment surgery

Executive Diversity




How to Get Hired

We asked Hilton for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

Fit is a two-way street. We seek people who are engaged by our Mission and we hire people who demonstrate that they want to and will live our shared Values and heartfelt culture. The resources, procedures, and tools we have in place ensure that the people we hire share our Values and heartfelt culture, and that it’s a great fit for them and for us. The process also ensures that everyone, regardless of the outcome, experiences The Heart of Hilton throughout the candidate journey.

What can prospective employees do to get your attention?

We seek Team Members who embody our shared Values and heartfelt culture. Complementing our Values, we also seek Team Members who demonstrate: * Passion: We show passion in the work we are doing individually, as teams, and as a company. * Judgment: We demonstrate the ability to ask the right questions to get the job done. * Collaboration: Extending our Value of Teamwork, we demonstrate a history of collaborative work, not only with our teams, but cross-functionally as well. * Customer Focus: We believe that customer satisfaction should be second nature. * Results: We have the ability to achieve the results desired, as well as the flexibility to adjust the plan to achieve a better result.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

We hire almost 60,000 Team Members each year and are searching for candidates to fill our many opportunities across all regions, functions, and position levels. We continue to focus on diversity and veteran populations across these opportunities. We seek to hire people who are engaged in our Mission and have a commitment to creating heartfelt experiences for Guests, meaningful opportunities for Team Members, high value for Owners, and a positive impact in our Communities.

What should interested candidates do to find out more and get started?

First and foremost, our Hilton Careers Website ( offers a wealth of resources to help job seekers find the right fit, regardless of location, talent area, brand, property, or corporate office. The site introduces them to our Values, our heartfelt culture, job postings, and other important information.  We invite you to join our Talent Network where candidates can receive company news and job openings specific to them. Also, follow us on social media to learn more about our culture! Check out Facebook for company news and job openings, see our Team Member thoughts on Glassdoor, and view a “Day in the Life” of our Team Members on Instagram!

hiring Outlook

42 Average applicants per opening 929,056 Applications received
32,217 Positions filled in past year 11% New hires by employee referrals
9,641 New positions created 6,145 Jobs filled by current employees
Yes Recruits on college campuses 17% Voluntary turnover for full-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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