Hilton is a leading global hospitality company, comprising more than 5,400 managed and franchised properties in 106 countries and territories. Hilton has a portfolio of 14 brands and an award-winning customer loyalty program, Hilton Honors.
How to Get Hired
We asked Hilton for some inside information on how to get hired at the organization. Here is what they had to say.
What key characteristics tell you a prospective employee will be a great fit for your company?
Fit is a two-way street. We seek people who are engaged by our Mission and we hire people who demonstrate that they want to and will live our shared Values and heartfelt culture. The resources, procedures, and tools we have in place ensure that the people we hire share our Values and heartfelt culture, and that it’s a great fit for them and for us. We strive to ensure that every candidate, regardless of the outcome, experiences The Heart of Hilton throughout the applicant journey.
What can prospective employees do to get your attention?
We seek Team Members who embody our shared Values and heartfelt culture. Complementing our Values, we also seek Team Members who demonstrate:
• Passion: We show passion in the work we are doing individually, as teams, and as a company.
• Judgment: We demonstrate the ability to ask the right questions to get the job done.
• Collaboration: Extending our Value of Teamwork, we demonstrate a history of collaborative work, not only with our teams, but cross-functionally as well.
• Customer Focus: We believe that customer satisfaction should be second nature.
• Results: We have the ability to achieve the results desired, as well as the flexibility to adjust the plan to achieve a better result.
Are there any positions or types of candidates you are particularly focused on hiring in this coming year?
We hire 60,000 Team Members each year around the world. We seek candidates for hotels and corporate positions across all regions, functions, and position levels. We continue to focus on diversity, globally, and veteran populations in the US. We seek to hire people who are engaged in their local community, embrace our Mission and demonstrate a commitment for creating heartfelt experiences for guests, meaningful opportunities for their Team Members, high value for owners, and a positive impact to communities where they live and work.
What should interested candidates do to find out more and get started?
First and foremost, our Hilton Careers Website (Jobs.Hilton.com) offers a wealth of resources to help job seekers find the right fit, regardless of location, talent area, brand, property, or corporate office. The site introduces them to our Values, our heartfelt culture, job postings, and other important information. We invite you to join our Talent Network where candidates can receive company news and job openings specific to them. Also, follow us on social media to learn more about culture! Check out Facebook for company news and job openings, check out our Team Member thoughts on Glassdoor, and see a “Day in the Life” of our Team Members on Instagram!