Granada helps companies better communicate with their customers. We offer boutique customer support services to clients that demand the highest institutional standards and need a delivery model that is built-to-suit to their needs.
All of our solutions are co-designed with our clients based on their particular needs.
How to Get Hired
We asked Granada Corporation for some inside information on how to get hired at the organization. Here is what they had to say.
What key characteristics tell you a prospective employee will be a great fit for your company?
The key characteristics needed to be successful include: Be self-motivated. Develop excellent product knowledge. Maintain a positive attitude. Be able to develop an excellent rapport. Have exceptional listening skills. Have a strong desire to succeed.
What can prospective employees do to get your attention?
We are looking for talented call handling experts who have a positive outlook on life and a "can-do" attitude. If you want to work for a company where you actually mean something- instead of "just another person in a seat", we invite you to submit your resume at https://granadacorp.applicantpro.com/jobs/. Our team will be happy to share more information about the position. Aside from being one of the most stellar companies to work for, Granada is also an equal opportunity employer!
Are there any positions or types of candidates you are particularly focused on hiring in this coming year?
We offer both Hispanic specialized and English boutique contact center services. Acquisition Services: Inbound customer acquisition, outbound enrollment support and lead management, chat sales, up-selling, email marketing, and mobile lead generation. Support Services: Inbound customer service, inbound technical support, inbound billing service, inbound early stage collections, chat support, email support. Retention Services: Inbound and outbound retention, inbound and outbound win-back, net promoter score surveys, customer loyalty, outbound mystery shopper, customer satisfaction.
What should interested candidates do to find out more and get started?
Interested candidates can find out more about us on our website at: www.GranadaCorp.com or apply for one of our open positions at: https://granadacorp.applicantpro.com/jobs/