At First American Equipment Finance, 95 percent of employees say their workplace is great.



This review is based on 187 employee surveys, with a 90% confidence level and a margin of error of ± 2.03. It was published on Nov 13, 2017. 13632 Visitors

What Employees Say

People celebrate special events around here.
People here are willing to give extra to get the job done.
Management is competent at running the business.
Our facilities contribute to a good working environment.
I am able to take time off from work when I think it's necessary.

What They Do

We asked First American Equipment Finance to explain what they do. Here is what they had to say.

First American provides equipment leasing and financing to mid-sized and large U.S. businesses and nonprofits.  Our customers have thousands of choices, and to earn their loyalty we must work harder and provide better service than anyone else.

About this Company

Website: Industry: Financial Services & Insurance
US Headquarters: Fairport, New York, 14450 US Sites: 3
Major Locations: Fairport (Rochester), New York, 14450; Los Angeles, California, 90071; New York, New York, 10022 US Employees: 211
US Revenues: $51.7 million Worldwide Revenues: $51.7 million
Corporate Structure: Public Founded: 1994

First American's vision is to become the best company to work for, and the best company to work with

Perks and Programs

We asked First American Equipment Finance to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Work Life Balance: Work Life balance is a core company initiative. Every employee has a state-of-the-art laptop for flexibility and mobility. High-quality company-subsidized day care is available nearby. Employees receive free access to an on-site health club. Locally-grown organic vegetables are delivered to the office weekly during the growing season.
  • World Class Rewards: High achieving sales and service professionals can earn the President’s Club all-inclusive trip to an exotic location, such as the Cayman Islands. Employees who receive perfect survey responses from customers receive cash compensation. Innovators and service leaders receive companywide recognition and reward gifts. First American also offers profit sharing and bonuses.
  • Culture + Communications Committee: Employee empowerment and “a seat at the table” is one of the hallmarks of First American’s philosophy. The Culture + Communications Committee was recommended by a newly-hired employee, and has grown to become a key part of our culture. The all-volunteer Culture and Communications Committee is staffed by front-line employees who rigorously work toward making First American the Best Company to Work For. From training and career development, to office space, to work/life balance, this Committee is energized and empowered to make a difference. And they do.
  • FA Scholars Program: The FA Scholars program focuses on developing top potential talent within the organization. Future leaders have the opportunity to develop their skills through the University of Rochester Simon Graduate School of Business Accelerated Professional MBA program. The Simon School is a top ranked business school by U.S. News and World Report, Financial Times, and Bloomberg Business Week. The scholarship is worth $20,000 annually.
  • FAB - First American in Balance: The FAB Team is an employee-driven initiative with a mission to help colleagues at First American find balance in their lives. This comprehensive and coordinated health promotion program includes standing desks, free on-site health club membership, annual Biggest Winner weight loss challenge, a free on-site Biometric screening clinic, free on-site flu shots for employees and their family members, in-office yoga classes, and a Holiday Stress Recess massage chair event.
  • FA Mentors Program: The FA Mentors Program provides colleagues with the opportunity for peer learning and career development. This program matches experienced and knowledgeable colleagues with colleagues who want to grow their skills and overall business acumen. The FA Mentors program is available to all colleagues and includes parameters, guidelines, and structures to ensure success.
  • Volunteer Time Off (VTO: At First American, our philosophy has long been that being a good neighbor is good business. That is why each employee receives 12 hours of Volunteer Time Off (VTO) to use as they see fit each year. Some of the initiatives include board-level participation in worthwhile charities, providing free Financial Literacy programs for low-income students, delivering Thanksgiving meals, Angel Tree holiday gifts for deserving children, volunteering at the Rochester PBS fundraising drive, participating in the Corporate Challenge, building Habitat homes, and volunteering at the American Diabetes Association Tour De Cure.
  • Chairman's Award: In a culture that is committed to recognition and reward, the Chairman’s Award stands above the rest. It is our company’s highest honor. The Chairman’s Award is presented to a First American colleague who consistently demonstrates the values, character, integrity, and professionalism at the highest level. The recipient of the annual award is nominated by their peers, and the finalists – along with the award winner – are recognized by the CEO at a formal companywide Chairman’s Award dinner. The annual recipient’s name is added to a crystal plaque, and the winner attends the 5-night, all-inclusive President’s Club awards trip.
  • FAEF + Family: First American is intended to be a place where our colleagues can achieve their full professional and personal potential. That idea goes far beyond perks – and even career opportunity. It involves a holistic approach – which includes employees’ families. For this reason, there are many, many family-friendly programs at First American, irrespective of what kind of family you may have: kids trick-or-treat, Take Your Kids to Work Day, domestic partner coverage, a spouse or partner is invited to the Holiday Party and President’s Club, paid maternity/paternity leave, adoption assistance, work from home flexibility, laptops for mobility, pet-friendly Summer Picnic, and families and friends are welcome to monthly offsite FAEF+FUN events, such as outings to see sporting events, or visit the zoo, an amusement park, a corn maze, and more.
  • Perfect Surveys: Sales and Service professionals who receive PERFECT survey responses from customer loyalty surveys receive cash awards, as well as recognition on digital signs and at companywide meetings.


$123,572 Average salary and additional cash compensation for Sales 50% Match of employee’s 401(k)/403b contribution up to 6% of salary
50% Company-paid health coverage for employees 50% Company-paid health coverage for dependents
50% Company-paid health coverage for part-timers 20 hours Weekly hours required for part-timers to receive health insurance
$20,000 Average Tuition Reimbursement
Every time a client e-signs their documents, First American plants a tree.


25 days Paid time off after one year of part-time employment


60 days Job-protected maternity leave (including FMLA/STD) 35 days Fully-paid maternity leave (does not include personal vacation or paid time off)
55 days Average length of maternity leave new mothers take60 days Job-protected paternity leave (including FMLA)
5 days Fully-paid paternity leave (does not include personal vacation or paid time off)5 days Average length of paternity leave new fathers take
$5,000 Adoption benefit60 days Job-protected parental leave for adoptive parents (including FMLA)
*Employees are not required to use all their personal paid time off before taking parental leave.


  • Lactation room(s)
  • Paid sick leave to care for a child or relative


  • Mental health care
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)
  • Fertility treatments

Community and Environmental Impact

12 hours Paid time off to volunteer $60,000 Philanthropic donations in last year
Assistant Vice President Leads environmental impact team Yes Sustainable commuting program
Yes Renewable energy program Yes Recycling program
Yes Locally-sourced food program


  • Non-birth parents in same-sex relationships can take parental leave

Leadership Diversity


Workforce Diversity

At First American, colleagues enjoy challenges, camaraderie, and a seat at the table.


First American has a merit-based, high-performance culture.

How to Get Hired

We asked First American Equipment Finance for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

We hire people who want to accomplish great things in their career and in life.  Our smart, driven staff hold degrees from top universities and exhibit strong long-term potential.  We believe in the power of small teams to get work done, so prospective employees must have demonstrated experience in contributing on high-performing teams.

What can prospective employees do to get your attention?

We hire career-minded professionals who have an established track record of academic and professional achievement and the desire to accomplish something extraordinary in their career.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

First American has a limited number of positions available in Rochester, NY for exceptionally talented commercial lending officers, project management professionals, and finance professionals. We are recruiting a diverse group of high potential professionals with a passion for growth. We also work with many local colleges and universities for our professional internship program, and hire early career professionals for our Commercial Lending Development Program.

What should interested candidates do to find out more and get started?

At First American, employees enjoy a fast-paced, energetic and professional atmosphere that revolves around agile teams.  We strongly believe in helping our employees develop their fullest potential.  We encourage this development by offering internal and external training, a professional business environment, and high-level responsibilities.  At First American, employees have the opportunity to work alongside top-notch professionals in the finance industry at our Rochester, NY headquarters.  Ambitious professionals with “integrity smarts” are encouraged to go to

hiring Outlook

30 Forecasted positions to fill in coming year 49% Job Growth
30 Average applicants per opening 2,102 Total job applicants
47% New hires by employee referrals 33% Openings filled by current employees
6 Recent graduates hired 6% Voluntary turnover for full-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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