At Farmers Insurance, 83 percent of employees say their workplace is great.

EMPLOYEE RATINGS

     

This review is based on 2897 employee surveys, with a 90% confidence level and a margin of error of ± 1.42. It was published on Sep 10, 2018. 32731 Visitors

What Employees Say

I feel good about the ways we contribute to the community.
91%
 
I am given the resources and equipment to do my job.
91%
 
People care about each other here.
89%
 
People here are given a lot of responsibility.
89%
 
Management is honest and ethical in its business practices.
88%
 

What They Do

We asked Farmers Insurance to explain what they do. Here is what they had to say.

We have an unwavering commitment to uphold our founding ideals to provide industry-leading insurance products and first-rate services to the customers we're privileged to serve.

About this Company

Website: https://www.farmers.com/ Industry: Financial Services & Insurance
US Headquarters: Woodland Hills, California, 91367 US Sites: 167
Major Locations: Phoenix, Arizona, 85053; Caledonia, Michigan, 49316; Oklahoma City, Oklahoma, 73412; Olathe, Kansas, 66061; Austin, Texas, 78727 US Employees: 20,541
US Revenues: $19,908 million Corporate Structure: Private
Founded: 1928

Farmers Claims Catastrophe Response Team in Houston worked hard to assist customers immediately after Hurricane Harvey

Perks and Programs

We asked Farmers Insurance to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Retirement Savings Program: Farmers® offers a very competitive 401(k) program with a company match on the first 6% of eligible pay. Beginning January 1, 2019, Farmers will enhance the 401(k) plan by adding a new 4% base company contribution, automatic enrollment and automatic contribution increases – to help employees save for retirement. Farmers believes that every employee should benefit financially from a retirement plan and aims to help, as well as educate employees, on the benefits of a 401(k) strategy.
  • Tuition Assistance Program: Farmers wants to give all employees resources to help them achieve their goals. To this end, Farmers has secured discounts with several institutions across the country for advanced degrees including a bachelor's or master's degree that can help employees advance their career. Tuition assistance to offset costs includes 90 percent of tuition and 100 percent books and fees up to $5,250 a year. Along with tuition assistance, Farmers also offers many classes for employees to build business literacy and provides assistance with covering professional exam fees and course materials.
  • Bonuses: The Short-Term Incentive Plan (STIP) is a pay-for-performance program that recognizes employee contributions to business results. Current STIP measures three equally-weighted pillars that focus on business goals that award monetary success based on that year’s performance.  Farmers is committed to attracting, developing, and retaining top talent to help meet our organization’s goals. Having our current employees consistently identify and refer people to Farmers is a crucial part of our overall Talent Acquisition Strategy. Monetary awards are available for these types of referrals.
  • Volunteer Incentive Program: Giving back to local communities in which our employees and customers live, work, and play aligns with who we are as an organization. Supporting causes that our employees care about is a key piece of our programs. To achieve this, Farmers offers the Volunteer Incentive Program – a rewards program that allows our employees to donate up to $500 per year to a charity of their choosing based on the volunteer hours donated. We also offer a $500 matching program for educational institutions supported directly by our employees.
  • Props!: Props! is Farmers official program for recognizing the performance and  behavior of employees and celebrating milestones. Recognition is a key driver of employee engagement at Farmers as we know engaged employees are the foundation of our success. Props! is not only a platform, it’s a philosophy for recognizing and rewarding employees.  Props! is an interactive and social recognition site that allows us to celebrate our employees, earn points to redeem for merchandise, event tickets and travel, and honor service anniversaries in different and fun ways.
  • Employee Resource Groups: Our culture supports employees in bringing their whole selves to work. Employee Resource Groups (ERGs) are groups of employees who join together at Farmers® based on shared characteristics, interests, or life experiences. The nine ERGs created at Farmers are assembled to build strategic relationships internally and externally with key groups and individuals to support business growth outcomes.
  • Farmers Family Fund: Farmers® employees have a history of giving their time and money to help support others, including their co-workers in need. The Farmers® Family Fund was designed to respond when employees experience significant and immediate financial hardship caused by an emergency outside of their control. To date, 5,110 employees contribute to the fund and $1,845,929.36 in total grants have been administered to employees in need.
  • Dress for your day: Dress for your day allows all employees the flexibility to wear what they want to work every day to feel comfortable and productive during their work hours. While this doesn't mean "anything goes," it does allow for casual clothing, including jeans.
  • Catastrophe Response Team: Formed on Sept. 1, 1996, the Catastrophe Response Team marks 20 years of outstanding response to catastrophes. Developed to more efficiently respond to large claim events after the Northridge earthquake in California in 1994, Catastrophe Response Team members are committed to assisting our customers nationwide. Since that time, the Catastrophe Response Team has helped customers who experienced wildfires in California; tornadoes in Joplin, Missouri and Moore, Oklahoma; Hurricanes Katrina, Ike, Rita, Harvey and Irma and hundreds of other events. The team also frequently volunteers while deployed to disasters, giving back to communities in any way they can.
  • Onsite Perks: Farmers onsite amenities include cafes that are designed according to the preferences of employees. Based on an employee preference survey, the cafes include a grill, salad bar, deli, and made-to-order and on-the-go offerings. Dining, collaboration and relaxation spaces are also available to employees. Additionally, employees have ongoing, multiple opportunities to get involved in fitness activities. These include yoga and other exercise classes, as well as our complimentary gym and locker room facilities at some locations.

COMPENSATION BY THE NUMBERS

100% Match of employee’s 401(k)/403b contribution up to 6% of salary81% Company-paid health coverage for employees (for The percentage above applies to all employees enrolled in a Company-sponsored medical plan.)
81% Company-paid health coverage for dependents (for The percentage above applies to all employees' dependents enrolled in a Company-sponsored medical plan.) 81% Company-paid health coverage for part-timers
20 or more hours per week hours Weekly hours required for part-timers to receive health insurance $2,178 Average Tuition Reimbursement
Collaboration is one of the keys to driving innovation at Farmers, which is why we have many dynamic working spaces for our employees.

WORK-LIFE BALANCE BY THE NUMBERS

29 days Paid time off after one year of full-time employment 22 Days Paid time off as of first day of full-time employment

WORK-LIFE BALANCE PROGRAMS

  • Telecommute option (17% use it)
  • Compressed work weeks
  • Subsidized On- or Off-site Fitness (40% have access)
  • Onsite Amenities (fitness center, credit unions, mother's rooms, food services, company stores, car wash, mail services, dry cleaning, sick rooms, game rooms, libraries, ride share programs, holiday events, outside walking paths, outdoor recreation such as basketball, and free parking in most of our locations)

FAMILY CARE BY THE NUMBERS

60 days Job-protected maternity leave (including FMLA/STD) 18 days Average length of maternity leave new mothers take
60 days Job-protected paternity leave (including FMLA)16 days Average length of paternity leave new fathers take
$4,000 Adoption benefit60 days Job-protected parental leave for adoptive parents (including FMLA)*
10 days Fully-paid parental leave for adoptive parents (does not include personal vacation or paid time off)

FAMILY CARE PROGRAMS

  • Lactation room(s)
  • Paid sick leave to care for a child or relative

HEALTH INSURANCE COVERS

  • Mental health care
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)

Community and Environmental Impact

$3,062,000 Philanthropic donations in last year $253,409 Total company-matched employee donations in last year
1 LEED certified building(s) Yes Sustainable commuting program
Yes Renewable energy program Yes Recycling program

Diversity

  • Head of Talent oversees diversity and inclusion practices
  • Written policy prohibits discrimination based on (at a minimum) age, disability, race/ethnicity, religious beliefs, gender and sexual orientation
  • Formal programs (such as resource groups, mentorship, networking, or other affinity groups) support professional development for: Under-represented racial/ethnic minority groups; Women; Lesbian, gay, bisexual or transgender employees; Disabled employees; Speakers of English as a second language
  • 50 events a year connect employees with peers from different racial/ethnic, religious or country-of-origin identities

Leadership Diversity

 

Workforce Diversity

 
Farmers employee volunteer hard at work rebuilding homes in New Jersey that were impacted by Superstorm Sandy

DEMOGRAPHICS

 
A demonstration on the VR technology being used to train claims adjusters in the Farmers innovation lab

How to Get Hired

We asked Farmers Insurance for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

Farmers looks for passionate, forward thinking, self-starter characteristics in prospective employees. We are constantly striving to differentiate ourselves by driving transformation and look for prospective employees that have the motivation to help shape the industry. The culture at Farmers lives and breathes around its customers. We look for those who have a desire to help customers so they can protect the things that matter most, and help support customers during hardships. Our community involvement is just as important as we encourage our employees to volunteer and provide the opportunities to do so. We continue to seek employees that want to help improve and strengthen our culture by having these common traits: intelligence, integrity, empathy, straightforward, supportive nature, and a proactive approach to serving our customers. Candidates who value the diversity and potential of every individual, exceed our customers’ expectations, and stand up for what is right.

What can prospective employees do to get your attention?

Prospective employees can get our attention by actively participating in industry, technical and leadership networks. We value relationships and want future employees who share that value. A key differentiator is actively participating in community based initiatives as a leader and supplementing your technical skill set. Also by actively displaying the behaviors that align with our values, and making yourself discoverable through professional networking online sites or networks can be helpful.  We find top talent every day in service roles where professionals are providing best in-class service to their customers. We aim for the highest quality and strive for continuous improvement. We look for candidates who have the courage to go where no one else has gone and see failures as an opportunity to learn and improve, and value curiosity and action.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

Since customer centricity is at the heart of all we do, we continually seek candidates to join our efforts in serving our customers. Because technology plays a key factor in transforming our work of the future, we are looking for professionals with critical technology skill sets or those who have engineering and data science in their backgrounds. We are also increasing the need for experience in data analytics and statistical analysis as we continue to innovate new products in the market.  We look for a wide range of levels of experience, perspectives and skill sets. As our industry evolves, we also look for progressive thinkers who can see the future of the insurance industry.

What should interested candidates do to find out more and get started?

Please visit our careers page at Farmers.com/Careers.  All open positions are posted on our site as well as great information about our company.  We also encourage you to connect with us on LinkedIn, Farmers Insurance Company, as well as engage with our recruiters and leaders.  We are active members on professional networking online communities, which is a great way to get an inside view of the company and our culture.  We encourage employees of all levels to actively recruit the best talent.  Therefore, as a candidate, we encourage you to connect with our employees and engage them to share in their experiences with Farmers.

hiring Outlook

5,500 Forecasted positions to fill in coming year -2% Job Growth
8 Average applicants per opening 48,736 Total job applicants
37% New hires by employee referrals 34% Openings filled by current employees
5% Voluntary turnover for full-time employees 4% Voluntary turnover for part-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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