At Erie Indemnity Company, 84 percent of employees say their workplace is great.

EMPLOYEE RATINGS

     

This review is based on 4022 employee surveys, with a 90% confidence level and a margin of error of ± 0.60. It was published on Jul 26, 2017. 93 Visitors

What Employees Say

I believe management would lay people off only as a last resort.
92%
 
I feel good about the ways we contribute to the community.
91%
 
I'm proud to tell others I work here.
89%
 
Management is honest and ethical in its business practices.
89%
 
People celebrate special events around here.
88%
 

What They Do

We asked Erie Indemnity Company to explain what they do. Here is what they had to say.

At Erie Insurance, we offer home, auto, business and life insurance through independent agents in 12 states and the District of Columbia. We are based in – and named for -- our lakeshore city home, Erie, Pennsylvania.

About this Company

Website: www.erieinsurance.com Industry: Financial Services & Insurance
US Headquarters: Erie, Pennsylvania, 16530 US Sites: 34
Major Locations: Erie, PA, Pennsylvania, 16506; Harrisburg, Pennsylvania, 17055; Allentown/Bethlehem, Pennsylvania, 18018; Silver Spring, Maryland, 20904; Warrendale, Pennsylvania, 15086; Peoria, Illinois, 61611; Rochester, New York, 14623; Murrysville, Pennsylvania, 15668; Richmond, Virginia, 23230; Charlotte, North Carolina, 28262 US Employees: 5,120
US Revenues: $1,597 million Worldwide Revenues: $1,597 million
Corporate Structure: Public Stock Symbol: ERIE
Founded: 1925

ERIE Regional Vice President Joe Vahey, right, celebrates with IT Apprentice Josh Sitter, a member of one of the winning teams at 2017 hackerie. The team explored service opportunities related to the internet of things and smart home technology.

Perks and Programs

We asked Erie Indemnity Company to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • New Employee Orientation: At ERIE, we’re all about service – to our customers, our agents, our communities and one another. That means our service has to create a real and memorable experience. We make sure our employees know that from day one. Our New Employee Orientation program includes the functional information you’d expect, but it’s centered on the importance of living ERIE’s values. “ERIE,” we tell our new members, “is a verb.” That understanding is punctuated by an unexpected act that greets new hires at our main entrance, a four-story atrium -- a standing ovation from members of the ERIE Family gathered on every level. It’s a welcome that speaks more meaningfully than words. What it says is something that never gets old: “We’re glad you’re here and welcome home.”
  • Compelling Culture: ERIE’s Co-Founder H.O. Hirt was an innovator, an entrepreneur, and a prolific writer. He had a clear vision for the way to build a business, the way to sell – and the way to treat others. His knack for calling out common sense and “just plain decency,” and demanding a strong work ethic are tightly woven into our culture, nine decades in. That clarity and human touch are appreciated and embraced by employees. That’s why every employee receives a copy of the writings, letters, drawings and speeches of H.O. Hirt – and his wisdom remains part of our everyday vocabulary. To further reinforce our culture and values, ERIE recently re-purchased our first owned Home Office, refurbished it and opened a new Heritage Center on our downtown campus.
  • Strength in Numbers: Though we are a regional insurer, ERIE regularly challenges or exceeds our national peers in revenue growth and customer satisfaction. Those results are a motivator for our employees but also a comfort. Working for a company with financial stability and a track record of progress through close to a century is a differentiator in today’s quick-changing marketplace. Add to that, more than $7.9 billion in policyholder surplus. That healthy surplus reflects a commitment to protect our policyholders, which is both the right thing and a good thing for our customers, agents – and employees.
  • Development with a Lot of TLC: Growing a career in any company is a shared responsibility. At ERIE, employees and the organization take that responsibility to heart. More than 95% of our 5,000+ employees have a development plan – and they work it. Last year, employees completed more than 74,000 training courses, while 210 employees earned one or more accredited insurance industry designations. Also, ERIE reimbursed $655,000 in college tuition to eligible employees. In addition, what truly sets ERIE apart in our commitment to employee development is our Technical Learning Center. Opened in 2015, this 52,000 square foot, state-of-the art training facility is unique in both size and scope in the U.S. insurance industry. It includes a 14-bay auto shop and a two-story, 3,000-square foot house for adjuster training purposes.
  • All Are Welcome: ERIE’s approach to diversity and inclusion is, well, diverse and inclusive. It includes not just our employees, but our agents, customers, vendors and communities. It’s focused on understanding and celebrating our differences both in the workplace and the marketplace. ERIE received a perfect score of 100% on the Corporate Equality Index, a national benchmark on corporate policies related to LGBT workplace equality for 2016 and 2017. We have four Employee Resource Groups that focus their efforts on business and professional development issues viewed through a diversity and inclusion lens. Our five Affinity Networks are employee-driven groups that focus on a particular dimension of diversity such as gender, ethnicity, sexual orientation, veteran or generational status.
  • Work-Life Balance: ERIE is a leader in offering flexible work options. Nearly 40% of our employees have a regular, flexible work arrangement – flextime, telecommuting and/or compressed workweek. Work-life support is available to help manage life events. As a result, in 2014, 2015 and 2016, we were named to the FlexJobs list of the “Top 100 Companies to Watch for Telecommuting and Remote Jobs.” Considering how, where and when our employees work is ingrained in our thought and decision process. For example, a free lunch for on-site workers may translate to pizza for third shift and a restaurant gift card for those who work from home or in field offices. Dedicated remote workers have the option to ergonomically outfit their at-home office with a company-paid desk, chair and filing cabinet.
  • Rallying to Wellness: The health and wellness of our employees and their families is among our top priorities. We work with our employees to sustain a culture of health and wellness for physical and financial well-being. Employees and spouses on our health plan can earn an incentive of up to $250 each for participating in our annual wellness program. We’ve recently built and opened a new Fitness Center at our Home Office that offers employees state-of-the-art equipment, group classes and the convenience of being able to work out at a time of their choosing. We recently added an on-site dietitian who is available for consultation. Outside the Home Office, employees are eligible to receive 15 – 25% discounts on gym memberships, nutrition counseling, health coaches, and weight management programs.
  • See Good, Say Good: ERIE’s Recognition Program is truly a win-win. Employees can send and receive eCards and nominations for outstanding effort and achievement to fellow employees. And they share personal greetings and notes to recognize personal events, such as welcoming a new employee, celebrating career milestones, or “just because” such as recognizing birthdays and holidays. Beyond the smiles, nominated employees receive points for their achievements in the workplace. They can redeem the points for awards of their choice, ranging from jewelry and electronics to gift cards and trips. Through the program, more than 9 in 10 ERIE employees have been recognized with an eCard or nomination.
  • Big Rewards: ERIE’s competitive Total Rewards program reflects the high value ERIE places on our employees and their contributions to our success. We offer competitive salaries and generous benefits. As part of our program, ERIE offers employees a signature health plan – including dental and vision coverage. Our health plan is ranked higher than 75% of U.S. employers. And ERIE is currently among only 5% of FORTUNE 500 companies (24 in all) that offer employees both a traditional, defined-benefit pension plan and a defined contribution 401(k) plan.
  • Community Outreach: For ERIE employees, service is a way of life both on the job and in the community. Our employees put their dollars and sweat equity to work throughout our footprint. ERIE employees can join a team and help support a local cause during the work day. Through ERIE Service Corps, we offer over 7.5 hours a year to each employee. In 2016, more than 1,300 employees donated more than 7,000 hours to non-profit organizations. And, through our Matching Gifts Program, ERIE matched more than 2,300 donations to causes our employees care about. We also encourage employees to advocate for their passions. For example, in addition to signature events, 12 charitable causes are promoted at our Home Office each year, all nominated by Home Office Employees.

COMPENSATION BY THE NUMBERS

$79,769 Average salary and additional cash compensation for Material Damage Adjuster II $77,439 Average salary and additional cash compensation for Property Adjuster II
80% Match of employee’s 401(k)/403b contribution up to 5% of salary92% Company-paid health coverage for employees
87% Company-paid health coverage for dependents

COMPENSATION PROGRAMS

  • 401(k) or 403b Program
  • Restricted stock units
IT apprentices and interns get down to business during the 2017 hackerie. The annual hackathon brings together more than 100 tech and business Employees and leaders. In the 12-hour sprint, teams tackle business issues through creativity and collaboration.

WORK-LIFE BALANCE BY THE NUMBERS

21 days Paid time off after one year of full-time employment 12 days Paid time off after one year of part-time employment
6 days Paid sick days after one year of full-time employment 4 days Paid sick days after one year of part-time employment
4 Days Paid time off as of first day of full-time employment 2 days Paid time off as of first day of part-time employment

WORK-LIFE BALANCE PROGRAMS

  • Flexible schedule (40% use it)
  • Telecommute option (35% use it)
  • Compressed work weeks
  • Subsidized On- or Off-site Fitness (45% have access)
  • Medical facilities (only at headquarters)
  • Onsite Amenities (Full service cafeteria and catering, Fitness Center, Employee parking, Art "Galerie," Credit Union, ATM, Vending machines, Co-Op farm deliveries, Umbrellas, Phone charging stations, Wireless network for personal use, Personal mail drop off boxes, Dry cleaning drop off and pick up, Auto Drop Zone for car detailing, inspections, oil changes, on-site loan officer, Starbuck's site in caf, preferred car rental rates, EMTA free bus service, Home Office campus shuttle, travel planning service.)

FAMILY CARE BY THE NUMBERS

33 days Job-protected maternity leave (including FMLA/STD) 10 days Fully-paid maternity leave (does not include personal vacation or paid time off)*
33 days Average length of maternity leave new mothers take10 days Job-protected paternity leave (including FMLA)
10 days Fully-paid paternity leave (does not include personal vacation or paid time off)*8 days Average length of paternity leave new fathers take
$3,500 Adoption benefit10 days Job-protected parental leave for adoptive parents (including FMLA)*
10 days Fully-paid parental leave for adoptive parents (does not include personal vacation or paid time off)
*Employees are not required to use all their personal paid time off before taking parental leave. All employees are eligible for parental leave benefits.

FAMILY CARE PROGRAMS

  • Lactation room(s)
  • Paid sick leave to care for a child or relative

HEALTH INSURANCE COVERS

  • Mental health care
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)
  • Fertility treatments

Community and Environmental Impact

8 hours Paid time off to volunteer $3,800,551 Philanthropic donations in last year
$609,611 Total company-matched employee donations in last year Gary Diley, VP, Environmental Management Leads environmental impact team
Self-Conducted Environmental impact audit 1 LEED certified building(s)
Yes Renewable energy program

Diversity

  • Director, Diversity & Inclusion and Strategic Workforce Planning is responsible for the success of formal recruiting and retention diversity goals
  • Written policy prohibits discrimination based on (at a minimum) age, disability, race/ethnicity, religious beliefs, gender and sexual orientation
  • Formal programs (such as resource groups, mentorship, networking, or other affinity groups) support professional development for: Under-represented racial/ethnic minority groups; Women; Lesbian, gay, bisexual or transgender employees
  • 31 events a year connect employees with peers from different racial/ethnic, religious or country-of-origin identities
  • Non-birth parents in same-sex relationships can take parental leave
  • Medical care covers gender confirmation surgery

Leadership Diversity

 

Workforce Diversity

 
Customer Service Vice President Sapan Patel gets a jump on the day in front of Founders Hall, designed after Independence Hall in Philadelphia. Beyond bricks and mortar, our founders left us strong values, chief among them to be Above all in Service.

DEMOGRAPHICS

 
How many couples head to work on their wedding day? Megan and Brett Folga did. Both work in marketing, and Megan comes from strong ERIE stock. Her mother, sister, aunt all work at the company, where hiring family members is an investment in more good Employees.

How to Get Hired

We asked Erie Indemnity Company for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

Many of the variety of characteristics we look for come right from our CEO’s message in the opening of our Employee Handbook. The key characteristics we seek in a prospective Employee are: Outstanding service mentality Act with integrity Collaborative A continuous learner Treats others with dignity and respect Dedicated and Loyal Driven to succeed Adaptable and values diversity Accountable for results Friendly and professional demeanor Innovative Altruistic Demonstrated leadership ability Positive Attitude We believe our people and our culture are our competitive advantage. Some call these ERIE's “secret sauce," and we don't take them for granted. It is often said that we can teach a new employee insurance, but we can’t teach integrity – or the other personal and professional values that embody a good fit at ERIE.

What can prospective employees do to get your attention?

A prospective ERIE employee should do their homework. They should show us that they researched our company thoroughly and have an understanding of our culture. Those that do, stand out. Throughout the hiring process, a prospective employee should demonstrate that they not only can do the job, but show us why they fit ERIE and how they could add value. We look for candidates who have consistently outperformed their peers. Candidates that have exhibited creative and innovative approaches to solving problems are intriguing. We are also drawn to candidates with proven leadership abilities, both professionally and personally. Potential employees must demonstrate a strong moral compass and a commitment to ethical behavior.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

We are fortunate that our recent growth has outpaced the industry. To continue to deliver on our Above all in Service® commitment, we have been adding to our customer service, claims, field sales, underwriters, data analytics specialists, IT talent and project managers to support our growth, expansion and technology needs. Employee development is a foundation at ERIE, which is why we have had greater concentration on our training programs.  We hire for programs that include:  District Sales, Claims, Underwriting, Risk Control and IT. This “build” talent approach has proven to be a great way to attract top talent to ERIE.   Our Future Focus Internship Program has proven to be a very valuable way to find premier talent. Due to its success, we have expanded the program to extend across the entire organization. Many students from our program will be hired into one of the training programs listed above.

What should interested candidates do to find out more and get started?

Interested candidates can visit our newly refreshed web site at www.BecomeAnErieEmployee.com to learn more about what it’s like to work for ERIE by exploring the history of our company and our service reputation. Candidates read about ERIE’s office locations; our Corporate Office in Erie, PA and our offices throughout our territory. The site includes a page dedicated to our competitive and comprehensive total rewards package. Testimonials from employees tell the story of working at ERIE. The site includes the ability to review common job positions, search current job openings and apply. We also actively utilize social media to promote careers at ERIE - LinkedIn, Facebook and Twitter. Our ERIECareers social media sites are utilized to provide a prospective employee with a well-rounded awareness about: our company and our insurance industry position career opportunities and advice our company culture community service events  

hiring Outlook

1,000 Forecasted positions to fill in coming year 2% Job Growth
26 Average applicants per opening 23,417 Total job applicants
38% New hires by employee referrals 47% Openings filled by current employees
3% Voluntary turnover for full-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

Follow Erie Indemnity Company

Related Companies