At Elevate, 91 percent of employees say their workplace is great.

EMPLOYEE RATINGS

     

This review is based on 270 employee surveys, with a 90% confidence level and a margin of error of ± 2.58. It was published on Jul 4, 2016. 5915 Visitors

What Employees Say

I am able to take time off from work when I think it's necessary.
93%
 
People celebrate special events around here.
92%
 
Management is honest and ethical in its business practices.
92%
 
People here are given a lot of responsibility.
91%
 
I can be myself around here.
90%
 

What They Do

We asked Elevate to explain what they do. Here is what they had to say.

Elevate is reinventing the non-prime lending industry by giving consumers access to online credit products that provide financial relief today, and help people build a brighter financial future. 

About this Company

Website: https://www.elevate.com/ Industry: Financial Services & Insurance
US Headquarters: Fort Worth, Texas US Sites: 3
Major Locations: Fort Worth, Texas; Dallas, Texas; San Diego, California US Employees: 367
Worldwide Revenues: $434.00 million Employees Worldwide: 495
Corporate Structure: Private Founded: 2014

Elevate has been awarded:

Best Workplaces in Texas 2017 (ranked 30)

Best Medium Workplaces 2016 (ranked 93)


Elevate Our Community

Perks and Programs

We asked Elevate to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • You Make a Difference: Our leaders strive to ensure employees feel encouraged and appreciated so we customize recognition and awards based on their specific input. Whether it be flowers, lunch, public acknowledgement or gift cards, we ensure their hard work is celebrated in a way each person prefers. We also thank our employees and their families through company-wide events held at venues like the Fort Worth Zoo, Rangers Baseball Stadium, the local drive-in theater and the Botanical Garden. Employee Appreciation Day was celebrated last year with executives delivering gourmet popsicles to all employees. Lastly, we regularly email all employees sports trivia questions and winners receive local hockey, baseball or football tickets, depending on the sports season.
  • Reach for the Stars: Starting at day-one orientation, we encourage our employees to reach for the stars through continuous learning and growth. We discuss how employees can work with their managers to create a Development Pan as well as provide resources like our REACH site. This tool allows employees to access eLearning courses, books, videos, mentoring guides, and certifications. The materials are aligned with our core values and key competencies that drive our success. In 2015, 72% of employees accessed at least one eLearning resource and of those, 94% returned and accessed a variety of resources multiple times. We also invest in our leaders’ development through foundational leadership workshops, external specific skill workshops and a year–long intensive leadership program with assessments, accountability teams, business projects and more.
  • Everyone has a Voice: We want questions, ideas, and obstacles to be discussed so that we can continuously “Raise the Bar”, one of our core values. We actively encourage employees to schedule meetings with any leader all the way up to the CEO. Our leaders manage their own calendars and accept these meetings readily. We have a monthly “Cookies with Ken” discussion where 10-12 randomly selected employees have the opportunity to sit down with Ken, our CEO, and discuss what they love about Elevate, what they would like to change as well as share their ideas to drive that change. We also have a Q&A session at each Town Hall gathering, weekly employee and manager one on one meetings, as well as skip level discussions.
  • In the Know: Our leadership strongly believes in keeping employees “in the know” by making sure they understand not only company news and developments, but also our financials and critical business initiatives. We do this through quarterly Town Halls, CEO emails, and our intranet site. At our Town Hall meetings, executives discuss key business goals from the previous quarter including wins, misses, and lessons learned. Employees look forward to our themed gatherings where we have Elevate swag, such as t-shirts for new product launches, and trivia games such as “Name that Elevate Fact or 80’s Music Fact”, which are fun and encourage participation. Our CEO, Ken also regularly sends candid, company-wide e-mails with updates from our industry, competitors, regulators/government, as well as business opportunities.
  • Party Like a Rock Star: At Elevate, we like to think outside the box and celebrate in ways that will engage our employees and inspire creative thinking. At our latest Town Hall, we debuted a new product commercial that featured the song, “Eye of the Tiger” by Survivor. So, we enlisted the help of an 80’s cover band to come in and perform the song along with many other 80’s hits at the end of the meeting. Since the event was 80’s themed, employees were encouraged to wear their favorite band T-shirt and the executive team presented in their best rock star front man/woman costumes. From the CEO as Billy Idol to the COO as Axl Rose, the themed event was a great way to celebrate the previous quarter’s successes.
  • Good Today. Better Tomorrow: Our goal is to provide our customers with immediate financial relief and a brighter financial future. We call this approach "Good Today, Better Tomorrow." We not only provide customers with access to competitively priced credit when they need it the most, but we also provide services such as free credit monitoring, rates that can go down over time, and additional educational financial wellness tools. Additionally, when a customer experiences a hardship, we do not participate in harsh collections practices and do not charge fees or penalties. At Elevate, we take pride in our customer service and consistently have net promoter scores of over 50+ for each of our products.
  • Random Acts of Kindness: At times of crisis, we step in to forgive loans or at least the next loan payment. Our customers cannot afford another financial burden and we regularly step forward in times of crisis, whether it be natural disasters or the loss of a job when they are the most vulnerable. For the recent Houston, Texas floods and the Napa, California earthquake, we forgave loan payments. We also forgive loans each quarter for customers that are in crisis. We call this program “Random Acts of Kindness.” Our best customer service representatives gets to choose a customer going through a crisis and forgive their loan on the spot.
  • The Elevate "It" Factor: Cultural fit is a key part of our hiring process. We utilize behavioral interview questions that align with our core values and start assessing the fit even in the phone interview. We look for potential employees who are mission and vision driven, are risk takers, creative, embrace change and adapt to new opportunities. In an ever-changing environment, it is key to hire individuals who can easily adapt and develop innovative ways to shape our future. We value employees who are inventive, have a strong sense of ownership and are team players. One of our core values is “Win Together” so it is important we hire individuals who work well in a collaborative culture.
  • Riding Together: Our CEO Ken Rees has a passion for cycling and to spread this enthusiasm, we offer a $500 voucher for every employee to purchase a bike so they can stay active and pursue their fitness goals. An employee emailed Ken, “I love your enthusiasm and encouragement to promote cycling at Elevate. The bike voucher program not only motivates us to pick out an amazing bike, but also encourages us to do more physical activity.” We also sponsor a professional cycling team as well as an annual bike ride that benefits the local food bank and the Mayor’s Triathlon that benefits the fire department. This way, employees can ride their bike for a cause and get involved in events that benefit the community and inspire others.

COMPENSATION BY THE NUMBERS

100% 401(k) match of employee's contribution, up to 4% of an employee's salary89% Company-paid health coverage for employees
80% Company-paid health coverage for dependents

COMPENSATION PROGRAMS

  • 401(k)
  • Stock options to employees
  • Pre-tax savings account
  • Restricted stock units to employees

PERKS TO MAKE LIFE EASIER

  • Free beverages during the day
  • Free breakfast foods on a regular, daily basis
  • Subsidized lunch on a regular, daily basis
  • Discount ticket sales
Cookies with Ken

WORK-LIFE BALANCE BY THE NUMBERS

19 days Paid time off after one year of full-time employment 4 weeks Paid sabbatical after 10 year(s)

WORK-LIFE BALANCE PROGRAMS

  • Flexible schedule (88% use it)
  • Telecommute option (5% use it)

FAMILY CARE BY THE NUMBERS

60 days Job-protected maternity leave45 days Average length of maternity leave new mothers take
60 days Job-protected paternity leave5 days Average length of paternity leave new fathers take
60 days Job-protected parental leave for adoptive parents

FAMILY CARE PROGRAMS

  • Elder care resources
  • Paid sick leave to care for a child or relative

HEALTH INSURANCE COVERS

  • Medical care
  • Vision care
  • Mental health care
  • Dental care
  • Prescription drug subsidy
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)

ONSITE HEALTH BENEFITS

  • Cholesterol tests
  • Flu shots
  • Fitness center (at some locations)
  • Blood pressure screening
  • Complete biometric screening

Community Involvement & Philanthropy

$123,965 Philanthropic donations in last year

Diversity

  • Formal programs support professional development for: Women
  • 1 events a year connect employees with peers from different racial/ethnic, religious or country-of-origin identities
  • Married employees in same-sex or heterosexual relationships receive the same benefits
  • Non-birth parents in same-sex relationships can take parental leave

Executive Diversity

 
Diwali

Demographics

 
Riding Together

How to Get Hired

We asked Elevate for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

We find that certain people have the “Elevate” factor.  Individuals who carry themselves with an air of confidence, are wickedly intelligent and have a high level of curiosity will fit in great with our unique culture. Key characteristics we look for include individuals who are, risk takers, innovative, collaborative and high achievers. Prospective employees who are inspired to try new things and who fail fast and learn from their mistakes, are the ideal candidate at Elevate. We have found that the best employees have a combination of the following: a direct approach when faced with a challenge, a passion for evolution and change, an inventive sprit, a curious outlook, exceptional work ethic and are team players.

What can prospective employees do to get your attention?

At Elevate, we have high standards. We constantly raise the bar as we deliver better products and lower rates for our customers, which means we are always challenging ourselves. We are looking for innovators who are mission and vision driven so we can make a difference in the lives of our customers. Prospective employees who want to get our attention, should exhibit a strong sense of ownership in their career and have an entrepreneurial spirit.  We also like to have fun and do not take ourselves too seriously. Candidates who show us they like to blur the line between work and play will be embraced with open arms.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

The future at Elevate is bright with evolving customer needs, we are looking for candidates who can help us with Big Data, Risk and Marketing Analytics and Product Management. A position within Big Data requires someone who has an appetite for managing financial-information technology, analytics and numbers. A position in product management offers a constant state of innovation where the candidate would fulfill unmet customer needs and improve our existing products. Marketing Analytics would require a candidate who is passionate about analyzing the digital world where our products are housed.

What should interested candidates do to find out more and get started?

Interested candidates should visit www.elevate.com/careers where they can learn about the culture at Elevate and the benefits we provide. Our careers page not only provides insight to what we value, and the perks we offer but it provides a snapshot of our employees so candidates can see how they will fit in. Not many organization’s motto is, “The business is serious. The office isn’t”. We like to have fun and we want candidates who embrace a casual environment with no dress code or fancy offices. While we have fun, we also take our values seriously, which is why they are at the forefront of our careers page. Our values guide every aspect of our business; so much so that each employee’s review is based 50% on how they live the values of, “Think Big, Do the Right Thing, Win Together and Raise the Bar”.

hiring Outlook

112 Job openings forecast for coming year 28% Job Growth
28 Average applicants per opening 6,100 Applications received
186 Positions filled in past year 21% New hires by employee referrals
27 New positions created 17 Jobs filled by current employees
Yes Recruits on college campuses 16 New graduates hired
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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