ECi Software Solutions is a global software solutions company specializing in software and technology solutions and services for a diverse group of entrepreneurs in the manufacturing, building & construction, field and IT services, and distribution vertical markets.
How to Get Hired
We asked ECi Software Solutions for some inside information on how to get hired at the organization. Here is what they had to say.
What key characteristics tell you a prospective employee will be a great fit for your company?
Our mission statement is, "We are industry experts supporting the entreprenurial spirit and profitable growth of small and medium sized enterprises." At ECi, we understand that our small business owners depend on us to keep their businesses running. All applicants must have a heart for serving small to medium sized businesses. Our Core Values of Crave Greatness, Own the Outcome, Deliver Awesome and Embrace Community form the backbone of our culture. Employees are rated on each of the Core Values on their annual review, and therefore applicants must be able to give examples of success in each of the Core Values.
What can prospective employees do to get your attention?
We love applicants who have experience working in small to medium sized businesses. They understand and can articulate the specific needs of entrepreneurs and the unique challenges they face. Our employees are the internal "champions" for their customers.
Are there any positions or types of candidates you are particularly focused on hiring in this coming year?
Software Support Specialist is a unique position on our team. They are the front-line employees who are the first touch point when our customers call ECi for help. These individuals must be able to demostrate empathy, a heart for seeing the success of others, experience managing first call resolution, and have the technical skill sets to assist our customers with software questions.
What should interested candidates do to find out more and get started?
We love candidates that spend time investigating ECi and getting to know us. Applicants can find out more about us by following ECi on social media platforms, visiting our website to learn about open positions and our company culture, and finally we encourage applicants to connect with our employees and ask questions.