At ECi Software Solutions, 74 percent of employees say their workplace is great.



This review is based on 545 employee surveys, with a 90% confidence level and a margin of error of ± 1.27. It was published on Sep 19, 2017. 2600 Visitors

What Employees Say

People care about each other here.
I am able to take time off from work when I think it's necessary.
Everyone has an opportunity to get special recognition.
I can be myself around here.
Management trusts people to do a good job without watching over their shoulders.

What They Do

We asked ECi Software Solutions to explain what they do. Here is what they had to say.

ECi Software Solutions is a global software solutions company specializing in software and technology solutions and services for a diverse group of entrepreneurs in the manufacturing, building & construction, field and IT services, and distribution vertical markets. 

About this Company

Website: Industry: Information Technology
US Headquarters: Fort Worth, Texas, 76177 US Sites: 12
Major Locations: Austin, Texas, 78759; Fort Wayne, Indiana, 46818; Jefferson City, Missouri, 65109; La Crosse, Wisconsin, 54601; Latham, New York, 12110; Lindale, Texas, 75771; Mount Holly, New Jersey, 08060; Old Hickory, Tennessee, 37138; Pomona, California, 91768; Provo, Utah, 84604 US Employees: 502
US Revenues: $113.7 million Worldwide Revenues: $131.6 million
Employees Worldwide: 631 Corporate Structure: Private
Founded: 1997

ECi's Spring Fling Party

Perks and Programs

We asked ECi Software Solutions to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • High 5: Each year, every ECi employee is given $120 that they may use to recognize their co-workers for the great work they are doing.  We call each recognition a "High 5."  Employees recognized with a High 5 are also highlighted on our intranet news feed and each recognition can be viewed by every employee worldwide. High 5's are a great way to daily reinforce our global culture!  Similar to Facebook, employees can leave Comments, Like a recognition, and "Boost" a recognition to award additional money to the recognized employee.
  • One-to-One Community Giveback: ECi will make a monetary contribution to a local organization that our employees are actively engaged with and can demonstrate a long-term relationship with. An example would be Big Brothers/Big Sisters mentoring program.
  • Embrace Community Day: Since Embrace Community is one of our core values, we encourage our employees to make a difference in their local communities.  Every ECi employee, no matter where they live or what they do, is provided one day each calendar year to volunteer in their local community. ECi will pay its employees their normal hourly rate or salary for 1 business day per calendar year to serve at a qualified and approved volunteer organization.
  • Quarterly Standing Ovation Awards: Through our reward and recognition system - High 5, employees may nominate their peers for a quarterly $500 reward based on each of our Core Values. The winners of the awards are highlighted during our quarterly All Hands/Town Hall meetings where every employee sees their accomplishments and can celebrate along with them.
  • Wellness Premium Incentive: Employees participating in our health and welfare plans may receive a reduced monthly premium if they participate in our annual wellness activities. These activities include establishing a relationship with a Primary Care Physician, completing a bio-metric screening, and a follow up visit with a nurse to discuss results.
  • Partners in Leadership: All ECi employees received 4 hours of training through Partners in Leadership which focuses on accountability training.  Since Own the Outcome is one of our Core Values, it is critical that all employees speak a common language around accountability.
  • Innovation Day: ECi sponsors a competition where employees are given 24 hours to focus on Value Creation, which is one of our Corporate Goals. At the end of 24 hours, employees present their ideas before a panel of peers and leaders. Teams of winners are recognized through our reward and recognition system with monetary values.
  • ECi Global EBITA Bonus Plan: All non-commissioned based ECi employees participate in the success of our company through our Global EBITA Bonus Plan. Should ECi achieve it's financial and revenue targets, employees are eligible to receive an annual bonus.
  • Weekly Employee Engagement - "Happy Face" Pulse Survey: Each Monday, we ask our employees a very simple question, "How do you feel about work today?" This weekly check-in is a way for us to quickly address employee concerns and a way to take a pulse as we change policies. This data may be broken down to the team level and is 100% confidential for employees.
  • ECi Employee Social Committee (EESC) : The ECi Employee Social Committee (EESC) sponsors culture events and is 100% organized and lead by employees who are in non-management roles.  What we love about our EESC is that makes our culture organic - they have an idea and run with it.  Examples of EESC events are our Spring Fling on-site fair, Fall Frito Pie Day, Taco Truck Tuesday, Back to School Supply Drives, Winter Coat Drives and our favorite and most competitive...the Chili Cook-Off!


2% Average 401(k)/403b company contribution per employee 30 hours Weekly hours required for part-timers to receive health insurance
ECi employees


27 days Paid time off after one year of full-time employment 16 days Paid time off after one year of part-time employment
Set days Paid sick days after one year of full-time employment 17 Days Paid time off as of first day of full-time employment
8 days Paid time off as of first day of part-time employment


  • Flexible schedule (100% use it)
  • Telecommute option (28% use it)
  • Onsite Amenities (Culture activities are led at the local level by a committee of employees who manage monthly events such as chili cook-offs, holiday parties, office gatherings, monthly birthday and service recognition.)


60 days Job-protected maternity leave (including FMLA/STD) 60 days Average length of maternity leave new mothers take
60 days Job-protected paternity leave (including FMLA)60 days Job-protected parental leave for adoptive parents (including FMLA)*


  • Mental health care
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)

Community and Environmental Impact

8 hours Paid time off to volunteer $31,200 Philanthropic donations in last year


  • Written policy prohibits discrimination based on (at a minimum) age, disability, race/ethnicity, religious beliefs, gender and sexual orientation
  • Non-birth parents in same-sex relationships can take parental leave

Leadership Diversity


Workforce Diversity

More fun at our Spring Fling


ECi employees with our logo

How to Get Hired

We asked ECi Software Solutions for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

Our mission statement is, "We are industry experts supporting the entreprenurial spirit and profitable growth of small and medium sized enterprises."  At ECi, we understand that our small business owners depend on us to keep their businesses running.  All applicants must have a heart for serving small to medium sized businesses.  Our Core Values of Crave Greatness, Own the Outcome, Deliver Awesome and Embrace Community form the backbone of our culture.  Employees are rated on each of the Core Values on their annual review, and therefore applicants must be able to give examples of success in each of the Core Values.

What can prospective employees do to get your attention?

We love applicants who have experience working in small to medium sized businesses.  They understand and can articulate the specific needs of entrepreneurs and the unique challenges they face.  Our employees are the internal "champions" for their customers.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

Software Support Specialist is a unique position on our team.  They are the front-line employees who are the first touch point when our customers call ECi for help.  These individuals must be able to demostrate empathy, a heart for seeing the success of others, experience managing first call resolution, and have the technical skill sets to assist our customers with software questions.  

What should interested candidates do to find out more and get started?

We love candidates that spend time investigating ECi and getting to know us.  Applicants can find out more about us by following ECi on social media platforms, visiting our website to learn about open positions and our company culture, and finally we encourage applicants to connect with our employees and ask questions.  

hiring Outlook

100 Forecasted positions to fill in coming year 9% Job Growth
14 Average applicants per opening 2,773 Total job applicants
9% New hires by employee referrals 19% Openings filled by current employees
6 Recent graduates hired 11% Voluntary turnover for full-time employees
60% Voluntary turnover for part-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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