At DreamHost, 91 percent of employees say their workplace is great.

EMPLOYEE RATINGS

     

This review is based on 127 employee surveys, with a 90% confidence level and a margin of error of ± 4.42. It was published on Jul 7, 2017. 464 Visitors

What Employees Say

I am able to take time off from work when I think it's necessary.
97%
 
People celebrate special events around here.
97%
 
This is a fun place to work.
96%
 
Management is honest and ethical in its business practices.
95%
 
I believe management would lay people off only as a last resort.
94%
 

What They Do

We asked DreamHost to explain what they do. Here is what they had to say.

DreamHost works with small businesses, developers, and content creators around the world to help them share - and own - their digital content on the web.  We work with over 400,000 customers worldwide to get their dreams online.

About this Company

Website: https://dreamhost.com/ Industry: Information Technology
US Headquarters: Los Angeles, California, 90017 US Sites: 7
Major Locations: Brea, California, 92821; Portland, Oregon, 97205; Ashburn, Virginia, 20147; Irvine, California, 92614; Hillsboro, Oregon, 97124; San Francisco, California, 94111 US Employees: 198
Corporate Structure: Private Founded: 1997

Mark Medina, Senior Director of Product, Domains

Perks and Programs

We asked DreamHost to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • WorldBlu Certified: DreamHost has been named to the WorldBlu list of Freedom-Centered Workplaces for the last ten consecutive years. By adopting the practices of organizational democracy we’ve turned our workplace into one that values individual contributions from employees and does away with top-down, fear-based leadership. We believe that respected employees are happy employees.
  • Values Squad: Every few quarters we elect a dozen or so employees to represent the interests our entire team in a culture review meeting. We call this group the “Values Squad.” It’s their job to ensure that our eight core values are being upheld in every area of our business. Employees who believe a value may be threatened by an impending policy decision can ask their rep (anonymously, if they so choose) to bring their concern before the Values Squad, where it is discussed and evaluated. If the Values Squad determines that a particular rule, policy, or action is “not DreamHosty,” then it’s back to the drawing board for that particular initiative.
  • Transparent Weekly Reporting: Each team in the company prepares a weekly, easy-to-absorb status report, usually a half-page or less. These reports highlight work done the previous week, any challenges faced, and what the work week ahead looks like. These reports are then compiled into a single snapshot and are shared with the entire organization. Not just the CEO. Not just senior management. Everybody. It’s been a quick, lightweight, and frankly easy way for us to give insight and visibility into the goings-on at our company to the people that most deserve to know where we stand and where we’re headed.
  • Quarterly Social Gatherings: We assemble every employee in the company, both physically and virtually as situations allow, every quarter to deliver updates on every aspect of the business. These aren’t just one-way, boring presentations. Difficult questions are encouraged, and nothing is off limits. Equally as important as the presentations themselves are the in-person conversations that happen over food and cocktails immediately after. We’re spread across three offices with a few remote workers, so these meetings are the only chance many of our employees have to see each other face-to-face. When we’re working in an office, people connect with work. Outside of the office, people connect with people. We discuss our goals, our visions, and dive into why we do the things that we do.
  • Happy or Not: Each of our office locations contain a "Happy or Not" keypad by all major entrances. Employees are encouraged to tap one of four buttons to rank their happiness level when they leave for the day. They also have the option of leaving an anonymous note to clarify their "vote" if they choose. This data is collected and reported back to the entire company on a monthly basis. It's a quick and simple way to help our management and HR teams to gauge employee sentiment and identify any issues that may be having a positive (or negative) impact on employee morale. It's a conversation starter; one that helps to address small issues before they become larger ones.
  • A Green Company: It takes electricity to run our servers, paper to run our offices, and gas to get our employees into work. In small amounts, these types of things are harmless. But the larger we grow as an organization, the more we want to be mindful of our own usage of our planet’s limited resources. That’s why we’ve made a conscious effort to reduce our impact on the environment with optimized facilities and policies that put respect for natural resources at the core of what we do. Our offices are located in LEED Platinum and EnergyStar-certified buildings. Our data centers are powered by electricity from a variety of renewable sources. DreamHost employees have access to recycling bins, financial incentives to use public transportation, hardware, and more.

COMPENSATION BY THE NUMBERS

100% Company-paid health coverage for employees 100% Company-paid health coverage for dependents
Working in the kitchen of our Los Angeles office - 50 stories up!

WORK-LIFE BALANCE BY THE NUMBERS

15 days Paid time off after one year of full-time employment 10 days Paid sick days after one year of full-time employment
15 Days Paid time off as of first day of full-time employment

WORK-LIFE BALANCE PROGRAMS

  • Flexible schedule (80% use it)
  • Telecommute option
  • Subsidized On- or Off-site Fitness (100% have access)
  • Onsite Amenities (Kitchens fully stocked with snacks and drinks Twice-weekly catered lunches Document shredding services Onsite e-waste recycling collection Game rooms with foosball, ping-pong, video games, and more)

FAMILY CARE BY THE NUMBERS

30 days Job-protected maternity leave (including FMLA/STD) 30 days Fully-paid maternity leave (does not include personal vacation or paid time off)*
30 days Average length of maternity leave new mothers take30 days Job-protected paternity leave (including FMLA)
30 days Fully-paid paternity leave (does not include personal vacation or paid time off)*20 days Average length of paternity leave new fathers take
$5,000 Adoption benefit60 days Job-protected parental leave for adoptive parents (including FMLA)*
60 days Fully-paid parental leave for adoptive parents (does not include personal vacation or paid time off)
*Employees are not required to use all their personal paid time off before taking parental leave. All employees are eligible for parental leave benefits.

FAMILY CARE PROGRAMS

  • Childcare reimbursement during business travel
  • Paid sick leave to care for a child or relative

HEALTH INSURANCE COVERS

  • Mental health care
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)
  • Fertility treatments

Community and Environmental Impact

10 hours Paid time off to volunteer $2,280,000 Philanthropic donations in last year
Third-Party Conducted Environmental impact audit 1 LEED certified building(s)
Yes Sustainable commuting program Yes Renewable energy program
Yes Carbon offset program Yes Recycling program
Yes Locally-sourced food program

Diversity

  • Director of Talent is responsible for the success of formal recruiting and retention diversity goals
  • Written policy prohibits discrimination based on (at a minimum) age, disability, race/ethnicity, religious beliefs, gender and sexual orientation
  • Non-birth parents in same-sex relationships can take parental leave
  • Medical care covers gender confirmation surgery

Leadership Diversity

 

Workforce Diversity

 
DreamHost designers, peeking through an office. Our core values live on the wall beside them!

DEMOGRAPHICS

 
Just a regular day in the office!

How to Get Hired

We asked DreamHost for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

There's a few: a passion for open source technology, the ability to work effectively with various personalities under sometimes stressful conditions, and a dedication to furthering themselves and the people around them both professionally and personally. When a candidate has informed themselves about our industry, and more specifically the history and purpose of DreamHost, that is always a positive indicator.  We constantly have complex problems to solve (ones that often have no "correct" answer) so when a prospective employee can prove themselves diplomatic, forward thinking, and speak to problem solving experiences, that tells us they may be a good fit.  Finally, whenever we run into a candidate who can speak to any of our core values (Empower People, Practice Shameless Honesty, Give Everyone a Voice, Speak Hacker, Embrace Open Source, Practice Flexibility, Provide Superhero Service, Be Irreverent and Fun) that's a great sign.

What can prospective employees do to get your attention?

Prospective employees should write a thoughtful, clear and concise cover letter to catch our eye.  In order to do this, they’ll need to have completely reviewed the job posting and be ready to speak to everything it’s asking for. All of us at DreamHost believe in empowering web users and content creators, so highlighting any experience in the hosting industry or similar realms will get our attention.  Bringing to the forefront your exposure to web hosting from a user side, especially as it relates to the position you are applying for, is big for us.  Candidates who have been DreamHost customers or currently are typically get further in the process than those without experience.  

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

We are very focused on bolstering our Marketing staff across the organization.  From Copywriter to Website Manager to Designer, it will be heavy on the creative side of Marketing for the remainder of 2017. We are also always on the lookout for talented software developers.

What should interested candidates do to find out more and get started?

Start by checking out DreamHost.com, and see what it is that we do that aligns with your interests.  Then make your way over to our Careers page and see if we have any openings that fit your experience and skills.  If not, poke your head in every now and again, and feel free to pitch yourself via our generic job listing titled "Awesome Job" so that we can keep you informed if any openings arise that may be a match for your skills. If you find that the descriptions are asking for more than you currently have experience with, start spending time on the areas where your skills are lighter on your own, via open source projects, online classes, or other means.

hiring Outlook

15 Forecasted positions to fill in coming year 2% Job Growth
112 Average applicants per opening 3,139 Total job applicants
25% New hires by employee referrals 7% Openings filled by current employees
7% Voluntary turnover for full-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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