At Cross Keys Village - The Brethren Home Community, 67 percent of employees say their workplace is great.



This review is based on 387 employee surveys, with a 90% confidence level and a margin of error of ± 2.77. It was published on May 15, 2018. 755 Visitors

What Employees Say

I feel good about the ways we contribute to the community.
People here are given a lot of responsibility.
My work has special meaning: this is not "just a job".
I feel I make a difference here.
When I look at what we accomplish, I feel a sense of pride.

What They Do

We asked Cross Keys Village - The Brethren Home Community to explain what they do. Here is what they had to say.

We provide a full range of senior living services to older adults from both on and off our campus. In addition to residential housing and health care serives, we specialize in memory care services and education.

About this Company

Website: Industry: Aging Services
US Headquarters: New Oxford, Pennsylvania, 17350 US Sites: 1
US Employees: 692 Corporate Structure: Non-Profit
Founded: 1908

Dining Team - I am a Star training

Perks and Programs

We asked Cross Keys Village - The Brethren Home Community to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Benevolence Fund: The objective of the Benevolence Fund is to provide financial assistance to team members of Cross Keys Village to address personal emergency and immediate financial needs. A few times each year, fundraisers are held to support the cause. Gifts to the Benevolence Fund can also be made at any time. Stories about how this fund has helped Team Members through difficult and unexpected financial crises are often shared in our team member newsletter, KEYNOTES.
  • CKV University - Team Member Education: CKV-TBHC is committed to providing team members with opportunities to develop their skills and abilities both on and off the job. CKV University provides a catalog of classes that are available to all CKV-TBHC team members! (e.g. Excel, Word, PowerPoint, Adult CPR/AED Challenge, Nonviolent Crisis Intervention). As a premier provider of memory care services, Cross Keys Village is dedicated to providing team members with opportunities to enhance their skills in memory care on a regular basis. For this reason we have developed our own memory care curriculum. (e.g. Compassionate Connection, Dementia by Design, Inner Light Academy).
  • Education Reimbursment: The Brethren Home Education Assistant Program (BHEAP) provides financial assistance to our team members desiring to continue their education outside of CKV. Team members are encouraged to pursue educational opportunities that will enhance their personal and professional growth. This assistance program aids with the financial obligation, in full or in part, to ensure that they have – and continue to have – the knowledge and skills necessary to carry out their roles within our community. Education is, as it rightfully should be, one of the foundation stones of our organization’s successful strategies toward providing the best possible care for our elders.
  • CNA Classes - Reimbursment: Team members interested in enrolling in CNA classes have the opportunity to complete an internal application for review. If eligible, applicants will go through an interview/screening process and will also be required to shadow a current CNA on the floor. If selected, team members are required to reach out to local programs to enroll in the classes. Upon registration, CKV will pay the full amount for the class and the test upfront and pay the team member's current rate of pay for their normal scheduled hours, including shift differentials, while attending class.
  • Wellness: Mind, Body, Spirit: We have a large Wellness Center with a gym, cardio room (2 located on campus), swimming pool and locker rooms on campus. Access to the Fitness center is free along with family swim nights, and campus wellness classes and events, from Zumba to paint lesson to square dancing. There is truly something for everybody! The Wellness team also provides onsite Weight Watchers meetings and Blood Drives throughout the year.
  • Employee Discounts: Nothing better then starting your day with a free coffee or tea and a 10% discount on food items purchased at our dining venues on campus. Additional employee discounts are provided through Vizient – Discounts on services including, AT&T Wireless, Verizon, Insight, Working Advantage, Allied and/or Atlas - Moving and Transportation Services, United: Moving and Transportation services including assistance with mortgage, real estate and temporary housing
  • Health Risk Assessments: Health Risk Assessments or more commonly known as, “HRAs,” are health screenings that are conducted annually. These screens include blood pressure, glucose and height/weight/BMI, individually printed results, and a personal results review and consultation. All team members may participate, but only those enrolled in the CKV’s medical benefit plan, have the opportunity to receive $200 for registering and completing the assessment. If a spouse is enrolled in the medical benefits plan, they can receive $50 just for registering and completing the assessment as well.
  • GOTCHA: The GOTCHA’ program is set-up to recognize team members who go above and beyond the scope of their responsibilities to make CKV-TBHC a better place to live and work. For example: Showing extra support to other co-workers during busy shifts (i.e. “Is there anything I can do to assist you?”), Providing top notch customer service and care, choosing to give extra care to a resident by reading, extra bathing care or sitting with the resident. Team members can be recognized on/off shift by any supervisor/manager with a token. These tokens can then be cashed in for various prizes such as a $5 gift card or "My Boss Thinks I'm Pretty Awesome" travel cup just to name a few.
  • Value-Added Award: This program is designed to acknowledge and recognize those Team Members who are “living the values.” EXAMPLE: one of our managers, was nominated by eight different Team Members for his service leadership during the impactful snowstorm in March. During the storm, the manager went outside every couple of hours to shovel the accumulating snow out and away from his team’s vehicles so that they didn’t have to after working their shifts. He went above and beyond to ensure his team’s safety and comfort during this time. The compassion, appreciation, and respect that he has for his team did not go unnoticed. As award recipients, they represent all the CKV team members who daily “go the extra mile” to make this a community that truly continues the work of Jesus. Anyone can make a Value-Added Award nomination. Nominations may be submitted via the suggestion boxes or directly to the HR office.
  • Activities Committee: Team Member Activities Committee is made up of several representatives from a variety of departments across campus. The committee comes together each month to plan fun and engaging activities throughout the work day/night. Some examples include, special treats from ice cream to hot chocolate, dress up/down days, annual egg hunt, trick-or-treat night and more!


92% Company-paid health coverage for employees 86% Company-paid health coverage for dependents
92% Company-paid health coverage for part-timers 30 hours Weekly hours required for part-timers to receive health insurance
$3,000 Average Tuition Reimbursement
Painitng w/ Residents


21 days Paid time off after one year of full-time employment 9 days Paid time off after one year of part-time employment


  • Job sharing (1% use it)
  • Compressed work weeks (3% use it)
  • Subsidized On- or Off-site Fitness (100% have access)
  • Onsite Amenities (Daily Free Drinks Dining Discount Onsite Car Maintenance w/ pickup and delivery Onsite Salon services - massage and nail care Free Fitness Classes/Programs Two onsite Gyms Indoor Pool Pastoral Care Services Onsite Banking Annual Holiday party Annual Nurses week and Nursing Home Celebration Monthly Team Member Activities Designated Mother's Lactation Rooms)


60 days Job-protected maternity leave (including FMLA/STD) 60 days Job-protected paternity leave (including FMLA)
60 days Job-protected parental leave for adoptive parents (including FMLA)*


  • Mental health care
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)
  • Fertility treatments

Community and Environmental Impact

$20,000 Philanthropic donations in last year Yes Recycling program


  • Written policy prohibits discrimination based on (at a minimum) age, disability, race/ethnicity, religious beliefs, gender and sexual orientation
  • Non-birth parents in same-sex relationships can take parental leave
  • Medical care covers gender confirmation surgery

Leadership Diversity


Workforce Diversity

Grounds Team


Nursing Team Members

How to Get Hired

We asked Cross Keys Village - The Brethren Home Community for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

They value a family-oriented, faith-based community. They emphasize the importance of team work and show that they know how to communicate effectively and resolve conflict. They are able to adapt well to change and know how to work well under pressure. They would describe themselves as reliable/dependable individuals. They show compassion for other team members, residents, families, the community and the organization they work for. They present a professional image through dress, speech and behavior. They are able to provide clear examples during an interview of how they have exemplified the previously mentioned characteristics in prior jobs or experiences.

What can prospective employees do to get your attention?

Ensure their application is complete, neat, orderly, free from spelling or grammatical errors and includes a brief cover letter about why they are interested in the position/working at CKV.        -They follow-up once on their application whether via phone, email or in-person. -They are on time for their interview and present a professional image through dress, speech and behavior.     -They ask insightful questions during their interview and express an interest to learn more about the position and the culture of CKV. -They provide clear examples of previous experiences in their answers to interview questions. -They show enthusiasm for the position and working at CKV during an interview. -They follow-up after their interview with a thank you note or phone call expressing their continued interest in the position.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

Our primary focus will be on hiring RNs, LPNs, CNAs and PCAs to fill the positions in our Nursing Services, Personal Care and Memory Care departments.   -We are looking to hire candidates who fit the cultural needs of CKV; not just to hire for an open hole.   -We are focused on hiring compassionate, team-oriented, reliable candidates with a positive attitude and ability to adapt to change.

What should interested candidates do to find out more and get started?

Visit our career website at to view and apply for job openings and learn more about CKV benefits, who we are, what we do, etc. -Complete a connect form located at the bottom of our career website for more information about a position, openings, etc.        -Call the CKV recruiter for more information/questions at 717-624-5860.        -Attend any in-house or off-campus career fairs which CKV attends.  

hiring Outlook

180 Forecasted positions to fill in coming year 4% Job Growth
34 Average applicants per opening 2,116 Total job applicants
25% New hires by employee referrals 10% Openings filled by current employees
28 Recent graduates hired 15% Voluntary turnover for full-time employees
21% Voluntary turnover for part-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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