At Cleveland Clinic, 79 percent of employees say their workplace is great.

EMPLOYEE RATINGS

     

This review is based on 928 employee surveys, with a 90% confidence level and a margin of error of ± 2.68. It was published on Sep 6, 2017. 5442 Visitors

What Employees Say

I'm proud to tell others I work here.
88%
 
I feel good about the ways we contribute to the community.
86%
 
I am given the resources and equipment to do my job.
84%
 
My work has special meaning: this is not "just a job".
82%
 
I feel I make a difference here.
81%
 

What They Do

We asked Cleveland Clinic to explain what they do. Here is what they had to say.

Cleveland Clinic is a 96-year old integrated health system with over 50,000 caregivers across ten community hospitals, 18 family health centers and locations in Ohio, Florida, Nevada, Canada, Abu Dhabi and London (2020).

About this Company

Website: www.clevelandclinic.org Industry: Health Care
US Headquarters: Cleveland, Ohio, 44195 US Sites: 163
Major Locations: Cleveland, Ohio, Ohio, 44195; Mayfield Heights, Ohio, Ohio, 44124; Independence, Ohio, Ohio, 44131; Weston, Florida, Ohio, 33331; Beachwood, Ohio, Ohio, 44122 US Employees: 47,560
US Revenues: $8,006.4 million Worldwide Revenues: $8,037.2 million
Employees Worldwide: 47,683 Corporate Structure: Non-Profit
Founded: 1921

Cleveland Clinic has been awarded:

Best Workplaces in Health Care 2017 (ranked 17)


ONE HR in Community

Perks and Programs

We asked Cleveland Clinic to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Caregiver Celebrations: Established in 2010, the Caregiver Celebrations program allows caregivers throughout the Cleveland Clinic enterprise to recognize co-workers and managers for work that supports the core values of quality, innovation, teamwork, service, integrity and compassion. Via an online website, caregivers can nominate their peers, managers and direct reports for recognition. Since the Caregiver Celebrations program inception, over 1,200,000 awards have been given with more than $9.5M to caregivers. An average of 183,903 awards are given annually.
  • Employee Hardship Fund: The Employee Hardship Fund enables Cleveland Clinic to financially assist caregivers who face short-term emergencies or catastrophic financial hardships. Since its launch in 2009, Cleveland Clinic has awarded more than $2.9M to more than 5,000 Cleveland Clinic caregivers in need throughout the enterprise.
  • Tuition Reimbursement: The Tuition Reimbursement program at Cleveland Clinic provides caregivers with the opportunity for further education and career development. Cleveland Clinic has provided over $10M in reimbursements to caregivers pursuing degrees with over $8M for nurses preparing for the RN to BSN degrees.
  • Wellness Programs: Cleveland Clinic offers a comprehensive array of wellness programs aimed at supporting caregivers and their families with their wellness goals. From smoking cessation to healthy eating and exercise programs, there are many options for caregivers to take an active role in their overall health and wellbeing. Fitness center memberships, Weight Watchers, and yoga are available in addition to programs to assist caregivers with spiritual needs; impairment- mental or physical illness; child or elder care; legal needs; and adoption.
  • Investment Pension Plan: Cleveland Clinic caregivers are automatically enrolled in the Investment Pension Plan when they are hired. Cleveland Clinic makes contributions to caregiver’s plans at each pay. Contributions are increased based on years of service. For example, at the time of hire, the contribution amount is 2.5% of pay at 20 years, the contributions goes up to 5.5%. Contributions are also vested after three years of service.
  • Employee Discounts Program: Cleveland Clinic provides an employee discount program for all caregivers throughout the enterprise. The program includes discounts to family destinations including amusement parks, sporting events, concerts, theatre, retail, banking, mortgage loans, etc. The discounts are advertised on Cleveland Clinics' intranet and provide thousands of dollars in discounts to employees each year.
  • Caring for the Caregiver Program: The people who work at the Cleveland Clinic are its greatest asset. No matter what we do on a daily basis, we are all caregivers. One of the ways we maintain world class care is by taking care of ourselves. The Caring for Caregivers staff and Employee Assistance programs expert services to identify personal issues affecting mental and emotional well-being including stress, work/career issues, grief, relationship problems, health, legal/financial matters, substance abuse issues and psychological disorders. The program offers free and confidential assessments, short term counseling, problem solving, coaching, change facilitation, prevention, trainings, group interventions, referral, and follow up services. In 2016 alone, over 3,392 caregivers were counseled through the program.
  • Employee Resource Groups: Our 13 employee resources groups are groups that support a more inclusive, productive environment. The purpose of the groups is to help drive Cleveland Clinic's mission, fundamental values, practices and global diversity objectives. At Cleveland Clinic, these networks provide education and build awareness of our differences and offer opportunities for professional and personal growth for participants. Examples of the groups include the African-American Caregivers group, The Pan Asian Employee Resource Group, The Disability Task Force, Clinic Pride, Native American Caregivers, Hispanic/Latino Caregivers, Interfaith Network, International Caregivers group, Military/veteran Caregivers, Women In Search of Excellence, Circle of Healers, The Minority Physician Network, and SALUD.

COMPENSATION BY THE NUMBERS

$61,814 Average salary and additional cash compensation for Hospital Registered Nurse - bedside $103,208 Average salary and additional cash compensation for Nurse Practioner
50% Match of employee’s 401(k)/403b contribution up to 6% of salary83% Company-paid health coverage for employees
81% Company-paid health coverage for dependents 72% Company-paid health coverage for part-timers
20 hours Weekly hours required for part-timers to receive health insurance $3,500 Average Tuition Reimbursement
$7,500 Maximum Tuition Reimbursement
Caregivers throw surprise party to lift the spirits of a patient

WORK-LIFE BALANCE BY THE NUMBERS

23 days Paid time off after one year of full-time employment 12 days Paid time off after one year of part-time employment
23 days Paid sick days after one year of full-time employment 12 days Paid sick days after one year of part-time employment

WORK-LIFE BALANCE PROGRAMS

  • Flexible schedule (5% use it)
  • Telecommute option (5% use it)
  • Compressed work weeks (35% use it)
  • Subsidized On- or Off-site Fitness (100% have access)
  • Medical facilities (at all locations)
  • Onsite Amenities (coffee at most locations, snacks at some locations, on-site restaurants, on-site vending, massage therapy, yoga, discount ticket sales, fitness classes, Weight Watchers meetings, convenience stores and gift shops, banking, personal travel service, flu shots, health screening, many education classes including on stress, change management, etc.; lunch and learn courses)

FAMILY CARE BY THE NUMBERS

60 days Job-protected maternity leave (including FMLA/STD) 55 days Average length of maternity leave new mothers take
60 days Job-protected paternity leave (including FMLA)5 days Average length of paternity leave new fathers take
$10,000 Adoption benefit60 days Job-protected parental leave for adoptive parents (including FMLA)

FAMILY CARE PROGRAMS

  • On-site or near-site backup childcare center
  • Lactation room(s)
  • Paid sick leave to care for a child or relative

HEALTH INSURANCE COVERS

  • Mental health care
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)

Community and Environmental Impact

$693,000,000 Philanthropic donations in last year Senior Director, Office for Healthy Environment Leads environmental impact team
Self-Conducted Environmental impact audit 12 LEED certified building(s)
Yes Sustainable commuting program Yes Renewable energy program
Yes Recycling program Yes Locally-sourced food program

Diversity

  • Chief Diversity Officer is responsible for the success of formal recruiting and retention diversity goals
  • Written policy prohibits discrimination based on (at a minimum) age, disability, race/ethnicity, religious beliefs, gender and sexual orientation
  • Formal programs (such as resource groups, mentorship, networking, or other affinity groups) support professional development for: Under-represented racial/ethnic minority groups; Women; Lesbian, gay, bisexual or transgender employees; Disabled employees; Speakers of English as a second language
  • 135 events a year connect employees with peers from different racial/ethnic, religious or country-of-origin identities

Leadership Diversity

 

Workforce Diversity

 
Dr. Thomas Gretter celebrates 50 years of service with our Chief Of Staff, Dr. Brian Donley at the annual Service Awards event

DEMOGRAPHICS

 
Caregivers gather at a huddle board to solve problems

How to Get Hired

We asked Cleveland Clinic for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

When hiring caregivers, we look for qualities that we believe will enable them to be successful in their roles.  We look for caregivers who embody our six core values - quality, innovation, teamwork, service, integrity, and compassion.  All Cleveland Clinic employees - from the shuttle bus driver to the CEO - identify themselves as "caregivers."  Being a caregiver describes our united behavior.  Our credo is that every life deserves world-class care.  We hire caregivers who can support our "Patients First" mission and provide outstanding care to our patients, families and each other.  We look for the best and brightest in their respective fields.

What can prospective employees do to get your attention?

Prospective employees should spend time on our website and social media channels to learn about organization and culture.  They should come to their interview prepared with questions, not only about the specific position, but also about Cleveland Clinic itself.  As a global healthcare leader, we look for individuals to join our team who are innovative and demonstrate a service leadership quality.  It other words, we look for people who show us they understand that growth and development of their team, means success for us all.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

There are many career opportunities listed on our webstie.  (clevelandclinic.jobs)  We are always looking for Registered Nurses. 

What should interested candidates do to find out more and get started?

Candidates should learn more about our organization and model of healthcare delivery as a physician-lied, patient-centered organization.  Visit our webiste (clevelandclinic.org) or connect with us through social media for a glimpse into our culture and what makes Cleveland Clinic a great place to work and grow.  Our current career opportunities are posted on our career website.  (clevelandclinic.jobs)  The site is updated daily. If a candidate does not see a current opportunity in their area of interest, they can join our Talent Community to receive email notifications when new positions are posted to our website. 

hiring Outlook

11,000 Forecasted positions to fill in coming year 4% Job Growth
8 Average applicants per opening 105,956 Total job applicants
11% New hires by employee referrals 44% Openings filled by current employees
680 Recent graduates hired 9% Voluntary turnover for full-time employees
12% Voluntary turnover for part-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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