At Clarity Communication Advisors (Clarity Voice), 97 percent of employees say their workplace is great.

EMPLOYEE RATINGS

     

This review is based on 35 employee surveys, with a 90% confidence level and a margin of error of ± 0.00. It was published on Jul 26, 2016. 1587 Visitors

What Employees Say

I'm proud to tell others I work here.
97%
 
People care about each other here.
97%
 
People here are willing to give extra to get the job done.
97%
 
I am given the resources and equipment to do my job.
97%
 
People look forward to coming to work here.
97%
 

What They Do

We asked Clarity Communication Advisors (Clarity Voice) to explain what they do. Here is what they had to say.

Clarity’s continued success and growth comes from the philosophy of helping businesses succeed through innovative communication solutions, customized systems, and personalized telephone customer service. We are the preferred provider for the International Franchise Association and recognized for our employee culture.

About this Company

Website: http://www.clarityvoice.com/about.htm Industry: Telecommunications
US Headquarters: Southfield, Michigan US Sites: 1
Major Locations: Southfield, Michigan US Employees: 34
US Revenues: $4.1 million Worldwide Revenues: $4.1 million
Corporate Structure: Private Founded: 2005

Clarity Communication Advisors (Clarity Voice) has been awarded:

Best Small Workplaces 2016 (ranked 48)


Ping Pong Challenges Abound

Perks and Programs

We asked Clarity Communication Advisors (Clarity Voice) to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Volunteer Time Off: Clarity’s impact is felt in the community as periodically throughout the year, the employees rally around employee-employer sponsored corporate socially responsible events and make their contribution to better the environment, feed those in need, and support specific causes. Additionally, Clarity provides each full-time employee with 8 hours of paid time off to use at their discretion to support a cause in the community that is near and dear to their heart, thus providing an avenue for employees to give back in the community.
  • Referral Program Bonus: We value our team members and encourage them to refer like-minded and valued individuals for employment. A referral bonus ($500) is paid upon hire and ($500) upon successful completion of the referred members 90 days of employment.
  • Remote Work Potential: Home office benefit: employees are provided with a computer, phone and equipment to work remotely around school and personal schedules thus encouraging work-life balance and educational pursuits. Approved individuals may take advantage of our monthly Internet Reimbursement program when they work partially from home.
  • 401K: We offer employees a 401K program with match to enable our team members to save for their future retirement and financial stability.
  • Company Sponsored Events: Clarity provides events where employees gather to share and celebrate together including lunches (catered events such as omelette bars and pasta bars, and pizzas). We have onsite and offsite events, gatherings around the ping-pong table or corn hole bean game. It is a relaxed environment conducive to shared experiences.
  • Medical and Short-Long Term Disability: Clarity has a commitment to its employees offering them employer paid medical benefits and short and long term disability coverage. This commitment reinforces the organization's desire to take care of their employees and their well being. They also provide onsite massages to alleviate stress and encourage good health.
  • An Array of Benefits: Clarity offers a variety of traditional/non-traditional benefits from fully paid to discount programs including: standard health and benefits (employer sponsored medical and short and long term disability), work materials (laptop, phone, headset, and reimburses a portion of home Internet costs), paid holidays and PTO, work options (ergonomic workstations), office amenities (water cooler, coffee maker, microwave, refrigerator, dining/lounge area), sponsored fun (ping pong table, stress ball juggling, lunches, treats, outings), and heath initiatives (challenges, gym discounts, massages). 18 benefit/discount options include: dental, vision, 401K with match, Roth, life, critical and accident insurance, pet insurance, and various discount programs.
  • Holidays and Paid Time Off: Clarity believes in work-life balance and encourages its full-time employees to take full advantage of their time off allotted. The major holidays along with three floating holidays are granted for their own discretion. Additionally, full-time employees are granted Paid TIme Off (PTO) to plan accordingly to spend time with family, friends, or individually.
  • Recognition and Development: Recognition - Clarity believes in honoring its employees and recognizing their contributions. We have a variety of ways we recognize individuals and teams for their efforts and dedicated commitment to our customers including monetary awards, gift cards, treats, shout outs, lunches, notes on the success wall, etc. Development. Clarity leadership believes in life-long learning and provide opportunities for its team members to increase their personal skills sets and enhance the operations through coaching and mentorship.
  • Morphing Award: This year our morphing award is an old fashioned telephone that the weekly recognized employee decorates, a fun and interesting award that is very colorful by the year end.

COMPENSATION BY THE NUMBERS

$62,400 Average salary and additional cash compensation for VOIP Customer Support Specialists $100,000 Average salary and additional cash compensation for Engineering
100% 401(k) match of employee's contribution, up to 4% of an employee's salary100% Company-paid health coverage for employees (30+ hours)
100% Company-paid health coverage for part-timers 30 hours Weekly hours required for part-timers to receive health insurance

COMPENSATION PROGRAMS

  • 401(k)
  • Pre-tax savings account

PERKS TO MAKE LIFE EASIER

  • Free snacks during the day
  • Free lunch on a regular, daily basis
  • Free breakfast foods on a regular, daily basis
  • Free beverages during the day
  • Subsidized lunch on a regular, daily basis
  • Massage therapy
Evan with Decorated Morphing Weekly Award

WORK-LIFE BALANCE BY THE NUMBERS

20 days Paid time off after one year of full-time employment Set days Paid sick days after one year of full-time employment

WORK-LIFE BALANCE PROGRAMS

  • Flexible schedule (95% use it)
  • Telecommute option (95% use it)

FAMILY CARE BY THE NUMBERS

42 days Job-protected maternity leave42 days Average length of maternity leave new mothers take

HEALTH INSURANCE COVERS

  • Medical care
  • Vision care
  • Mental health care
  • Fertility treatments
  • Dental care
  • Prescription drug subsidy
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)

Community Involvement & Philanthropy

8 hours Paid time off to volunteer $10,000 Philanthropic donations in last year

Diversity

  • 'Chief People Person' is accountable to formal diversity goals for employee recruitment and retention
  • Married employees in same-sex or heterosexual relationships receive the same benefits

Executive Diversity

 
Laughter Playing Corn Hole Bean Bags in the Office

Demographics

 
Birthdays and Life Events Celebrated

How to Get Hired

We asked Clarity Communication Advisors (Clarity Voice) for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

We believe that the interview process is a two-way communication where the candidate and the organization are trying to gain a better perspective of each other.  As a values based organization, we want to encourage our candidates to search their ability and desire to work for us to determine a match to Our Code of Values which include: doing the right thing, seek to understand, be humbly confident, dedicated, never satisfied, and serve before gain.  Our interview process enables candidates to meet individuals in different areas of the organization, see the facilities, and learn more about the organization and the applicable position. Apply now to join team Clarity.

What can prospective employees do to get your attention?

Candidates that want to work with Clarity Voice should apply on our website and share their story of why they aspire to work for Clarity. We want to be wowed! During the interview process, they should be themselves, ask clarifying questions, demonstrate how they fit our culture, share their understanding of small and medium businesses and entrepreneurs, the impact personalized and excellence in customer service can have on the customer’s success, their technology experience, and why they want to work for an innovative cloud communication organization.  We want to hear from you, contact us today!

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

As a growing organization, we are looking for individuals that can have an impact on our operations.   We need team members to join our sales team to share our technology and services and how they can positively have an impact on the customer’s business. Our engineering team is always looking for talented individuals that are ready to make a difference and think outside the box utilizing the latest technology to enhance our service line.   The customer support team is expanding in order to service our growing customer’s needs. We are looking for individuals to join our team maximizing their technical customer support skills to further identify ways to improve our customer’s VOIP, cloud communications experience.

What should interested candidates do to find out more and get started?

Candidates can research our website to learn about our customers, our products, and our culture.  Learn what our employees think about our culture on the "About" tab, look at Glassdoor to assess how others view our culture, and take a look at our social media to learn more about our commitment to small and medium sized businesses, and research Clarity's success. We have won awards for our employee culture and continued growth and success, check out our awards as a top employer of choice and successfully growing organization. Crain’s Communication 5th Coolest Place to Work, 101 Best and Brightest Michigan and Nationwide, When Work Works, Employer of Choice – Top 20% Nationwide, Great Place to Work,  INC 5000 Fastest Growing Organization Nationwide, Michigan Celebrates Business - Top 50 Companies to Watch,and  Corp Magazine, Michigan Economic Bright Spot Winner. 

hiring Outlook

10 Job openings forecast for coming year 13% Job Growth
130 Average applicants per opening 652 Applications received
15 Positions filled in past year 6% New hires by employee referrals
11 New positions created 5 Jobs filled by current employees
Yes Recruits on college campuses 21% Voluntary turnover for full-time employees
25% Voluntary turnover for part-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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