At ChowNow, 92 percent of employees say their workplace is great.

EMPLOYEE RATINGS

     

This review is based on 113 employee surveys, with a 90% confidence level and a margin of error of ± 2.41. It was published on Jul 18, 2017. 271 Visitors

What Employees Say

Management is honest and ethical in its business practices.
96%
 
I am able to take time off from work when I think it's necessary.
96%
 
This is a fun place to work.
95%
 
I'm proud to tell others I work here.
94%
 
People care about each other here.
94%
 

What They Do

We asked ChowNow to explain what they do. Here is what they had to say.

ChowNow is revolutionizing the way people order directly from their favorite restaurants. Utilizing the latest mobile, social and web technologies, ChowNow is building the most advanced platform for restaurants to grow their to-go business and compete with national chains.

About this Company

Website: https://www.chownow.com/ Industry: Information Technology
US Headquarters: Los Angeles, California, 90094 US Sites: 1
US Employees: 127 Employees Worldwide: 2
Corporate Structure: Private Founded: 2012

Casual Collaborations

Perks and Programs

We asked ChowNow to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • ChowNow Affinitiy Clubs: ChowNow sponsors and supports employee-generated affinity clubs with space, technology, and funding to allow employees to gather around interests. This program not only allows employees to connect around personal interests but helps to highlight the diversity of our team and create bonds outside of job titles. Popular clubs include RunNow (a running-themed event), ClimbNow (a rock-climbing club), DineNow (a dinner and food event club), WineNow (a wine tasting and education club), ReadNow (a book club), BowWowNow (a dog owner/fan club), ChillNow (a meditation group).
  • ChowNow Cares: We adopt a non-profit and provide resources, time, and support. Our current partner is LA Kitchen and we volunteer quarterly at their headquarters. We also provide company sponsored post-volunteer lunch outing with employees and their guests.
  • ChowNow Student Loan Repayment: We have partnered with Tuition.IO to provide employees with student loan repayment including signing a letter to Congress pushing for the legislature to make this an untaxed benefit. To date, we have contributed nearly $30k to our pay down student loan debt for our employees which has reduced their debt load (including interest) over $46k.
  • ChowNow Women in Tech: We host, sponsor, and lead a quarterly event aimed at raising the profile of women in tech. In the past, we held events with organizations like Women Who Hack. During these events, our team presents and shares best practices for creating a positive and rewarding work experience for women in tech.
  • ChowNow Speaker Series: Every quarter we host a speaker at our corporate office to educate and share information with our team. Recent speakers have included restaurant owners, Tech company founders, non-profit leaders, and industry leaders.
  • ChowNow Ramp Camp: We have taken the idea of New Hire Orientation and enhanced it into a full 90-day immersion program aimed at helping people learn about the organization, make connections with other departments and group, and create a cohort with their new hire class that extends beyond their first day.

COMPENSATION BY THE NUMBERS

$94,225 Average salary and additional cash compensation for Territory Manager80% Company-paid health coverage for employees
75% Company-paid health coverage for dependents

COMPENSATION PROGRAMS

  • 401(k) or 403b Program
  • Employee stock ownership plan (ESOP)
Who needs a desk?

WORK-LIFE BALANCE BY THE NUMBERS

Unlimited Paid time off after one year of full-time employment 10 days Paid time off after one year of part-time employment
6 days Paid sick days after one year of full-time employment 6 days Paid sick days after one year of part-time employment
Unlimited Paid time off as of first day of full-time employment 10 days Paid time off as of first day of part-time employment

FAMILY CARE BY THE NUMBERS

60 days Job-protected maternity leave (including FMLA/STD) 30 days Fully-paid maternity leave (does not include personal vacation or paid time off)
45 days Average length of maternity leave new mothers take30 days Job-protected paternity leave (including FMLA)
10 days Fully-paid paternity leave (does not include personal vacation or paid time off)14 days Average length of paternity leave new fathers take
60 days Job-protected parental leave for adoptive parents (including FMLA)30 days Fully-paid parental leave for adoptive parents (does not include personal vacation or paid time off)
*Employees are not required to use all their personal paid time off before taking parental leave. Not all employees are eligible for parental leave benefits.

HEALTH INSURANCE COVERS

  • Mental health care
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)
  • Fertility treatments

Community and Environmental Impact

$1,500 Philanthropic donations in last year Yes Sustainable commuting program
Yes Recycling program

Diversity

  • Head of People and Culture is responsible for the success of formal recruiting and retention diversity goals
  • Written policy prohibits discrimination based on (at a minimum) age, disability, race/ethnicity, religious beliefs, gender and sexual orientation
  • Non-birth parents in same-sex relationships can take parental leave
  • Medical care covers gender confirmation surgery

Leadership Diversity

 

Workforce Diversity

 
A Field Trip

DEMOGRAPHICS

 
Community Outreach

How to Get Hired

We asked ChowNow for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

  • Curiosity: A true curiosity for our industry as well as your own expertise - how do you stay up to date on trends and continuous learning in your field.

  • “Above and beyond” traits - how you have accelerated your career, education, hobby, passion and have a compelling story of your journey

  • Coachability: Great candidates don’t just have the capacity to do the job; they also prove they’re willing to be coached so they can get better at it.

  • “Startup mentality”: Candidates who show that they’re willing to hustle, collaborate with others, and find a way to move the needle. Be prepared to speak to how you quickly adapt and evolve with change.

What can prospective employees do to get your attention?

  • Tell us why ChowNow! Our team is invested in our culture, our product, and delighting our customers and we get excited when candidates show the same enthusiasm!

  • Demonstrate values that align with ChowNow.  Take clues from the job ad and be prepared to speak to personal examples of characteristics in your cover letter and in all interview stages.

  • Do your research.  This is a crowded space and we are doing something unique that our clients and customers can get behind.  We are not about recreating the wheel, we are re-inventing the wheel.  Be prepared to speak to how we differentiate.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

Software Engineers (Backend and Frontend) with experience building web applications and e-commerce platforms Product team (Product Managers and Designers)  SaaS Sales professionals, Customer Service professionals

What should interested candidates do to find out more and get started?

Follow us on LinkedIn - We keep all of our openings up-to-date here. Check out what our employees have to say about us on Glassdoor.   Connect with our Recruiting Manager: candice@chownow.com

hiring Outlook

100 Forecasted positions to fill in coming year 26% Job Growth
100 Average applicants per opening 5,514 Total job applicants
11% New hires by employee referrals 30% Openings filled by current employees
9 Recent graduates hired 29% Voluntary turnover for full-time employees
36% Voluntary turnover for part-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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