Century improves people's financial lives by helping each and every one of our clients resolve their debt in the shortest time possible. We provide the most compelling experience through listening to the voice of the customer and the employee.
How to Get Hired
We asked Century Support Services for some inside information on how to get hired at the organization. Here is what they had to say.
What key characteristics tell you a prospective employee will be a great fit for your company?
There are many key characteristics that a prospective employee may exhibit which tell us they may be a fit at Century. Candidates that are optimistic, have a positive attitude and a proven work ethic are some things that we look for throughout the interviewing process. When a candidate has an engaging personality and looks us in the eye during the interview, this shows us they are interested in the opportunity. We conduct behavioral and style assessments with the candidates to measure their potential fit with our culture. Our purpose at Century is to help our clients reach financial freedom. Candidates that show a sense of urgency to help others, are passionate, attentive and empathetic are some of the many characteristics we seek. One of our favorite quotes is, "Great companies don't hire skilled people and motivate them. They hire already motivated people and inspire them." -Simon Sinek
What can prospective employees do to get your attention?
From the very beginning when we review a candidate's resume, correct spelling/grammar is of huge importance. The resume should show that the candidate has a consistent work history, without many job movements. When our recruiting department conducts on-site interviews, we value candidates who show up early and complete all steps leading up to the interview. Any candidate who shows confidence and accountability throughout the process catches our attention. We love individuals who are up for a challenge and looking to grow and stay with a company.
Are there any positions or types of candidates you are particularly focused on hiring in this coming year?
The recruiting funnel is never-ending. In 2017, we had a higher focus in hiring more Customer Service Representatives and Account Managers. Those two positions make up the two largest departments within our company. To recap, we look for motivated, high energy individuals with great communication and organizational skills who will become great assets to the company. We want their next opportunity to be a long-term career move.
What should interested candidates do to find out more and get started?
We encourage all interested individuals to visit our website and to submit an application - https://www.indeed.com/cmp/Century-Support-Services. Not only can you submit an application, but you can grasp a more detailed elaboration on what and the culture here at Century. Another great resource is to check out our Glassdoor page where employees and candidates submit reviews. https://www.glassdoor.com/Overview/Working-at-Century-Support-Services-EI_IE1436343.11,35.htm
If you feel more comfortable contacting the recruiting department by phone, please feel free to call us at 724-978-7014 to get the conversation started!