At CarMax, 88 percent of employees say their workplace is great.



This review is based on 1765 employee surveys, with a 90% confidence level and a margin of error of ± 1.89. It was published on Sep 12, 2017. 90079 Visitors

What Employees Say

I feel good about the ways we contribute to the community.
Management is honest and ethical in its business practices.
I am given the resources and equipment to do my job.
Management is approachable, easy to talk with.
Our facilities contribute to a good working environment.

What They Do

We asked CarMax to explain what they do. Here is what they had to say.

CarMax is the nation’s largest retailer of used cars with 175+ stores and 24,000+ associates and continues to grow nationwide. We offer unmatched training, support and growth opportunities to help associates grow personally and professionally.

About this Company

Website: Industry: Retail
US Headquarters: Richmond, Virginia, 23238 US Sites: 189
Major Locations: Los Angeles, California; Washington, District of Columbia; Atlanta, Georgia; Richmond, Virginia; Chicago, Illinois US Employees: 24,606
US Revenues: $15,880 million Worldwide Revenues: $15,880 million
Corporate Structure: Public Stock Symbol: KMX
Founded: 1993

Associates in Norfolk, VA, volunteer with KaBOOM! to create a much-needed playground for the community.

Perks and Programs

We asked CarMax to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • CarMax in The Community: The CarMax Foundation’s giving and volunteer activities are rooted in the passion of the Associates. Volunteer team-builders are scheduled with nonprofits chosen by the local stores based on the causes most important to them. Associates have their personal volunteer time and dollars matched through the Matching Gifts program. Grants in CarMax’s communities are made at the recommendation of local Associates. Board Service grants are also available to nonprofits that have a CarMax Associate serving on a governing, advisory or young professional board. CarMax is committed to providing community support and career opportunities to our military and their families. CarMax and The CarMax Foundation have pledged a total of $1.4 million over the next three years to organizations supporting the military.
  • President’s Club: CarMax recognizes top store Associates through membership in Director’s Club and President’s Club. Associates aspire to achieve this prestigious honor, which includes being recognized at company meetings and demo cars at certain levels of accomplishment.  In addition, each fall, President’s Club members, along with a guest, are invited to a formal recognition gala in Las Vegas with the senior management team. The event includes dinner, dancing, and special entertainment, with all travel arrangements and an overnight stay provided.
  • Steak Cookouts: To celebrate stores’ strong performances, the CarMax senior executive team travels to various locations across the country to host a steak cookout. The executives grill out for the entire store to thank them for their hard work. In addition to a celebratory meal, the store Associates lead activities that allow the executives to get to know them. Activities can include things like pick-up basketball games, luaus, and award presentations.
  • Above and Beyond Awards: When a CarMax Associate helps a customer or a co-worker, and their efforts and results are nothing short of inspiring, they can be nominated for the Above & Beyond award. Above & Beyond winners are selected each month, and receive a cash bonus, a congratulatory letter from the CEO and a celebration event for their entire store.
  • Associate Discount Policy: Associates, as well as immediate family members receive discounts on CarMax vehicles, accessories, extended service plans and vehicle service. Associate discounts are also available through several national fitness chains, day care programs and various community events.
  • Disaster Relief Benefits: The CarMax Associate Disaster Relief Fund is a charitable fund established to provide assistance to CarMax Associates who have been directly impacted by a natural disaster (i.e., hurricanes, earthquakes, tornadoes, and floods), or who have been seriously impacted by an unexpected financial hardship (i.e., death of an immediate family member, health issues resulting in catastrophic medical costs, etc.).


$45,500 Average salary and additional cash compensation for Sales Consultant $56,500 Average salary and additional cash compensation for Purchasing Associate
100% Match of employee’s 401(k)/403b contribution up to 6% of salary55% Company-paid health coverage for employees
55% Company-paid health coverage for dependents $1,000 Average Tuition Reimbursement
$5,250 Maximum Tuition Reimbursement


  • 401(k) or 403b Program
  • Stock options
  • Employee stock purchase plan (ESPP)
  • Restricted stock units
Associates celebrate 'IT Anything Day' by working on projects of their choice.


Unlimited Paid time off after one year of full-time employment Unlimited Paid sick days after one year of full-time employment


  • Flexible schedule
  • Telecommute option (2% use it)
  • Job sharing
  • Compressed work weeks
  • Subsidized On- or Off-site Fitness


60 days Job-protected maternity leave (including FMLA/STD) 60 days Job-protected paternity leave (including FMLA)
$4,000 Adoption benefit60 days Job-protected parental leave for adoptive parents (including FMLA)


  • Lactation room(s)
  • Paid sick leave to care for a child or relative


  • Mental health care
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)

Community and Environmental Impact

8 hours Paid time off to volunteer $7,242,738 Philanthropic donations in last year
$675,538 Total company-matched employee donations in last year Energy Program Manager Leads environmental impact team
Third-Party Conducted Environmental impact audit 5 LEED certified building(s)
Yes Sustainable commuting program Yes Renewable energy program
Yes Recycling program


  • Kim Ross, AVP, HR Services & Diversity is responsible for the success of formal recruiting and retention diversity goals
  • Written policy prohibits discrimination based on (at a minimum) age, disability, race/ethnicity, religious beliefs, gender and sexual orientation
  • Medical care covers gender confirmation surgery

Leadership Diversity


Workforce Diversity

A buyer-in-training hard at work appraising a vehicle.


CarMax Shockoe associates work on innovative technologies.

How to Get Hired

We asked CarMax for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

CarMax is committed to hiring people with strong values of integrity, transparency and respect.  We live these values every day and they drive how we treat out associates and our customers.  We hire people who are passionate about providing an exceptional customer experience.  Our associates’ dedication and drive to not only support the customer, but each other, is what makes CarMax a great place to work.  You don’t necessarily need to have experience in the automotive industry to work at CarMax. We focus on hiring people with high integrity and provide award-winning training and development to help our associates build great careers.

What can prospective employees do to get your attention?

Attend Career Fairs
Join our Talent Community
Follow us on LinkedIn, Glassdoor and others
Apply to an open position

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

In store locations, the majority of open positions are in Sales, with additional positions in Service (detailers, experienced technicians), Purchasing and the Business Office. Positions range from full and part-time positions, with day and evening shifts available.  At our home office in Richmond, VA, CarMax has focus on hiring for digital and technology positions. Open technology and digital positions include a range of roles such as application architects, UX designers, security analysts and software developers. They will be charged with using innovative technology to enhance the e-commerce capabilities that CarMax offers customers.

What should interested candidates do to find out more and get started?

Visit to learn more about the CarMax value proposition, culture, career opportunities, future Grand Opening locations, and more.  Applications are only accepted online and can be completed here.  Also visit for more information on our full and part time benefits. 
To see videos with first-hand accounts from CarMax associates, visit 

hiring Outlook

11,000 Forecasted positions to fill in coming year 10% Job Growth
274,000 Total job applicants 34% New hires by employee referrals
30% Openings filled by current employees 27 Recent graduates hired
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

Follow CarMax

Related Companies