At CarMax, 88 percent of employees say their workplace is great.



This review is based on 1085 employee surveys, with a 90% confidence level and a margin of error of ± 2.44. It was published on Sep 14, 2016. 67281 Visitors

What Employees Say

I feel good about the ways we contribute to the community.
Our facilities contribute to a good working environment.
When people change jobs or work units, they are made to feel right at home.
I am able to take time off from work when I think it's necessary.
I'm proud to tell others I work here.

What They Do

We asked CarMax to explain what they do. Here is what they had to say.

CarMax is the nation’s largest retailer of used cars and has 160 stores and 22,000 associates and continues to grow nationwide. We offer unmatched training, support and growth opportunities to help associates grow personally and professionally.

About this Company

Website: Industry: Retail
US Headquarters: Richmond, Virginia US Sites: 169
Major Locations: Los Angeles, California; Washington, District of Columbia; Atlanta, Georgia; Richmond, Virginia; Houston, Texas US Employees: 22,447
Corporate Structure: Public Stock Symbol: KMX
Founded: 1993

During 'IT Anything Day' CarMax Associates get to create projects of their choice

Perks and Programs

We asked CarMax to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • CarMax in The Community: The CarMax Foundation’s giving and volunteer activities are rooted in the passion of the Associates. Volunteer team-builders are scheduled with nonprofits chosen by the local stores based on the causes most important to them. Associates have their personal volunteer time and dollars matched through the Matching Gifts program. Grants in CarMax’s communities are made at the recommendation of local Associates. Board Service grants are also available to nonprofits that have a CarMax Associate serving on a governing, advisory or young professional board. CarMax is committed to providing community support and career opportunities to our military and their families. CarMax and The CarMax Foundation have pledged a total of $1.4 million over the next three years to organizations supporting the military.
  • President’s Club: CarMax recognizes top store Associates through membership in Director’s Club and President’s Club. Associates aspire to achieve this prestigious honor, which includes being recognized at company meetings and demo cars at certain levels of accomplishment.  In addition, each fall, President’s Club members, along with a guest, are invited to a formal recognition gala in Las Vegas with the senior management team. The event includes dinner, dancing, and special entertainment, with all travel arrangements and an overnight stay provided.
  • Steak Cookouts: To celebrate stores’ strong performances, the CarMax senior executive team travels to various locations across the country to host a steak cookout. The executives grill out for the entire store to thank them for their hard work. In addition to a celebratory meal, the store Associates lead activities that allow the executives to get to know them. Activities can include things like pick-up basketball games, luaus, and award presentations.
  • Above and Beyond Awards: When a CarMax Associate helps a customer or a co-worker, and their efforts and results are nothing short of inspiring, they can be nominated for the Above & Beyond award. Above & Beyond winners are selected each month, and receive a cash bonus, a congratulatory letter from the CEO and a celebration event for their entire store.
  • Associate Discount Policy: Associates, as well as immediate family members receive discounts on CarMax vehicles, accessories, extended service plans and vehicle service. Associate discounts are also available through several national fitness chains, day care programs and various community events.
  • Disaster Relief Benefits: The CarMax Associate Disaster Relief Fund is a charitable fund established to provide assistance to CarMax Associates who have been directly impacted by a natural disaster (i.e., hurricanes, earthquakes, tornadoes, and floods), or who have been seriously impacted by an unexpected financial hardship (i.e., death of an immediate family member, health issues resulting in catastrophic medical costs, etc.).


$44,000 Average salary and additional cash compensation for Sales Consultant $55,500 Average salary and additional cash compensation for Purchasing Associate
100% 401(k) match of employee's contribution, up to 6% of an employee's salary57% Company-paid health coverage for employees
57% Company-paid health coverage for dependents


  • 401(k)
  • Stock options to employees
  • Restricted stock units to employees
  • Pre-tax savings account
  • Employee stock purchase plan


  • Free beverages during the day
  • On-site package/mailing service
  • Weight watchers meetings
  • Banking
  • Subsidized lunch on a regular, daily basis
  • Fitness classes
  • Vehicle maintenance
The El Paso, TX store is officially open!


Unlimited Paid time off after one year of full-time employment 16 days Paid time off after one year of part-time employment
Unlimited Paid sick days after one year of full-time employment


  • Flexible schedule
  • Job sharing
  • Telecommute option (2% use it)
  • Compressed work weeks


$4,000 Adoption benefit


  • Offsite subsidized childcare
  • Elder care resources
  • Lactation room(s)


  • Medical care
  • Vision care
  • Mental health care
  • Dental care
  • Prescription drug subsidy
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)


  • Cholesterol tests
  • Flu shots
  • Fitness center (only at headquarters)
  • Blood pressure screening
  • Complete biometric screening
  • Subsidized offsite gym memberships

Community Involvement & Philanthropy

$7,161,998 Philanthropic donations in last year $494,321 Total company-matched employee donations in last year


  • Kim Ross, AVP, HR Services & Diversity is accountable to formal diversity goals for employee recruitment and retention
  • Married employees in same-sex or heterosexual relationships receive the same benefits

Executive Diversity

An Associate in Pleasanton, CA, on grand opening day


Fun during the home office St. Patrick's Day 4k'ish'

How to Get Hired

We asked CarMax for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

There are several factors that are vital to an Associate being a great CarMax culture fit, regardless of his or her position. They include:

·     High level of integrity

·     Strong commitment to serving the customer, the Company, the community and fellow Associates

·     Willingness to take initiative

·     Ability to problem-solve

·     Demonstrates sound judgment and makes solid decisions

·     A desire for continuous improvement, both self-improvement and in their surrounding environment

·     Enthusiasm for working on a team that values respect, transparency, and pride in their work

What can prospective employees do to get your attention?

CarMax recruiters believe in keeping it simple and keeping it real! Recruiters really want to find out about YOU. Candidates are encouraged to share with interviewers their passion, enthusiasm, and things that make them excited about going to work. There are so many opportunities at CarMax that when candidates articulate their experience, what they do well, and what they want to accomplish, we can help them find a great match!

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

As CarMax continues to grow and open new store locations across the country, there will be a wide variety of opportunities to join the CarMax team. For store locations, the highest concentration of job openings are Automotive Technicians and our Sales Consultant roles. Additionally, we are actively seeking top analyst and IT talent for our CarMax Auto Finance location in Georgia and Home Office location in Virginia.

What should interested candidates do to find out more and get started?

To learn more about joining the CarMax family and career opportunities, visit The recently-revamped site provides an easy and organized way to search for job openings at all CarMax locations, including the Home Office and CarMax Auto Finance. These openings are for existing locations, as well as stores that will be opening in the coming months. Once a job seeker finds a position that would be a good fit, he or she can complete the application process online.

hiring Outlook

10,000 Job openings forecast for coming year 1% Job Growth
246,049 Applications received 9,424 Positions filled in past year
36% New hires by employee referrals 447 New positions created
586 Jobs filled by current employees Yes Recruits on college campuses
19 New graduates hired 25% Voluntary turnover for full-time employees
66% Voluntary turnover for part-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

Follow CarMax

Related Companies