At Capstone Information Technologies Incorporated, 91 percent of employees say their workplace is great.



This review is based on 32 employee surveys, with a 90% confidence level and a margin of error of ± 2.57. It was published on May 23, 2017. 1883 Visitors

What Employees Say

Management is honest and ethical in its business practices.
People care about each other here.
Management is competent at running the business.
I am given the resources and equipment to do my job.
Management trusts people to do a good job without watching over their shoulders.

What They Do

We asked Capstone Information Technologies Incorporated to explain what they do. Here is what they had to say.

Capstone provides outsourced IT support services to small and medium businesses.  We help our clients achieve their business goals with the Right-Fit technology, we ensure their network is secure and dependable, and we do it at a fixed, predictable fee.

About this Company

Website: Industry: Information Technology
US Headquarters: Pittsford, New York, 14534 US Sites: 2
Major Locations: Rochester, New York, 14534; Buffalo, New York, 14031 US Employees: 31
Corporate Structure: Private Founded: 2003

Company BBQ

Perks and Programs

We asked Capstone Information Technologies Incorporated to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  •   Flexible Schedule: Flexible schedule (start and stop times) and work location (home/office) to meet personal needs and to reduce commute times
  • Sheldon Award: This is a peer to peer recognition program. Weekly award passed by employees to one who demonstrates core values. $500 cash award to employee nominated most often during the year.
  • TARPP Award: Gifts presented each quarter to top 5 employees receiving the most positive comments from customer surveys.
  • Free snacks and beverages: There's no going hungry when you're in our office! We've got free snacks (pretzels, yogurt, cereal, peanuts), Free drinks (soda, tea, Starbuck's Coffee), and fresh fruit put out every day.
  • Zen Room: Wellness room for breaks to de-stress or simply relax. Includes salt lamp, aroma therapy, floor cushions, and relaxing music.
  • Fun Activities: Foosball, corn toss, basketball hoop, can jam, massage chair for fun breaks.
  • Pizza Tuesday: Free lunch/pizza every Tuesday to foster teams, communication, and guest speakers (wellness, investing, charitable causes)
  • Parties: We hold fun events every month to get the whole team together and have some fun! Pool parties, happy-hours, holiday parties, lunch time barbeques, pot luck lunches, golf tournaments, positive energy and recharge days, cook-offs, and ice cream socials are just a few of the things we do here at Capstone to have fun!
  • Appreciation gifts: One example is giving gift cards to the children of employees to use on Mother's and Father's Day as a way to say thank you for sharing your mom or dad with us.
  • PEC Program: $500 annual award for employee who send out the most gifts to clients to acknowledge a happy or sad personal event.    


90% Company-paid health coverage for employees (for Single) 75% Company-paid health coverage for dependents
Birthday Celebrations


18 days Paid time off after one year of full-time employment 3 days Paid sick days after one year of full-time employment
18 Days Paid time off as of first day of full-time employment


  • Flexible schedule (10% use it)
  • Telecommute option (20% use it)
  • Onsite Amenities (Free healthy snacks and drinks, massage chair, massages, zen relaxation room, basketball hoop, fooseball table.)


5 days Average length of paternity leave new fathers take


  • Lactation room(s)
  • Paid sick leave to care for a child or relative

Community and Environmental Impact

Yes Recycling program


  • Co-CEO is responsible for the success of formal recruiting and retention diversity goals
  • Written policy prohibits discrimination based on (at a minimum) age, disability, race/ethnicity, religious beliefs, gender and sexual orientation
  • Non-birth parents in same-sex relationships can take parental leave

Leadership Diversity


Workforce Diversity

Capstone Appreciation Night


Positive Energy and Recharge Day

How to Get Hired

We asked Capstone Information Technologies Incorporated for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

At Capstone, we are looking for talent that will foremost be a good culture fit.  We are looking for talent who has a desire to serve others and who displays empathy towards others. We evaluate each candidate against our core values of PERFC.   P- Be Passionate E - Choose to be Extraordinary R - Be Reliable F - Create Fun C - Be Caring  

What can prospective employees do to get your attention?

Prospective employees who submit a thoughtful, strongly written resume that offers insight into the applicant as an individual and respond to all questions asked in the job posting tend to stand out as potential "Capstonians." Demonstrating commitment to meaningful causes, a track record of initiative and success in their work, and an understanding of how their knowledge can advance our mission helps. And, since our jobs can be sometimes stressful despite our best efforts to maintain a healthy work-life balance, having a sense of humor never hurts.  We want candidates to review our website and have a good understanding of what we do.  We want them to do research on our company and have a clear sense of why they think they would be a good fit at Capstone.  They should dress professionally, be engaging, smile, and show quickly why they would be a great hire.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

1. Help Desk Technician/Computer Support Specialist - responsible for responding to and assisting clients with resolving common technical issues, while meeting customer service and response time (SLA) objectives. The ideal candidates will have experience in explaining complex solutions to intricate problems and will thrive on helping people reach their goals. We’re looking for team-oriented, highly motivated professionals with backgrounds in IT. 2. Systems Administrator/Computer Technician - install, tune, configure and upgrade Windows and OSX hardware/software and peripherals, identify/repair operating systems infected with viruses and/or malware, perform print setup/repairs, as well as install/setup troubleshoot mobile devices. You will gain direct experience with O365, Cloud Services, Windows server and LAN/WAN technologies across multiple client environments. 3.  Sales Professionals  

What should interested candidates do to find out more and get started?

We encourage applicants to visit our website,,  to learn more about what we do, the clients we serve, and our employees. Capstone also has a company Facebook page where you cen see up to date posts about what we're doing and see more of what the office is like. While we don't accept calls from candidates for open positions, we welcome general networking and are always open to meeting potential future employees and accepting résumés for future consideration.

hiring Outlook

5 Forecasted positions to fill in coming year 24% Job Growth
66 Average applicants per opening 730 Total job applicants
27% New hires by employee referrals 2% Openings filled by current employees
4 Recent graduates hired
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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