At Capital One Financial Corporation, 92 percent of employees say their workplace is great.

EMPLOYEE RATINGS

     

This review is based on 1185 employee surveys, with a 90% confidence level and a margin of error of ± 2.35. It was published on Jun 15, 2017. 55033 Visitors

What Employees Say

I feel good about the ways we contribute to the community.
95%
 
I'm proud to tell others I work here.
93%
 
People celebrate special events around here.
92%
 
Management is honest and ethical in its business practices.
92%
 
Our facilities contribute to a good working environment.
92%
 

What They Do

We asked Capital One Financial Corporation to explain what they do. Here is what they had to say.

We’re building a leading information-based technology company. Led by our Founder, Chairman and Chief Executive Officer Richard D. Fairbank, we’re on a mission to hire top talent and help our customers succeed by bringing ingenuity, simplicity, and humanity to banking.

About this Company

Website: www.capitalone.com Industry: Financial Services & Insurance
US Headquarters: McLean, Virginia, 22102 US Sites: 841
Major Locations: Richmond, Virginia; Plano, Texas; Wilmington, Delaware; Chicago, Illinois; New York, New York; New Orleans, Louisiana; San Francisco, California; Seattle, Washington US Employees: 41,280
US Revenues: $24,200 million Worldwide Revenues: $25,500 million
Employees Worldwide: 47,148 Corporate Structure: Public
Stock Symbol: COF Founded: 1994

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Perks and Programs

We asked Capital One Financial Corporation to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • The Future of Work: Capital One continues to create innovative workspaces and solutions across the company to foster collaboration and engagement and to inspire our associates to create cutting-edge experiences for customers. The goal of all of our workspaces is flexibility: we want to provide exciting options for all kinds of workstyles, from large group collaboration to Agile team sprint space to heads-down solo work. Our space is designed to inspire creativity with elements of our maker culture integrated throughout. An important element of creating an inspiring workplace is the technology that we use internally. Capital One is committed to providing our associates the latest technology that they use in their personal lives to help make their work processes more efficient, enjoyable, and effortless.
  • Making Health and Wellness a Priority: Capital One associates have options and support when it comes to healthy living. Onsite fitness centers (complete with fitness trainers); "Get Active" team challenges; healthy food options created by chefs to meet dietitian-approved criteria; weight management discounts; and cash incentives for healthy lifestyle choices are just some of the things available to them. Wanna ride a bike around campus between meetings? We’ve got those on two of our campuses too. The Bike Share Program was launched to inspire healthy living and creativity among associates. With bike stations conveniently located across campuses, West Creek and Plano associates now have the freedom to grab and go - whether cruising to a meeting or simply getting some fresh air!
  • Kicking Back to Celebrate: Teamwork and success are celebrated at Capital One. That goes for once-in-a-lifetime achievements and everyday victories. People are encouraged to unwind and sing “Happy Birthday” to coworkers in the office or enjoy a lunch with teammates in honor of a promotion. Many teams have designated fun squads that do things like bring out the weekly snack cart as an afternoon pick-me-up. Larger events throughout the year include awards celebrations, festivals, and cookouts.
  • Building an Inclusive Culture: Diversity and inclusion is central to our business strategy and success as a company. Inclusion drives innovation and our success is driven by the power of perspectives at the table. We are committed to hiring a workforce that reflects the diverse communities and customers we serve. Our inclusive culture, represented by seven associate networks (African American, Asian, CapAbilities, Hispanic, LGBT, Military, and Women’s), fosters a collaborative environment where all associates know their voice is heard and their voice matters. We believe that to reimagine money - to infuse simplicity, ingenuity and humanity into banking - we must harness the power of our collective wisdom. Only then can we truly bring our best for our customers and each other.
  • Giving Back to Our Communities: Capital One believes success is amplified when communities are healthy and thriving. Therefore, we place a high priority on community engagement. In 2016, Capital One associates were generous with their time and expertise, volunteering more than 394,000 hours of service to communities and charities across 32 states. In 2015, we launched Future Edge, a program providing community grants to support citizens in a 21st century society. Over 5 years, the program will invest $150 million to help more Americans succeed in the digitally-driven economy with support from leading educational and community organizations like Black Girls Code.
  • Elevating Women Technologists: Engaging deeply in the technology community is essential to attracting the digital talent we need to reimagine money for our customers and inspire life. So, in the last year we sponsored the Grace Hopper Celebration of Women in Computing® conference – the epicenter of women in Technology– Women Who Code, Black Girls Code, the Anita Borg Institute, and many other organizations. We were a primary sponsor of SXSW, hosting fireside chats, demos, social events and concerts.
  • Enhanced Family Planning Benefits: Taking care of our associates and their families is our top priority, and we know that families come in all shapes and sizes. That’s why in 2017 we’ve expanded our adoption and added surrogacy reimbursement benefits. For our associates who choose to expand their family through a surrogate or adoption, we are now offering significantly increased financial support.

COMPENSATION BY THE NUMBERS

80% Company-paid health coverage for employees 75% Company-paid health coverage for dependents
20 hours Weekly hours required for part-timers to receive health insurance $2,750 Average Tuition Reimbursement
$5,000 Maximum Tuition Reimbursement

COMPENSATION PROGRAMS

  • 401(k) or 403b Program
  • Employee stock purchase plan (ESPP)
Our associates help protect the environment by getting involved with their local Green Team and participating in community volunteer events

WORK-LIFE BALANCE BY THE NUMBERS

25 days Paid time off after one year of full-time employment 15 days Paid time off after one year of part-time employment
25 Days Paid time off as of first day of full-time employment 15 days Paid time off as of first day of part-time employment

WORK-LIFE BALANCE PROGRAMS

  • Flexible schedule
  • Telecommute option
  • Job sharing
  • Compressed work weeks
  • Subsidized On- or Off-site Fitness
  • Medical facilities (at some locations)
  • Onsite Amenities (Concierge services (including car wash, dry cleaning) in select locations, Package and mail services, Fitness centers, Weight management programs, Onsite ATMs/banking, Bike share programs at campus locations, Subsidized cafes and/or open vending markets, Coffee/tea service, Nursing mother rooms, Art program)

FAMILY CARE BY THE NUMBERS

90 days Job-protected maternity leave (including FMLA/STD) 85 days Fully-paid maternity leave (does not include personal vacation or paid time off)
40 days Job-protected paternity leave (including FMLA)40 days Fully-paid paternity leave (does not include personal vacation or paid time off)
40 days Job-protected parental leave for adoptive parents (including FMLA)

FAMILY CARE PROGRAMS

  • Lactation room(s)
  • Paid sick leave to care for a child or relative

HEALTH INSURANCE COVERS

  • Mental health care
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)
  • Fertility treatments

Community and Environmental Impact

Environmental Sustainability Office Lead Leads environmental impact team Third-Party Conducted Environmental impact audit
Yes Renewable energy program Yes Carbon offset program
Yes Recycling program

Diversity

  • Chief Diversity and Inclusion Officer is responsible for the success of formal recruiting and retention diversity goals
  • Written policy prohibits discrimination based on (at a minimum) age, disability, race/ethnicity, religious beliefs, gender and sexual orientation
  • Formal programs (such as resource groups, mentorship, networking, or other affinity groups) support professional development for: Under-represented racial/ethnic minority groups; Women; Lesbian, gay, bisexual or transgender employees; Disabled employees; Speakers of English as a second language
  • Non-birth parents in same-sex relationships can take parental leave
  • Medical care covers gender confirmation surgery

Leadership Diversity

 

Workforce Diversity

 
Cinco de Mayo at Capital One means ¡HOLA!, our Hispanic Business Resource Group, hosted fiestas for our associates across the country

DEMOGRAPHICS

 
We Are One. #LoveWins

How to Get Hired

We asked Capital One Financial Corporation for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

Capital One is a Fortune 200 company but we think like a startup and we’re determined to reimagine banking. We want candidates who show deep intellectual curiosity, have the courage to challenge the status quo and who obsess about the customer experience. Our people thrive in an environment that embraces collaboration and openness. So, we seek those who are excited to come to the table and share their unique point of view shaped by their backgrounds and experiences. We believe that our differences add value to our business and that collaboration and respect for all people drives innovation. 

What can prospective employees do to get your attention?

Show us your passion for growth and a drive to try new things in a fast-paced, ever changing, tech-forward environment. Because when associates are challenged and expanding, they’re unleashing their potential and delivering transformational experiences for our customers, communities and each other. Authenticity is key. We want our associates to bring their whole selves to work. There’s more to people than what’s listed on a resume. An individual’s personality should come through in their work and that’s exactly what we want to see. Show us an entrepreneurial mindset –  we love big thinkers who display curiosity and a sincere desire to grow, learn and be part of a team whose collective efforts are working to reimagine an industry. If they have a positive attitude, show commitment to helping others, are inspired by the role and our mission to infuse ingenuity, simplicity and humanity into banking, that’s a dream come true.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

We have digital and technology roles open across the company including positions like software engineers, digital product designers and digital product managers to help advance our technology journey. We’re also looking for operations and call center associates with our expanding Capital One Cafes.

What should interested candidates do to find out more and get started?

We welcome prospective candidates to get to know Capital One through our extensive online presence where they’ll find photos, videos and information that brings Capital One’s culture and experience to life. Our team also appears in person at career events and conferences all over the country to connect directly with candidates.  Candidates who are interested in applying can easily begin the application process online via our Careers site which includes tools to help them find opportunities that best align to their unique skills and experiences.

hiring Outlook

42% New hires by employee referrals 800 Recent graduates hired
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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