At California Water Service Group, 93 percent of employees say their workplace is great.



This review is based on 364 employee surveys, with a 90% confidence level and a margin of error of ± 3.52. It was published on Sep 7, 2017. 3083 Visitors

What Employees Say

I'm proud to tell others I work here.
I am able to take time off from work when I think it's necessary.
I feel good about the ways we contribute to the community.
I want to work here for a long time.
I believe management would lay people off only as a last resort.

What They Do

We asked California Water Service Group to explain what they do. Here is what they had to say.

Our mission is to be the leading provider of water and wastewater services. We're here to enhance the quality of life for our customers, communities, employees, and stockholders. We've been a Bay Area Top Workplace for 6 consecutive years.

About this Company

Website: Industry: Other
US Headquarters: San Jose, California, 95112 US Sites: 51
Major Locations: Torrance, California, 90505; Gig Harbor, Washington, 98335; Rio Communities, New Mexico, 87002; Waikoloa, Hawaii, 96738; Bakersfield, California, 93304; Visalia, California, 93292; East Los Angeles, California, 90040; Chico, California, 95928; Stockton, California, 95205; San Mateo, California, 94401 US Employees: 1,093
US Revenues: $609.4 million Worldwide Revenues: $609.4 million
Corporate Structure: Public Stock Symbol: CWT
Founded: 1926

Volunteer Day

Perks and Programs

We asked California Water Service Group to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Awesome Benefits: We are committed to the health and well-being of our employees and their families. Inclusive in our competitive total compensation package, we offer all eligible employees and their dependents access to comprehensive medical, prescription drug, dental, and vision coverage. Additional employee benefits include a pension plan, retirement health insurance, 401(k) savings plan, life insurance, life assistance program, and disability benefits. Employees can also receive time off in the event of an illness, for vacation, as well as for other life events. Additional benefits include - but are not limited to - commuter benefits, educational assistance, flexible spending accounts, professional development opportunities, employee discounts, and much more.
  • Employee Celebration Day: Each year, our company celebrates its most important assets, our employees! Our employees play a vital role in fulfilling our purpose to improve the quality of life for our customers, communities, and stockholders. In return, we are committed to improving the quality of life for our employees by providing excellent pay and benefits, professional development opportunities, a safe and healthy workplace, and an environment that fosters teamwork and collaboration. But we don't stop there! We close our business once each year to celebrate our employees and their families. Each office chooses a fun-filled activity that consists of food and fun for everyone. Activities have varied from carnivals and picnics to bowling and arcades.
  • Customer Grant Program and Low-Income Ratepayer Assistance: As part of our ongoing commitment to our customers, Cal Water has a grant program to assist our customers who are facing a unique hardship and are having difficulty paying their water utility bill. The Cal Water Cares Customer Grant Program is open to all Cal Water customers who meet certain guidelines. We are the first regulated water utility to adopt such a program. Additionally, we offer a Low-Income Ratepayer Assistance program, where customers who meet income guidelines can receive up to 50% off of their monthly service charge.
  • Scholarship Opportunities: We are also the first regulated water utility to award college scholarships to students in our service areas. These scholarships help hard-working students who achieve academically, give back to their communities, and need financial assistance to fulfill their goals of higher education. Each year, we award two top scholarships of $10,000 each, along with more than 20 additional scholarship awards.
  • Professional Development & Continuous Improvement: We are committed to the growth and improvement of our employees, and offer a variety of opportunities through partnerships with various colleges and organizations. Depending on location, employees are often able to participate in internal and external training, cross-functional training, leadership development training, job shadowing, industry-specific networking events, and other activities. Our employees continue to develop after they come on board by being an integral part to our continuous improvement approach to the business. Employees have the ability to form small teams and work together to identify opportunities and solutions that will drive improved efficiency or service. In addition to learning valuable analytical, public speaking, and team-building skills, the program gives employees the opportunity to improve the way we do business.
  • Conservation: Water conservation is important to long-term sustainability of this natural resource, and we support our customers’ conservation efforts as part of our plan to provide a reliable water supply for today and tomorrow. From our end, Cal Water tries to reduce water loss through water distribution system leaks by proactively and systematically maintaining and upgrading our infrastructure. To assist our customers with conserving water, we offer a robust conservation program that includes rebates for high-efficiency appliances, conservation kits featuring water-saving plumbing retrofit fixtures (available at no charge to help make saving water that much easier), water-use efficiency evaluations (also available at no charge), free sprinkler nozzles, and educational resources.
  • Cal Water H2O Challenge: Each year, students in grades 4-6 in schools served by Cal Water can compete in free, project-based, environmentally focused competition for classrooms. Designed in conjunction with NAAEE, the WestEd K-12 Alliance, and Cal Water, and aligned with the Common Core State Standards and complementary to the Next Generation Science Standards, the Cal Water H2O Challenge offers a unique opportunity for upper elementary teachers to facilitate their students’ learning of standards-based content, while developing the core understanding of environmental principles necessary to becoming science-literate citizens. Projects are focuses on caring for water. Top 4 classrooms are awarded classroom grants and individual student prize packs, and the grand-prize winning classroom gets an all-expense-paid environmental education-based camping trip.
  • Safety: Over recent years, we have revamped our safety program to truly promote a culture of safety. We are committed to keeping our customers safe by providing water that meets all water quality standards. By the same token, we are just as committed to keeping our employees safe on the job. We provide various trainings to ensure our employees are mindful of their surroundings and are aware of safety procedures. This is a joint effort and our employees are committed to putting safety first. Each of our districts have local safety committees who are committed to driving our culture of safety. We recognize our employees’ efforts and dedication to our culture of safety by rewarding those districts whose safety performance stand out.


$91,137 Average salary and additional cash compensation for Certified Pump Operator $99,985 Average salary and additional cash compensation for Superintendent
6% Average 401(k)/403b company contribution per employee85% Company-paid health coverage for employees
89% Company-paid health coverage for dependents 80% Company-paid health coverage for part-timers
20 hours Weekly hours required for part-timers to receive health insurance $5,250 Average Tuition Reimbursement
$5,250 Maximum Tuition Reimbursement


  • 401(k) or 403b Program
  • Restricted stock units
Water Quality


24 days Paid time off after one year of full-time employment 24 days Paid time off after one year of part-time employment
10 days Paid sick days after one year of full-time employment 10 days Paid sick days after one year of part-time employment
11 Days Paid time off as of first day of full-time employment 11 days Paid time off as of first day of part-time employment


  • Compressed work weeks (5% use it)
  • Subsidized On- or Off-site Fitness (40% have access)
  • Onsite Amenities (Coffee, fitness classes and wellness room)


180 days Job-protected maternity leave (including FMLA/STD) 180 days Average length of maternity leave new mothers take
42 days Job-protected paternity leave (including FMLA)30 days Average length of paternity leave new fathers take
42 days Job-protected parental leave for adoptive parents (including FMLA)*10 days Fully-paid parental leave for adoptive parents (does not include personal vacation or paid time off)


  • Lactation room(s)
  • Paid sick leave to care for a child or relative


  • Mental health care
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)
  • Fertility treatments

Community and Environmental Impact

$665,000 Philanthropic donations in last year Yes Recycling program


  • Talent Acquisition Manager is responsible for the success of formal recruiting and retention diversity goals
  • Written policy prohibits discrimination based on (at a minimum) age, disability, race/ethnicity, religious beliefs, gender and sexual orientation
  • Non-birth parents in same-sex relationships can take parental leave

Leadership Diversity


Workforce Diversity

Working Together


Cal Water Cares

How to Get Hired

We asked California Water Service Group for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

At California Water Service Group, we are dedicated to being the leading provider of water and wastewater services and enhancing the quality of life for our customers, communities, employees, and stockholders. To achieve that, we align our hiring strategies with the company's core values of integrity, service, value, health and safety, corporate citizenship, and respect and collaboration so that we can provide quality, service, and value to all of these groups. We seek candidates who are innovative; impactful; have a willingness to learn, a positive attitude, and high ethics; and want to be part of a team and become a leader in the water industry. Our hiring strategy enables us to attract, hire, retain, and develop those with high potential to become leaders of our organization.

What can prospective employees do to get your attention?

Prospective candidates who are motivated, innovative, and have a desire to work in the water industry are the ones who attract our attention. We are looking for candidates to foster our one-team approach and uphold our promise of quality, service, and value. We are interested in candidates who come to California Water Service Group's subsidiaries not just for a job but for a career. We take care of our employees and would also like to hear about a candidate's ability to establish lasting relationship with others. In addition, we are looking for candidates with the high ethics, leadership, and team values.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

California Water Service Group is committed to being a leading provider of water and wastewater services. This year, the majority of our hiring initiatives will include recruiting top talent in the information technology, engineering, and water quality areas. We are hiring both entry- and experienced-level positions and are always looking for employees who have water distribution, water treatment, and wastewater state certifications. We are also proactively seeking military veterans and college graduates within the water industry. In addition, we post our job openings on a number of diverse-focused job sites such as We employ veterans and those currently serving active reserve in the military. We understand that our employees are our future. If you are interested in joining a team that promotes diversity, fosters innovative, and teamwork, please visit our career page at to learn more about the different opportunities we have to offer.

What should interested candidates do to find out more and get started?

Candidates who are interested in pursuing a career with California Water Service Group and our subsidiaries should visit our career page at to learn more about the different opportunities we have to offer. Candidates who are interested should submit an application and cover letter online to current job openings. You can also reach out to us on Twitter, Facebook, and Instragram.

hiring Outlook

250 Forecasted positions to fill in coming year 5% Job Growth
15 Average applicants per opening 5% New hires by employee referrals
79% Openings filled by current employees 8 Recent graduates hired
3% Voluntary turnover for full-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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