At Build-A-Bear Workshop, 91 percent of employees say their workplace is great.



This review is based on 817 employee surveys, with a 90% confidence level and a margin of error of ± 2.49. It was published on Sep 11, 2017. 92970 Visitors

What Employees Say

People care about each other here.
People celebrate special events around here.
I'm proud to tell others I work here.
Management is honest and ethical in its business practices.
This is a fun place to work.

What They Do

We asked Build-A-Bear Workshop to explain what they do. Here is what they had to say.

We are the leading and only global company that offers an interactive make-your-own stuffed animal retail-entertainment experience.  Guests who visit our stores enter a teddy bear-themed environment and engage in the making of their very own furry friend. 

About this Company

Website: Industry: Retail
US Headquarters: St. Louis, Missouri, 63114 US Sites: 281
Major Locations: St. Louis, Missouri, 63114; Groveport, Ohio, 43125; Minneapolis, Minnesota, 55425; Long Island, New York, 11530 US Employees: 3,399
Worldwide Revenues: $364.2 million Employees Worldwide: 4,543
Corporate Structure: Public Stock Symbol: BBW
Founded: 1997

Build-A-Bear Workshop has been awarded:

Best Workplaces for Women 2018 (ranked 16)

Best Workplaces in Texas 2018 (ranked 21)

Best Workplaces in New York 2018 (ranked 12)

Best Workplaces for Millennials 2018 (ranked 87)

Fortune 100 Best Companies to Work For 2018 (ranked 55)

Best Workplaces for Diversity 2017 (ranked 37)

Sharon John (CEO) with Interns at the Annual Summer Picnic

Perks and Programs

We asked Build-A-Bear Workshop to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Work-life Balance: Build-A-Bear offers flexible work scheduling and compressed work weeks
  • Celebrations: Paid day off on birthdays and exclusive collectible associate gifts to celebrate anniversaries and holidays
  • Pups in the Office: Every day is 'Bring Your Dog to Work' day!
  • Children in the Office: Babysitter cancel? School holiday or snow day? No worries here, bring them with you to work and let them have fun at the office for the day - every day is take your child to work day.
  • Holiday Treats: Store associates enjoy special treats, lunches and prizes during the busy holiday season during our WOWIDAYS celebrations.
  • Concierge Services: Life is busy, so concierge services are offered at the company’s headquarters to allow time away from work to be with family. These include oil changes and car detail & wash, dog grooming and monthly massage days!
  • n/a: n/a


$35,339 Average salary and additional cash compensation for Assistant Workshop Manager $50,692 Average salary and additional cash compensation for Chief Workshop Manager
50% Match of employee’s 401(k)/403b contribution up to 6% of salary75% Company-paid health coverage for employees (for The percentages vary based on the Medical Plan option associates select. We contribute more on certain options. The same options are offered to all eligible associates.)
43% Company-paid health coverage for dependents (for The percentages vary based on the Medical Plan option associates select. We contribute more on certain options. The same options are offered to all eligible associates.) 75% Company-paid health coverage for part-timers
30 hours Weekly hours required for part-timers to receive health insurance


  • 401(k) or 403b Program
  • Stock options
  • Restricted stock units
First Impressions Bear at the World Bearquarters


22 days Paid time off after one year of full-time employment 2 days Paid time off after one year of part-time employment
15 days Paid sick days after one year of full-time employment 3 days Paid sick days after one year of part-time employment
11 Days Paid time off as of first day of full-time employment 2 days Paid time off as of first day of part-time employment


  • Flexible schedule (95% use it)
  • Job sharing
  • Compressed work weeks (80% use it)
  • Onsite Amenities (Free beverages throughout the day, personal concierge services, onsite package/mailing service, massage therapy, discount ticket sales, fitness classes, self defense classes, onsite chiropractic care, car wash, vehicle maintenance, personal travel service, Health Fair, weekly food trucks, fashion & home goods trucks and dog grooming.)


90 days Job-protected maternity leave (including FMLA/STD) 60 days Average length of maternity leave new mothers take
$3,000 Adoption benefit90 days Job-protected parental leave for adoptive parents (including FMLA)


  • Mental health care
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)

Community and Environmental Impact

4 hours Paid time off to volunteer $2,500,000 Philanthropic donations in last year
Manager, Benefits Leads environmental impact team Yes Sustainable commuting program
Yes Recycling program


  • Director of Diversity & Associate Experience is responsible for the success of formal recruiting and retention diversity goals
  • Written policy prohibits discrimination based on (at a minimum) age, disability, race/ethnicity, religious beliefs, gender and sexual orientation

Leadership Diversity


Workforce Diversity

Discovery Store Opening


Limbo Contest at the Annual Summer Picnic

How to Get Hired

We asked Build-A-Bear Workshop for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

In addition to traits that support our core values, we look for the success characteristics that include being team-oriented, taking personal accountability, demonstrating enthusiasm and warmth and having potential to function as a future leader in our business.  We strive to hire diverse people that are respectful, value individuality and cultivate an environment of inclusion. We give back to our communities so we want associates that are willing to lend a helping hand to others when needed.   We look for people that celebrate our successes, individually and on a team.  Above and beyond our core values, we need associates that are high energy, outgoing and play with a purpose.  

What can prospective employees do to get your attention?

If you are interested in employment with us, be sure to explain your passion and be familiar with our products. Show passion for work in a creative way – it’s all about play with a purpose.  Here are a few examples of enthusiastic applicants:  An applicant brought her own furry friend to the interview and told a story about her first shopping experience with our brand and the lasting impression it made.  Another applicant brought a birth certificate from a bear she made as a child and spoke about how it had been her dream to work for Build-A-Bear since she was a child. Another candidate brought pictures of the first time she made a bear with us. It was from the first store we operated so her experience and memory had even more significance.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

We are always looking for bright people who are energetic, guest-centric and are adaptable to change as our business continues to evolve. We keep current postings on our careers website at Whether it's in one of our stores, our distribution center in Columbus, Ohio or World Bearquarters in St. Louis, Missouri, being a bear is a rewarding experience. Our associates add a little more heart to life by bringing love, hugs and smiles to people around the world!  Each day, we make a difference by embodying friendship, fun and trust in the way we run our business. It’s great to be a bear!

What should interested candidates do to find out more and get started?

Interested candidates can apply online for our stores, World Bearquarters in St. Louis, MO or our Bearhouse in Groveport, OH at  You can find detailed information about the many benefits and perks we offer in the section called 'Why You Should Become a Bear.'  You can also learn about us at Great Rated.  We always welcome applicants in person at any store location too. 

hiring Outlook

816 Forecasted positions to fill in coming year -2% Job Growth
125 Average applicants per opening 103,156 Total job applicants
12% New hires by employee referrals 59% Openings filled by current employees
18% Voluntary turnover for full-time employees 73% Voluntary turnover for part-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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